Recent Water Damage Posts

What Does That Water Stain Indicate?

9/19/2022 (Permalink)

Water and other liquids stained on concrete. Water, particularly carrying sewage or other liquids, can stain the toughest of surfaces. can stain

Water stains can be puzzling. Is that stain from a leaky pipe or just a drop of water that seeped in from the rain? Either way, it's important to get to the bottom of the matter quickly. After all, water damage is one of the most common and costly problems homeowners face.

Here are some of the most common water stains and what they might indicate:

Stains on the Ceiling

You likely have a leaking roof or an issue with your gutters if you notice a water stain on your ceiling. When gutters become clogged with leaves and debris, they can't properly funnel water away from your home. Clogged or broken gutters cause water to back up and seep into your home, leading to water stains on the ceiling.

This leakage can also occur around roof vents, chimneys, and skylights. If you have a water stain on your ceiling, it's imperative to call a professional to diagnose the problem and make the necessary repairs.

Stains on the Walls

Water stains on your walls could be caused by several issues, including leaks in your pipes or roof. If you have a water stain on your wall, it's important to determine the source of the leak, fix it, and prevent further damage.

Stains could also result from condensation, often in homes with poor insulation or ventilation. This water damage is most common in bathrooms, kitchens, and laundry rooms. If you have condensation on your walls, you'll need to improve the home's airflow.

You might also see wall-stains after heavy rains or storms. If water is seeping into your home from the outside, you must waterproof your walls to prevent further damage.

Stains on the Floor

Leaks in pipes or appliances usually cause water stains on your floors. If you have a water heater, washing machine, or dishwasher, frequently check for leaks around these appliances. You should also check the area around your toilets and sinks for leaks.

If you have hardwood floors, water stains can form due to leaks in the roof or windows. If you have tile floors, water stains are usually caused by leaks in the grout or caulking.

Your flooring material is also significant in its susceptibility to water damage. For example, hardwood floors can warp and buckle when exposed to too much water. Tile and linoleum floors are more resistant to water damage, but they can still be stained by water.

Water can seep through cracks in tile or wooden floors, causing the material to swell and discolor. If you have water stains on your floor, it's important to determine the source of the leak and fix it immediately to prevent further damage.

Stains around Windows

If you notice water stains around your windows, it's likely due to condensation. When warm air inside your home hits a cold windowpane, it causes water to condense and form a stain.

You'll need to improve the insulation in your home to prevent condensation stains. This can be done by adding weather-stripping around your windows and doors. You should also open your curtains and blinds during the day to allow sunlight and improve air circulation.

Brown or Yellow Stains

If you notice brown or yellow stains on your walls, ceiling, or floors, it's likely due to rust. These stains are most commonly seen in homes with metal pipes. If you have galvanized steel or iron pipes, they could be rusting on the inside and causing these stains.

It's imperative to have rusty pipes replaced as soon as possible, as rust can cause your pipes to leak and lead to expensive repairs.

It's important to determine the source of the leak when you notice any water stains in your home and make the necessary repairs. Water stains are caused by several issues, including leaks in your roof, windows, or pipes.

These leakages can be devastating if not fixed immediately, so it's crucial to call a professional. For more information or to schedule a consultation, call SERVPRO of South and Northwest Grand Rapids at 616-622-9700 and let them help you get your home back to normal.

Watch Out for Heavy Rains and Sewage Backup

8/8/2022 (Permalink)

If you live in an urban area, you probably have a network of underground sewers carrying wastewater away from your home. These sewers are designed to handle a certain volume of water but can become overwhelmed during heavy rains. As a result, sewage can back up into your home through drains or toilets, creating a messy and potentially dangerous situation. You can do a few things to help prevent sewer backups.

Install Check Valves

No one wants to deal with a sewage backup, so it's important to take steps to prevent one from happening in your basement. Check valves are important in flood prevention because they close when water starts flowing backward. It prevents sewage and stormwater from coming back up through your drains and into your home. You can get check valves installed by a professional or purchase them at most hardware stores. By taking this simple step, you keep your basement dry and free of potential sewage backups.

Install Sump Pump

When sewage backs up in your home, it is usually a nightmare. Not only is it a gross mess, but it can also pose a serious health risk to you and your family. Fortunately, there is a way to protect your home from sewer backups: by installing a sump pump. A sump pump is a small pump installed in the lowest point of your basement or crawlspace. When water accumulates in the sump pit, the pump automatically turns on and removes the water; this helps prevent the water from rising and flooding your home. In addition, sump pumps can also help protect your home from foundation damage by preventing water from seeping into the soil around your foundation. So, install a sump pump if you want to keep your home safe from sewage backups and floods.

Install Rain Gutters and Downspouts

Installing rain gutters and downspouts can help prevent sewage backups during heavy rains. Gutters collect rainwater from your roof and channel it away from your foundation, while downspouts direct the water even further away from your home. They help reduce the water that saturates the ground around your sewer line, making it less likely to back up. In addition, you should also consider installing a backflow valve in your sewer line. This device prevents sewage and wastewater from flowing back into your home, even if the main sewer line has overflowed.

Call a Professional

Sewage systems are designed to handle a certain amount of water; when they are overloaded, they can back up into your home or business. Heavy rains are often the cause, as the rainwater can overwhelm the sewers, causing a backup. It's important to call a professional if you live in an area prone to heavy rains to help prevent this from happening. If you notice sewage backup call a professional service like SERVPRO of South and Northwest Grand Rapids. We have the training and experience to safely clean and restore your property. We are available 24 hours a day to help. Call us at 616-622-9700 to get your cleanup started.

SERVPRO will inspect your system and ensure it is in good working condition. We might also recommend some changes you can make to help reduce the risk of sewage backup.

Sewage backups can be a messy and smelly problem, but more importantly, they pose severe health risks for you, your family, and your pets. Moreover, the damage to your home could be equally disastrous and very costly. However, by following these simple tips, you can tackle the issue quickly and effectively and keep your home clean and free of sewage backups.

Effects of Standing Water in and around the House

7/6/2022 (Permalink)

Water seeps into a concrete basement Standing water in the most sturdy of structures is still cause for alarm.

Water is life for all living beings, but stagnant or standing water is a sign for Michigan homeowners that there are issues with drainage and water management on their property. If you see standing water in or around your house, you shouldn't ignore it or think it will go away by itself. Ignoring standing water can cause various dangers to you and your family. Additionally, standing water is a symptom of a bigger underlying problem or problems that must be addressed as soon as possible.

Here are some effects of standing water you must be aware of.

Attracts Insects and Pests

Standing water is ideal for insect breeding as they need wet conditions to thrive. Insects like mosquitoes, ants, cockroaches, termites, and ticks reproduce in wet conditions. Insect infestation in or around your house is dangerous as it carries various diseases. Vermin, like mice, rats, and possums, also look for wet places and cause severe problems and inconveniences, such as spreading diseases, biting, and leaving waste.

Mold Growth

Mold and mildew grow in standing water. Wet conditions in your house allow mold to produce poor air quality and ruin furniture, clothes, and other items with porous surfaces. Mold makes your house smell unpleasant and causes a wide range of diseases, some critical. Removing mold is a complicated process that takes a lot of time and money while putting your health at risk, so it's better to prevent it from spreading by immediately getting rid of standing water.

Causes Foundation Damage

Standing water will seep into your house foundation if left unattended for a long period and cause shifting and bowing of your home structure. Whether the standing water is in your house or around it, it can lead to the breakdown of your home's foundation. Structural collapse can happen if the problem is ignored for a long time. Signs that your house has foundation problems include stuck doors and windows, concrete cracks, squeaking floorboards, tilting chimneys, and uneven floors.

Electrical Hazard

It is known that water and electricity don't mix well. Therefore, standing water in your house is an electrical hazard as any electronic system can cause an electric shock to anyone touching the water. Water will damage various home systems, such as the furnace, air-conditioning units, and water heater, and react with their electrical parts. It will be expensive to repair these systems, and the structural damage caused by standing water and the electrical hazard is too dangerous to ignore.

How to Prevent Standing Water

Homeowners in Michigan need to prevent water leakage in or around their houses. Ensure your roof drainage is unobstructed; the downspout will drain water away from your home foundation. If you have sprinklers, ensure that they are working properly and make them run less than usual if there is standing water around them.

If water is leaking inside your house, find the source of the leak and fix it as soon as possible. Shut off the water valves once you have located the source and clean up the water as much as possible. If you don't know how to fix the water leak, call a professional soonest.

Standing water causes a wide range of problems, such as health risks, structural damage, and unpleasant living conditions. It attracts insects, vermin, and bacteria that carry life-threatening diseases like E.coli, Zika virus, and more. Tackling the problem in its early stages to prevent these problems is crucial. Ensure your drainage inside and outside your house is working properly and nothing leaks water.

Keep your family safe by preventing standing water from forming in or around your house. And when you notice something out of the ordinary, call SERVPRO of South and Northwest Grand Rapids at 616-622-9700.

How to Prepare for Snowmelt

3/30/2022 (Permalink)

water damage from snow melt Spring snow melt can cause water damage.

This recent Michigan winter has seen some interesting fluctuations in weather, both in terms of the temperature and the precipitation. Snowstorms have been followed by warmer, sunny days, which quickly eliminate the snow that had piled up. Then, it all happened again with another couple inches of snow falling just days later. Even though the weather may be a tad unpredictable, there are plenty of things you can do when it comes to snowmelt preparation and protecting your home.

Believe it or not, the earliest prep you can do for melting snow can come way before the first snowflakes drop. During the fall, you will want to be sure that your gutters are clean and clear from leaves and other debris. Melting snow can end up refreezing in the gutters, which can cause roof ice dams and damage your home.

Ice dams will form when the temperature in your attic or higher levels in the house are above freezing, and the snow on the roof melts and flows down the roof. Once the melted snow hits colder areas, like overhangs or gutters, it refreezes. Ice dams will cause water to pool, and if given enough time, that water can back up into your home through the roof shingles, leading to water damage to ceilings and walls.

Along with making sure your gutters are clear, preventing ice dams requires more snow removal and maintenance than normal. Keeping the amount of snow on your roof to a minimum can be tricky, but by using a roof rake, or a long-handled shovel, can pull heavy loads of snow off the roof. Inside your home, improving the insulation and ventilation in your attic can also help limit or prevent the occurrence of roof ice dams.

Throughout the winter, you will need to be ready to prepare both the inside and outside of your home. Michigan homeowners know the routine when it comes to clearing snow from their driveways and sidewalks, but the last thing you want to do is pile snow against the side of your home. As that snow melts, the water can go straight to the foundation.

Other areas that need to stay clear of snow include stairwells, window wells and egress exits. Drains near these areas also need to be kept clear so water can be redirected away from your home and not into the basement. Also, your sump pump discharge lines need to lead to a slope and not to an area where the water can accumulate and freeze.

Start with the sump pump when you do your indoor preparation, and perform any maintenance that it may require before a winter emergency can arrive. Next, as you inspect areas in the walls and flooring, repair any cracks and fill joints or other spaces before they can get worse. Any waterproofing that can be done should be done.

Lastly, as the temperatures steadily get higher and we move into spring, you will want to do an inspection of those areas that could have been affected by the snow melt. The gutters are the most likely victims to have been hurt by snow and ice, and repairs to the gutters should happen before the rain comes. Your landscaping also may need to be refreshed, and fixes to the grading should be done to help direct water away from your home.

No matter what you might be facing this season, SERVPRO of South and Northwest Grand Rapids is here to help you recover as quickly as possible. For more information on protecting your home from melting snow, call SERVPRO of South and Northwest Grand Rapids today at (616) 662-9700. Our specialties include fire, water, and storm damage restoration for residential and commercial clients. We also do mold and mildew remediation and much more.

What Are Some DIY Tips To Mitigate Water Damage To Your Ada Home Until Help Arrives?

3/8/2022 (Permalink)

Water damage to your home is never fun. It can cause severe problems and unsafe conditions and sometimes compromise your health due to unclean water or mold infestation. When a flooding event of any size occurs in your Ada home, you will want to take immediate steps to manage it, even if you plan on getting help from a professional water damage restoration company like SERVPRO. 

Keep reading to learn more about some things you can do yourself to mitigate water damage to your Ada home while you wait for the restoration professionals to arrive!

What Should I Do First When My Ada Home Experiences Water Damage?

After any water damage situation, your primary focus should be safety first:

  • Ask yourself if it is safe to stay in the house; if you are unsure, clear the premises of anyone who could be injured.
  • Electrical and "slip and fall" hazards are the most prevalent concerns you will face.
  • Only do activities that are safe for you to perform, and be sure to avoid plugging in any tools in wet conditions. 
  • Wet materials can be weighty, so you will want to exercise caution when attempting to move items that have been affected. 

What Are Some Do's and Don't’s For Me To Keep In Mind While I Am Handling Water Damage Aftermath?

What To Do After Flooding:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding:

  • Don't leave wet fabrics in place; hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

Here at SERVPRO of South and Northwest Grand Rapids, we can be onsite at your Ada home right away to help you get started on your recovery. In addition to water damage, we handle storm damage, mold remediation, odor removal, and much more.

When you hire SERVPRO to handle any disaster at your Ada residence, large or small, you can count on our 24-Hour Emergency Service. We are Highly Trained Water Restoration Technicians and trusted leaders in the water restoration industry. We employ advanced water inspection, extraction, and drying equipment, and our franchise is independently owned and operated.

What Are Some Dos And Don’ts If You Experience Water Damage In Your Walker Business?

12/28/2021 (Permalink)

After any water damage situation, your primary focus should always be safety first. If the flooding is extensive, you need to ensure it's safe for everyone to stay in the building; water damage can create dangerous structural issues. As everyone knows, electricity and water are a bad combination, so that's another thing to watch out for. When moving about the premises, you will want to guard against slip and fall accidents. 

You may decide to begin cleaning up the mess yourself, but please keep in mind that wet materials can be far heavier than they are when they are dry. Know your limits, and only do what you know you can do safely. Engaging the help of a restoration specialist like SERVPRO can be a wise choice that will allow you to avoid unfortunate accidents. We can be onsite at your Walker commercial location right away to start your water damage recovery process.

What Are Some Steps I Can Take If My Walker Business Is Affected By Water Damage?

Some "dos" when handling water damage to your commercial location: 

  • Do remove excess water by mopping and blotting.
  • Do wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Do remove and prop wet upholstery and cushions.
  • Do place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Do turn air conditioning on for maximum drying in summer.
  • Do remove colored rugs from wet carpeting.
  • Do remove art objects to a safe, dry place.
  • Do gather up loose items from floors.




What Are Some Tasks I Need To Avoid When Managing Water Damage At My Commercial Location In Walker?

Here are some definite "don'ts" to be mindful of while recovering your property from a water damage event: 

  • Don't leave wet fabrics in place. 
  • Don't leave books, magazines, or other colored items on wet carpet or floors.
  • Don't use a regular vacuum to remove water.
  • Don't use computers or other appliances.
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

SERVPRO of South and Northwest Grand Rapids is here to help you with emergencies and disasters of all types and sizes. In addition to water damage, we handle fire damage, mold remediation, odor removal and deodorization, biohazards, and more!

This franchise is independently owned and operated. 

What Are The Top Three Places To Check For Water Damage In My Caledonia Home?

9/17/2021 (Permalink)

Conducting regular inspections of areas in your Caledonia, Michigan home or business most likely to experience water damage will allow you to take care of issues before they become serious. Some spaces are more likely to be affected than others, of course, so these are the places you need to direct your focus. Water damage can occur with little-to-no warning, creating damp conditions that are just right for a mold colony, and leaving you with an unsafe and unhealthy environment. 

Which Areas Are Most Prone To Water Damage In My Caledonia Home? 

The bathroom. Most bathrooms get cleaned thoroughly at least once a week, and this is the perfect time to check for leaks and damp areas. Look in the least-traveled spots, such as corners of the linen closet, behind the toilet, under the sink. If you find leaks, they will need to be fully dried out and the water source determined so that repairs can be made. You can invest in a dehumidifier, which will be very helpful in reducing humidity. 

The kitchen. This area of the home is used more than any other area in homes. Watch for spills and leaks and clean them up immediately to ensure that wet conditions are not attracting mold spores, which are always in our air. Under the sink or refrigerator you may find areas damaged by water without you noticing, so get out your flashlight to be sure you can see every corner.

The laundry room. An unnoticed leak behind the washing machine can create huge issues over time. Pull the washer and dryer out from the wall regularly, and make sure the areas behind them are clean, dry, and disinfected. 

Other areas you may want to inspect regularly for water damage: hall closets, garage, and basement. 

What Other Water Damage-Related Services Does SERVPRO of South and Northwest Grand Rapids Offer? 

Other related issues may evolve from a water damage episode, such as structural deterioration, mold infestation, unhealthy conditions, or unpleasant odors. In addition to water damage restoration, our company also help manage such related services as:

SERVPRO of South and Northwest Grand Rapids is always here to help you with any issues related to water damage in your Caledonia home or business. Large-scale cleanups after storm damage and fire damage are our specialties, and we are commercial restoration experts, too. 

We can get your home or business Certified: SERVPRO Cleaned, as well. This franchise is independently owned and operated.

How Do I Inspect My Water Heater In Grand Rapids?

8/10/2021 (Permalink)

No one likes going without hot water, especially when it happens unexpectedly. Your water heater can stop working with little notice, leaving you with an uncomfortable situation!

One of the best ways to avoid this kind of experience is to inspect your water heater regularly. This practice will help you stay on top of any maintenance issues and make replacements or repairs ahead of time, allowing you to avoid leaks, drips, and water damage.  

What Should I Look For When I Inspect My Water Heater?

  • Find the age of your unit by looking for the serial number on the manufacturer sticker on the upper portion of the water heater. Each manufacturer has a similar date code, and they can vary, so check the manufacturer's website to date your machine. If your water heater is more than ten years old, you may want to consider replacing it, especially if its location means a leak will cause you water damage.  
  • If you see rusty water coming from the hot side piping in your home, this is a sign that your water heater is rusting away on the inside and may begin to leak soon. Test first to see if it is coming from galvanized pipes, if you have those, by draining a few buckets of hot water from the water heater. If the water gradually clears, it isn't your water heater. 
  • Sediment will build up at the bottom of your water heater tank over time. As the sediment is heated and reheated, it eventually will harden and cause rumbling noises to develop; that is another sign that your water heater needs to be replaced soon to avoid water damage from leaks.  
  • If you notice moisture around your water heater, you may have a small leak or a fracture in the tank. 

What Do I Do If I Find An Issue During The Inspection Of My Grand Rapids Water Heater?

If you are concerned about the failure of your water heater or if you discover any signs of trouble:

  • Try not to panic
  • Make sure you know exactly where the leak originates
  • Turn off the water to your water heater unit
  • Drain the tank if you are confident you can do this safely:
    • Open some of your hot water taps around the house, preferably those located on floor levels above the heater
    • Locate the drain valve near the bottom of your water heater
    • Attach a garden hose to the drain valve and run the hose to a place it can drain safely, like a floor drain or your driveway
    • Open the drain valve and let the water start flowing. Generally, this step takes 10 minutes or less
    • Once the tank is empty, disconnect the hose and close both the drain valve and the hot water taps you opened in the first step
  • Call a plumber
  • Call your restoration specialist if you have experienced water damage

We are always ready to help you if water damage occurs in your home or business. Our SERVPRO of South and Northwest Grand Rapids technicians are highly trained and skilled in all types of restoration and cleanup projects, including mold remediation - which is often an unfortunate and unpleasant side-effect of water leaks. 

We can get your home or business Certified: SERVPRO Cleaned, as well. Ask us how!

This franchise is Independently Owned and Operated. 

How To Prevent Water Damage In Your Bathroom

6/1/2021 (Permalink)

Your bathroom is probably the most vulnerable area in your home or business when it comes to damage from water, and that only makes sense. To prevent such damage from occurring, you will want to do regular assessments of pipes, faucets and fixtures, caulking, and more. If you can identify aging equipment and replace it before it fails, you will avoid the most common causes of water damage in your bathroom. 

Here is a great list of things to look for:

  • You may notice wallpaper or paint peeling away or appearing discolored in your bath area. Check for bowing in the walls, which can be a result of long-term seepage. If the flooring is swollen or removed from the subfloor, that is another indicator of water seepage. If any of these signs appear, it’s important to find the source of the leak. 
  • Look for cracks in window seals and door panes, as well. 
  • Odors are a powerful indicator that there is an excess water problem. Oftentimes, it’s mold or mildew that causes those smells, so look in those hard-to-see places, such as under the sink, behind the toilet, and in the closet. 
  • Make a regular inspection of pipes and hoses; if you see one that is getting old, replace it BEFORE it fails. Waiting until it breaks will mean a water damage event, which you want to avoid. 
  • If you do experience flooding in your bathroom, such as from a toilet backing up or a bathtub overflowing, make sure you remove the standing water right away. Employ fans if you can (be sure not to plug them in until you know that there is no dampness in the wall); these will help to speed up the drying process. 

Call the professionals at SERVPRO if the worst happens; we’re experienced and trained to remediate and repair areas that have extensive damage from excess water due to leaky pipes, flooding, etc. Our team here at SERVPRO of South and Northwest Grand Rapids is here to help with cleanups after water damage or fire damage, and we handle mold invasions, biohazards, vandalism, and more. We can get your home or business Certified: SERVPRO Cleaned, too! This franchise is independently owned and operated. 

What To Do If Your Basement Floods

3/23/2021 (Permalink)

Since your basement is often used for storage, vulnerable items such as electronics, textiles, and items made with paper will be damaged if they become water-logged from a flooding event. Once that happens, you may find yourself with a lot of personal belongings that could be lost forever, and employing the help of a professional restoration can keep that from happening. They can also assist with mold and mildew remediation, water removal, structure repair, and other flooding-related issues. 

Today we have some tips that can help you know what to do if your basement floods.

Call The Professionals

First, make sure anyone who is involved is safe, and being careful in navigating the situation. If you have a large amount of standing water in your basement, call your power company, electrician, and/or your professional water damage cleanup team immediately. These professionals have the tools and training to handle the situation properly and will be able to determine the safest steps to take in beginning the cleanup process without increasing the risk of fire damage exposed wiring, etc. 

Increase and Sustain Air Flow

You can use your shop-vac to clean up smaller amounts of standing water while you are waiting for the professionals to arrive. Once the water is removed, a dehumidifier or fans can be used to circulate air to discourage mold growth and mildew. Make sure to keep any machinery at least eight inches away from walls to allow for the best circulation possible. Your air conditioning can be a big help here; keep it running throughout the building for further help in discouraging a mold colony from starting. 

Use Cleaning Solution

Another way to keep mold from taking advantage of damp surfaces is by scrubbing them with a solution of one cup bleach to one gallon of water; be sure to wear gloves and protective eyewear during this process, and don’t forget to keep the room ventilated while you are using cleaning solutions.

You don’t have space anywhere else in your home or business to store excess items, so using air- and water-tight plastic bins will protect your items against a future flooding event. 


Here at SERVPRO of South and Northwest Grand Rapids, we have all the skills necessary to be able to help whenever you experience water damage or fire damage, and we are mold and mildew remediation specialists, too. We handle large cleanup projects for commercial business owners and smaller projects for area homeowners, and we can get your premises Certified: SERVPRO Cleaned! This franchise is independently owned and operated.

What Happens After Water Damage?

1/25/2021 (Permalink)

Water damage of any kind can be devastating to your home or business. Structures, tools, documents, and household items can be compromised or lost this way, and depending on the extent of the water involved, your losses can be significant.

If your water damage is relatively small - such as a small leak under a sink or appliance - you can handle that fairly easily. You can expect to have some water to remove and some repairs to pipes or water lines to complete; you can do this yourself in most situations. If the water leak has been going on for some time, you may have a mold colony growing. This will almost certainly require the services of a professional mold remediation company since once mold gets established, it can never be completely eradicated. Choose a company that has the training and equipment needed to get your mold remediation project done right. 

If your water damage is extensive your building structures may be compromised and even unsafe. You can inspect your premises yourself, but it would be wise to engage a professional construction company to come and do a thorough inspection. There may be some small repairs that you can do yourself, but keep in mind that this may affect any insurance claims. Know your policy and requirements before the worst happens so that you can ensure your coverage is not affected by any actions you may decide to take. 

Documents that are stored where water can reach them will be adversely affected by damp conditions as well as the water itself. Storage for your paper documents needs to be properly addressed before a flooding event or damp conditions present themselves, and if you have already experienced such an event and you are faced with damaged documents, you can connect with a professional document restoration service to recover them if at all possible.


Many different situations can arise after water damage, but no matter what you are experiencing, you can always depend on SERVPRO of South and Northwest Grand Rapids to help you clean up and recover. We can get your home or business Certified: SERVPRO Cleaned, too - ask us how. This franchise is independently owned and operated.

When your home gives you a "Surprise Party"

1/22/2021 (Permalink)

Living room with standing water and water damage surrounding sofa and lamp Your SERVPRO team has tackled circumstances like this one, and much worse. We will be there for you when you need us.

Imagine…

It’s 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself. Much to your dismay, a water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room,  and it is raining water in your basement. SURPRISE!!! The problem is far beyond handling on your own. What do you do now?

Here to help 24/7

When it is your home or business that is underwater, time is of the essence. You need professional water damage restoration to begin immediately. Since SERVPRO of South and Northwest Grand Rapids has someone on call for emergencies 24/7/365, you can call us any time at 616-662-9700.

The cost of water damages can increase exponentially with time. Wood Floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business. The team members at SERVPRO of South and Northwest Grand Rapids are experts at assessing what measures need to be taken to minimize damage and get you back to normal asap.

If the unthinkable happens to your home or business, allow SERVPRO of South and Northwest Grand Rapids to help quickly turn your “before” into a “happily ever after.”

What To Do If An Appliance Is Leaking

12/1/2020 (Permalink)

fridge with door open While refrigerators and dishwashers are fixtures in almost every kitchen in Grand Rapids, they are frequently the cause of water damage.

Your household or business kitchen appliances can spring a leak and go undetected for quite a while. If the leak has been slowly developing over time with small amounts of water dripping, you may also find yourself with a mold infestation, as well. Mold requires a food source, moisture, and time to grow. Therefore a slow leak can create the perfect conditions for mold growth.

If this happens to you and you find yourself asking what you should do if an appliance is leaking, we’ve got a few answers and tips for you below. 

Minor Leak - Dripping/Puddle

If a small leak has been detected, follow these simple steps to protect your flooring and any items around the leak that could be negatively affected:

  • Turn off the water supply to the appliance. A small issue can quickly become a big deal if circumstances should change.
  • Soak up any access water on the floor and surrounding areas with a towel.
  • If the appliance can easily be repaired, feel free to fix the issue, otherwise call your appliance repair professional right away for their expertise.
  • Lastly have a trusted restoration company send a trained technician to evaluate if there is any remaining moisture below the surface of the floor and walls. In most circumstances, charges do not come into play until remediation begins.

Major Leak - Standing Water

  • Turn off the water supply to the appliance immediately. If you are not sure where the water originally came from shut off water to the entire house/business and locate the source.
  • Call your appliance repair professional right away for their expertise on whether the appliance should be repaired or replaced, as well as gauging the likelihood of a similar loss in the future.
  • Call your local restoration company as quickly as possible. Time is money. If water has been standing for any period of time you will likely have some damage to flooring, walls, or personal belongings.

 Your cleanup and repair professionals can be onsite in no time to get your home or business back to normal. If you find that paper files and documents have been affected, a professional restoration company will have the equipment and training to be able to save them in most cases, for example. 

SERVPRO of South and Northwest Grand Rapids is ready and waiting to help you 24/7 with any kind of water-related issues, and we handle repairs and renovations related to fire damage, as well. Mold remediation and prevention is another one of the areas where we excel by maintaining the training and skills necessary to properly manage this particular kind of cleanup project.

How Long Does It Take For Mold To Grow After Water Damage?

9/22/2020 (Permalink)

You may have experienced a flooding event in the past due to bad weather or equipment failure of some kind. There are many issues that can result from this kind of damage that can last well into the future if the cleanup is not done correctly. 

All belongings must be thoroughly dried and restored. This will often require the assistance of a professional cleanup and restoration company. Here at SERVPRO, we are experienced in assisting our customers with situations of this kind. We can help to recover your possessions if they have been damaged by water. This includes furniture, technological equipment, and even documents. 

Another concern is mold, of course. After a flooding event, mold can establish a colony in the darkest, damp corners before you even know it has happened. If you don’t know much about mold, you may be asking yourself how long it takes for mold to grow after water damage. The answer? Not very long at all. 

After a flood in your home or business, a mold colony can establish itself within 24 to 48 hours, and once a colony has been established, it can never be completely eradicated. Therefore, it is extremely important for you to make sure your premises are dried and restored completely as soon as possible after a flooding event.


Here at SERVPRO of South and Northwest Grand Rapids, we care about you, your family, and your business. When the worst happens, we can be there right away to handle any kind of disaster you may have experienced. Mold prevention/remediation is one of our specialities, and we handle water damage and fire damage, as well. We can get your home or business Certified: SERVPRO Cleaned!

What To Do In Case Of A Water Leak In Your Bathroom

7/28/2020 (Permalink)

A leak in the bathroom can happen quietly, over time, or they can show up suddenly with no warning. Either way, these leaks can cause a lot of water damage to any home or business owner. You will want to determine where the leak is coming from right away so that you can prevent as much damage as possible, and here at SERVPRO of South and Northwest Grand Rapids, we have some tips for you.

Today we are sharing some things you can do in case of a water leak in your bathroom:

The first step is to find the bathroom leak, so you will need to inspect your bathroom for those telltale signs. Check the areas around your tub, the tub drain and overflow, your shower door, and the toilet. Inspect all drywall for water damage, looking for buckling, discoloration, and warping. Pay attention to any unpleasant odors; this can mean that you will also need to handle a mold infestation. 

If you find signs of water leaking from the base of either your tub or toilet, you can use a utility knife or grout saw to scratch out old grout and add new caulking from the joint between the floor and the tub or toilet. You will also want to apply a bead of clear silicone caulk to the joint between the floor and the affected fixture.

If you discover that your shower is the source of the trouble, take steps to determine exactly where the issue is coming from. It’s not uncommon to find that the seal at the base of the shower door needs to be replaced. That’s an easy fix, and you should be able do it yourself with no trouble. If your shower is older and needs to be replaced, call the professionals and get that taken care of. 

We don’t often look under our sinks to check on the condition of the plumbing, and it can sometimes turn out that there is an issue developing. One telltale sign is corrosion on pipes, while puddles and warped cabinet bases are another. Determine where the water is coming from, and then decide if this is a do-it-yourself project or if it might be time to call in the professionals.

Whether your water damage is minor or major, the team here at SERVPRO of South and Northwest Grand Rapids is happy to help. We handle fire damage, water damage, and restoration projects of all sizes. We’re experts in the areas of mold prevention and remediation, as well.

What To Do If Your Sprinkler System Goes Off

5/19/2020 (Permalink)

The overhead sprinkler system in your home or business is there to keep occupants safe from injuries during a fire. However, when they do go off, there is going to be a mess to clean up, which is usually time-consuming and labor-intensive. You know that it is important to handle any sort of water issues immediately in order to avoid the costly problems that can arise from your damp property, such as mold and mildew. Today we wanted to share a few tips to help make cleanup a bit easier. 

  • Prompt Assistance. Prompt professional assistance following a sprinkler discharge could be vital in saving your property and your belongings from permanent damage. Your actions in the first 24-48 hours can save you significant time and money and eliminate subsequent mold growth. 
  • Professional Followup. Professional followup will also be a big help when it comes to odors, and professionals can accurately evaluate the water damage and potential for mold growth in hidden areas, as well as ensure that any affected building materials are dry prior to work area rebuilding. We recommend that you hire an independent water damage and mold remediation expert to represent you during planning, response, and closeout, and work together with your insurance carrier. 
  • Piping. Water within the sprinkler system is stagnant and non-potable, and the water picks up and absorbs oils and other contaminants within the piping, resulting in discoloration and odors from sediments. Cleanup actions typically not only involve moisture remediation but also involve surface cleaning from these types of stains as well as additional measures to alleviate odors. 
  • Prompt Action. Prompt action in cleaning will be essential when it comes to fabric and textile items that have been affected to minimize permanent staining and damage.
  • Prevention. Keep in mind that any intense heat will cause your sprinklers to discharge, and the sprinkler heads contain a temperature-sensitive mechanism that can only be activated when the temperature at the sprinkler head exceeds the allowable range, so make sure to be careful with heating. You will also want to make sure that your family or other occupants know never to hang items from the sprinkler heads, as this can damage them, as well as cause them to go off unexpectedly. 


If your home or business has been affected by water damage, whether from an overhead sprinkler system, flooding, or leaks both large and small, here at SERVPRO of South and Northwest Grand Rapids we are ready to help. We are also mold prevention and remediation specialists!

How To Deal With Water Damage In Your Attic

3/10/2020 (Permalink)

Few of us head up to the attic on a regular basis, so this space in a home is often completely ignored for months at a time. If your attic springs a leak, it can go on for quite some time before anyone realizes it. If you have discovered water damage in your attic area, you will want to take immediate action to avoid even more damage and the associated higher costs and stress.  

Here are some tips to help you deal with water damage in your attic:

  • Assess. Your first goal will be to fully assess the issue. You’ll need to find out if there is a leak, and if so, to determine where the leak is coming from. It may be from damage to your roof or a burst pipe, for example. Make sure you are thorough in your assessment and be sure to take safety precautions. Stay away from light sockets, recessed lights, and other electrical systems until the electricity to the attic area has been turned off. Also, be sure to get an accurate idea of how widespread the damage actually is, paying special attention to wood that could be rotten or moldy. 
  • Leaks. Find the source of the water issues and eliminate them before handling any of the damage. You may require the help of professionals here. Contact your homeowner’s insurance carrier at this point if it looks like repair costs will extend beyond your deductible. The carrier may decline to cover any damage, but it is better to be safe than sorry. 
  • Repairs. Your repair job will be unique to your property, but there are some common repairs you can probably expect after your attic experiences water damage, such as:
    • Structural Component Replacements. This can include anything from basic framework to floorboards. This process can be time-consuming since each board used needs to be checked carefully to ensure that it is in good condition. 
    • Plumbing Component Replacements. If the source of your attic water damage was a plumbing issue, you will want to replace pipes or components that led to the event. If the main cause was the freezing and bursting of pipes, ensure that this never happens again by installing proper insulation. 
    • Electrical Component Replacements. Lighting, light sockets, and electrical outlets may have been negatively affected by a water damage event. This kind of situation is not really something you can handle yourself unless you are an electrical professional, so be prepared to contact a reputable company to take care of this part of your repair project.
    • Insulation Replacement. If your insulation was affected when your attic was damaged, you have a great opportunity to replace or upgrade your attic insulation.  
    • Clean Up. The last step in the process of dealing with water damage in your attic will be the final clean up. Get rid of remaining items and residue, and wipe down surfaces with a bleach and water solution; don’t forget the Personal Protection Equipment here!

Your attic is a vital part of your home, even if you hardly ever visit it. This space protects everything underneath it, so it is important to make sure that you won’t experience damage from heavy weather and leaks to the rest of your house through your attic. If you need help with a major repair project of this kind, the SERVPRO of Northwest/South Grand Rapids is here to help! We are water damage and fire damage experts, and we handle mold prevention and remediation, too.

Preventing Water Damage In Your Apartment Complex

12/31/2019 (Permalink)

As we head into a season of wetter weather, now is a great time to think ahead concerning ways you can prevent damage from water in your apartment complex. From rain gutters that need attention to burst pipes from freezing temperatures, you can run into a lot of issues in the coming months that could have been prevented. 

Here are some tips that could save you time and money spent on water damage:

  • Keep Residents Informed. Update your residents on how to handle freezing temperatures. Many of your residents have moved from warmer climates and have no idea that this is an issue. They will need help in taking steps to avoid a water disaster from burst pipes. Use flyers and your website to keep everyone up to speed. 
  • See Something, Say Something. Make sure your residents know who to contact if they see a potential or actual problem. If your complex is really large, you could even offer prizes or discounts for those who identify an issue that is resolved before it becomes a real disaster. Ask for information about such things as loose or missing rain gutters, crumbling walkways from flooding, leaking pipes or water heaters inside units, or irrigation that is not in good repair. 
  • Inspections. Keep on top of potential issues by inspecting areas in your complex that could develop problems quickly, such as the pool area, laundry areas, and irrigation lines. Some complexes offer car washes, so if yours does, that’s another place to keep an eye on. Sprinkler heads can get broken off and spew water in places that aren’t supposed to get wet, hoses crack and lose water, and pools can develop leaks in their finish. All these issues can be prevented by being vigilant, saving you both time and money. 


The team here at SERVPRO of South and North West Grand Rapids is ready to help with any size disaster caused by flooding or other water-related issues. When it comes to disaster recovery, we can be there right away to get your apartment complex back to normal. We are fire and water damage specialists, and mold remediation experts, as well.

SERVPRO - The Flooded Basement Experts

12/27/2019 (Permalink)

Flooded Basement bedroom with bed reflected kin standing water. Flooded Basements can turn into serious water damage if not addressed quickly.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Grand Rapids basement could flood, including: 

    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-water tank failure
    • And many more

Customer Testimonial - Joyce G "Our basement flooded due to septic pump failure and SERVPRO of South and Northwest Grand Rapids responded to my call with-in 15 minutes with a team of Professionally Trained technicians.  They handled all of our furniture and belongings with extreme care.  It was a real blessing to have them in my home to relieve the stress of the situation and to have everything cleaned beyond my expectations."

Have Questions about Basement Flooding?

Call Today - 616-662-9700

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait the worse the problem will get.

Here is the bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of South and Northwest Grand Rapids and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

    • We are Available 24 hours/7 days per week
    • We’re a Preferred Vendor to many National Insurance Companies
    • We Bill The Insurance Directly – One Less Thing For You To Worry About
    • Our Technicians are Highly-Trained  in Water Restoration Techniques
    • We use IICRC Restoration Standards
    • Advanced Inspection and Extraction Equipment

Basement Flooded? Call SERVPRO® of South and Northwest Grand Rapids Today – We’re Ready To Help 616-662-9700

Water Damage Recovery Tips For Your Hardwood Floors

10/22/2019 (Permalink)

hardwood floor If water damage affects your hardwood floor, don't hesitate to call SERVPRO of South and North West Grand Rapids!

Floods are devastating to many areas of your home or business, and your wood floors will be seriously at risk. When water sits on top of hardwood, the wood absorbs the water through its pores and will cause warping and discoloration, potentially causing permanent damage. If you have experienced water damage to your premises, we would like to share some water damage recovery tips with you that can help:

  • Remove Water Fast. Remove all water as quickly as you can. The longer the water remains, the worse the damage will be. The first 24 hours are critical, but if you are able to remove the water and dry your hardwood floors completely, you may be able to save them. You will also be alleviating the possibility of a mold invasion, too. 
  • Sand/Refinish. You will most likely need to sand and refinish the wood. This repair can bring your floors back to pre-flood conditions, or at least as close as possible. The sanding and refinishing step will save you both the time and the money that would be involved in having your flooring removed and new flooring installed. 
  • Bring In Professionals. If you have experienced really serious water damage, perhaps from a tornado, hurricane, or severe flooding, your best choice is contacting a professional water damage restoration service. Choose experts in this area that have the personnel and equipment necessary to get your water damage taken care of as fast as possible. Make sure you call them immediately, since these companies will probably have a waitlist if your entire area has been affected by a weather-related disaster.
  • Preventive Measures. 
    • Find the source of water and plug it up. 
    • Remove all wet items from the flooring. If you have carpeting on top of your hardwood floor, remove both the carpet and the padding immediately. This is an area where mold can quickly become a real issue. Remember that your restoration professionals can help you with carpet-cleaning after a water damage event, too. 
    • Use a household vacuum or a shop-vac to extract as much water as you can, and be sure to contact your professionals if the amount of water is really large. 
    • Disinfect. Prevent mold and preserve your hardwood floors by using a non-sudsy disinfectant, and then vacuum again to remove standing water. 
    • Drying. Use a dehumidifier or run your heater or air conditioner constantly to keep the air dry inside the affected room(s). 

These are just a few steps that you can take yourself when your hardwood floors are affected by water. SERVPRO of Grand Rapids is always here to help you with repairs and renovations to your property when you are affected by water damage, no matter the size. We also handle fire damage, and we are mold remediation experts, too. 

Preparing Your Grand Rapids Home For Fall

8/13/2019 (Permalink)

As summer comes to a close, it’s a good idea to think ahead to the colder months coming to our area. Getting your home ready for fall and winter’s colder temperatures and harsher weather conditions while it’s still warm and pleasant will make your life a lot easier and leave you with plenty of time to enjoy the coziness of your house during the holidays. Weather may be unpredictable during the fall here in Grand Rapids, but you won’t have to worry about it if you prepare your home for fall now! Here are some preparations to consider:

  • Gutters. Remove dead leaves and debris from your gutters and drainpipes. This will prevent clogging during wetter weather. Drain all outdoor faucets ahead of freezing weather now, as well. 
  • Chimney and Fireplace. Clear out leftover ash and charred wood from the fireplace, and contact a professional to clean the chimney. Ask the chimney cleaning company to make sure your damper can be closed properly so that drafts of cold air won’t be coming into your home during fall and winter months. 
  • Heating System. Check your home’s heating vents to make sure they won’t be blocked by furniture, floor coverings, or curtains, and dust them as well. All filters should be changed, and now is a great time to have a professional come and make that annual system checkup.
  • Air Conditioners. Unplug any removable window air conditioners, cleaning them thoroughly before putting them in storage.
  • Drafts. Examine all your windows and doors for cracks. If you find any, have them sealed now so that you can stay warm and save energy this fall and winter. You’ll be saving both time and money here!
  • Storm Windows. Removable screens should be taken down and cleaned, stored and replaced with storm windows. 
  • Water Heater. Drain the water heater and clean out any debris that may have settled in the tank. 

If you need help with the job of preparing your home for fall, just call the professional team here at SERVPRO of South and North West Grand Rapids. We have the expertise and the equipment needed to get the job done right. 

Preventing Flooding in Your Grand Rapids Office

5/21/2019 (Permalink)

If you're dealing with flooding, give us a call! We can help you out.

We all know what water damage to a business looks like after a flood or during heavy rainfall. Oftentimes, events such as these are unexpected, so it’s just good business to be prepared for this type of event.

Here are some tips to help you prevent flooding in your Grand Rapids office:

  • INSPECTIONS. Take a good look around your place of business to ensure that you are prepared for wet weather. Check exterior doors to see if they fit as tightly as they should and that both doors and windows are properly weather-stripped. A small leak can easily turn into a small flood in your office space. Your office parking lot or driveway needs to have a well-planned drainage system so entering and exiting your building can be safe even during wet weather. Flooding in your parking areas can bring your business to a halt. If you know you’ll see a lot of run-off from the parking area, consider using sandbags. Low-lying buildings next to a parking lot full of water can end up flooding, and you will want to plan ahead to prevent that from happening.
  • COMMUNICATE WITH PUBLIC SERVICES. Drainage areas that are maintained by the city or county should be monitored, especially during heavy rains. If these spots begin to overflow, contact your city representatives immediately. Keep them updated about the rivers and streams in your area, as well. If there is a problem developing, you can take steps to sandbag vulnerable areas around your office building.
  • INTERIORS. Some flooding isn’t caused by weather, it’s caused by an equipment failure. Make sure your plumbing and appliances are regularly inspected and maintained so that you don’t walk into a mess on a Monday morning. It’s all about preparedness.

The team here at SERVPRO of South and North West Grand Rapids is ready to help in any way we can. We have the expertise to handle water and fire damage, and we specialize in mold remediation. If you have sustained water damage to your property, give us a call today at (616) 662-9700, or visit us on our website.

How to Prepare Your Grand Rapids Home for Spring

4/9/2019 (Permalink)

Spring brings showers...which can bring water damage. Call us today to help out!

There is often still some snow on the ground this time of year in Grand Rapids, but the obvious signs of springtime are around us, too. You can see buds on the trees and the daffodils are showing their faces. We know you are more than ready for warmer weather, but what about your home?

Here are a few things to think about when it comes to preparing your Grand Rapids home for Spring:

Rain Gutters. These should be first on your to-do list. They can be full of dead leaves, small branches, and even dirt from winter weather. Clean out all rain gutters right away so the spring showers don’t cause mold problems and water damage to interior walls, and make sure the downspouts are directing water the right way, as well. The winter weather here in Grand Rapids could have caused them to change position.

Roofing. Did your roof fare well during the winter? As the melting begins, keep an eye on it to see if any leaks have started over the past few weeks and months. Take a look at any vents to see if vegetation or mold has taken hold.

Filters. The filters in your HVAC unit will probably need to be changed at this point, and you will want to clean out ducts, vents, and the system itself. Ductwork can be hard to check, so keep in mind that the SERVPRO team at SERVPRO of South and North West Grand Rapids is always ready to come out and help.

Windows. Now is a good time to inspect windows for storm and water damage. Cracks, damaged weather stripping, improper fit: all these issues can cause problems down the road. Make arrangements to get your windows professionally cleaned and ready to enjoy the warmth and sunshine.

Foundations. Remove any remaining snow 3 to 5 feet away from your foundations and inspect them for cracks caused by winter weather conditions. These can be caulked and sealed as soon as you notice them.

Irrigation Systems. Check sprinkler systems and replace anything that has been affected by freezing conditions.

If you notice any really severe damage from winter storms during your inspections, don’t forget to take pictures for insurance purposes. If you need to make a claim of any kind, photos will come in handy.

You can rely on SERVPRO of South and North West Grand Rapids for all your repairs and clean-up needs. We specialize in water and storm damage, fire damage, and mold prevention. You can contact us by phone at (616) 662-9700, or visit us on our website.

Call the CLEANUP TEAM SERVPRO® of Southwest Grand Rapids, Faster to any size disaster

5/4/2018 (Permalink)

We're here to help 24/7 for your water damage needs!

There’s no such thing as a small disaster—especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help—fast. No matter what time of day or night, contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 to begin emergency mitigation.

Emergency mitigation means that under normal circumstances, we will be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility. Every SERVPRO® of Southwest Grand Rapids technician is trained and understands how to manage the drying process. By utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages.

SERVPRO® of Southwest Grand Rapids will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents. Help ensure the value of your property by calling us at 616-662-9700.

Southwest Grand Rapids, understand water types to ensure proper clean up

5/3/2018 (Permalink)

Different types of water loss determine how you should take personal precautions.

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminate and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and table top items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, document sand other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas. 

When you have a water damage, don’t leave your property to chance. Call SERVPRO® of Southwest Grand Rapids at 616-662-9700.

Southwest Grand Rapids it’s the water you don’t see that causes the damage!

5/1/2018 (Permalink)

What's in your walls? Moisture in them can quickly lead to Mold.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly problems in the future is to handle every water damage as a threat to your property. SERVPRO® of Southwest Grand Rapids has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform.

SERVPRO® of Southwest Grand Rapids will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO® of Southwest Grand Rapids Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing our technicians to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity.

When armed with this information, SERVPRO® of Southwest Grand Rapids can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

The bottom line? SERVPRO® of Southwest Grand Rapids has the training and equipment to help make it “Like it never even happened.” Contact us at 616-662-9700 today for 24-hour emergency service.

It only takes 1 to 2 inches of water to begin damage to your Southwest Grand Rapids property

4/26/2018 (Permalink)

If water can move a car, imagine what it can do to your home!

Image its 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

When it is your home or business that is underwater, mitigation cannot wait. You need mitigation to begin immediately. If water damage strikes you or your neighbor give SERVPRO® of Southwest Grand Rapids a call at 616-662-9700 any time, any day.

The cost of water damages can increase exponentially with time. Wood Floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business.

The benefit of rapid mitigation offer by SERVPRO® of Southwest Grand Rapids are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

If the unthinkable happens to your home or business, allow SERVPRO® of Southwest Grand Rapids to help quickly turn your “before” into a “happily ever after.”

We Specialize in Flooded Basement Cleanup and Restoration!

3/30/2018 (Permalink)

Frozen water line burst in the wall of this Southwest Grand Rapids home.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Grand Rapids basement could flood, including: 

    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-water tank failure
    • And many more

Customer Testimonial - Joyce G "Our basement flooded due to septic pump failure and SERVPRO of SW, SE, NW Grand Rapids responded to my call with-in 15 minutes with a team of Professionally Trained technicians.  Their handled all of our furniture and belonging’s with extreme care.  It was a real blessing to have them in my home to relieve the stress of the situation and to have all everything cleaned out beyond my expectations."

Have Questions about Basement Flooding?

Call Today - 616-662-9700

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Southwest Grand Rapids and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

    • We are Available 24 hours/7 days per week
    • We’re a Preferred Vendor to many National Insurance Companies
    • We Bill The Insurance Directly – One Less Thing For You To Worry About
    • Our Technicians are Highly-Trained  in Water Restoration Techniques
    • We use s500 IICRC Restoration Standards
    • Advanced Inspection and Extraction Equipment

Basement Flooded? Call SERVPRO® of Southwest Grand Rapids Today – We’re Ready To Help 616-662-9700

Water damage prevention tips

3/5/2018 (Permalink)

Decluttered and Organized spaces is a great way to protect your contents when water damage occurs at your home.

Water damage to your property is a very devastating experience. It gets into the tinniest of spaces and travels like a winding stream. That is because water has found the weak spot in any material and followed it. Have you ever had a sump pump fail or a busted water pipe? You unknowingly step in water and wonder where in the world is this coming from?

As you follow the water trail, you notice contents in your home are wet. It’s no big deal just the outside of the box is wet, Right? Keep following the water trail and now you know you have a bigger problem. Your entire floor is covered with water!

First things first – stop or turn off the water source, wither it be a water line or the sump pump. Turn off the main water line or just the affected portion to fix the pipe. Replace or fix the sump pump is that is the culprit. Either call a plumber or fix it yourself. Big thing is to stop the source of the leak to prevent more water damage.

Second call SERVPRO of Southwest Grand Rapids to extract the water and dry out your home.

But what about all your contents that got damaged? How can you protect your personal belongings from being ruined by water? Here are a few suggestions:

  • Invest in Plastic totes with lids to store items instead of cardboard.
  • Annual declutter clean. Take time each year to go through your items and use the Keep, Donate or Trash pile system.   If it’s broke, trash it. If you have used in the last year and foresee usage in the next year keep it. If it doesn’t fit, haven’t used in the last year or more, donate it.
  • Make sure you have the proper insurance coverage for your contents, in the event they do get damaged.
  • Remember to winterize your pipes.
  • Perform annual maintenance on your sump pump.
  • Know where the main the water shut off valve to stop the water from pipes.

Being prepared to prevent damage is always a great measure to take, but do you know who to call when disaster strikes your property? Call SERVPRO® of Southwest Grand Rapids at 616-662-9700, we’re here to help!

Southwest Grand Rapids it’s the water you don’t see that causes the damage!

5/1/2017 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly problems in the future is to handle every water damage as a threat to your property. SERVPRO of Southwest Grand Rapids has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform.

 

SERVPRO of Southwest Grand Rapids will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO of Southwest Grand Rapids Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing our technicians to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity.

 

When armed with this information, SERVPRO of Southwest Grand Rapids can calculate and create an environment most condusive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

 

The bottom line? SERVPRO of Southwest Grand Rapids has the training and equipment to help make it “Like it never even happened.” Contact us at 616-662-9700 today for 24-hour emergency service.

Call the CLEANUP TEAM SERVPRO of Southwest Grand Rapids, Faster to any size disaster

5/1/2017 (Permalink)

There’s no such thing as a small disaster—especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help—fast. No matter what time of day or night, contact SERVPRO of Southwest Grand Rapids at 616-662-9700 to begin emergency mitigation.

 

Emergency mitigation means that under normal circumstances, we will be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility. Every SERVPRO of Southwest Grand Rapids technician is trained and understands how to manage the drying process. By utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages.

 

SERVPRO of Southwest Grand Rapids will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents. Help ensure the value of your property by calling us at 616-662-9700.

It only takes 1 to 2 inches of water to begin damage to your Southwest Grand Rapids property

5/1/2017 (Permalink)

Image it’s 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

 

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

 

When it is your home or business that is underwater, mitigation cannot wait. You need mitigation to begin immediately. If water damage strikes you or your neighbor give SERVPRO of Southwest Grand Rapids a call at 616-662-9700 any time, any day.

 

The cost of water damages can increase exponentially with time. Wood Floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business.

 

The benefit of rapid mitigation offer by SERVPRO of southwest Grand Rapids are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

 

If the unthinkable happens to your home or business, allow SERVPRO of Southwest Grand Rapids to help quickly turn your “before” into a “happily ever after.”

Southwest Grand Rapids understand water types to ensure proper clean up

5/1/2017 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminate and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

    • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and table top items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, document sand other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO of Southwest Grand Rapids at 616-662-9700.

Southwest Grand Rapids 24 Hour Emergency Water Damage Service

4/10/2017 (Permalink)

SERVPRO of Southwest Grand Rapids is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – 616-227-9700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southwest Grand Rapids has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Southwest Grand Rapids 

SERVPRO of Southwest Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROsouthwestgrandrapids.com/employee-photos

Certifications

  • UFT - Upholstery & Fabric Cleaning Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • HST - Health and safety Technician
  • WRT - Water Damage Restoration Technician
  • CMR - Council-certified Microbial Remediator
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program

We Specialize in Flooded Basement Cleanup and Restoration!

3/14/2017 (Permalink)

Frozen water line burst in the wall of this Southwest Grand Rapids home.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Grand Rapids basement could flood, including: 

    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-water tank failure
    • And many more

Customer Testimonial - Joyce G "Our basement flooded due to septic pump failure and SERVPRO of SW, SE, NW Grand Rapids responded to my call with-in 15 minutes with a team of Professionally Trained technicians.  Their handled all of our furniture and belonging’s with extreme care.  It was a real blessing to have them in my home to relieve the stress of the situation and to have all everything cleaned out beyond my expectations."

Have Questions about Basement Flooding?

Call Today - 616-662-9700

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Southwest Grand Rapids and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

    • We are Available 24 hours/7 days per week
    • We’re a Preferred Vendor to many National Insurance Companies
    • We Bill The Insurance Directly – One Less Thing For You To Worry About
    • Our Technicians are Highly-Trained  in Water Restoration Techniques
    • We use s500 IICRC Restoration Standards
    • Advanced Inspection and Extraction Equipment

Basement Flooded? Call SERVPRO® of Southwest Grand Rapids Today – We’re Ready To Help 616-662-9700