Leadership and Culture: The SERVPRO Difference

3/30/2022 (Permalink)

Ted Brummel and Randy Oosterheert have built a culture of making customer service a priority.

Water and fire damage to a home or business in Grand Rapids Michigan can, to some, be a major set back. The first thing that comes to many peoples mind is mold.  Understanding the science about how to attack a home or business that has been affected by water damage or fire damage is important. SERVPRO of South and Northwest Grand Rapids Michigan has trained technicians and crew that put our neighbors concerns first.  Our owners, Ted Brummel and Randy Oosterheert have created a culture at SERVPRO of South and Northwest Grand Rapids that "we are in the business to help people." That's what makes SERVPRO of South and Northwest Grand Rapids different.  We are grateful for this culture statement. It's always the right thing to do, take care of our client, and make them whole again.  Water damage, Fire damage clean up, mold and mold remediation, biohazard clean up and reconstruction in Grand Rapids Michigan, you have a company that is here for you!