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Fire & Water - Cleanup & Restoration

How Do SERVPRO Technicians Make All The Difference

7/27/2021 (Permalink)

Having our SERVPRO of South and Northwest Grand Rapids technicians onsite when the worst happens can make all the difference. They are a team of professional, dedicated, and highly skilled people who are committed to helping you manage disasters of any size. They are ready 24 hours a day, seven days a week if the worst happens, and their primary goal is always to get you back to normal as soon as possible. 

What Types Of Training Do SERVPRO Of South And Northwest Grand Rapids Technicians Maintain? 

Since 1967, SERVPRO Industries, Inc. has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees. Our technicians receive and maintain ongoing training on both local and regional levels in the following areas:

Employee Certification Training

Employee Certification Training is a self-paced program designed for franchise employees. Certification is awarded after the successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning

New Franchise Training

A 15 day in-house, hands-on training program at our corporate training facility. Designed primarily for new franchise owners but also a valuable course for franchise employees. The program covers all aspects of:

  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning
  • Mold Mitigation


Our e-learning program is web-based and designed to be an ongoing self-paced training program. Video presentations and support materials are followed by a knowledge test at the end of each module.

IICRC Training Program

SERVPRO is an approved IICRC Training School that offers year-round classes in the following categories:

  • Fire Restoration
  • Water Restoration
  • Carpet Cleaning
  • Upholstery Cleaning
  • Applied Structural Drying
  • (in our purpose-built ASD facility)

Continuing Education

SERVPRO offers credit and non-credit courses for insurance agents, insurance adjusters, real estate professionals, and franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar
  • (non-credit courses)

How Can The Ongoing Training Of SERVPRO Of South And Northwest Grand Rapids Technicians Benefit Me?

When you work with a SERVPRO of South and Northwest Grand Rapids technician, you can be sure that:

  • your restoration will be completed in a timely and professional manner
  • all recovery will be made using the correct techniques for every material and situation
  • your safety will be the foremost concern
  • your technician will be equipped to work with any insurance representatives
  • dangerous chemicals and substances will be managed and disposed of properly and safely
  • unsafe structural elements will be assessed and repaired or removed accordingly

When it comes to safety and restoration, the team here at SERVPRO of South and Northwest Grand Rapids is ready to go, day or night. If the worst happens, you can count on us to be there right away to help you get back to normal as soon as possible. We have the right training, equipment, and skills to help you manage disasters of any size, including water damage, biohazards, and more. 

We can get your home or business Certified: SERVPRO Cleaned, too.

This franchise is Independently Owned and Operated.

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