What our Customers say...
Our roof drain was overloaded by the rain, water came in the building thru a wooded bulkhead and got concrete floor as well as the Astro turf field wet. SERVPRO of Southwest Grand Rapids got to work immediately and or facility was able to hold our scheduled competition, it was “Like it never even happened.”
The Georgetown Chamber building sprinkler system malfunctioned and water covered 60% of our building. SERVPRO of Southwest Grand Rapids came in with a full team that are well trained professionals. They were able to clean up efficiently so we were able to keep the doors open and operated as normal business. The use of the Desiccant Trailer really speed up the process, while keeping all the noise outside. It’s great to know that our community takes care of each other.
At 3 am our facility had a leak. I called John at SERVPRO of Southwest Grand Rapids and within a couple of hours he had an entire crew here to take care of the issue. I know that when I call John, it’s going to get done right and effectively.
We manage multiple buildings located in; Wyoming, Grandville, Coopersville, Hudsonville and Walker, with multiple contacts to each facility SERVPRO of Southwest Grand Rapids has provided a free service to each facility for Emergency Readiness Plans (ERP). This service has set up our facilities for a quick and easy response for our employees to know how to handle and shut off utility valves. The app that comes with the program is our quickest and easiest way to respond to a loss. Thank you John Docter and SERVPRO of Southwest Grand Rapids for this service!
Managing multiple building I know to call SERVPRO of Southwest Grand Rapids for a top notch cleaning service! We needed to remove a musty smell in the air, so SERVPRO of Southwest Grand Rapids team came in placed 6 dehumidifies around the office. This service removed allergens and moisture. The office air quality is pure now thanks to your team.
The attention to detail was flawless! SERVPRO of Southwest Grand Rapids works with tools to get the job done that I would have never thought of. Everyone on the team was super helpful, informative and quick to get the job done right.