Recent Commercial Posts

How to Prevent Mold Growth in Your Business

2/14/2023 (Permalink)

Mold growth prevention starts at cleaning (illustrated in a business setting). Clean practices and routine general maintenance can reduce mold in heavy-trafficked areas.

Mold is an unwelcome guest that can damage your home or business significantly. Not only does mold create an unpleasant smell and unsightly stains, but it can also cause respiratory problems and other serious health issues. To prevent mold from taking over your space, you can take these simple steps to create a less hospitable environment for this unwanted visitor.

Control Humidity Levels

High humidity levels in your business property can create an ideal environment for mold to thrive. To prevent this, check your humidity levels regularly and adjust accordingly. It's important to keep the humidity inside your business at no more than 50%. You can reduce humidity levels with dehumidifiers, air conditioners, and ventilation systems.

If the humidity levels are too high, use a dehumidifier and/or air conditioning to reduce it. If necessary, open windows to allow air to circulate. Additionally, inspect your plumbing system and fix any leaks or seepage that may have occurred.

Clean Up Spills and Leaks Promptly

Molds thrive in wet or damp environments, so it's important to immediately clean up any spilled liquids, such as water or food. Be sure to disinfect the area with a dry cloth and hot soapy water. If you have a large spill, it's best to call in professional cleaners. If you suspect your property may be leaking, call a plumber immediately to fix the leak and prevent further damage.

Maintain Good Ventilation

Good ventilation is key to preventing mold growth. Try to ensure that there is enough airflow going through the areas of your business. Open windows when possible and use fans to help circulate air when needed. Consider installing an air purifier or dehumidifier to help with ventilation. Doing this will help reduce the moisture levels in your home or business and make it less conducive to mold growth.

Keep Areas Dry and Clean

Mold loves dampness and dirt, so it's important to keep areas clean and dry where mold is likely to grow. This includes bathrooms, kitchens, basements, and other areas that are prone to humidity.

Make sure to mop up any spills or leaks quickly and thoroughly. Also, keep surfaces dry and clean by using anti-fungal solutions or bleach.

Replace Rugs and Carpets Regularly

Rugs and carpets are particularly vulnerable to mold growth. To prevent this from happening, it's important for them to do it regularly. If your carpets or rugs show signs of mold growth, dispose of them properly and replace them.

Use Mold-Resistant Paints

Mold can grow on walls, ceilings, and other surfaces if the conditions are right. To prevent this, it's a good idea to use mold-resistant paints when painting your home or business. These paints are designed to resist mold growth and make it less likely for mold to take hold of your property.

Disinfect Hard Surfaces

Hard surfaces, such as counters and floors, can be breeding grounds for mold if not disinfected regularly. To keep mold away, use an anti-fungal solution to clean and disinfect these surfaces. Doing this will help kill any existing mold and prevent new mold from growing.

Keep Gutters Clean

Clogged gutters can also create an ideal environment for mold to grow. To prevent this, clean your gutters regularly and check for any blockages that may have occurred due to debris or leaves. A blocked gutter can cause water to pool and create the perfect breeding ground for mold.

Preventing mold growth in your home or business is not easy, but with the right measures in place, you can make it less likely for mold to take hold. Check your humidity levels regularly and prevent moisture build-up in areas where mold is likely to grow. Also, use mold-resistant paints and disinfect hard surfaces regularly.

If your business suffers from a mold problem, it's best to call in a professional mold remediation service. This is especially important if you find that the mold is widespread or has been causing structural damage to your property. A professional company will be able to inspect the property and advise you on the best course of action.

If you have any questions or need help in preventing mold growth in your business, contact SERVPRO of South and Northwest Grand Rapids at (616) 662-9700. We're here to help!

Common Causes of Fire Damage in Business Spaces

1/13/2023 (Permalink)

A male worker uses a fire extinguisher while another is passed out due to smoke inhalation. Watch out for various fire or smoke hazards, especially in office settings where not everyone is trained on how to handle a scary situation.

Fire is a destructive force that can cause irreparable damage to homes, businesses, and lives. While the causes of fires vary across different settings, understanding common fire risks in your business can help you protect against them. This article will look at some of the most common causes of fire damage in commercial buildings.

Electrical Hazards

Electrical hazards are the most common cause of fire damage in homes and businesses. This includes faulty wiring, overloaded outlets, faulty or outdated appliances, frayed cords, and exposed wires.

These issues can cause an electrical fire that can quickly spread if not addressed immediately. Electrical fires are often hard to detect and can do significant damage without being noticed. It's important to regularly inspect your business wiring, appliances, and cords to ensure everything is in good condition and up to code.

Cooking Fires

Another common cause of fire damage is cooking fires. These are often caused by unattended appliances, grease build-up, combustible items being too close to the stove or oven, and faulty thermostats or wiring. It's important to ensure all of your cooking appliances are in good working order and that you never leave them unattended. Grease build-up should also be regularly cleaned to reduce the risk of fire.

To reduce the risk of cooking fires, never leave food unattended while cooking. It's also important to keep combustible items, like paper towels and cooking utensils, at least three feet away from the stove or oven. Finally, ensure your thermostats and wiring are routinely inspected.

If you experience a cooking fire, it's important to evacuate the house immediately and call your local fire department. If you have fire extinguishers in the home, they can help put out small fires. Otherwise, it's best to leave the house and call for help.

Heating Systems

One of the most common causes of fire damage in businesses is heating systems. Inadequate or poor maintenance can lead to fires due to the build-up of lint and other debris in dryer vents, chimneys, and furnace ducts. These combustible materials can easily ignite and cause a dangerous fire if left unchecked; therefore, cleaning them is important to reduce the fire risk.

Additionally, space heaters can also be a major cause of fire safety concerns. Space heaters that are not regularly maintained and inspected and placed too close to combustible materials such as furniture, curtains, or bedding can easily cause a fire. It is important to keep an eye on the placement of space heaters and regularly maintain and inspect them for any signs of damage or malfunction.

Irresponsible Use of Candles

Candles are often used for decoration and to set the mood, but they can also be a major source of fire damage in businesses. Candles should only be lit when a responsible adult is in the room and must be extinguished before leaving the area. Additionally, never place candles near combustible materials as they can easily catch fire.


Smoking is one of the most common causes of fire damage in businesses. It's important to never smoke indoors as the ashes, cigarette butts, and lighters can easily start a fire. It's also important to ensure that smoking materials are always disposed of properly and never left unattended.

It's imperative to be aware of the common causes of fire damage in businesses and to take the necessary steps to prevent them. Regularly inspect your wiring, appliances, heating systems, and smoking materials, and practice responsible candle use.

If you experience fire or smoke damage, contact SERVPRO of South and Northwest Grand Rapids at (616) 662-9700 for help. We are here to help you get back on your feet after a fire and ensure that your business returns to how it was before. Our experienced professionals are available 24/7, so do not hesitate to call us with any questions.

Did You Find Mold in Your Commercial Building

9/22/2022 (Permalink)

Mold around a fuse box in a commercial warehouse building corner There are many signs of mold before it becomes visible to the naked eye.

It's important to be aware that any presence of mold in a business can be extremely harmful to employees and customers. Molds produce allergens, mycotoxins, and other toxins that can cause serious health problems.

If you think you've found mold in your business, it's important to have it professionally removed as soon as possible. Do not try to remove the mold yourself - it's important to have a professional who knows how to properly remove the mold and clean up the area so there is no risk of exposure.

What are the signs of Mold?

The most telling sign of mold is the presence of visible mold growth. However, there are other signs that can indicate the presence of mold in a building, such as: 

- A musty odor

- Water stains or water damage

- Peeling or bubbling paint

- Cracked or warped ceilings or floors

- Condensation on windows or walls

- Increase in asthma symptoms or other respiratory problems

How Does Mold Affect Your Staff?

As we stated, mold can cause a variety of adverse health effects, the most serious of which is an allergic reaction. People with mold allergies can have severe respiratory problems, including asthma attacks.

People with compromised immune systems are also at risk for infection from mold exposure. And finally, mold can produce harmful toxins that can cause serious health problems. These toxins are known as mycotoxins, and they can cause a wide range of symptoms, including respiratory problems, headaches, skin irritation, and damage to the liver or kidneys.

So it's important to keep your office clean and free of any mold growth. And if you do spot any signs of mold, don't touch it!

How Do You Test For Mold?

If you're a business owner and suspect that you may have a mold problem, it's best to call in the professionals. Mold can cause serious health problems, so it's important to identify and address any issues as quickly as possible. 

SERVPRO is one of the leading providers of mold remediation services. They have extensive experience in identifying and removing mold from businesses of all sizes. They'll work with you to develop a plan tailored to your specific needs and will ensure that the problem is resolved quickly and safely.

Why Hire SERVPRO to Get Rid of Mold?

SERVPRO has been removing mold and restoring properties affected by mold for years. We have the experience and knowledge to do the job right, and we'll work tirelessly until your property is back to its original state. 

Mold can be a serious health hazard, so it's important to hire a qualified professional to remove it from your property. Not only will SERVPRO get rid of all the mold, but we'll also treat the area to prevent future growth. Give us a call today and let us take care of everything for you.

Dealing With Bursts Pipes in Your Business

9/22/2022 (Permalink)

A pipe burst causes displaced tile in an office building bathroom. A burst pipe can cause extreme damage, both during leakage and its aftermath.

There are a few telltale signs that can indicate a burst water pipe in a commercial building. If you notice any of the following, be sure to contact a professional as soon as possible: 

  • Water leaking from walls or ceilings
  • Sudden increase in water bills for no obvious reason
  • Damp spots on walls or ceilings
  • Mold growth
  • Noises coming from the pipes, such as gurgling or hissing sounds
  • Turn Off the Water

Water can be turned off to a commercial building in a variety of ways, but the most common way is to turn off the main water line. This can be done by finding the main water shut-off valve and turning it either clockwise or counter-clockwise (depending on the make and model of your valve).

If you can't find the main water shut-off valve, then you'll need to go to each individual floor and find the stop valves for each set of bathrooms, kitchens, etc. Each stop valve has a specific purpose (e.g., hot water, cold water, sprinkler system) so be sure to turn off the right one!

Be Sure to Remove Electronics

Water and electronics don't mix, so it's important to remove all electronic equipment from the vicinity of a burst pipe. If water gets into the circuitry, it can cause short-circuiting and serious damage. In addition, if the power is still on while water is present, you could be risking an electrical fire.

That's why we recommend removing all computers and other electronics away from the vicinity of a burst pipe - to protect both the equipment and the building.

How To Help Staff Know to Stay Away

If you are an employee and see water spilling out from under a door or see puddles near an outlet, do not enter the area. You may think it's just a little water, but there could be electrical current running through it. If you see sparks or any other evidence of electricity, do not enter the area and immediately report the situation to your supervisor. Even if it doesn't look like there is any danger, always assume that there is and avoid the area. Water and electricity don't mix!

Contact Your Insurance Company for Damages

It's important to contact your commercial insurance company as soon as possible after a pipe burst in order to minimize the damage and ensure you are covered. A burst pipe can lead to serious water damage, costing thousands of dollars in repairs. By contacting your insurer as soon as possible, you can speed up the process of getting your claim approved and start repairs quickly.

How To Help Dry the Area Quickly

There are a few key things you can do to help dry the area out quickly and minimize the damage. First, try to remove any excess water or moisture as quickly as possible. Use a wet vac or towels to soak up any standing water. If the area is carpeted, use a shop vac to suck up any moisture in the padding and under the carpet. 

Then, if possible, open all of the windows and doors in the area to allow it to air out. Turn on fans or heaters to help speed up the drying process. You can also use a dehumidifier to remove moisture from the air. Finally, if you have access to them, use industrial-strength fans or heaters to help dry the area out.


If you suffer from burst pipes, it's important to call a professional water damage restoration company like SERVPRO. They have the experience and expertise to handle the aftermath of a burst pipe, including extracting any water, drying out the area, and repairing any damage that's been done. Plus, they can help you with insurance claims and get your home back to normal as quickly as possible.

Commercial Building Fire Damage Restoration

9/20/2022 (Permalink)

Fire damage in the wintertime destroys warehouse equipment, including a forklift and wooden pallets. Fire can damage the sturdiest of commercial properties, including warehouse equipment.

How Do You Restore a Commercial Building after a Fire? 

A fire in a commercial building can cause extensive damage and can be a very stressful experience. You may have a lot of questions going through your head, such as "How do I restore my property?" and "How do I get my business back up and running?" Let's break down some of the big questions you may be facing after a commercial building fire.

How Do You Clean Up Commercial Fire Damage?

The first step in the cleanup process is assessing the damage and determines what can be saved and what needs to be replaced. Once that's been determined, they'll start working on cleaning up soot and smoke damage from surfaces like walls, ceilings, and floors. This is a delicate process because surfaces can be easily damaged if not treated correctly. 

How Do You Get Smoke Damage Off Painted Walls?

At SERVPRO, our professional teams have the training and equipment to properly clean your painted walls and return them to their pre-damage condition. We start by assessing the extent of the damage and determining what cleaning methods will be most effective. We then use advanced cleaning techniques and equipment to remove pungent odors caused by smoke damage. Finally, we finish by sealing or repainting the affected areas, depending on the severity of the damage.

Can Smoke Damaged Furniture Be Cleaned?

If your office furniture has been damaged by smoke, you may be wondering if it can be cleaned and restored. The answer depends on the type of damage and the materials involved. If the damage is superficial, such as soot staining, then it may be possible to clean the furniture with mild detergent and water. However, if the damage is more serious, such as burning or melting, then it will likely not be possible to restore the furniture to its original condition. In this case, you may need to replace the damaged pieces. 

If you are unsure of the extent of the damage, it is best to consult with a professional who can assess the situation and advise you on the best course of action

What Is the Timeline for Full Restoration after a Commercial Building Is Damaged? 

After a commercial building is damaged by fire, the timeline for full restoration depends on the extent of the damage and the insurance policy. Generally, most insurance companies will have a set time frame in which they expect the business to be up and running again. Otherwise, they may not cover any additional damages that occur after that time frame.

In terms of the restoration process itself, it typically takes anywhere from several weeks to a few months to fully rebuild a commercial building. This timeframe can vary depending on the contractor you hire, the severity of the damage, and other factors. However, it is important to keep in mind that safety should always be prioritized over speed, so make sure to hire a reputable contractor who will take their time.

Who Is the Best Commercial Restoration Company?

SERVPRO is a professional restoration company that provides restoration services for both commercial and residential properties. They have a team of experienced and certified professionals who are available 24/7 to respond to emergency situations. SERVPRO also offers a wide range of services, including fire and water damage restoration, mold remediation, and construction services.

How to Protect Your Business in a Flood Zone

9/19/2022 (Permalink)

Water rises in an urban environment, covering the subfloor of a commercial building. The foundation of a building is flooded because of rising waters in an urban environment.

You may not think your business is at risk of flooding, but if you operate in a flood zone, it's important to be prepared. Flooding can occur suddenly and without warning and cause extensive damage to your property. Here are some tips to help protect your business in a flood zone

Elevate Your Business Using Piers or Stilts

If you own property in a flood zone, it's important to take steps to protect it from flooding. One way is to elevate using piers or stilts. Elevating reduces the risk of flood damage by keeping your commercial property above the water line. Additionally, elevated property is less likely to be severely damaged by flooding because the water has less impact on the structure. It's essential to consult with a professional to ensure it is properly constructed if you are contemplating elevating your property.

Install Sump Pump and Vents

You know flooding is a real danger if you operate in a flood zone. You can do a few things to protect your home, like installing vents and a sump pump. Vents help prevent water from building up in your crawl space, and the sump pump will help remove any water that accumulates. These devices can be installed relatively easily and could save you from serious damage. So, if you're looking for a way to protect your property, consider installing vents and a sump pump.

Apply Dry Flood Coating

No one wants to think about the possibility of their business being flooded. An option is to apply dry flood coatings and sealants. These products create a barrier against water, helping to keep your commercial goods dry in the event of a flood. They're relatively inexpensive and easy to apply, so there's no excuse not to take this simple step to protect your home.

Install Check Valves

If you do business in a flood zone, you must protect your home, and installing check valves on your pipes is a viable choice. Check valves are designed to prevent water from flowing back into your piping system, which helps prevent a sewage system backup during floods. While most homes have some type of check valve installed, it's always a good idea to double-check that all your pipes have them. If you're unsure how to do this or have other questions about protecting your home during a flood, you can always call SERVPRO of South and Northwest Grand Rapids. We are a highly experienced firm providing 24/7 restoration services. So, call us on 616-662-9700. We're always happy to help.

Slope Your Lawn Away from the Property

Slope your lawn away from the property to protect it from flooding. Sloping the lawn redirects water building up near your foundation, reducing the risk of flooding. You should also ensure your gutters and downspouts are clear so they can properly redirect water.

Protecting your commercial property from flooding doesn't have to be complicated or expensive. Following these simple steps can help keep your business safe during a flood. Having a flood insurance policy is vital if you live in a flood zone. Stay informed with the weather forecast via the many phone apps and be prepared to evacuate if necessary.

SERVPRO specializes in flood prevention and damage. We have many years of experience with a team of professional experts to assess and resolve your flood damage issues.

Save Your Restaurant From Becoming a Nightmare

6/28/2022 (Permalink)

A large pan catches fire in a restaurant kitchen. The chef ducks out of the way. A chef ducks away from a large fireball in a grill pan.

A restaurant must have delicious food and drinks, but it should also provide excellent customer service. Your goal is to make every customer so happy that they can’t wait to come back. Unfortunately, disasters such as fires and floods can occur, which can force a restaurant to close down for a while. To save your restaurant from this nightmare, you may need the help of a restaurant fire damage restoration company like SERVPRO.

Fires in restaurants are unfortunately more common than you might think. If you're a restaurant owner, this is a nightmare scenario. You work so hard to build your business and create a fantastic dining experience for your customers, but a fire can destroy everything in moments. What's worse is that even if your restaurant doesn't burn down completely, smoke and water damage can be just as devastating.

Your restaurant will not be able to serve guests after a fire until it is cleaned and restored. Time is of the essence when it comes to restaurant fire damage restoration. Every day your doors are closed you lose money. This is where a professional fire restoration company comes in. To save your restaurant from turning into a nightmare, you need the help of professionals that know how to restore a commercial kitchen and restaurant after a fire, flood, or other disaster.

When your restaurant is hit with a nightmare, SERVPRO of South and Northwest Grand Rapids is here to help. We respond 24/7 to help you clean up the disaster, restore the damages, and get your restaurant doors open again as quickly as possible.

What happens during a restaurant fire damage restoration?

In the wake of a fire, how do you proceed? First, an inspection is conducted to understand the impact and damage to your restaurant, and then a plan is implemented to get your restaurant back to normal. Our restoration team will inspect your entire building to find out how much damage the fire has caused and which parts of the restaurant are salvageable and which must be replaced.

After a complete evaluation is done, we will help you clean your restaurant and get your restaurant operational again. Most times, kitchen equipment will need to be replaced. While it may be possible to repair some of your restaurant equipment and appliances, it’s often more efficient and affordable to replace equipment.

Restaurants are susceptible to fire damage. When a fire occurs, the building and everything in it is usually covered in soot and smoke. The restaurant will need to be fully cleaned from top to bottom in order to return it to its original state. Special chemicals will need to be used to clean the kitchen and cooking equipment, as well as appliances and counters. We provide complete restaurant fire damage restoration services.

We are trained professionals in the restoration industry. Our team is IICRC certified, which means we have specialized training from the Institute of Inspection Cleaning and Restoration, Our team knows the best practices for water and fire restoration including carpet and upholstery cleaning, and cleaning counters and other surfaces in your restaurant. This means once we’ve done our job, you can bring back your customers and resume business as usual.

If you’re facing a restaurant disaster, call SERVPRO of South and Northwest Grand Rapids today at (616) 662-9700. At SERVPRO of South and Northwest Grand Rapids, we will get your restaurant up and running again, no matter what the problem is. Whether it's fire damage or water damage, we can get to business quickly and save your restaurant from becoming a nightmare.

What Kind Of Commercial Restoration Services Can SERVPRO Offer To Your Byron Center Business?

1/25/2022 (Permalink)

It's vital to the success of your Byron Center commercial business to be ready for anything. Accidents can happen without notice, such as spills and mechanical failures to bad weather and flooding, leaving you with repairs and cleanup projects that have to be completed for you to get back to work. Many small businesses never open again after a disastrous event, so being prepared can keep you going. Always remember that the trained technicians on the SERVPRO team are ready any time to help you do just that!

How Can SERVPRO Of South and Northwest Grand Rapids Assist Me In Commercial Damage Recovery At Your Byron Center Location? 

Many different damage situations can occur at your commercial property, and SERVPRO has the necessary expertise to help you with each of them. Learn more about each of our commercial services here:

What Types Of Commercial Cleanup Projects Does SERVPRO Provide?

Messy accidents occur regularly in the busy commercial business world, and the result is often a big cleanup job. Enlisting the help of a professional restoration company like SERVPRO will be helpful for the busy business owner. SERVPRO of South and Northwest Grand Rapids offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products you need to get back to work right away. Our commercial cleaning services include the following:

When the worst happens, just knowing that SERVPRO of South and Northwest Grand Rapids is available to help you 24 hours a day and seven days a week will give you the peace of mind you need. We are faster to any size disaster, and our highly-trained technicians bring with them all the tools and equipment necessary to get you back to normal as soon as possible. In addition to our commercial restoration services, we offer other helpful assistance for your Grand Rapids area home.

This franchise is independently owned and operated.

How Can Water Damage Be Prevented During Construction In Grand Rapids?

9/6/2021 (Permalink)

During your Comstock Park commercial property construction, its foundation, and base structures are exposed to elements, including wind, rain, heat, and cold. These weather conditions can cause water damage during construction if no steps are taken to prevent moisture from finding its way through unsecured building openings like windows, doors, and more. This, in turn, may lead to mold growth, which is dangerous for your health and safety, can negatively affect the integrity of the building. Proper water damage prevention can quickly help avoid this type of situation. 

What Are Some Ways To Avoid Water Damage On My Comstock Park Construction Project?

We have established that prevention is the best way to avoid water damage. Take such steps as: 

  • Monitor For Water Leaks. Most pressurized potable fire and water systems can have monitoring devices attached, enabling their mains to be monitored for any signs of water leakage. You can set up these devices to signal you by an alarm, alerting you when a leak is detected and allowing you to catch leaks early so remediation can occur immediately. 
  • Regular Maintenance. Another part of prevention is to maintain items at risk carefully. You can inspect all pipes and related equipment regularly to catch issues before they start. As soon as a weak or damaged piece of equipment is identified, be sure to take steps to repair or replace it. 

What Are Other Ways To Ensure Water Damage To My Grand Rapids Construction Project Does Not Occur?

Everyone on the site needs to be experienced and qualified so that unnecessary accidents don't happen. 

  • Employ Qualified Contractors. Any contractors you are working with are fully qualified to complete the construction components they are responsible for safely and professionally.
  • QA/QC. Having a Quality Assurance/Quality Control Plan in place is key to preventing water damage during construction; planning is the best way to prevent damage from happening. This plan will help you know what to do if a natural disaster or severe weather is heading your way. A QA/QC plan will include:
    • Planned evacuation routes
    • A plan for leading water away from your construction project
    • An assessment of water infiltration susceptibility enabling you to account for vulnerabilities

SERVPRO of South and Northwest Grand Rapids is here to help when the worst happens. From water damage to commercial restoration, we have the skill and equipment to get you back to work as soon as possible. 

We can get your home or business Certified: SERVPRO Cleaned.

This franchise is Independently Owned and Operated. 

What Are The Benefits Of Having Commercial Storm Damage Insurance For My Grand Rapids Business?

8/27/2021 (Permalink)

When a severe weather system hits the Grand Rapids area, local businesses may experience damage and devastation. According to the NOAA National Centers For Environmental Information, storm damage to companies can be significant. Storm insurance is a vital part of keeping any enterprise safe from the often devastating costs associated with storms. A business owner may not have the available cash to pay for expensive restoration and reconstruction projects, so this type of insurance policy will be an important part of any smart business strategy. 

How Can A Storm Damage Insurance Policy Help My Grand Rapids Business Recover?

Two of the most important areas in which a storm damage insurance policy can help you get back to normal after damage from bad weather are:

Property Loss. Such insurance coverage will usually handle payment to replace or restore lost valuables and possessions - also referred to as property loss. Heavy rainfall and flooding may have ruined items essential to what you do. A storm damage policy for your business can ensure that you receive the correct compensation that will allow you to replace the items and get back to business.  

The following are typically listed as covered items:

  • Electronics
  • Technology
  • Fixtures
  • Documents
  • Furniture
  • Inventory

Structural Damage. The most significant expense is often from the repair of the facility itself. Storm insurance will provide funding for the remediation and restoration of the business structure, with the owner usually paying a deductible amount upfront. The insurer then provides payment for the balance; maximums may apply here, so you will want to check with your insurance representative. 

What Are Some Other Advantages Of Purchasing Storm Damage Insurance Coverage For My Grand Rapids Business?

Best Coverage. Private insurance options can give you better coverage than a government policy, such as FEMA. Private storm insurance policies can be stand-alone, meaning they provide your primary or base flood insurance. Or they can be 'excess', which means they provide additional coverage on top of a base policy, such as a FEMA policy.

Peace Of Mind. Storm insurance is a business owner's safety net, giving financial support during hard times, as well as the peace of mind that comes with knowing your enterprise is safe, no matter what comes.

The restoration team here at SERVPRO of South and Northwest Grand Rapids is available 24 hours a day, 7 days a week to assist you if the worst happens. In addition to storm damage and commercial restoration, we handle fire damage, mold remediation, and more. 

We can get your home or business Certified: SERVPRO Cleaned, too. Ask us how!

This franchise is Independently Owned and Operated. 

How Do SERVPRO Technicians Make All The Difference

7/27/2021 (Permalink)

Having our SERVPRO of South and Northwest Grand Rapids technicians onsite when the worst happens can make all the difference. They are a team of professional, dedicated, and highly skilled people who are committed to helping you manage disasters of any size. They are ready 24 hours a day, seven days a week if the worst happens, and their primary goal is always to get you back to normal as soon as possible. 

What Types Of Training Do SERVPRO Of South And Northwest Grand Rapids Technicians Maintain? 

Since 1967, SERVPRO Industries, Inc. has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees. Our technicians receive and maintain ongoing training on both local and regional levels in the following areas:

Employee Certification Training

Employee Certification Training is a self-paced program designed for franchise employees. Certification is awarded after the successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning

New Franchise Training

A 15 day in-house, hands-on training program at our corporate training facility. Designed primarily for new franchise owners but also a valuable course for franchise employees. The program covers all aspects of:

  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning
  • Mold Mitigation


Our e-learning program is web-based and designed to be an ongoing self-paced training program. Video presentations and support materials are followed by a knowledge test at the end of each module.

IICRC Training Program

SERVPRO is an approved IICRC Training School that offers year-round classes in the following categories:

  • Fire Restoration
  • Water Restoration
  • Carpet Cleaning
  • Upholstery Cleaning
  • Applied Structural Drying
  • (in our purpose-built ASD facility)

Continuing Education

SERVPRO offers credit and non-credit courses for insurance agents, insurance adjusters, real estate professionals, and franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar
  • (non-credit courses)

How Can The Ongoing Training Of SERVPRO Of South And Northwest Grand Rapids Technicians Benefit Me?

When you work with a SERVPRO of South and Northwest Grand Rapids technician, you can be sure that:

  • your restoration will be completed in a timely and professional manner
  • all recovery will be made using the correct techniques for every material and situation
  • your safety will be the foremost concern
  • your technician will be equipped to work with any insurance representatives
  • dangerous chemicals and substances will be managed and disposed of properly and safely
  • unsafe structural elements will be assessed and repaired or removed accordingly

When it comes to safety and restoration, the team here at SERVPRO of South and Northwest Grand Rapids is ready to go, day or night. If the worst happens, you can count on us to be there right away to help you get back to normal as soon as possible. We have the right training, equipment, and skills to help you manage disasters of any size, including water damage, biohazards, and more. 

We can get your home or business Certified: SERVPRO Cleaned, too.

This franchise is Independently Owned and Operated.

Someone Vandalized my Commercial Property, Now What?

6/29/2021 (Permalink)

You’ve worked hard to build your commercial business, investing time, effort, and money into your enterprise over time to achieve your goals. Setbacks happen, economic conditions fluctuate, and challenges arise every day, and as a wise business owner, you meet them all head-on, managing every adverse circumstance, large or small. Building a business is hard, so choosing to partner with a professional restoration business can be a wise business decision when situations arise. 

How To Manage Vandalism To Your Commercial Property

A restoration company like SERVPRO can be there right away if you experience the damage that comes from vandalism. Our team will help you get back to work as soon as possible if your operations are disturbed. 

Vandalism can be damaged property from a break-in, such as broken windows, doors, or other entry points. It can also be more severe and malicious, involving dangerous substances, unsafe conditions, or a biohazard. No matter what you are facing, trained SERVPRO professionals can help you manage it safely. 

SERVPRO Is Here To Get You Back To Normal

Depending on the type of damage you have experienced, a vandalism event can stop you from working. We are here to do whatever is needed to ensure you can return to normal as soon as possible with minimum loss. If your location is unsightly due to the work of a vandal, we can complete that kind of restoration project right away. At the same time, if there are unsafe conditions in your business, we will assess the situation first to ensure that your location is safe for anyone who needs to be there. We will complete all repairs and restoration so that your commercial property is as good as new!

In addition to vandalism, SERVPRO of South /Northwest Grand Rapids specializes in cleanup projects of all types and sizes. From flooding and spills that cause water damage to soot and smoke removal and all the other issues that occur after a fire, we are the folks to call for help. We have the equipment and experience necessary for mold prevention and remediation, too, and we can get your home or business Certified: SERVPRO Cleaned, as well. This franchise is independently owned and operated. 

Creating An Emergency-Ready Plan For Your Business

5/12/2021 (Permalink)

The structures and equipment of your business can be negatively affected by an emergency and these are most often completely unexpected. Staff can be injured or find themselves in dangerous situations so you will want to be able to prevent this kind of situation whenever possible. You should have an emergency preparedness plan in place, and if you do it needs to be kept up-to-date. If you do not have such a plan in place, now is the perfect time to create an emergency-ready plan for your business.

You want to be prepared for any emergency event, such as: 

  • Pandemic
  • Fire/Wildfire
  • Earthquake
  • Hurricane
  • Tornado
  • Flood
  • Hazardous material spill
  • Blizzard


Establish a regular maintenance plan to ensure that all areas around your buildings are kept free from flammable materials and that landscaping is trimmed well on a regular basis to prevent fires from spreading if they occur; this is a vital first step to any emergency ready plan. Doors or windows need to be properly sealed, parking and entrance/exit areas should always be clear and safe, and the roofing of your structures should be kept in good repair, as a start. 


State law requires that you post an evacuation plan in a visible place for your staff and customers, and this needs to be current at all times. Make sure that your employees know where it can be found and that it is clear to them, and practice evacuation procedures so that they can be followed easily should the worst happen. 


Update your phone and email contact information regularly so that all employees can be effectively alerted to important information whether they are at work or at home, should an emergency occur. Contacts for utilities, fire departments, law enforcement, and other government agencies should be listed in a specific location and each employee should have easy access to this information at all times. 


There are some great resources available for you to use when you are creating your emergency ready plan, and some examples are:

Our team here at SERVPRO of South and Northwest Grand Rapids is ready to help when your home or business is affected by water damage, fire damage, mold infestations, biological contamination, vandalism, and more. Our professional damage restoration company is an important resource during tough times; we are able to complete all necessary repairs in a timely and efficient manner to keep you, your workforce, or your loved ones out of harm’s way. Ask us how we can get your home or business Certified: SERVPRO Cleaned! This franchise is independently owned and operated.

Commercial Cleaning Services For Your Business

3/9/2021 (Permalink)

Our highly-trained technicians here at SERVPRO of South and Northwest Grand Rapids team are always dedicated to responding quickly to disasters of any size, and that includes those that involve cleanup after fire damage or water damage in your business. Our team consists of professionals who are from the Grand Rapids area and we know our community inside and out. We can be onsite to help you with your commercial cleaning needs right away so that we can get you back to work as soon as possible.

In the case of a health-related issue, our Certified: SERVPRO Cleaned defensive cleaning program will give your business a way forward to provide your employees and customers with ongoing safety as you operate during such an event and afterward. As America’s #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C’s – Consult, Clean, and Certify:


We start by consulting the client about the unique needs of each space.


An expert deep clean is then initiated using our proprietary EPA-approved, hospital-grade cleaning solutions. We always adhere to CDC standards.


You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

We are trusted leaders in the disaster restoration industry, and mold remediation is one of our specialties. We provide 24-hour emergency service, and our team’s intensive, ongoing training ensures that we have the expertise to handle all your restoration and cleaning projects. We also handle specialty cleaning projects, such as:

Every hour you have to spend cleaning up is an hour of lost revenue and productivity, so SERVPRO of South and Northwest Grand Rapids provides professional cleaning or emergency restoration services to get your business running smoothly again as soon as possible. We have the training, equipment, and resources to handle commercial cleaning projects of any size. 

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on SERVPRO of South and Northwest Grand Rapids to get the job done right the first time. They’ll respond promptly and make your workspace look its very best. This franchise is independently owned and operated.

SERVPRO Professional Disinfecting Services

11/23/2020 (Permalink)

SERVPRO disinfecting technician Our COVID disinfecting services are aimed at getting your Grand Rapids business up and running as close to the next business day as possible.

During the 2020 coronavirus pandemic, we have increased our focus and commitment to our commercial cleaning services so that we can provide you with the highest quality disinfection processes possible for your manufacturing and food processing facilities.

As our communities get back to business, we all have gained a new sense of what it means to be clean. Many consumers and employees are uneasy about going back to brick-and-mortar locations, especially when a confirmed case of COVID-19 has been discovered. Our facility disinfection practices utilize EPA-registered disinfectants to support consumer and employee confidence.

Getting you back in business, quickly!

SERVPRO is able to sanitize spaces of up to 200,000 square feet in just one day, allowing your business to experience minimal downtime and loss of production. Our facility disinfecting services can be done either as an emergency measure, such as if a staff member has been diagnosed with COVID-19, or you can contract our professional disinfecting services on a monthly basis, as well, to ensure that your sanitation standards are exceptional. 

The Process

Our defensive pathogen cleaning program, Certified: SERVPRO Cleaned, goes above and beyond standard janitorial cleaning practices; it is proactive viral pathogen cleaning. Certified: SERVPRO Clean is grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we tailor a bespoke cleaning program based on the unique needs of each facility.

  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions while always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

With over 50 years of experience in biochemical spill remediation and decontamination, you can trust the professionals at SERVPRO of South and Northwest Grand Rapids to bring a higher standard of clean to the places we gather. For more information on our Certified: SERVPRO Cleaned proactive viral pathogen cleaning, give us a call at (616) 662-9700 or visit our website today.

Do You Have An Emergency Exit Plan For Your Business?

11/4/2020 (Permalink)

The threat of an emergency, such as a fire or a flood, can be compounded by panic and chaos if you aren’t prepared, and injuries and even more damage can be the unfortunate result. You can prevent this kind of thing by putting in place a detailed emergency evacuation plan. A high-quality evacuation plan will help prepare you and your workforce in the event of any kind of emergency that could happen on your business premises. 

Do you have an emergency evacuation plan for your business? The law requires you to have a plan in place, so if the answer is no, or if you need to revisit the one you have, we have some things to share today for you to think about while you are creating a fire evacuation plan.

Location. It has been reported that an average of 3,000 fires occur in office properties per year, and most of those fires were caused by faulty cooking equipment, intentional acts, or electrical malfunctions. Your business may be located near a river or other body of water or perhaps on a flood plain, so you will want to factor possible flooding into your exit plan. It may be that you live in an area prone to tornadoes and violent weather, so take this into consideration when you are designing your plan. These are some of the areas to pay special attention to in your business; make sure you understand all the specific threats in your area and on your particular premises. 

Leadership. Your employees will need people to look to for guidance and reassurance during an evacuation. Choose those you believe you can rely on to be responsible and create a chain of command. These leaders will be the ones who lead everyone to safety, handling communications, and ensuring that even the most vulnerable on your team are safe. Designate volunteers who are willing to learn about and operate fire extinguishers correctly, should the need arise. 

Communication. Designate someone to handle the job of calling the fire department and getting information to employees, customers, news media, and any other entities such as the community, organizational management, suppliers, transportation partners, and government officials. Whoever you choose will need a robust, multi-channel communication system, as the chaos of a disaster can mean people will not necessarily be thinking clearly and may miss important information. Being able to communicate through email, phone, text, and mobile app will ensure your communication gets to everyone in a timely manner. 

Route. A good emergency evacuation plan for your business will use primary and secondary escape routes, and clear signage should mark all the exit routes. Make multiple maps and post them so all your employees know the evacuation routes to the safe spot(s) you have designated.

Tools. With respect to a fire, it is recommended that you refill reusable fire extinguishers every 10 years and replace disposable ones every 12 years. Also, make sure your employees know where the fire extinguishers are located in the workplace. While you’re at it, make sure all tools, such as fire alarms, emergency lighting, escape ladders, and crowd control tools, are up-to-date and operational at all times wherever applicable. Create and maintain a first aid kit that is well and adequately stocked for the size and makeup of your workforce, and ensure that it is inspected regularly for expired or used medicines.

Drills. Regular fire drills will minimize confusion through repetition, giving your employees a clear idea of how a real evacuation should work. A safe outcome is more likely when everyone knows what is happening. 

Here at SERVPRO of South and Northwest Grand Rapids, we care about you and your business, and we care about the safety of your workforce, too. If you need help with cleanup after any emergency, such as a fire or flood. If you have experienced fire damage or water damage, we are here to help. We can get your home and business Certified: SERVPRO Cleaned, too! Ask us how.

SERVPRO of South and Northwest Grand Rapids Offers Commercial Cleaning Services

7/14/2020 (Permalink)

Taking your business to the next level will require you to create a fantastic first impression, and keeping your building clean is the absolute best thing that you can do. Consider the points below to learn why working with SERVPRO of South and Northwest Grand Rapids for your commercial cleaning decision is going to be a smart one; there are a number of benefits you will enjoy when you decide to hire us to make your space Certified: SERVPRO Cleaned.

Quality Work. You will get the highest quality of cleaning possible because we use commercial-grade cleaning products which will make your floors shine, your carpets fresh, and your surfaces gleam. We maintain high-quality training standards for all our team members, so each and every person who works with us is equipped to complete your commercial cleaning to the highest level of quality possible. Our machinery is top-level, as well, so that we can provide you with all the cleaning solutions and services that you might need, no matter what kind of business you operate. 

Time Saved. By working with SERVPRO of South and Northwest Grand Rapids to clean your commercial enterprise, you will give yourself the opportunity to have peace of mind every time that you enter your office, and you will save time, too. Cleaning any business is a big job, and as a business owner, your time is always precious. Letting us help you here will enable you to keep doing what you do best. 

Great Customer Service. In terms of customer service, what our company provides is unparalleled in the industry. Here at SERVPRO of South and Northwest Grand Rapids, we only staff the best professionals around, and we are ready to provide cleaning services for you on a one-time or on a regular basis, depending on whatever your needs may be. 

Regular Services. We can schedule commercial cleaning services for you that are formulated precisely to provide you the cleaning services that you need, and our services can be customized to handle any unforeseen situations such as damage or accidents. Our team members will customize the services that you need on an individual basis.

We are available 24/7 to handle all of your commercial needs, whether it is large-scale cleanup, a small restoration project, or help to handle water damage, fire damage, or mold remediation. Contact us here at SERVPRO of South and Northwest Grand Rapids and let’s get started on making your space Certified: SERVPRO Cleaned!

Commercial Business Ready

6/29/2020 (Permalink)

Green SERVPRO service van inside a factory This facility, and its loss, was large enough that we drove our vehicles inside the building to address the situation.

Businesses in the Grand Rapids, MI area have unique needs. Some industries have significant restrictions on what products can be used for cleanup, while others are simply very large and may require significant manpower to help them with a loss that is too large for their in house team to handle. Where can they turn? SERVPRO!

SERVPRO has a national network of locations that is unparalleled. Whether a natural disaster strikes a community or a large commercial facility/complex experiences a major loss of magnificent proportion, SERVPRO has it covered. Teams across the United States go through the same corporate training, use the same type of equipment and are familiar with the same processes that are scientifically engineered to provide significant results in a short amount of time. When a loss occurs that is too large for a single location, a command center is established and crews from every part of the country unit as one, cohesive team to form the largest restoration force available. 

With SERVPRO's scalability, combined with the vast array of proprietary cleaning solutions designed to address every industry from food handling facilities to tool and die, the choice is clear; businesses that need restoration, need SERVPRO of South and Northwest Grand Rapids.

Your Commercial Water Loss Solution

5/29/2020 (Permalink)

Local factory floor, flooded with water This water loss needed to be addressed quickly to allow production to resume.

Commercial flooding and water damage events at properties in the Grand Rapids, MI area are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. Additionally, fast service is crucial as a matter of employee and client safety. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be onsite quickly with the help you need.

About your local SERVPRO 

SERVPRO of South and Northwest Grand Rapids specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Steps To Take After A Flood In Your Apartment Complex

4/21/2020 (Permalink)

If your apartment complex experiences a flood, the damage from that flooding can have serious consequences. It can make affected units impossible to live in and possibly ruin the personal property of your residents permanently. Even the smallest of floods can have long-lasting consequences. 

Here are some important steps for you to take if your apartment complex floods:

  • Safety should always be the very first consideration in any emergency situation. Even the most minor flooding event can create unsafe conditions, such as washing out walkways or causing potholes in the parking lot, so you will want to inspect your grounds thoroughly to identify any unsafe situations that have become an issue, and then take the necessary steps to restrict people from going near them. Log these observations by taking pictures and videos, as well. 
  • Visit each and every affected unit to ascertain what damage has been experienced, and pay special attention to the presence of mold. Wet surfaces and damp environments are the perfect conditions for mold, and a colony can further damage the apartment and create substantial health hazards.
  • You will be responsible for the repair of the damage, but be aware of your tenants’ rights, as well. Always do the right thing, keeping in mind that this is actually great advertising. Some of your residents may be under the impression that the owner is liable for the replacement of personal property in every case, so make sure you know the laws. The principles that support basic tenants’ rights are the same throughout the U.S., while each state will vary in detail. You or your residents can consult the local housing authority or a tenants’ rights organization for clarification if needed. 
  • If a resident has to leave their unit due to severe water damage, they may not be required to pay rent for that particular month, nor until their apartment is completely repaired, depending on state law. If the apartment is totally destroyed, they may be able to lawfully request to cancel their lease. 
  • After you have ensured that the safety of all involved is secured and ascertained which repairs need to be made, call in a professional repair company with the expertise and equipment needed to get you back to normal as soon as possible. You are required by law to get these repairs completed in a timely manner, ensuring that the units are fit to live in, so make sure you use a company that has a great reputation for thorough and timely completion of all projects.

Here at SERVPRO of South and North West Grand Rapids, we have the experience and skill you need to get your apartment complex back to pre-flood condition as soon as possible. Call us for help if you experience flooding in your home, business, or apartment complex.

Creating An Exit Strategy For Your Commercial Building

2/11/2020 (Permalink)

You know that anything can happen during the course of even the most normal business day so it’s a smart move to be ready for whatever you might face. Your commercial property is an important investment, not only to you, but also to the people who work there, and as a smart business person, you want to protect that investment and the well-being of all involved. 

Having an exit strategy in place is a basic requirement for guarding lives and keeping people safe. As you are creating your exit strategy, think about the types of disasters that are most common to your area, as well as those that are not common or weather-related, such as human threat or fire.

Six important points to consider first are:

  • How will tenants and workforce members receive emergency alerts or warnings? An alarm system within the building might work best if your commercial building is composed of large shops or warehouses. If your property is an office, then perhaps a phone tree to contact each department or office individually would work best.
  • What kind of shelters are available onsite for people? For areas that experience tornadoes, for example, an area on the lowest floor or below ground that is constructed to withstand the highest wind forces will be necessary. 
  • What are the evacuation routes in your commercial building? Ensure that a map is posted in all public areas. It needs to be clear and labeled properly so that anyone can reference it and easily know where to go.
  • What is the communication plan? During the event and afterward, you will need to be able to communicate with your tenants so that they are updated concerning the state of your building. Your business will be discontinued so that the emergency can be handled, and they will want to know when it is safe and when they can exit shelters or re-enter the building and get back to work. Create a strategy where you can communicate with everyone in a timely and efficient way to prevent misinformation and confusion. Text messages could be the best course here, for example. 
  • Take special situations into consideration. It is a requirement that any exit strategy is tailored to individuals with any special needs, and you will want to think about older people and those that are impaired visually or in their hearing. Designating areas to gather ahead of time for having volunteers in place that can manage and oversee these situations will be helpful. If your commercial business houses sensitive equipment or machinery that is designed to save lives, this will need to be taken into consideration when dealing with emergency evacuation, as well. 
  • Create a complete guide for all tenants and members of the workforce who use your commercial building, outlining the information discussed above and including all templates, maps, and contact information, and place it online for easy access to all. 

SERVPRO of South and North West Grand Rapids is here to help in the event of any emergency or accident. We specialize in water and fire damage clean-ups no matter the size.

What To Do When A Pipe Bursts In Your Commercial Building

12/3/2019 (Permalink)

When it comes to a burst water pipe, the damage to your commercial building can be serious, and your equipment, possessions, and the health of your workforce can be damaged if the mess is not cleaned up properly.

Here are some important steps to take when a pipe bursts in your commercial building:

First thing, turn off the water flow when you suspect a pipe has broken. You’ll find the stop tap on the water main. It is typically located under the main sink or where the main service pipe connects to your building. Key people on your staff should know the location of the water shut-off stopcock for emergencies.

Once the main water switch is off, you’ll need to drain the pipes. Run cold water through all the faucets, and be sure to flush each toilet at least once. The hot water system needs to be turned off, which runs hot water through the faucets to drain that supply. When there is no more running tap water, the leak will stop.

After draining all the excess water, locate the burst pipe and inspect the damage. Consider where the pipe is located before you purchase parts or fittings. Regardless of the damage or size of the break, a major water pipe will take more time and effort to replace because it holds more water and leads to additional connections.

You might be able to patch a smaller leak yourself and prevent further damage while saving money. If you use commercial tape or chemical bonding agent you will need to keep an eye on that repair job, because it might burst later and create even more issues.

Fixing a rupture or crack in non-main pipes is usually fairly simple, but when it comes to bigger issues, you will want to call in professionals.

If the water from the burst pipe is on the walls or ceilings as well as the floor, contact a professional water restoration company. Simply using fans and open windows to dry a soaked area is not going to be sufficient to prevent mold and mildew from developing and possibly causing serious illness for your staff. You will also want to shut off the electrical power to that area of the house as a precaution against shocks. 

The team here at SERVPRO of Grand Rapids is here to help in the event of a water damage event. Call us if you experience issues from a burst pipe, and don’t forget we are fire damage experts, too!

How To Prevent Mold Damage In Your Commercial Building

9/24/2019 (Permalink)

You’ve worked hard to get where you are, and as a savvy business owner, you want to do everything possible to protect your enterprise. Routine preventive maintenance is one of the main methods to keep everything in great shape and operating smoothly. This gives your roofing, exterior doors and windows, parking areas, warehousing and storage, and office space the attention they need. You’ve thought of everything….or have you?

Today we would like to share some tips on preventing mold in your commercial building:

  • Be aware. Mold can grow quickly in unexpected places. Create an inspection plan for your business that is designed to be done on a routine basis. Search for signs of mold in damp, high moisture areas, and look for spotty or fuzzy stains on walls, floors, and carpeting. Take note of musty smells, too. Request your cleaning crew to notify you of any specific areas they think may be at risk.
  • Timely repair. Make sure any issues in your building are taken care of right away, especially leaks and water damage. Damaged roofing, unsealed windows and door frames, and cracked foundations are all risks for the establishment of a mold colony.
  • Damp air. Your geographic location may mean that you are always dealing with high humidity, and since damp air encourages mold to grow, you may want to install dehumidifiers in your commercial building.
  • Clean air. You can reduce the transfer of mold spores throughout your commercial property by cleaning and maintaining your HVAC system and air ducts properly and regularly.

We’re there. Every commercial property is different, so you may need to consult a mold remediation specialist for help in creating a customized plan that will fit the needs of your structure and your business. Working with a company that has experience handling mold and mildew issues will ensure that this expensive and harmful situation won’t cause problems for you, now or in the future. The SERVPRO of Northwest/South Grand Rapids team is always here to help, and we respond faster to any disaster, large or small!

Proper Preparation Prevents Poor Performance

5/2/2018 (Permalink)

Set your plan in action!

How quickly your company can get back to business after a tornado, fire or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owner and managers can take to begin preparing. A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival. The following information is provided by

Develop a Business Continuity Plan

  • Your organization’s risk needs will vary depending on the specific industry, size, scope and location.
  • Begin by reviewing your business process flow char, if one exist, to identify operations critical to survival and recovery.
  • Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating.
  • You should also establish procedures for succession of management.

Review Insurance Coverage

  • Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time.
  • Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruptions.
  • Understand what your policy does and does not cover.

Prepare your Emergency Plan

  • Your employees and co-workers are your business’ most valuable asset.
  • Communication is essential before, during and after a disaster.
  • Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan

  • Some disaster will require employees to leave the workplace quickly.
  • The ability to evacuate works, customers and visitors effectively can save lives.
  • If your business operates out of o more than one location, establish evacuation procedures for each individual building.
  • If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure your facility and Equipment

  • Install fire extinguishers, smoke alarms and detectors in appropriate places.
  • Secure all entry and exit points and plan for mail safety.
  • Plan what you will do if your building, plant or store is not usable.
  • Secure valuable equipment.

Improve Cyber Security

  • Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared.
  • Use anti-virus software and keep it up-to-date.
  • Don’t open e-mails from unknown sources.
  • Use hard-to-guess passwords.
  • Protect your computer from intruders by using firewalls.
  • Back up your computer data and download security protection updates known as patches regularly.

SERVPRO® of Southwest Grand Rapids can help you prepare your Emergency READY Plan today! Call us at 616-662-9700.

No restoration need is too big for SERVPRO® of Southwest Grand Rapids

5/2/2018 (Permalink)

No loss is too big for our fleet handle.

At SERVPRO® of Southwest Grand Rapids, no business is too big and no question is too small.  So when fire or water damage strikes your home or business, call on the cleanup team the insurance industry has trusted for more than 40 years.  That’s where you’ll find a team of specialist that’s faster to any-sized disaster.  So when the things that matter most are on the line, make sure we are too by calling 616-662-9700 or visiting  We’re here to help make Fire and Water damage “Like it never even happened.”

We are independently owned and operated with a team of 15 trained professionals. SERVPRO® of Southwest Grand Rapids is part of the nationwide Storm Response Team and has the support of over 1,700 franchises ready to serve your emergency needs.

No time like the present to Plan for disaster Southwest Grand Rapids

4/30/2018 (Permalink)

Being prepared can save thousands of dollars in Restoration and Mitigation cost.

No one ever plans on a disaster, but now, you can prepare for it. The SERVPRO® Emergency READY Profile (ERP) will help ensure you are “Ready for whatever happens.”

In the event of an emergency, the ERP can help minimize business interruptions by having and immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes SERVPRO® of Southwest Grand Rapids as your disaster mitigation and restoration provider, giving you access to over 45 years of experience and a System more than 1,700 franchises strong. The ERP is a no-cost assessment; all it requires is little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO® READY App, this information is stored electronically and can be accessed using your mobile device making help just a few clicks away. 

Preparation is the key to making it through any size disaster, whether it is a mall water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes. Call SERVPRO® of Southwest Grand Rapids at 616-662-9700 to establish your Emergency READY Profile, and be “Ready for whatever happens.”

Advantages of the SERVPRO Emergency READY Profile

  • A no-cost assessment of your facility.
  • A concise profile document containing only the ciriti9cal information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO® of Southwest Grand Rapids as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Contact us today at 616-662-9700 to schedule your no-cost assessment!


4/29/2018 (Permalink)

SERVPRO® of Southwest Grand Rapids help turn unsafe environments into clean, safe homes and offices.

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO® of Southwest Grand Rapids Professionals also offer fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO® of Southwest Grand Rapids Professionals are trained to safely and effectively remove bio hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Equipped with the necessary safety equipment and cleaning products, SERVPRO® Professionals help turn unsafe environments into clean, safe homes and offices.

SERVPRO® of Southwest Grand Rapids can help with the following issues:

  • Blood borne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson n Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

State and local regulations vary. Contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 today for 24-hour emergency service.


4/25/2018 (Permalink)

Flooding can happen anywhere. Are you prepared?

According the National Weather Service (NOAA), “Approximately 75% of all Presidential disaster declarations are associated with flooding.” NOAA lists the most common flood hazards in the United Sates as:

  • Flash Flooding
  • River Flooding
  • Strom Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burns Scars/Debris Flows (Caused by wildfires)
  • Ice/Debris jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. ON average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic storm water damage happens to your commercial property, SERVPRO® of Southwest Grand Rapids can Help. We help you prepare ahead of time with and Emergency Ready Profile (ERP), or respond to any size disaster to begin clean up and restoration to get you back in business as soon as possible.

SERVPRO® of Southwest Grand Rapids is ready to help make it “Like it never even happened.” Contact us at 616-662-9700.

Restoring Your Southwest Grand Rapids area Commercial Property After A Water Damage Event

3/30/2018 (Permalink)

We are #heretohelp!

Flooding and water damage events at Grand Rapid’s commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Southwest Grand Rapids

SERVPRO of Southwest Grand Rapids specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


3/5/2018 (Permalink)

Our Emergency Ready Profile puts all your emergency information at the tip of your fingers 24/7.

Are You Prepared? As a member of the Ready Campaign’s National Preparedness Coalition, SERVPRO® is proud to present the following information.

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

The following are common sense measures business owners and managers can take to start getting ready. A commitment to begin planning today will help support your employees, customers, the community, the local economy, and even the country. It also protects your business investment and gives your company a better chance for survival. Review the following questions to learn if your company is prepared.

Be Informed

Do you know what kind of emergencies might affect your company? Do you know what you will do in an emergency situation?

Develop a Business Continuity Plan Do you know which staff, procedures, and equipment are absolutely necessary to keep operating? Do you have backup plans for those operations? Do you know what you will do if your building or plant is not accessible? Do you know what you will do if your suppliers are impacted by a disaster? Are you ready for utility disruptions?

Prepare Your Emergency Plan

Do you have an evacuation and shelter in-place plan? Do you have a plan to communicate with employees before, during, and after an incident? Do you have copies of building and site maps with utilities and emergency routes marked? Are your employees trained for medical emergencies?

Practice the Emergency Plan

Have you practiced your plan recently? Do you practice and coordinate with other businesses in your building or industrial complex? Have you reviewed your plans in the last 12 months?

Review Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

Secure Your Facility and Equipment

Have you secured all the ways people, products, and supplies get into your building? Have you conducted a room-by-room walk-through to determine what can be strapped down?

Improve Cybersecurity

Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you regularly update your antivirus software? 

Promote Family and Individual Preparedness

Do you encourage employees to have a personal emergency supply kit and a family communication plan?

If you answered “No” to any of these questions, visit and learn how to better prepare your business. Or call SERVPRO® of Southwest Grand Rapids at 616-662-9700 and ask to speak to us about the Emergency Ready Plan.