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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Fire Prevention Tips for your Office

6/17/2019 (Permalink)

Having proper equipment to prevent fires is important.

Studies have shown that most business fires occur while the premises are not populated, between the hours of 7 pm and 7 am, causing a large amount of damage. Commercial fires, caused by cooking equipment, are also potentially devastating, but surprisingly, the most damaging ones start in an office environment! Here are some fire prevention tips to help lower the odds your office is affected by fire.

Have A Plan. Designating someone as your “safety officer” is one step you can take that will really help. He or she can take the lead in establishing appropriate escape routes and meeting places, and setting up appropriate emergency procedures, as well. Your employees should be aware that the safety officer is in charge during any emergency and will be the one responsible for contacting emergency personnel, keeping track of employees, and assisting with providing information on equipment and chemicals kept in your office. An up-to-date emergency contact list should always be available at your place of business, and you should designate someone to be in charge of contacting family members or next-of-kin, in case of injury or a missing person.

Have Proper Equipment. There are specific items you will need to have on hand in advance of a fire, such as fire extinguishers and smoke alarms, and these are required through local building codes, so they should be present. Alarms and extinguishers need to be inspected monthly and replaced when necessary. You will also want to have a fully-stocked first aid kit and bottled water on hand, as well as flashlights, just in case.

Hold Regular Drills. Your safety officer should schedule regular drills and training to make sure everyone is well-versed in what to do in case of an emergency, such as an office fire. During these drills, new emergency response information can be shared to keep everyone up to date.

Follow these Preventive Tips to prevent a fire in the first place:

  • Follow manufacturers’ recommendations for maximum volt/wattage load for surge protectors, power strips and adapters, and ask your electrician to periodically inspect these items and outlets for potential overload.
  • Replace frayed power cords and never run them under rugs or carpeting. Use cord protectors, instead.
  • Unplug appliances (coffeemakers, microwaves) and other equipment not in use at the end of the day and over the weekend.
  • Replace appliances that feel warm or hot to touch.
  • Ask the fire marshal to inspect chemical and equipment storage areas periodically to ensure proper ventilation and stowage.
  • Store hazardous materials according to manufacturers’ instructions and OSHA regulations. Clearly mark these items to help emergency personnel identify and stabilize them.
  • Don’t prop fire doors open or block exits with furniture or boxes.
  • Don’t allow paper and other trash to accumulate outside of garbage or recycling receptacles, and never store this material near hot equipment, electrical outlets or the smoking areas.
  • Don’t permit employees to burn candles, scented oils, etc. in their personal work areas.

Our SERVPRO of South and North West Grand Rapids team is here to help you in the event of damage from fire or water. We’re available 24 hours a day, 7 days a week, and we are mold prevention and remediation specialists, too!

The 3 Most Common Places to Check for Mold Growth

6/3/2019 (Permalink)

Make it a habit to regularly check under your sink for mold growth.

Mold. The mere mention of the word brings to mind all the unpleasant aspects of this organism - the unsightly black, red, or gray spots that appear, its odors, and the allergic reactions that many people experience when mold moves in. We all know that it can be very beneficial, though, by helping to create various cheeses and alleviate sickness, for example. But when we find it in our home or business, we forget about its benefits.

Keeping an eye out for mold growth in your house or place of business is a great way to prevent a colony from becoming established, protecting your possessions and the people you care about from being negatively impacted by its arrival.  

Here are three of the most common places you will find mold:

Under The Sink. Sinks often spring small leaks, and we may not even realize it for quite some time. A tiny leak in the darkness of a cabinet or at the base of a sink pedestal that goes unnoticed is prime real estate for a mold colony. When you are doing your regular inspections, this type of space is the first place you should check for mold growth.

Behind Appliances. The refrigerator, dishwasher, and washer are heavily used household items that involve large amounts of water, of course. They can also spring small leaks easily, and unless you look behind them or under them, you might never notice. These areas are also perfect places for mold spores to settle down.

Basements/Low-Lying Areas. Low-lying areas and basements can often experience damp conditions, especially during warm, wet weather. Windows that are not properly caulked, or roofing and rain gutters that haven’t been properly maintained, can allow water to reach these areas and create the dampness that mold just loves to inhabit.


When it comes to mold, remember that the SERVPRO of South and North West Grand Rapids team is here to help. We are mold prevention and remediation specialists! We are also experienced in the areas of fire and water damage, too, and we’re available 24 hours a day, 7 days a week.

Preventing Flooding in Your Grand Rapids Office

5/21/2019 (Permalink)

If you're dealing with flooding, give us a call! We can help you out.

We all know what water damage to a business looks like after a flood or during heavy rainfall. Oftentimes, events such as these are unexpected, so it’s just good business to be prepared for this type of event.

Here are some tips to help you prevent flooding in your Grand Rapids office:

  • INSPECTIONS. Take a good look around your place of business to ensure that you are prepared for wet weather. Check exterior doors to see if they fit as tightly as they should and that both doors and windows are properly weather-stripped. A small leak can easily turn into a small flood in your office space. Your office parking lot or driveway needs to have a well-planned drainage system so entering and exiting your building can be safe even during wet weather. Flooding in your parking areas can bring your business to a halt. If you know you’ll see a lot of run-off from the parking area, consider using sandbags. Low-lying buildings next to a parking lot full of water can end up flooding, and you will want to plan ahead to prevent that from happening.
  • COMMUNICATE WITH PUBLIC SERVICES. Drainage areas that are maintained by the city or county should be monitored, especially during heavy rains. If these spots begin to overflow, contact your city representatives immediately. Keep them updated about the rivers and streams in your area, as well. If there is a problem developing, you can take steps to sandbag vulnerable areas around your office building.
  • INTERIORS. Some flooding isn’t caused by weather, it’s caused by an equipment failure. Make sure your plumbing and appliances are regularly inspected and maintained so that you don’t walk into a mess on a Monday morning. It’s all about preparedness.

The team here at SERVPRO of South and North West Grand Rapids is ready to help in any way we can. We have the expertise to handle water and fire damage, and we specialize in mold remediation. If you have sustained water damage to your property, give us a call today at (616) 662-9700, or visit us on our website.

Five Steps to Storm-Proofing Your Garage

5/7/2019 (Permalink)

Make sure to equip your garage to prevent storm damage!

Make storm-proofing your attached garage a priority when planning to protect your home from storms. Being one of the largest spaces in any home, your garage is also the most vulnerable place when it comes to high winds. Here are some tips to storm-proof your garage, which will also protect the rest of your home:

  1. High Impact Ratings. Storms with extreme wind will cause the most damage; when a garage is breached, the rest of your home is at risk. Water can come in, and even just an inch of water can cause expensive and unwanted damage. If you live in an area prone to tornadoes, it is recommended that you invest in a door that can withstand winds of 130 mph or higher. Doors with high impact-ratings will protect your home and belongings from flying debris.
  2. Bracing system. You can reinforce your garage door with a proper bracing system. Most garage doors are secured only by the tracks or hinges, which will be of no benefit during a powerful storm. A bracing system works by anchoring the door to the walls and floors and into each hinge.  
  3. Maintenance. If there are any holes, cracks, or breaches in your garage door, that will allow storm winds through. Perform a monthly inspection looking for these types of issues as well as problems with the weather stripping or any parts of the garage door mechanisms and functionality to ensure that any repairs are performed as soon as possible.
  4. Secure all windows. If you have windows in your attached garage, these are considered weak points during extreme weather. Ensure they are in good repair and the weather stripping is strong at all times. Having wrought-iron window protection installed can also be a protective addition to keep your glass safe from flying debris.
  5. Install drainage and flood vents. Make sure that your entire home is properly outfitted for the drainage of large amounts of water. You can have a trench drain installed around your home and on the sides of your driveway to divert water, and flood vents inside the garage can quickly drain any water coming inside before levels rise and cause damage.

Here at SERVPRO of South and North West Grand Rapids, we are always ready to help you if you experience water or fire damages; whether at home or in a commercial setting. Contact us today by phone at (616) 662-9700, or visit us on our website.

Tips to Prevent Mold Damage in Your Home

4/24/2019 (Permalink)

Mold can wreak havoc on your home. Take preventive measures today!

The very mention of the word “mold” is enough to make anyone uncomfortable. We all know that mold can be beneficial, such as when used in penicillin or the making of cheeses, and we are aware of its role in the decomposition of organic matter, but when it comes to finding it in our homes, that is a different matter!

Mold spores spread easily and can never be completely eradicated. It can grow almost anywhere, too: carpet, clothing, food, and other places we never see. It is very difficult and costly to manage once it is detected. It can also produce irritants, allergens, and even toxins that can compromise your health--that’s what makes it such a serious matter when it takes hold in our living spaces.

Here are some tips to help you prevent mold damage in your home:

Identify issues. You can't mold-proof your home, but you can make it mold-resistant. Do an audit of your home and determine the main weak spots. Does your basement flood? Do you notice frequent condensation on an upstairs window, or perhaps a water stain on the ceiling from a persistent leak? Preventing mold from growing or spreading might be as simple as removing carpet in a damp basement, installing mold-resistant products, or repairing damaged gutters. Whatever the case may be, address the problem now.

Dry wet areas immediately. Mold can't grow without moisture, so take care of wet areas right away. Any wet areas should be dried within 24 to 48 hours. Even everyday wet areas need attention: don't leave wet items lying around the house, and make sure to dry the floor and walls after a shower. Don't leave wet clothes in the washing machine, where mold can spread quickly. Hang them to dry outside or in areas with good air circulation.

Proper ventilation. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. Use A/C units and dehumidifiers, but make sure they don’t produce moisture themselves by checking them periodically and cleaning them as directed by the manufacturer.

Use mold-resistant products. Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock, and use mold inhibitors for paints when building or renovating.

Direct water away from your home. If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement. You may be experiencing leakage just because your gutters are full or damaged. Have your roof gutters cleaned and inspected regularly to make sure they are sending water away from your structure. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak has started.

There is no one-size-fits-all solution when it comes to mold prevention. Knowing what works for your climate and your home is an important first step, and always keep in mind that the SERVPRO team at SERVPRO of South and North West Grand Rapids is here to help with any mold issues. We also handle damages from fire or water, such as flooding. Contact us today by phone at (616) 662-9700, or visit us on our website.

How to Prepare Your Grand Rapids Home for Spring

4/9/2019 (Permalink)

Spring brings showers...which can bring water damage. Call us today to help out!

There is often still some snow on the ground this time of year in Grand Rapids, but the obvious signs of springtime are around us, too. You can see buds on the trees and the daffodils are showing their faces. We know you are more than ready for warmer weather, but what about your home?

Here are a few things to think about when it comes to preparing your Grand Rapids home for Spring:

Rain Gutters. These should be first on your to-do list. They can be full of dead leaves, small branches, and even dirt from winter weather. Clean out all rain gutters right away so the spring showers don’t cause mold problems and water damage to interior walls, and make sure the downspouts are directing water the right way, as well. The winter weather here in Grand Rapids could have caused them to change position.

Roofing. Did your roof fare well during the winter? As the melting begins, keep an eye on it to see if any leaks have started over the past few weeks and months. Take a look at any vents to see if vegetation or mold has taken hold.

Filters. The filters in your HVAC unit will probably need to be changed at this point, and you will want to clean out ducts, vents, and the system itself. Ductwork can be hard to check, so keep in mind that the SERVPRO team at SERVPRO of South and North West Grand Rapids is always ready to come out and help.

Windows. Now is a good time to inspect windows for storm and water damage. Cracks, damaged weather stripping, improper fit: all these issues can cause problems down the road. Make arrangements to get your windows professionally cleaned and ready to enjoy the warmth and sunshine.

Foundations. Remove any remaining snow 3 to 5 feet away from your foundations and inspect them for cracks caused by winter weather conditions. These can be caulked and sealed as soon as you notice them.

Irrigation Systems. Check sprinkler systems and replace anything that has been affected by freezing conditions.

If you notice any really severe damage from winter storms during your inspections, don’t forget to take pictures for insurance purposes. If you need to make a claim of any kind, photos will come in handy.

You can rely on SERVPRO of South and North West Grand Rapids for all your repairs and clean-up needs. We specialize in water and storm damage, fire damage, and mold prevention. You can contact us by phone at (616) 662-9700, or visit us on our website.

Call the CLEANUP TEAM SERVPRO® of Southwest Grand Rapids, Faster to any size disaster

5/4/2018 (Permalink)

We're here to help 24/7 for your water damage needs!

There’s no such thing as a small disaster—especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help—fast. No matter what time of day or night, contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 to begin emergency mitigation.

Emergency mitigation means that under normal circumstances, we will be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility. Every SERVPRO® of Southwest Grand Rapids technician is trained and understands how to manage the drying process. By utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages.

SERVPRO® of Southwest Grand Rapids will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents. Help ensure the value of your property by calling us at 616-662-9700.

Southwest Grand Rapids Take control of the Mold situation.

5/3/2018 (Permalink)

Mold is serious, let us take care of it for you.

Moisture control is the key to controlling mold. Take time to check for water damage in your home, especially in your basement.

The CDC also recommends keeping the humidity level in your house below 50 percent. Use an air conditioner during humid months. Make sure to check the ventilation in the kitchen and the bathroom. Open a window or turn on a fan when showering. Do not carpet bathrooms and consider using mold inhibitors that can be added to paints.

If you see moisture building up, act quickly and dry the area. If you have any water leaks, whether it is coming in through the roof, or from a pipe or the ground, patch it up immediately.

Another thing to keep in mind: The recent trend in housing construction has been for "tight" houses that allow little air circulation. While they can be more energy efficient, they also encourage mold, because water that gets trapped inside walls may not be able to escape. In other words, the house doesn't "breathe."

While it is possible to have your home tested for mold, the CDC says reliable testing can be expensive. It also says that standards for judging what is and what is not an acceptable or a tolerable quantity of mold have yet to be established. Also, if you do have your home tested, chances are you won't get back the results for a couple of weeks. During that time the problem could get even worse.

SERVPRO® of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

Southwest Grand Rapids Know your insurance coverage for Mold.

5/3/2018 (Permalink)

Check with your carrier and learn your options about Mold coverage.

From the insurance perspective, damage from mold, like rust, rot and mildew is excluded from the typical homeowner’s policy.

The Insurance Information Institute says mold is covered under the homeowner’s policy, only if it is the result of a covered danger. For example, the costs of cleaning up mold caused by water from a burst pipe are covered. But mold that develops from, say, humidity or flooding is a maintenance issue that the property owner is responsible for.

The insurance industry argues that in order to keep homeowners insurance affordable and available to the masses this coverage wound up being excluded. If the policyholder does want mold coverage there is going to be an additional premium for it.

One thing to keep in mind is that there have been fewer claims recently. But critics say that is simply because insurers no longer cover the damage, so if it's not covered people do not put in claims.

SERVPRO® of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

Southwest Grand Rapids, understand water types to ensure proper clean up

5/3/2018 (Permalink)

Different types of water loss determine how you should take personal precautions.

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminate and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and table top items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, document sand other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas. 

When you have a water damage, don’t leave your property to chance. Call SERVPRO® of Southwest Grand Rapids at 616-662-9700.

Proper Preparation Prevents Poor Performance

5/2/2018 (Permalink)

Set your plan in action!

How quickly your company can get back to business after a tornado, fire or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owner and managers can take to begin preparing. A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival. The following information is provided by ready.gov.

Develop a Business Continuity Plan

  • Your organization’s risk needs will vary depending on the specific industry, size, scope and location.
  • Begin by reviewing your business process flow char, if one exist, to identify operations critical to survival and recovery.
  • Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating.
  • You should also establish procedures for succession of management.

Review Insurance Coverage

  • Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time.
  • Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruptions.
  • Understand what your policy does and does not cover.

Prepare your Emergency Plan

  • Your employees and co-workers are your business’ most valuable asset.
  • Communication is essential before, during and after a disaster.
  • Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan

  • Some disaster will require employees to leave the workplace quickly.
  • The ability to evacuate works, customers and visitors effectively can save lives.
  • If your business operates out of o more than one location, establish evacuation procedures for each individual building.
  • If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure your facility and Equipment

  • Install fire extinguishers, smoke alarms and detectors in appropriate places.
  • Secure all entry and exit points and plan for mail safety.
  • Plan what you will do if your building, plant or store is not usable.
  • Secure valuable equipment.

Improve Cyber Security

  • Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared.
  • Use anti-virus software and keep it up-to-date.
  • Don’t open e-mails from unknown sources.
  • Use hard-to-guess passwords.
  • Protect your computer from intruders by using firewalls.
  • Back up your computer data and download security protection updates known as patches regularly.

SERVPRO® of Southwest Grand Rapids can help you prepare your Emergency READY Plan today! Call us at 616-662-9700.

No restoration need is too big for SERVPRO® of Southwest Grand Rapids

5/2/2018 (Permalink)

No loss is too big for our fleet handle.

At SERVPRO® of Southwest Grand Rapids, no business is too big and no question is too small.  So when fire or water damage strikes your home or business, call on the cleanup team the insurance industry has trusted for more than 40 years.  That’s where you’ll find a team of specialist that’s faster to any-sized disaster.  So when the things that matter most are on the line, make sure we are too by calling 616-662-9700 or visiting www.SERVPROpsouthwestgrandrapids.com.  We’re here to help make Fire and Water damage “Like it never even happened.”

We are independently owned and operated with a team of 15 trained professionals. SERVPRO® of Southwest Grand Rapids is part of the nationwide Storm Response Team and has the support of over 1,700 franchises ready to serve your emergency needs.

Do you have an Emergency Communication Plan for when disaster strikes?

5/2/2018 (Permalink)

Is your plan in place?

The following explains what an emergency communication plan is and why you should make one. It also provides tips and templates on how to make a plan. The following information is from ready.gov.

Why Make A Plan

Your family may not be together if a disaster strikes, so it is important to think about the following situations and plan just in case. Consider the following questions when making a plan:

  • How will my family/household get emergency alerts and warnings?
  • How will my family/household get to safe locations for relevant emergencies?
  • How will my family/household get in touch if cell phone, internet, or landline doesn’t work?
  • How will I let loved ones know I am safe?
  • How will family/household get to a meeting place after the emergency?

Click here to Download And Print A Plan for:

Here are a few easy steps to start your emergency communication plan:

  • Understand how to receive emergency alerts and warnings. Make sure all household members are able to get alerts about an emergency from local officials. Check with your local emergency management agency to see what is available in your area, and learn more about alerts by visiting: ready.gov/alerts.
  • Discuss family/household plans for disasters that may affect your area and plan where to go. Plan together in advance so that everyone in the household understands where to go during a different type of disaster like a hurricane, tornado, or wildfire.  
  • Collect information. Create a paper copy of the contact information for your family that includes:
    • phone (work, cell, office)
    • email
    • social media
    • medical facilities, doctors, service providers
    • school
  • Identify information and pick an emergency meeting place. Things to consider:
  • Decide on safe, familiar places where your family can go for protection or to reunite.
  • Make sure these locations are accessible for household members with disabilities or access and functional needs.
  • If you have pets or service animals, think about animal-friendly locations.

Examples of meeting places:

  • In your neighborhood: A mailbox at the end of the driveway, or a neighbor’s house.
  • Outside of your neighborhood: library, community center, place of worship, or family friend’s home.
  • Outside of your town or city: home of a relative or family friend. Make sure everyone knows the address of the meeting place and discuss ways you would get there.
  1. Share information. Make sure everyone carries a copy in his or her backpack, purse, or wallet. You should also post a copy in a central location in your home, such as your refrigerator or family bulletin board.
  2. Practice your plan.Have regular household meetings to review your emergency plans, communication plans and meeting place after a disaster, and then practice, just like you would a fire drill.

Source ready.gov

When disaster hits your property and you need restoration services due to Storm Damage, Call SERVPRO® of Southwest Grand Rapids at 616-662-9700 24/7 emergency services available.

Southwest Grand Rapids Get the facts on mold.

5/2/2018 (Permalink)

Mold is a fact of life, but there is bad mold. Know the facts!

Mold is not a plant or an animal. It is a type of fungus and a fact of life. According to the Center for Disease Control (CDC), there is always a little mold everywhere and one cannot avoid being exposed to it. It grows year round and is found both inside and outside. Mold has existed for at least 400 million years and doesn't need much to grow. All it takes is moisture, warmth and food.

If you are concerned, make sure to check out areas in your home where humidity and moisture levels are high. This includes bathrooms, kitchens, basements, and in walls where water from leaky pipes can accumulate.

The National Association of Home Builders says that in just 48 hours, a moist environment combined with the right room-temperature conditions can lead to mold growth. While you cannot keep mold spores completely out of your home, regular cleaning can often prevent severe problems before they arise. Log onto the U.S. Environmental Protection Agency's Web site for more details at epa.gov.

SERVPRO® of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

PLAN AHEAD Southwest Grand Rapids: May is Wildfire Community Preparedness Day

5/1/2018 (Permalink)

Wildfires happen! Join together to prevent with them.

In 2017, there were 66,131 wildfires in the U.S., which burned 9.7 million acres, according to National Centers for Environment Information (NOAA).

Help reduce your community’s wildfire risk by participating in a local event for Wildfire Community Preparedness Day. To see a project map to locate local events, or for more information and resources to host your own event, visit wildfireprepday.org.

On Saturday, May 5, 2018 the NFPA celebrates national Wildfire Community Preparedness Day. At a time when wildfires are causing more damage to homes and businesses each year, Preparedness Day is a reminder that there are many things we can do to be prepared for wildfire. The event serves as means to inspire and encourage people of all ages to plan and participate in a risk reduction or wildfire preparedness activity that makes there community a safer place to live.

If a wildfire affects your home or business, contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 today for 24-hour emergency service.

When you gather for dinner don't let fire ruin your supper

5/1/2018 (Permalink)

When your following your favorite recipe to cook, follow this safety recipe as well. Stay SAFE!

Every year families gather to celebrate special occasions by preparing a delicious feast, but if you don’t practice safe cooking habits, your occasion could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It is important to be alert to prevent cooking fires.

  • Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, grilling, boiling or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire—
    • oven mitts
    • wooden utensils
    • food packaging
    • towels or curtains—away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number after you leave.
  • For an oven fire turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.

SERVPRO® of Southwest Grand Rapids Professionals wish you a safe and happy family gathering.

Southwest Grand Rapids BBQ Hazards to avoid

5/1/2018 (Permalink)

Keep your grill at least 10 feet from any structure.

Summer is synonymous with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms, especially during July. Each year, an average of 230 people are injured badly enough to require medical treatment after fireworks-related incidents, according to the U.S. Consumer

Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous if safety precautions aren’t considered. SERVPRO® of Southwest Grand Rapids want you to have an enjoyable and safe summer. Consider the following tips to ensure your summer celebrations are disaster-free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill. Never leave your grill unattended.
  • When using a charcoal grill, let the coals completely cool before disposing in a metal container.
  • Anyone using fireworks or standing nearby should wear protective eyewear.
  • Do not try to re-light or handle malfunctioning fireworks.
  • Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire.
  • Children should never pick up left over fireworks as they may still be active.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

If you are affected by a fire contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 for emergency services for your home or business.

MAY IS NATIONAL BUILDING SAFETY MONTH

5/1/2018 (Permalink)

Building codes provide you, your family and your community protection in the event of a natural disaster.

Building Safety Month, in its 38th year, is an initiative of the International Code Council (ICC) and their 64,000 members across the world, as well as their partners in building construction and design and the safety community. Building Safety Month is an opportunity to educate insurance and commercial property professionals, as well as the general public, on “what it takes to create safe, resilient, affordable, and energy efficient homes and buildings,” according to the ICC website.

The theme for 2018 is Building Codes Save Lives with a focus on safer communities over the five weeks in May.

One of the topics highlighted during the third week of the month is Protecting Communities from Disasters.

The general public may not be aware how codes and code officials “improve and protect the places where we live, learn, work, worship, and play,” and this month can certainly improve that awareness and educate communities on this topic!

IMPORTANT TIPS FROM THE ICC

Disaster Safety & Mitigation

  • If you live in a high wind or hurricane-prone area and do not have tested and code-approved shutters for protection from windborne debris, consider temporarily protecting your doors and windows by mounting exterior grade, 7/16" minimum thickness plywood and fastening it into place. Visit www.flash.org for detailed instructions on how to use plywood for emergency board-up.
  • Consider building or retrofitting to create a tornado-safe room in your home. Follow ICC/ NSSA 500 Standard for detailed construction information and to ensure you achieve the highest level of protection for your family.
  • In wildfire prone areas, remove fine (dead grass, leaves, etc.) and coarse (dead twigs, branches, etc.) fuels within 30 feet of a building to create a survivable space in case of wildfire. Be sure to remove dry leaf and pine litter from roofs, rain gutters, decks, and walkways. Follow ICC’s International Wildland-Urban Interface Code® for detailed requirements.
  • Flooded roads could have significant damage hidden by floodwaters. Never drive through floodwaters or on flooded roads. Do not attempt to cross a flowing stream. It takes only six inches of fast flowing water to sweep you off your feet and two feet of water to move an SUV-sized vehicle.

Source: iccsafe.org 

If a disaster hits your home Contact SERVPRO® of Southwest Grand Rapids at 616-662-9700, available 24/7 for emergency services.

When Tornadoes cause damage to your Southwest Grand Rapids property

5/1/2018 (Permalink)

Tornadoes happen when we least expect them, do you know what to do when then occur?

Tornadoes are nature’s most violent storms. Spawned from powerful thunderstorms, tornadoes can cause fatalities and devastate a neighborhood in seconds. A tornado appears as a rotating, funnel-shaped cloud that extends from a thunderstorm to the ground with whirling winds that can reach 300 miles per hour. Damage paths can be in excess of one mile wide and 50 miles long. Every state is at some risk from this hazard. Some tornadoes are clearly visible, while rain or nearby low-hanging clouds obscure others. Occasionally, tornadoes develop so rapidly that little, if any, advance warning is possible. Before a tornado hits, the wind may die down and the air may become very still. A cloud of debris can mark the location of a tornado even if a funnel is not visible. Tornadoes generally occur near the trailing edge of a thunderstorm. It is not uncommon to see clear, sunlit skies behind a tornado

After A Tornado

  • Listen to local officials for updates and instructions.
  • Check-in with family and friends by texting or using social media.
  • Watch out for debris and downed power lines.
  • If you are trapped, do not move about or kick up dust. Tap on a pipe or wall or use a whistle, if you have one, so that rescuers can locate you.
  • Stay out of damaged buildings and homes until local authorities indicate it is safe.
  • Photograph the damage to your property in order to assist in filing an insurance claim.
  • Do what you can to prevent further damage to your property, (e.g., putting a tarp on a damaged roof), as insurance may not cover additional damage that occurs after the storm.
  • If your home is without power, use flashlights or battery-powered lanterns rather than candles to prevent accidental fires.

Source ready.gov

If a Tornado should hit your property and you need restoration services due to Storm Damage, Call SERVPRO® of Southwest Grand Rapids at 616-662-9700 24/7 emergency services available.

Southwest Grand Rapids it’s the water you don’t see that causes the damage!

5/1/2018 (Permalink)

What's in your walls? Moisture in them can quickly lead to Mold.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly problems in the future is to handle every water damage as a threat to your property. SERVPRO® of Southwest Grand Rapids has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform.

SERVPRO® of Southwest Grand Rapids will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO® of Southwest Grand Rapids Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing our technicians to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity.

When armed with this information, SERVPRO® of Southwest Grand Rapids can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

The bottom line? SERVPRO® of Southwest Grand Rapids has the training and equipment to help make it “Like it never even happened.” Contact us at 616-662-9700 today for 24-hour emergency service.

The Importance of Cleaning Dryer Vents to prevent fires

5/1/2018 (Permalink)

Don't let lint ruin your home!

How often do you clean your dryer vent? Is this something you think about when you do your annual spring cleaning? Dryer lint is a great resource to save in a container to make fire starters for camping or outdoor fires. However it can wreak havoc in your home if you leave it in your dryer.

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death.

To reduce the risk of these fires happening in your or your insured’s home or business ensure the following:

  • Clean your Lint filter after every use
  • Vacuum out the vent hose from the dryer
  • Keep debris clear from around and under the dryer
  • Keep vent flap clear of obstructions (such as: piled up lent, snow, a bird’s nest and potential obstacles)

For more information on cleaning dryer vents contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 today.

Destroy Odors with DEODORIZATION in Southwest Grand Rapids

5/1/2018 (Permalink)

Let the professionals remove the odor from your home! We know how to attack source.

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

Other odors that may require deodorization:

  • Cigarette Smoke
  • Pet Odors
  • Decomposition
  • Mold

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO® of Southwest Grand Rapids provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage. Our technicians do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Once the source is found, SERVPRO® own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

Our trained professional will explain the various deodorization methods available and which will work best for you.

If you or a neighbor suffer a fire damage or some other accident and require deodorization services, contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 today for 24-hour service. Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

No time like the present to Plan for disaster Southwest Grand Rapids

4/30/2018 (Permalink)

Being prepared can save thousands of dollars in Restoration and Mitigation cost.

No one ever plans on a disaster, but now, you can prepare for it. The SERVPRO® Emergency READY Profile (ERP) will help ensure you are “Ready for whatever happens.”

In the event of an emergency, the ERP can help minimize business interruptions by having and immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes SERVPRO® of Southwest Grand Rapids as your disaster mitigation and restoration provider, giving you access to over 45 years of experience and a System more than 1,700 franchises strong. The ERP is a no-cost assessment; all it requires is little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO® READY App, this information is stored electronically and can be accessed using your mobile device making help just a few clicks away. 

Preparation is the key to making it through any size disaster, whether it is a mall water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes. Call SERVPRO® of Southwest Grand Rapids at 616-662-9700 to establish your Emergency READY Profile, and be “Ready for whatever happens.”

Advantages of the SERVPRO Emergency READY Profile

  • A no-cost assessment of your facility.
  • A concise profile document containing only the ciriti9cal information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO® of Southwest Grand Rapids as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Contact us today at 616-662-9700 to schedule your no-cost assessment!

BIOHAZARD, CRIME SCENE, AND VANDALISM CLEANUP

4/29/2018 (Permalink)

SERVPRO® of Southwest Grand Rapids help turn unsafe environments into clean, safe homes and offices.

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO® of Southwest Grand Rapids Professionals also offer fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO® of Southwest Grand Rapids Professionals are trained to safely and effectively remove bio hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Equipped with the necessary safety equipment and cleaning products, SERVPRO® Professionals help turn unsafe environments into clean, safe homes and offices.

SERVPRO® of Southwest Grand Rapids can help with the following issues:

  • Blood borne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson n Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

State and local regulations vary. Contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 today for 24-hour emergency service.

Southwest Grand Rapids, Who can clean up Mold?

4/26/2018 (Permalink)

We are trained and certified to mitigate mold.

If you have mold, determining who should clean it up depends on several factors.

One consideration is the size of the mold problem. A little bit of mold in your shower is nothing to worry about. Frequent maintenance with bleach and water can do the trick. If the mold problem covers less than 10 square feet, chances are you can handle the cleanup yourself.

When handling or cleaning moldy materials wear gloves, goggles, and dress in long sleeves. If you want to limit your exposure to mold, you may want to consider wearing a respirator. They are available at many hardware stores for about $12 to $50. Also make sure the room is properly ventilated. Open a window, and get some fresh air.

If the problem extends beyond 10 square feet, consult the EPA's guide: Mold Remediation in Schools and Commercial Buildings. Although it focuses on larger buildings, the advice applies to other areas as well. For a free copy call 1-800-438-4318.

If you are developing a more severe mold problem you will most likely not only be able to see it, but also smell it. Have you ever walked into a room with a musty odor? Chances are you smell mold. Keep in mind, sometimes you will not be able to see the mold because it may be hidden on the back of the wallpaper, tile, drywall or even underneath the carpet.

If you detect mold on the surface or on some of your items, the items may be discolored or looked smudged and blotched. When hiring a professional to do the cleanup, make certain you are dealing with someone who is trained in this type of cleanup.

You'll want to be very careful when hiring someone to do the job. SERVPRO® of Southwest Grand Rapids is trained in Mold mitigation, with 25 years of experience. Don’t get stuck with an inexperienced remediator who ends up botching the job. And remediation can be very costly, ranging from a couple of hundred dollars to more than $100,000. Also make sure to check references and a company's complaint record with the Better Business Bureau.

One other point: non-porous items such as glass and hard plastics that are still in good condition after the mold has been removed can be reused after a thorough cleaning. But items such as carpeting, clothing and insulation should be thrown out.

SERVPRO® of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

It only takes 1 to 2 inches of water to begin damage to your Southwest Grand Rapids property

4/26/2018 (Permalink)

If water can move a car, imagine what it can do to your home!

Image its 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

When it is your home or business that is underwater, mitigation cannot wait. You need mitigation to begin immediately. If water damage strikes you or your neighbor give SERVPRO® of Southwest Grand Rapids a call at 616-662-9700 any time, any day.

The cost of water damages can increase exponentially with time. Wood Floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business.

The benefit of rapid mitigation offer by SERVPRO® of Southwest Grand Rapids are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

If the unthinkable happens to your home or business, allow SERVPRO® of Southwest Grand Rapids to help quickly turn your “before” into a “happily ever after.”

Southwest Grand Rapids Leave the Hassle of Board-Ups to the Professionals

4/26/2018 (Permalink)

Let us do the work!

Why take the risk? Call SERVPRO® of Southwest Grand Rapids.

Whether after a fire, storm, or other structural disaster, boarding up damaged property is a burden that no one should ever have to go through—especially if it is your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself.

SERVPRO® of Southwest Grand Rapids can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it

“Like it never even happened.” Contact us at 616-662-9700 for 24/7 emergency service.

How to prepare for a Thunderstorm in Southwest Grand Rapids

4/26/2018 (Permalink)

Lightning Fires cause about $451 Million in property damage each year.

Southwest Grand Rapids, Is your family prepared for a Thunderstorm?

To prepare for a thunderstorm, you should do the following:

  • To begin preparing, you should build an emergency kit and make a family communications plan.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Postpone outdoor activities.
  • Secure outdoor objects that could blow away or cause damage.
  • Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Unplug any electronic equipment well before the storm arrives.

Lightning Risk Reduction When Outdoors

If you are: In a forest

Then: Seek shelter in a low area under a thick growth of small trees.

If you are: In an open area

Then: Go to a low place such as a ravine or valley. Be alert for flash floods.

If you are: On open water

Then: Get to land and find shelter immediately.

Facts about Thunderstorms

  • They may occur singly, in clusters or in lines.
  • Some of the most severe occur when a single thunderstorm affects one location for an extended time.
  • Thunderstorms typically produce heavy rain for a brief period, anywhere from 30 minutes to an hour.
  • Warm, humid conditions are highly favorable for thunderstorm development.
  • About 10 percent of thunderstorms are classified as severe – one that produces hail at least an inch or larger in diameter, has winds of 58 miles per hour or higher or produces a tornado.

Facts about Lightning

  • Lightning’s unpredictability increases the risk to individuals and property.
  • Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from any rainfall.
  • “Heat lightning” is actually lightning from a thunderstorm too far away from thunder to be heard. However, the storm may be moving in your direction.
  • Most lightning deaths and injuries occur when people are caught outdoors in the summer months during the afternoon and evening.
  • Your chances of being struck by lightning are estimated to be 1 in 600,000 but could be reduced even further by following safety precautions.
  • Lightning strike victims carry no electrical charge and should be attended to immediately.

Know the Terms

Familiarize yourself with these terms to help identify a thunderstorm hazard:

Severe Thunderstorm Watch- Tells you when and where severe thunderstorms are likely to occur. Watch the sky and stay tuned to NOAA Weather Radio, commercial radio or television for information.

Severe Thunderstorm Warning- Issued when severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property to those in the path of the storm.

Source ready.gov

If a Thunderstorm should hit your property and you need restoration services due to Storm Damage, Call SERVPRO® of Southwest Grand Rapids at 616-662-9700 24/7 emergency services available.

Southwest Grand Rapids, FLOODING CAN HAPPEN ANYWHERE

4/25/2018 (Permalink)

Flooding can happen anywhere. Are you prepared?

According the National Weather Service (NOAA), “Approximately 75% of all Presidential disaster declarations are associated with flooding.” NOAA lists the most common flood hazards in the United Sates as:

  • Flash Flooding
  • River Flooding
  • Strom Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burns Scars/Debris Flows (Caused by wildfires)
  • Ice/Debris jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. ON average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic storm water damage happens to your commercial property, SERVPRO® of Southwest Grand Rapids can Help. We help you prepare ahead of time with and Emergency Ready Profile (ERP), or respond to any size disaster to begin clean up and restoration to get you back in business as soon as possible.

SERVPRO® of Southwest Grand Rapids is ready to help make it “Like it never even happened.” Contact us at 616-662-9700.

Smoke Alarms

3/30/2018 (Permalink)

Test every month, change battery every year and replace every 10 years.

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom, outside each sleeping area, and on every level, including the basement. Extra smoke alarms may be needed in large homes.

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family. For more information on Emergency Preparedness, contact SERVPRO® of Southwest Grand Rapids Professional at 616-662-9700.

FIRE FACTS

* 7 People die every day from a home fire.

* 36 People suffer injuries as a result of home fires every day.

* $7 BILLION in property damage occurs every year.

We Specialize in Flooded Basement Cleanup and Restoration!

3/30/2018 (Permalink)

Frozen water line burst in the wall of this Southwest Grand Rapids home.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Grand Rapids basement could flood, including: 

    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-water tank failure
    • And many more

Customer Testimonial - Joyce G "Our basement flooded due to septic pump failure and SERVPRO of SW, SE, NW Grand Rapids responded to my call with-in 15 minutes with a team of Professionally Trained technicians.  Their handled all of our furniture and belonging’s with extreme care.  It was a real blessing to have them in my home to relieve the stress of the situation and to have all everything cleaned out beyond my expectations."

Have Questions about Basement Flooding?

Call Today - 616-662-9700

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Southwest Grand Rapids and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

    • We are Available 24 hours/7 days per week
    • We’re a Preferred Vendor to many National Insurance Companies
    • We Bill The Insurance Directly – One Less Thing For You To Worry About
    • Our Technicians are Highly-Trained  in Water Restoration Techniques
    • We use s500 IICRC Restoration Standards
    • Advanced Inspection and Extraction Equipment

Basement Flooded? Call SERVPRO® of Southwest Grand Rapids Today – We’re Ready To Help 616-662-9700

Restoring Your Southwest Grand Rapids area Commercial Property After A Water Damage Event

3/30/2018 (Permalink)

We are #heretohelp!

Flooding and water damage events at Grand Rapid’s commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Southwest Grand Rapids

SERVPRO of Southwest Grand Rapids specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sump Pump Failure during storm

3/30/2018 (Permalink)

How to a sump pump works

When the ground is dry and then gets an influx of water to saturate the ground, where does the water go? Once the water has flooded the surrounding grounds, the water searches for the weakest point to enter any hard surfaces. Many times that is your basement floor. Which is why we have sump pumps.

How it works - A hole is dug in the lowest part of your basement or crawlspace where a sump pump sits and filters out water. As the pit fills up, the pump turns on and moves the liquid out of the pit through pipes that run away from the foundation of your home into an area where it can drain, such as a municipal storm drain or a dry well. A one-way valve (check valve) keeps water from entering back into the home.

Why does it fail?

  1. Power Failure
  2. Pump is the wrong Size
  3. Improper Installation
  4. Switch Problems on the pump
  5. Lack of Maintenance
  6. Frozen or Clogged Discharge Lines
  7. Product Default
  8. Passed Life Expectancy

How can you prevent failure? Quarterly maintenance.

When there’s an influx of ground water or your power goes out, keep an eye on your pump to make sure you don’t become a victim of a flooded area in your home.

Another important point is the sump pump's power supply. The fact that sump pumps rely on electricity to operate does make them vulnerable in the event of a power outage. Fortunately, there are backup options available. For some people, at least those on municipal water systems -- and assuming the city water system is still functional -- water-powered sump pumps that don't need any electricity are an option. These pumps literally use the pressure of flowing water to pump water out of the sump. The downside to this design is that the pumping process uses virtually the same amount of city water as the quantity of water it pumps out. So, while water-powered pumps aren't necessarily a good choice for a main pump, they offer a viable option for a short duration backup pump.

SERVPRO® of Southwest Grand Rapids is here to help. We are available 24/7 for emergency services. Call us at 616-662-9700

Insert pic Sump pump C:\Users\Sales1\Documents\Sales\Web stages\Blog Pics

Mold clean-up process

3/30/2018 (Permalink)

Mold likes to hide, let us take it away!

When there’s a water intrusion, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO® of Southwest Grand Rapids Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call Your Local SERVPRO® Franchise Professionals

The mold cleanup and restoration process begins when you call SERVPRO® of Southwest Grand Rapids. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents & Belongings

SERVPRO® Franchise Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO® of Southwest Grand Rapids  understand mold and mold growth and have the training and equipment to remediate mold in your home or business. Call us at 616-662-9700, were here to help with your mold mitigation.

Water damage prevention tips

3/5/2018 (Permalink)

Decluttered and Organized spaces is a great way to protect your contents when water damage occurs at your home.

Water damage to your property is a very devastating experience. It gets into the tinniest of spaces and travels like a winding stream. That is because water has found the weak spot in any material and followed it. Have you ever had a sump pump fail or a busted water pipe? You unknowingly step in water and wonder where in the world is this coming from?

As you follow the water trail, you notice contents in your home are wet. It’s no big deal just the outside of the box is wet, Right? Keep following the water trail and now you know you have a bigger problem. Your entire floor is covered with water!

First things first – stop or turn off the water source, wither it be a water line or the sump pump. Turn off the main water line or just the affected portion to fix the pipe. Replace or fix the sump pump is that is the culprit. Either call a plumber or fix it yourself. Big thing is to stop the source of the leak to prevent more water damage.

Second call SERVPRO of Southwest Grand Rapids to extract the water and dry out your home.

But what about all your contents that got damaged? How can you protect your personal belongings from being ruined by water? Here are a few suggestions:

  • Invest in Plastic totes with lids to store items instead of cardboard.
  • Annual declutter clean. Take time each year to go through your items and use the Keep, Donate or Trash pile system.   If it’s broke, trash it. If you have used in the last year and foresee usage in the next year keep it. If it doesn’t fit, haven’t used in the last year or more, donate it.
  • Make sure you have the proper insurance coverage for your contents, in the event they do get damaged.
  • Remember to winterize your pipes.
  • Perform annual maintenance on your sump pump.
  • Know where the main the water shut off valve to stop the water from pipes.

Being prepared to prevent damage is always a great measure to take, but do you know who to call when disaster strikes your property? Call SERVPRO® of Southwest Grand Rapids at 616-662-9700, we’re here to help!

What to do with Mold!

3/5/2018 (Permalink)

When you can see Mold, you need us!

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO® of Southwest Grand Rapids Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same.

Call SERVPRO® of Southwest Grand Rapids for an estimate and we will do the rest! Our production manager will inspect your damage, give you an estimate and set you up with an appointment to get the rest of the job done.

Our trained technicians will arrive to set up the containment and air filtration system to protect from further mold spreading. We go through the process of removing the mold and Mold-Infested Materials, then we begin cleaning contents and belongings. Once that is complete we begin restoration process.

SERVPRO® of Southwest Grand Rapids understand mold and mold growth and have the training and equipment to remediate mold in your home or business. Call us at 616-662-9700, were here to help with your mold mitigation.

Be prepared for Natural Disasters

3/5/2018 (Permalink)

Have a kit and plan together for when the big storm hits!

Don’t wait to prepare!! Emergencies can happen unexpectedly in communities just like yours, to people just like you. Tornado outbreaks, river floods, flash floods, historic earthquakes, and even water main breaks and power outages in U.S. cities affecting millions of people for days at a time.

Now is the time to think about the basics, things you will need in advance of an emergency; how you will communicate, what supplies you will need to keep in your home, car or office. Use the list provided here to build an emergency supply kit to ensure your family is equipped and ready for any type of disaster.

The more you know about what to do in an emergency, the more confident and secure you will feel in your abilities to manage through a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

Build An Emergency Supply Kit:

  • Water, gallon per person per day
  • Food, non-perishable 3-day supply
  • Manual can opener             
  • Battery operated radio and extra batteries
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help    
  • Wrench or pliers to turn off utilities, if necessary
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Local maps        
  • Hygiene items
  • Clothing
  • Fire extinguisher
  • Matches in waterproof container
  • Cash
  • Important documents such as:
    • Copies of insurance
    • Policies, identification and
    • Bank account information

Contact SERVPRO® Southwest Grand Rapids  Professionals for more information and tools to help you be “Ready for whatever happens.”

Portable Fire Extinguishers

3/5/2018 (Permalink)

SERVPRO of Southwest Grand Rapids cleans up the mess after the extinguisher is dispensed.

Portable fire extinguishers can be life and property saving tools when used correctly. Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

Aim low. Point the extinguisher at the base of the fire.

Squeeze the lever slowly and evenly.

Sweep the nozzle from side-to-side.

Help people decide when to use a fire extinguisher

Fire extinguishers can be helpful on a small fire. Consider providing a checklist to help people prepare to use a fire extinguisher on a potential fire.

For example:

  • Have I alerted others in the building that there’s a fire?
  • Has someone called the fire department?
  • Am I physically able to use a fire extinguisher?
  • Is the fire small and contained in a single object (like a pan or a wastebasket)?
  • Am I safe from the fire’s toxic smoke?
  • Do I have a clear escape route?
  • Use a fire extinguisher when all of these questions are answered “yes.” If you’re unsure about whether or not it’s safe to use a fire extinguisher, and for all other situations, alert others, leave the building, and call 911 from a mobile or neighbor’s phone. It is not recommended that children use fire extinguishers.

Visit US Fire Administration for more information on Choosing and using Fire extinguishers.

ARE YOU PREPARED?

3/5/2018 (Permalink)

Our Emergency Ready Profile puts all your emergency information at the tip of your fingers 24/7.

Are You Prepared? As a member of the Ready Campaign’s National Preparedness Coalition, SERVPRO® is proud to present the following information.

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

The following are common sense measures business owners and managers can take to start getting ready. A commitment to begin planning today will help support your employees, customers, the community, the local economy, and even the country. It also protects your business investment and gives your company a better chance for survival. Review the following questions to learn if your company is prepared.

Be Informed

Do you know what kind of emergencies might affect your company? Do you know what you will do in an emergency situation?

Develop a Business Continuity Plan Do you know which staff, procedures, and equipment are absolutely necessary to keep operating? Do you have backup plans for those operations? Do you know what you will do if your building or plant is not accessible? Do you know what you will do if your suppliers are impacted by a disaster? Are you ready for utility disruptions?

Prepare Your Emergency Plan

Do you have an evacuation and shelter in-place plan? Do you have a plan to communicate with employees before, during, and after an incident? Do you have copies of building and site maps with utilities and emergency routes marked? Are your employees trained for medical emergencies?

Practice the Emergency Plan

Have you practiced your plan recently? Do you practice and coordinate with other businesses in your building or industrial complex? Have you reviewed your plans in the last 12 months?

Review Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

Secure Your Facility and Equipment

Have you secured all the ways people, products, and supplies get into your building? Have you conducted a room-by-room walk-through to determine what can be strapped down?

Improve Cybersecurity

Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you regularly update your antivirus software? 

Promote Family and Individual Preparedness

Do you encourage employees to have a personal emergency supply kit and a family communication plan?

If you answered “No” to any of these questions, visit ready.gov and learn how to better prepare your business. Or call SERVPRO® of Southwest Grand Rapids at 616-662-9700 and ask to speak to us about the Emergency Ready Plan.

Southwest Grand Rapids, Are you prepared for Thunderstorms?

5/8/2017 (Permalink)

Southwest Grand Rapids, To prepare for a thunderstorm, you should do the following:



  • To begin preparing, you should build an emergency kit and make a family communications plan.

  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.

  • Postpone outdoor activities.

  • Secure outdoor objects that could blow away or cause damage.

  • Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.

  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.

  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

  • Unplug any electronic equipment well before the storm arrives.


Lightning Risk Reduction When Outdoors


If you are:


- In a forest; Seek shelter in a low area under a thick growth of small trees.


- In an open area; Go to a low place such as a ravine or valley. Be alert for flash floods.


- On open water; Get to land and find shelter immediately.


 


Facts about Thunderstorms



  • They may occur singly, in clusters or in lines.

  • Some of the most severe occur when a single thunderstorm affects one location for an extended time.

  • Thunderstorms typically produce heavy rain for a brief period, anywhere from 30 minutes to an hour.

  • Warm, humid conditions are highly favorable for thunderstorm development.

  • About 10 percent of thunderstorms are classified as severe – one that produces hail at least an inch or larger in diameter, has winds of 58 miles per hour or higher or produces a tornado.


Facts about Lightning



  • Lightning’s unpredictability increases the risk to individuals and property.

  • Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from any rainfall.

  • “Heat lightning” is actually lightning from a thunderstorm too far away from thunder to be heard. However, the storm may be moving in your direction.

  • Most lightning deaths and injuries occur when people are caught outdoors in the summer months during the afternoon and evening.

  • Your chances of being struck by lightning are estimated to be 1 in 600,000 but could be reduced even further by following safety precautions.

  • Lightning strike victims carry no electrical charge and should be attended to immediately.


Know the Terms


Familiarize yourself with these terms to help identify a thunderstorm hazard:


Severe Thunderstorm Watch - Tells you when and where severe thunderstorms are likely to occur. Watch the sky and stay tuned to NOAA Weather Radio, commercial radio or television for information.


Severe Thunderstorm Warning - Issued when severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property to those in the path of the storm.


Source ready.gov


If a Thunderstorm should hit your property and you need restoration services due to Storm Damage, Call SERVPRO of Southwest Grand Rapids at 616-662-9700 24/7 emergency services available.

When Tornadoes cause damage to your Southwest Grand Rapids property

5/8/2017 (Permalink)

Tornadoes are nature’s most violent storms. Spawned from powerful thunderstorms, tornadoes can cause fatalities and devastate a neighborhood in seconds. A tornado appears as a rotating, funnel-shaped cloud that extends from a thunderstorm to the ground with whirling winds that can reach 300 miles per hour. Damage paths can be in excess of one mile wide and 50 miles long. Every state is at some risk from this hazard. Some tornadoes are clearly visible, while rain or nearby low-hanging clouds obscure others. Occasionally, tornadoes develop so rapidly that little, if any, advance warning is possible. Before a tornado hits, the wind may die down and the air may become very still. A cloud of debris can mark the location of a tornado even if a funnel is not visible. Tornadoes generally occur near the trailing edge of a thunderstorm. It is not uncommon to see clear, sunlit skies behind a tornado

After A Tornado

  • Listen to local officials for updates and instructions.
  • Check-in with family and friends by texting or using social media.
  • Watch out for debris and downed power lines.
  • If you are trapped, do not move about or kick up dust. Tap on a pipe or wall or use a whistle, if you have one, so that rescuers can locate you.
  • Stay out of damaged buildings and homes until local authorities indicate it is safe.
  • Photograph the damage to your property in order to assist in filing an insurance claim.
  • Do what you can to prevent further damage to your property, (e.g., putting a tarp on a damaged roof), as insurance may not cover additional damage that occurs after the storm.
  • If your home is without power, use flashlights or battery-powered lanterns rather than candles to prevent accidental fires.

Source ready.gov 

If a Tornado should hit your property and you need restoration services due to Storm Damage, Call SERVPRO of Southwest Grand Rapids at 616-662-9700 24/7 emergency services available.

Do you have an Emergency Communication Plan for when disaster strikes?

5/8/2017 (Permalink)

This page explains what an emergency communication plan is and why you should make one. It also provides tips and templates on how to make a plan. The following information is from ready.gov.

Why Make A Plan

Your family may not be together if a disaster strikes, so it is important to think about the following situations and plan just in case. Consider the following questions when making a plan:

  • How will my family/household get emergency alerts and warnings?
  • How will my family/household get to safe locations for relevant emergencies?
  • How will my family/household get in touch if cell phone, internet, or landline doesn’t work?
  • How will I let loved ones know I am safe?
  • How will family/household get to a meeting place after the emergency?

Click here to Download and Print a Plan for:

Here are a few easy steps to start your emergency communication plan:

  1. Understand how to receive emergency alerts and warnings. Make sure all household members are able to get alerts about an emergency from local officials. Check with your local emergency management agency to see what is available in your area, and learn more about alerts by visiting: ready.gov/alerts.
  2. Discuss family/household plans for disasters that may affect your area and plan where to go.Plan together in advance so that everyone in the household understands where to go during a different type of disaster like a hurricane, tornado, or wildfire.  
  3. Collect information.Create a paper copy of the contact information for your family that includes:
  • phone (work, cell, office)
  • email
  • social media
  • medical facilities, doctors, service providers
  • school
  1. Identify information and pick an emergency meeting place. Things to consider:
  • Decide on safe, familiar places where your family can go for protection or to reunite.
  • Make sure these locations are accessible for household members with disabilities or access and functional needs.
  • If you have pets or service animals, think about animal-friendly locations.

Examples of meeting places:

  • In your neighborhood: A mailbox at the end of the driveway, or a neighbor’s house.
  • Outside of your neighborhood: library, community center, place of worship, or family friend’s home.
  • Outside of your town or city: home of a relative or family friend. Make sure everyone knows the address of the meeting place and discuss ways you would get there.
  1. Share information. Make sure everyone carries a copy in his or her backpack, purse, or wallet. You should also post a copy in a central location in your home, such as your refrigerator or family bulletin board.
  2. Practice your plan. Have regular household meetings to review your emergency plans, communication plans and meeting place after a disaster, and then practice, just like you would a fire drill.

Source ready.gov

When disaster hits your property and you need restoration services due to Storm Damage, Call SERVPRO of Southwest Grand Rapids at 616-662-9700 24/7 emergency services available.

Southwest Grand Rapids it’s the water you don’t see that causes the damage!

5/1/2017 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly problems in the future is to handle every water damage as a threat to your property. SERVPRO of Southwest Grand Rapids has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform.

 

SERVPRO of Southwest Grand Rapids will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO of Southwest Grand Rapids Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing our technicians to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity.

 

When armed with this information, SERVPRO of Southwest Grand Rapids can calculate and create an environment most condusive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

 

The bottom line? SERVPRO of Southwest Grand Rapids has the training and equipment to help make it “Like it never even happened.” Contact us at 616-662-9700 today for 24-hour emergency service.

Southwest Grand Rapids Leave the Hassle of Board-Ups to the Professionals

5/1/2017 (Permalink)

Boarded up apartment after a fire.

Why take the risk? Call a SERVPRO of Southwest Grand Rapids.

Whether after a fire, storm, or other structural disaster, boarding up damaged property is a burden that no one should ever have to go through—especially if it is your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself.

SERVPRO of Southwest Grand Rapids can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it

“Like it never even happened.” Contact us at 616-662-9700 for 24/7 emergency service.

Southwest Grand Rapids Get the facts on mold.

5/1/2017 (Permalink)

Mold is not a plant or an animal. It is a type of fungus and a fact of life. According to the Center for Disease Control (CDC), there is always a little mold everywhere and one cannot avoid being exposed to it. It grows year round and is found both inside and outside. Mold has existed for at least 400 million years and doesn't need much to grow. All it takes is moisture, warmth and food.

If you are concerned, make sure to check out areas in your home where humidity and moisture levels are high. This includes bathrooms, kitchens, basements, and in walls where water from leaky pipes can accumulate.

The National Association of Home Builders says that in just 48 hours, a moist environment combined with the right room-temperature conditions can lead to mold growth. While you cannot keep mold spores completely out of your home, regular cleaning can often prevent severe problems before they arise. Log onto the U.S. Environmental Protection Agency's Web site for more details at epa.gov.

SERVPRO of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

Southwest Grand Rapids, Who can clean up Mold?

5/1/2017 (Permalink)

If you have mold, determining who should clean it up depends on several factors.

One consideration is the size of the mold problem. A little bit of mold in your shower is nothing to worry about. Frequent maintenance with bleach and water can do the trick. If the mold problem covers less than 10 square feet, chances are you can handle the cleanup yourself.

When handling or cleaning moldy materials wear gloves, goggles, and dress in long sleeves. If you want to limit your exposure to mold, you may want to consider wearing a respirator. They are available at many hardware stores for about $12 to $50. Also make sure the room is properly ventilated. Open a window, and get some fresh air.

If the problem extends beyond 10 square feet, consult the EPA's guide: Mold Remediation in Schools and Commercial Buildings. Although it focuses on larger buildings, the advice applies to other areas as well. For a free copy call 1-800-438-4318.

If you are developing a more severe mold problem you will most likely not only be able to see it, but also smell it. Have you ever walked into a room with a musty odor? Chances are you smell mold. Keep in mind, sometimes you will not be able to see the mold because it may be hidden on the back of the wallpaper, tile, drywall or even underneath the carpet.

If you detect mold on the surface or on some of your items, the items may be discolored or looked smudged and blotched. When hiring a professional to do the cleanup, make certain you are dealing with someone who is trained in this type of cleanup.

You'll want to be very careful when hiring someone to do the job. SERVPRO of Southwest Grand Rapids is trained in Mold mitigation, with 25 years of experience. Don’t get stuck with an inexperienced remediator who ends up botching the job. And remediation can be very costly, ranging from a couple of hundred dollars to more than $100,000. Also make sure to check references and a company's complaint record with the Better Business Bureau.

One other point: non-porous items such as glass and hard plastics that are still in good condition after the mold has been removed can be reused after a thorough cleaning. But items such as carpeting, clothing and insulation should be thrown out.

SERVPRO of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

Southwest Grand Rapids Take control of the Mold situation.

5/1/2017 (Permalink)

Moisture control is the key to controlling mold. Take time to check for water damage in your home, especially in your basement.

The CDC also recommends keeping the humidity level in your house below 50 percent. Use an air conditioner during humid months. Make sure to check the ventilation in the kitchen and the bathroom. Open a window or turn on a fan when showering. Do not carpet bathrooms and consider using mold inhibitors that can be added to paints.

If you see moisture building up, act quickly and dry the area. If you have any water leaks, whether it is coming in through the roof, or from a pipe or the ground, patch it up immediately.

Another thing to keep in mind: The recent trend in housing construction has been for "tight" houses that allow little air circulation. While they can be more energy efficient, they also encourage mold, because water that gets trapped inside walls may not be able to escape. In other words, the house doesn't "breathe."

While it is possible to have your home tested for mold, the CDC says reliable testing can be expensive. It also says that standards for judging what is and what is not an acceptable or a tolerable quantity of mold have yet to be established. Also, if you do have your home tested, chances are you won't get back the results for a couple of weeks. During that time the problem could get even worse.

Your best bet is to clean the area immediately if you think you see or smell mold. If you are determined to hire a technician to test the area, check with your local health department for references.

SERVPRO of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

Southwest Grand Rapids Know your insurance coverage for Mold.

5/1/2017 (Permalink)

From the insurance perspective, damage from mold, like rust, rot and mildew is excluded from the typical homeowner’s policy.

The Insurance Information Institute says mold is covered under the homeowner’s policy, only if it is the result of a covered danger. For example, the costs of cleaning up mold caused by water from a burst pipe are covered. But mold that develops from, say, humidity or flooding is a maintenance issue that the property owner is responsible for.

  

The insurance industry argues that in order to keep homeowners insurance affordable and available to the masses this coverage wound up being excluded. If the policyholder does want mold coverage there is going to be an additional premium for it.

One thing to keep in mind is that there have been fewer claims recently. But critics say that is simply because insurers no longer cover the damage, so if it's not covered people do not put in claims.

SERVPRO of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

Call the CLEANUP TEAM SERVPRO of Southwest Grand Rapids, Faster to any size disaster

5/1/2017 (Permalink)

There’s no such thing as a small disaster—especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help—fast. No matter what time of day or night, contact SERVPRO of Southwest Grand Rapids at 616-662-9700 to begin emergency mitigation.

 

Emergency mitigation means that under normal circumstances, we will be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility. Every SERVPRO of Southwest Grand Rapids technician is trained and understands how to manage the drying process. By utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages.

 

SERVPRO of Southwest Grand Rapids will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents. Help ensure the value of your property by calling us at 616-662-9700.

It only takes 1 to 2 inches of water to begin damage to your Southwest Grand Rapids property

5/1/2017 (Permalink)

Image it’s 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

 

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

 

When it is your home or business that is underwater, mitigation cannot wait. You need mitigation to begin immediately. If water damage strikes you or your neighbor give SERVPRO of Southwest Grand Rapids a call at 616-662-9700 any time, any day.

 

The cost of water damages can increase exponentially with time. Wood Floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business.

 

The benefit of rapid mitigation offer by SERVPRO of southwest Grand Rapids are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

 

If the unthinkable happens to your home or business, allow SERVPRO of Southwest Grand Rapids to help quickly turn your “before” into a “happily ever after.”

Southwest Grand Rapids understand water types to ensure proper clean up

5/1/2017 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminate and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

    • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and table top items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, document sand other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO of Southwest Grand Rapids at 616-662-9700.

6 Money-Saving Spring-Cleaning Hacks For Your Home

4/10/2017 (Permalink)

Spring is here and with it that familiar itch to overhaul your living space. Before you go wild buying fancy cleaning tools to eliminate every last speck of dust or raid your local home store for seasonal accents to fill every room in your house, pause to consider the cost. Spring cleaning doesn't have to be expensive. We've rounded up some affordable yet effective ways you can update your space.

Sell What You No Longer Need

Spring is about renewal, and Spring cleaning is about letting go of the old to make way for the new. So if you find yourself left with a pile of decor and furniture that no longer serves you, considering selling pieces or donating to organizations.

Rent or Borrow Expensive Equipment

Maybe you don't have room in your home for hefty cleaning supplies or maybe you just don't use them enough to justify the investment. This doesn't mean you can't go deep with your Spring cleaning; it just means you should outsource that carpet steamer or floor polisher, renting from local store or even borrowing from a neighbor or friend.

Shop Organizing Products Shrewdly

Baskets, bins, trays and canisters — these are the organization tools you need to organize pretty much every room in your home. And while buying them is a necessary evil for Spring cleaning, it doesn't have to be a budget blower. Instead of splurging on fancy products from name brand stores, shop at more affordable retailers.

Touch Up Old Pieces

If you do simple touch ups yourself, you may find you don't need to replace that dinged up ancient piece of furniture after all. A paint pen can erase a scratches in your table while a coat of fresh paint will make a chipped dresser look like new, all giving your home that fresh Spring look without the big expense.

DIY Products

From finding brilliant ways to clean everything in your home with WD-40 and vinegar, to mixing up your own fragrant air freshener, skip the expensive products and make your own.

Rearrange Your Furniture

Spring cleaning can remind you of what you hate or want to replace in your house, but if redecorating isn't in the budget, try rearranging instead. You'll be shocked by what a big design difference it makes to simply move pieces around — not to mention how much easier it is on your wallet.

https://www.popsugar.com/home/How-Spring-Clean-Budget-43350064

Is the job too big for you to handle? Call Us 24/7 – SERVPRO of Southwest Grand Rapids 616-662-9700 

It's spring. Here's how to allergy-proof each room of your home

4/10/2017 (Permalink)

Warmer-than-normal weather launched allergy season early this year, pumping up pollen counts across much of the nation. And if you think you can retreat indoors to relieve your sniffles, think again.


Two thirds of people with allergies suffer them year round, said allergist James Sublett, M.D., co-founder of Family Allergy & Asthma in Lousville, Ky. And the leading cause of those year-round allergies are dust mites, animals and cockroaches, he said, all of which make their homes inside of ours.


Outdoor allergens will make it into our homes through normal ventilation, Sublett said. "And of course it gets tracked in, too."


If you can't escape allergens, it's time to go on the attack. Here are Sublett's tips on allergy-proofing each room of your home.


The bedroom


Your bedroom deserves the most attention, Sublett said, since you lie and breathe there for eight or so hours a night. Dust mites live primarily in bedding, so buy a set of high-quality, mite-proof encasements for your pillows and mattress. They should be tightly woven with zippers that seal completely. Wash all your bedding weekly in any temperature of water to kill any mites. Doing this weekly is key as it ensures you eliminate both mites and their eggs before they hatch, Sublett said.


If you're allergic to pollen, it's a good idea to shower at night before bed. And consider keeping your room a pet-free zone, as a Golden Retriever can track in allergens on a high pollen day.


The living room


Your living room, and any space you spend much time in, should have "smooth surfaces as much as possible," Sublett said. Smooth, clear surfaces wipe down easily, such as a hardwood floor or a plastic chair. Window blinds are perhaps preferable to drapes for the same reason, he said. Avoid rugs or carpeting whenever possible.


"I know the carpeting industry doesn’t like this idea, but when you have a carpet, you do have like a big sponge there that collects dust," he said. "Normal activity is going to throw that back up in the air."


If rugs and carpeting are unavoidable, regular vacuuming removes much of the dust. Sublett recommends a respirator mask to protect from particles while cleaning—just make sure it's an N95 respirator that's NIOSH-approved, he said. Finding a high-quality disposable air filter for your furnace is important, too, Sublett said. Most are made to be replaced every three months.


The kitchen


Your biggest enemy in the kitchen is mold. Periodically clean any spots where leaks or spills might occur, including under the sink and your refrigerator's drain pan, Sublett said. When you do clean, avoid products with strong odors or fumes. Sublett prefers a small amount of bleach mixed in a bucket of water with some dishwasher detergent. And seal food in stored containers, leaving nothing that might attract pests such as cockroaches.


The bathroom


Using a ventilation fan when you shower helps cut back on your home's humidity, which should stay under 50% to ensure dust mites lack the moisture to thrive, Sublett said. A humidistat will help you measure it. Avoid humidifiers or vaporizers in the home, too.


The laundry room


Don't leave out piles of damp clothing and towels, Sublett said, which become a welcome mat for dust mites and mold. Ensure your clothes dryer vents to the outside of your home, too, doing away with excess moisture.


http://www.usatoday.com/story/news/nation-now/2017/03/24/s-spring-heres-how-allergy-proof-each-room-your-home/99563062/?utm_source=feedblitz&utm_medium=FeedBlitzRss&utm_campaign=usatodaycomnation-topstories


Have Questions? Gives a call – SERVPRO of Southwest Grand Rapids 616-662-9700

Southwest Grand Rapids 24 Hour Emergency Water Damage Service

4/10/2017 (Permalink)

SERVPRO of Southwest Grand Rapids is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – 616-227-9700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southwest Grand Rapids has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Southwest Grand Rapids 

SERVPRO of Southwest Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROsouthwestgrandrapids.com/employee-photos

Certifications

  • UFT - Upholstery & Fabric Cleaning Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • HST - Health and safety Technician
  • WRT - Water Damage Restoration Technician
  • CMR - Council-certified Microbial Remediator
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program

Does Your Southwest Grand Rapids Home Have A Mold Problem?

4/10/2017 (Permalink)

In Southwest Grand Rapids, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:



  • Mold is present almost everywhere, indoors and outdoors.

  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.


 


If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.


If You See Signs of Mold, Call Us Today – 616-662-9700

When Storms or Floods hit Southwest Grand Rapids, SERVPRO is ready!

4/10/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Southwest Grand Rapids.

SERVPRO of Southwest Grand Rapids specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.


Faster Response


Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.


Resources to Handle Floods and Storms


When storms hit Southwest Grand Rapids, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.


Have Storm or Flood Damage? Call Us Today 616-662-9700

For Immediate Service in Southwest Grand Rapids, Call SERVPRO

4/10/2017 (Permalink)

Southwest Grand Rapids Residents: We provide immediate service day or night!

SERVPRO of Southwest Grand Rapids provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Southwest Grand Rapids. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 616-662-9700

Residential Services

Whether your Southwest Grand Rapids home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Southwest Grand Rapids commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

http://www.SERVPROsouthwestgrandrapids.com/commercial-cleaning

  • Commercial Water Damage Restoration

Commercial Fire Damage Restoration

Southwest Grand Rapids, MI Residents: Follow These Mold Safety Tips If You Suspect Mold

3/21/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.


What to Do:



  • Stay out of affected areas.

  • Turn off the HVAC system and fans.

  • Contact SERVPRO of Southwest Grand Rapids for mold remediation services.


What Not to Do:



  • Don’t touch or disturb the mold.

  • Don’t blow air across any surfaces with visible or suspected mold growth.

  • Don’t attempt to dry the area yourself.

  • Don’t spray bleach or other disinfectants on the mold.


About Our Mold Remediation Services


SERVPRO of Southwest Grand Rapids specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.


If You See Signs of Mold, Call Us Today – 616-662-9700

Southwest Grand Rapids, Smoke and Soot Cleanup

3/21/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  


Smoke and soot facts:



  • Hot smoke migrates to cooler areas and upper levels of a structure.

  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

  • The type of smoke may greatly affect the restoration process.


Different Types of Smoke


There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Southwest Grand Rapids, will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:


Wet Smoke – Plastic and Rubber



  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.


Dry Smoke – Paper and Wood



  • Fast burning, high temperatures, heat rises therefore smoke rises.


Protein Fire Residue – Produced by evaporation of material rather than from a fire



  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 


Our Fire Damage Restoration Services


Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.


Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 616-662-9700

We Specialize in Flooded Basement Cleanup and Restoration!

3/14/2017 (Permalink)

Frozen water line burst in the wall of this Southwest Grand Rapids home.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Grand Rapids basement could flood, including: 

    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-water tank failure
    • And many more

Customer Testimonial - Joyce G "Our basement flooded due to septic pump failure and SERVPRO of SW, SE, NW Grand Rapids responded to my call with-in 15 minutes with a team of Professionally Trained technicians.  Their handled all of our furniture and belonging’s with extreme care.  It was a real blessing to have them in my home to relieve the stress of the situation and to have all everything cleaned out beyond my expectations."

Have Questions about Basement Flooding?

Call Today - 616-662-9700

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Southwest Grand Rapids and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

    • We are Available 24 hours/7 days per week
    • We’re a Preferred Vendor to many National Insurance Companies
    • We Bill The Insurance Directly – One Less Thing For You To Worry About
    • Our Technicians are Highly-Trained  in Water Restoration Techniques
    • We use s500 IICRC Restoration Standards
    • Advanced Inspection and Extraction Equipment

Basement Flooded? Call SERVPRO® of Southwest Grand Rapids Today – We’re Ready To Help 616-662-9700

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