The Benefits of Professional Water Damage Restoration

1/30/2023 (Permalink)

Call a professional any time you see standing water where it shouldn't be. There's likely a bigger problem than you realize.

Water damage can be a real problem in your home. It can create mold growth, structural damage (wood rot, peeling paint, and other problems), and cause electrical shorts. These risks will lead to more expenditure in the long run — think drywall patches, diverting electrical wires, or even replacing furniture or appliances.

However, if you act quickly enough after experiencing water damage, you can avoid this added expense, not to mention the hassle of cleaning up the aftermath of water damage.

Quick Restoration

Professional water damage services can respond immediately in the event of a flood or other major water damage event. They can also help you restore your property to its original condition, helping to prevent further damage and costly repairs over time.

Professional water damage companies can help you assess the damage and determine the steps you need to take. They also offer preventative measures for future flooding events, so you know your property is protected from further damage.

Safe Mold Remediation

Once water finds its way into your home, mold can develop in as little as 24 to 48 hours. Mold can grow virtually anywhere, from the ceilings to beneath wooden siding. It would be risky for you to try removing mold by yourself since most molds are toxic or irritating allergens.

A professional water damage restoration service can eliminate mold and prevent a recurrence. Water restoration companies ensure that the surfaces are dried and dehumidified to avoid mold infestations. They also use air filtration equipment and employ treatment in an effort to keep growths from recurring.

Lower Structural Damage

Water damage can cause major structural damage to your home by weakening the foundations, damaging walls, and ceilings, and destroying electrical wiring. If your home has been flooded, you should not attempt the clean-up yourself. Not only is it dangerous, but you also run the risk of damaging your home further.

Professional restoration services use specialized equipment and training to safely remove water from your property without causing additional damage.

Prevent Electrical Shorts

The combination of water and electricity can create a dangerous situation. Water can cause electrical shorts by shorting out your home's electrical appliances, equipment, and wiring. This is extremely dangerous because it can lead to fires that can destroy your property and put you at risk of injury or death.

The best way to prevent this from happening is by calling professional restoration services after you experience a flooding incident. The restoration team will evaluate the damage and determine whether the items can be salvaged or must be replaced due to permanent damage caused by liquid exposure.

Help with Insurance Claims

Insurance companies are only sometimes willing to pay for all the repairs needed after a flood or burst pipe. This is where professional services come in handy.

They can provide an estimate of what it would cost to repair everything yourself, then compare it to what they'd charge for the same job if they did all the work themselves. If their estimate is lower than yours (and most likely, it will be), you'll have a better chance of getting your claim approved.

Unfortunately, no one is immune to water damage. Whether the problem is a burst pipe or a broken appliance, it's just one of those things that can happen to anyone. If you experience water damage, you can be sure that a professional restoration company will respond quickly and work around the clock to remedy the problem.

When your home is damaged by water, you need help fast. SERVPRO of South and Northwest Grand Rapids can help. We are available 24 hours a day, 7 days a week. Give us a call at (616) 662-9700 with any questions; we're here to help!

The Steps Involved in Fire Damage Restoration

1/26/2023 (Permalink)

Fire damage cleanup isn't as simple as picking up debris. There's a process that's proven and effective.

Fire damage restoration is a process that cannot be rushed. Although the damage caused by fire can be worked on directly, it requires a lot of patience and planning. When it comes to fire damage restoration, understanding the process is essential, which will allow you to decide when professional help should be sought. The following is a rough guide to the process of fire damage restoration.

Step 1: Assessment of Damage

The first step in the fire damage restoration process is to assess the damage. A technician will inspect your property and give an estimate of how much time it will take for the restoration process to be completed, as well as its cost.

Although some homeowners choose to do the renovation themselves, hiring a fire damage restoration company capable of catching problems you might not notice is smart.

Step 2: Isolation

A home should be secured before beginning any renovations to prevent additional damage that might occur due to holes, weakened beams, or other structural problems.

Home renovation experts may reinforce structures and secure open doors, windows, or roofing structures by tarping them. Depending on the property's size, this process may take a few days or extend over weeks.

Step 3: Water Assessment and Removal

In many cases, water is used to extinguish a fire during the course of putting it out. Inspection for water damage and drying the interior of a house may precede cleaning up debris. This can be a delicate process, as water can cause damage to the structure of a house. The home inspector will look for signs of flooding, like standing water in the basement or ground-level floors.

Fire damage restoration companies employ industrial-sized dehumidifiers and air movers to dry your premises. This lowers the chances of mold production and helps to prevent structural damage.

Step 4: Smoke Removal

The longer smoke is allowed to linger, the more damage it can cause. The smoke can cause severe respiratory problems and discoloration of walls and ceilings. Smoke damage restoration is a specialized service that requires special equipment, training, and experience.

It is important to remember that smoke damage restoration is not the same as smoke cleaning. Smoke cleaning involves removing soot from surfaces, while smoke damage restoration involves restoring the damaged areas to their pre-fire condition. It also involves removing odors, which can take some time and effort.

Step 5: Cleaning and Sanitation

After the smoke damage restoration process, it is crucial to thoroughly clean and sanitize the area. This step ensures that no bacteria or mold remains in your home or business. For this step, commercial-grade equipment and the knowledge and expertise to use it properly are required.

Step 6: Repairing and Renovations

After the smoke damage restoration process is complete, it is essential to repair and renovate the damaged areas. This step ensures that your home or business looks as good as new after a fire. You may need help from a professional contractor with this step if the damage is extensive.

Step 7: Preventative Measures

In addition to the above steps, it is essential to take preventative measures to avoid future fires in your home or business. This step can be done on your own by checking smoke detectors and updating any faulty wiring or equipment.

You can also help prevent fires by keeping an eye on your heating system, ensuring that it is properly maintained and inspected by a professional.

Step 8: Claiming Insurance

You should contact your insurance company as soon as possible to file a claim. They will send an adjuster to review the damage and determine how much you are due for reimbursement.

Sometimes, fire damage is hard to spot. Often the people most affected by fire damage are distracted by other things. That's why it's always essential to have a professional look over your property after a fire to help you understand what you're dealing with and what your next step should be. SERVPRO of South and Northwest Grand Rapids is ready to help with any fire damage needs that you may have. To speak with one of our professionals, call us at (616) 662-9700 today.

What Is Considered Storm Damage to a Roof?

1/13/2023 (Permalink)

Some signs of storm damage are more apparent than others.

When severe weather strikes, the damage to your house can be extensive. Without a proper assessment, it's impossible to know the extent of the damage. One area that is particularly vulnerable to storm damage is the roof. Knowing what constitutes storm damage to your roof can help you understand what kind of repairs you need to make and how urgent the situation is.

What Are the Signs of Storm Damage?

When assessing storm damage to your roof, several indicators should be considered. Hail damage is one of the most common indicators of roof damage, as hail can cause dents or punctures in shingles. Wind damage can also be a sign, as strong winds can easily tear off or lift shingles. Additionally, look for signs of water damage, such as water stains or water leaking inside your home.

It's also important to inspect the interior of your home for signs of roof damage, such as cracked or bubbled paint, stained ceilings and walls, and musty smells. If you notice any of these signs, it's important to call for help as soon as possible.

Some signs to look out for include:

• Missing or broken shingles
• Evidence of water infiltration
• Visible dents or gouges in the roof
• Exposed nails or other hardware on the roof surface
• Loose or missing seals around vents, chimneys, and skylights
• Trees or other debris that have fallen on the roof
• Flashing that has become loose or detached.

Remember that some of these indicators may not be immediately apparent. That is why it's important to have a trained professional evaluate your roof after a storm event.

What to Do after Storm Damage

If you suspect that your roof has suffered storm damage, it's essential to take action immediately. Even if you think the damage is minor, waiting too long can lead to more costly repairs.

The first step is to contact a qualified roofing contractor who can assess the damage and provide an estimate for repairs. Make sure the contractor has experience in dealing with storm-damaged roofs, as they will be able to recognize potential issues that are not always obvious.

Once the damage has been assessed, the contractor can recommend repairs or replacement of the affected areas. If repair is necessary, they can estimate the cost of the repairs.

In some cases, however, a full roof replacement may be necessary. If this is the case, getting several estimates from different contractors is crucial to ensure you get the best deal.

Repercussions of Unrepaired Storm Damage

If left unaddressed, storm damage can further damage your home's roof. Fallen trees and debris can cause holes in the roof, allowing water to seep in and accumulate, which can increase the risk of mold growth. Mold can spread quickly and cause health issues such as respiratory and allergen problems to those living in the home, even if they are not directly exposed to the mold.

In addition to health issues, mold can cause further structural damage leading to costly repairs down the line. Strong storm winds can cause shingles to erode, leading to water damage in the attic and other areas. Water damage can also cause roof deterioration, leading to additional repairs and even replacement if not taken care of promptly.

It's important to contact a professional roofing company as soon as possible after a storm to inspect and assess the damage and make any necessary repairs.

At SERVPRO of South and Northwest Grand Rapids, we're experienced in helping homeowners assess and repair storm damage. We use the latest technology to quickly and efficiently inspect your roof, evaluate the damage and recommend a course of action. If repairs are necessary, our team of professionals will get the job done quickly and affordably.

Don't let storm damage go unchecked; contact SERVPRO of South and Northwest Grand Rapids at (616) 662-9700 with any questions; we're here to help!

Common Causes of Fire Damage in Business Spaces

1/13/2023 (Permalink)

Watch out for various fire or smoke hazards, especially in office settings where not everyone is trained on how to handle a scary situation.

Fire is a destructive force that can cause irreparable damage to homes, businesses, and lives. While the causes of fires vary across different settings, understanding common fire risks in your business can help you protect against them. This article will look at some of the most common causes of fire damage in commercial buildings.

Electrical Hazards

Electrical hazards are the most common cause of fire damage in homes and businesses. This includes faulty wiring, overloaded outlets, faulty or outdated appliances, frayed cords, and exposed wires.

These issues can cause an electrical fire that can quickly spread if not addressed immediately. Electrical fires are often hard to detect and can do significant damage without being noticed. It's important to regularly inspect your business wiring, appliances, and cords to ensure everything is in good condition and up to code.

Cooking Fires

Another common cause of fire damage is cooking fires. These are often caused by unattended appliances, grease build-up, combustible items being too close to the stove or oven, and faulty thermostats or wiring. It's important to ensure all of your cooking appliances are in good working order and that you never leave them unattended. Grease build-up should also be regularly cleaned to reduce the risk of fire.

To reduce the risk of cooking fires, never leave food unattended while cooking. It's also important to keep combustible items, like paper towels and cooking utensils, at least three feet away from the stove or oven. Finally, ensure your thermostats and wiring are routinely inspected.

If you experience a cooking fire, it's important to evacuate the house immediately and call your local fire department. If you have fire extinguishers in the home, they can help put out small fires. Otherwise, it's best to leave the house and call for help.

Heating Systems

One of the most common causes of fire damage in businesses is heating systems. Inadequate or poor maintenance can lead to fires due to the build-up of lint and other debris in dryer vents, chimneys, and furnace ducts. These combustible materials can easily ignite and cause a dangerous fire if left unchecked; therefore, cleaning them is important to reduce the fire risk.

Additionally, space heaters can also be a major cause of fire safety concerns. Space heaters that are not regularly maintained and inspected and placed too close to combustible materials such as furniture, curtains, or bedding can easily cause a fire. It is important to keep an eye on the placement of space heaters and regularly maintain and inspect them for any signs of damage or malfunction.

Irresponsible Use of Candles

Candles are often used for decoration and to set the mood, but they can also be a major source of fire damage in businesses. Candles should only be lit when a responsible adult is in the room and must be extinguished before leaving the area. Additionally, never place candles near combustible materials as they can easily catch fire.

Smoking

Smoking is one of the most common causes of fire damage in businesses. It's important to never smoke indoors as the ashes, cigarette butts, and lighters can easily start a fire. It's also important to ensure that smoking materials are always disposed of properly and never left unattended.

It's imperative to be aware of the common causes of fire damage in businesses and to take the necessary steps to prevent them. Regularly inspect your wiring, appliances, heating systems, and smoking materials, and practice responsible candle use.

If you experience fire or smoke damage, contact SERVPRO of South and Northwest Grand Rapids at (616) 662-9700 for help. We are here to help you get back on your feet after a fire and ensure that your business returns to how it was before. Our experienced professionals are available 24/7, so do not hesitate to call us with any questions.

Save Your Documents after Water Damage

12/27/2022 (Permalink)

Certain documents can be replaced, but keepsakes require special care.

It is possible to save and restore water-damaged documents by using various techniques. When faced with a disaster like water damage, it's absolutely necessary to recover any physical documents you own first.

Documents that have been damaged by water need specific drying procedures. Some of the techniques that can be applied are air-drying, freeze-drying, desiccant dehumidifying, and even hand-dry cleaning. These techniques are able to restore photos, business records, and other vital documents not easily replaced. So don't be discouraged if you find your documents wet and soggy. Here are a few tips and techniques to help you save documents after water damage.

How to Dry Loose Sheets

If your papers are wet, you must gently remove them from the water as soon as possible. Be extremely careful while removing them since the papers can easily tear. If the papers have become dirty, clean them using wet tissue paper. Place the individual papers on a plain paper towel - the paper towel must be thick and plain. The wet papers might absorb the print from the paper towel if it isn't plain and could stick to them. Place the documents near an air source such as a fan.

You can also place them under direct sunlight to speed up the process but make sure there isn't any wind. You could also use blotting paper to dry damp spots. Another option is to place them in a freeze dryer to fast-track the drying. Keep changing the drying paper beneath to prevent the papers from sticking together, and hang them up after substantial drying to treat the backside. You can also keep the documents or books in the freezer after placing them in plastic zip locks; this preserves the pages and prevents mold growth.

How to Dry Books

Drying books is a little harder than drying individual sheets of paper, especially if the book is hardbound. Place paper towels between the wet pages and lay the book flat or upside down to facilitate airflow. You can't put paper towels between every page, so place them continuously wherever the pages are most wet. For the other pages, place paper towels between every 20 pages or so. Use a fan to speed up the drying process.

Do not use hot air since it can lead to tearing. Do not keep your book outside since it might curl due to the wind. You can place paper weights on the edges to prevent curling or folding edges. Replace the wet paper towels regularly. If the book smells unpleasant after drying, place it in a closed container with baking soda or odor absorbents. But ensure the powder doesn't touch the book or papers directly.

How to Dry Photos

When drying wet photos, gently remove the photos from the wet area. Clean them using wet tissue paper dipped in cold water. Be careful not to smudge the photos. Place them on a plain paper towel and away from direct sunlight. You can use a fan or desiccant dehumidifier to speed up the process. Once the pictures have dried a little, hang them up to dry the backside. If you're unable to dry them yourself or want to preserve them for longer, consider professional drying that will help with complete restoration.

Drying water-damaged papers, books, documents, and photos is a fairly simple process. Handling the papers with care and taking immediate action will make it easier to restore them. If you ever find yourself in a situation needing to recover water-damaged papers, keep the tips we've given in mind.

When you notice something out of the ordinary, call SERVPRO of South and Northwest Grand Rapids at 616-662-9700. Our professional team will help you with your document recovery.

Benefits of Installing a Dehumidifier

12/20/2022 (Permalink)

Dehumidifiers can be great proactive solutions against the buildup of mold and mildew.

When you think of a dehumidifier, you probably think of an appliance that helps remove excess moisture from the air to prevent mold and mildew growth. But did you know installing a dehumidifier in your home has many benefits? Let's look at some of the benefits of dehumidifiers:

Reduces Allergens in the Air

One of the benefits of dehumidifiers is they help reduce allergens in the air. If you suffer from allergies, installing a dehumidifier in your home reduces the number of allergens in the air, making it easier for you to breathe.

Reduced Condensation

One of the most common problems caused by high humidity is condensation on windows and walls. When the air is saturated with moisture, it condenses on surfaces cooler than the air, such as glass or metal. This condensation can lead to water damage and mold growth.

A dehumidifier reduces condensation by removing moisture from the air, creating a drier environment less likely to cause condensation.

Improved Air Quality

High humidity also leads to musty odors and dust mite infestations. Musty odors are caused by mold and mildew growth, which thrive in humid environments. Mold and dust mites can cause respiratory problems, like asthma.

It's essential to keep the air quality high, especially if you have infants or elderly family members living in your home.

Installing a dehumidifier helps remove musty odors and reduces dust mite populations, improving air quality.

Reduced Energy Costs

Running a dehumidifier reduces your energy costs. Since humid air feels warmer than dry air, you might be tempted to turn down your thermostat to compensate. However, this will only lead to higher energy bills.

Dehumidifiers help remove the extra moisture from the air, making it feel cooler and reducing the need to lower the temperature.

Extended Life for Your Home

Your home can also be damaged by high humidity. Wood materials, like flooring, furniture, and trim, can swell and warp when exposed to excessive moisture. Paint and wallpaper peel and blister in humid conditions, and drywall can weaken, sag, and crumble. These problems can be expensive to repair and even require completely replacing certain materials in your home.

A dehumidifier can help protect your home by reducing the moisture in the air. Keeping humidity levels at a comfortable level, you help extend your home's life and avoid costly repairs.

Fewer Pests

Pests like cockroaches, ants, termites, and rodents are attracted to moisture. If your home is humid, you will more likely have an infestation. Reducing the humidity in your home makes it less inviting for these pests. In addition, if you do have pests, they are easier to get rid of if your home isn't as humid.

Reduced Risk of Mold and Mildew

Mold and mildew thrive in humid environments and cause several problems, including respiratory issues, skin irritation, and allergic reactions. In addition, mold and mildew can damage your home, causing peeling paint, warped wood, and crumbling drywall.

A dehumidifier creates an inhospitable environment for mold and mildew, reducing the risks.

Healtheir Plants

Too much moisture can be harmful to your plants. While they need water to survive, they can suffocate and drown in too much of it. Excess moisture in the air encourages mold and mildew growth, harming your plants. Using a dehumidifier helps create the perfect balance of moisture in the air for your plants, keeping them healthy and happy.

Installing a dehumidifier provides many benefits for your home and your health. By reducing the amount of moisture in the air, you create a more comfortable environment and avoid problems like water damage, mold and mildew growth, and pest infestations.

If you struggle with high humidity levels, consider investing in a dehumidifier. For professional help with your indoor air quality, contact SERVPRO of South and Northwest Grand Rapids at 616-622-9700. We're always here to help.

4 Most Common Causes of a Kitchen Fire

11/28/2022 (Permalink)

There are many causes of kitchen fires, including burning food, poor electrical outlets, and inattentiveness.

A kitchen can be a dangerous place if you are not cautious. Most of us cook every day in the kitchen and deal with various electrical appliances near a water source and heating elements. 

Kitchen fires are usually how a home fire starts, so it can be very alarming when something catches on fire while you just want to fix yourself a meal. Here are the most common causes of kitchen fires so that you're prepared to avoid them. 

Most Likely to Cause a Kitchen Fire

Cooking Accidents 

Taking your eyes off your food while cooking is not a good idea. Unattended cooking is the leading cause of kitchen fires, accounting for more than half of all home fires. 

So, it is important to always stay in the kitchen when you're cooking. If you feel tired or out of it, this is one case when ordering takeout is not only the healthier option but the most responsible one, too. 

Electrical Problems 

Malfunctioning appliances or faulty wiring are the second leading cause of kitchen fires. Be especially careful with old appliances, as wires can become loose and break. 

Electrical fires are especially dangerous because everyone's first instinct when dealing with a fire is to pour water over it. This is a big mistake because water conducts electricity! 

The first thing you should do is unplug the appliance if it's plugged in. Then smother the flames with fistfuls of baking soda. If this didn't put out the fire, call emergency services immediately. 

Make sure to properly maintain your electrical appliances so that this doesn't happen. A good habit to get into is not to overload circuits with too many appliances plugged in at once.

Candles 

Candles are one of the leading causes of house fires, usually because people underestimate the damage they can cause. Lit candles, especially when left unattended, can set fire to the whole house. 

Exercise caution with lit candles, especially near flammable materials like curtains or towels. It's also not advisable to put a candle in a drafty spot, like by a vent or a window, on a windy day. 

Don't burn a candle for longer than 4 hours, and never leave it unattended. This is especially important if you have children or pets in the house. 

Kids Playing with Fire 

Adding to the last point, kids often start kitchen fires by playing with matches or lighters they find around the house. A child's natural curiosity can put them at risk. 

They're too young to know any better, so it's on the adults to supervise them and teach them about fire safety. Children are usually fascinated by fire, so they won't immediately call out for help if they accidentally cause one. 

They associate fire with birthday candles and fireworks and don't realize how scary they can be until they potentially get hurt. They also tend to play with fire in hidden, enclosed places because they may have been told it's wrong. You can see how this can be disastrous. 

If you have a child in the house, educate them about fire safety as soon as possible. Teach them about the dangers of fire, and that matches, lighters, and heating elements in the kitchen aren't toys. 

Call Fire Damage Professionals

Kitchen fires are scary, but once the damage is done, you'll want your old kitchen back. After all, a kitchen is one of the most useful rooms in a house. 

We at SERVPRO have been doing fire damage restoration for years. Call us, and we'll make sure that not the slightest trace of smoke or soot is left in your home. We're available 24/7 to restore your home back to its unblemished state. 

Don't Mask Bad Odors, Stop Them at the Source

11/21/2022 (Permalink)

Sewer line inspections can help prevent disaster, and stops bad smells from permeating in your home.

Maybe you just moved into a new place and can't figure out where the weird smell is coming from. Or, maybe you've lived in your home for years, and it's time to do some deep cleaning. Either way, removing foul odors can be tricky. But don't worry - we're here to help. We'll give you some tips and tricks for getting rid of offensive smells in your home, so you can feel confident about inviting friends and family over.

Get Rid of Sewer Smells

When you notice a foul odor in your home, it's important to figure out where it's coming from and how to get rid of it. Sewer smells are one of the most common unpleasant odors and can be tricky to dispose of. You can do a few things to eliminate the smell if you think it is coming from your sewer line. First, check all your drains and ensure they're clear. If that doesn't solve it, pour a cup of bleach down the affected drain. If the odor persists, call a plumber to inspect your sewer line. Getting rid of foul odors in your home is important for your comfort and health, so immediately taking care of smells will keep your home smelling fresh and clean.

Clean Your Pet

When your pet has a bad odor, cleaning them as soon as possible is important. Not only will this remove the foul odor, but it will also prevent your pet from becoming sick. The odor from your pet will cling to household objects and furniture if not removed immediately. Give your pet a good shampooing with a mild soap. You could also rinse them with diluted vinegar or hydrogen peroxide if the odor is very intense.

Eliminate Mold and Mildew Odor

No one likes a smelly home. When trying to get rid of foul odors, it's important to deal with mold and mildew. These fungi love damp, dark places, so check any areas that might be prone to moisture buildup. Clean the tub, shower, sink, and toilet in the bathroom regularly. The kitchen is another place mold and mildew thrives, so don't forget to clean under the sink, behind the fridge, and in any other nooks and crannies where water might collect. 

If you have a major mold odor problem, it is best to call professional services like SERVPRO of the South and Northwest Grand Rapids at 616-662-9700. Our skilled professionals are trained to identify and eliminate offensive odors, whether from an inside or outside source. We won't merely mask odors but use professional odor removal techniques to deal with the cause of the problem.

Change Your Garbage Disposal

No one likes smelly garbage disposal. If your disposal is stinking, it's time to take action. The first step is to determine the cause of the smell. If you notice your disposal is smelling after you've put certain foods down, the food is likely to blame. Use running hot water and dish soap and pour it down the disposal to clear the smell. If the food is left at the disposal for too long, it will rot and produce a nauseating smell. You might need to remove the food with a pair of tongs or a plunger. If your garbage disposal still smells even after you've cleaned it, maybe your drain needs to be cleaned. 

Clean any spills or messes immediately, as they are often the source of bad smells. Open the windows and doors regularly to let fresh air in and circulate. Consider using air fresheners or scented candles to help mask any lingering odors. Following these tips, you will keep your home smelling fresh and clean.

Is Mold Really in Every Home?

11/10/2022 (Permalink)

Mold removal can be a tough task, taking repairs down to the studs, only to be built back up.

Of the many pests that can plague a house, mold is one of the most common. This is large because it requires very little for mold to grow and being the resilient pest that it is, and it can be very difficult to get rid of it. Ideally, you should go for a deep clean of the property to really get rid of the mold. 

Mold spreads through spores. The spores are tiny and light, so they have easily carried around in the air. Mold might seem like a minor problem, but it can be a very destructive pest if it is left untreated. Here is how you can manage the situation. 

Where Can I Find Mold?

Certain areas of the house are more likely to develop a mold infestation. Like any other living organism, water is a basic requirement for mold to live. Any place that has water or even a high level of humidity can be a breeding ground for mold. 

Places such as the crawl space, near a pool, a damp basement, or any area that has been recently affected by flooding can be good places for mold to grow. If you have indoor plants, then there will be more humidity in the house, which can also attract mold. 

Mold can latch onto nearly any surface and feed off it. Things like cardboard, drywall, paint, rugs, leather, wood, upholstery, and even insulation are places where mold can start growing if there is enough moisture in the environment for it to survive. 

How Did I Get Mold?

You might clean your house regularly, but that doesn't mean you can get rid of all the mold spores. These little spores can get in through your ventilation system, windows, and doors, or they can latch on to clothing and belongings and enter the house when you come in with them. Once inside, the spores may stay dormant for weeks or months until they get the right conditions to develop. 

They can easily be moved around the house through people and pets. If you recently had something that was affected by mold and you threw that item away, the spores from that item may have spread to other parts of the home. Spores can also distribute themselves through dust, so any contaminated dust in the home can also start a mold infestation. 

Signs Of Mold

The best solution is to detect mold before it becomes a major problem. In the right conditions, mold can grow extremely quickly and can easily eat away at the surface that it grows on. If this happens to be a valuable item or the structure of your home, it could lead to a lot of problems. 

One of the biggest signs is the odor that mold creates. Sometimes, this could smell like rotten eggs; in other cases, it might just smell like rubbish or like something is decaying. The odor depends on the surface that the mold is on. If anything smells off, get it inspected. 

The other major sign is fungus growth. Usually, you can spot fungus growth on carpets, furniture, clothing, or walls and floors. It can range from white to green to black, depending on the particular mold. 

Another sign is an increase in allergies and, specifically, breathing-related problems. If you have anyone in the house with asthma or a similar breathing condition, the allergy will flare up and won't go away because the mold spores are still in the air. 

Conclusion

The best solution is to get a professional team, such as the mold removal experts at SERVPRO, to help you with this situation. They will help you remove the mold properly and disinfect the area, so there is no possibility of the mold returning. The SERVPRO team has plenty of experience working with mold infestations, and they can help you get the issue resolved and prevent it from spreading.

How $5 Can Save You Thousands!

9/23/2022 (Permalink)

Just place the loop around the faucet handle, stretch the cord away from the house. Slide the cord lock until the cover is firmly against the house.

Every winter we see it, a client calls because they have a frozen pipe that has burst, and their basement is full of water.  The most vulnerable water pipe to freezing and bursting is the one that goes to the outside faucet of your home.  Clients always ask, how can this be prevented?  There are several things that we can recommend doing to prepare your home for the winter months, but the easiest and most overlooked are the most important.   

First, make sure all your hoses are disconnected from your home. If water remains in your hose, and freezes and expands, it will work up into the faucet and waterline, and cause water damage in the home.

Second, if you have a zone shut off to your exterior water sources, turn them off.  Most newer homes are plumbed with a shut off to the exterior water, usually within 10 feet from the outside water source, and is usually easily accessible when you have a broken pipe. A zone shut off is more convenient than shutting the water to the entire home.

Third, you can purchase a foam insulated faucet cover to install on the exterior water sources to your home. They are cheap, usually right around $5, and simple to install. The cover is an easy way to protect outdoor faucets from freezing temperatures. Just place the loop around the faucet handle, stretch the cord by pulling away from the house. Slide the cord lock until the cover is firmly against the house.

The foam cover protects outdoor faucets against freeze damage, provides peace of mind when the temperatures drop, and they installation is quick and easy

SERVPRO of Grand Rapids South and Northwest Grand Rapids is always available when you experience water damage, a flooded basement or ice damming.  Winter is rough enough, having to worry about who to call when an emergency happens shouldn’t be.

Our local contact number is 616.662.9700, we are always local and available 24/7.

Severe Weather Should Not Take You by Surprise

9/22/2022 (Permalink)

Heavy rains can do more than flood streets. Some waters can meet you at your front door.

During severe weather, your house will endure brutal conditions like high winds, heavy rain, and mountains of snow. Take the time to equip your home with accessories to survive a storm. Don't wait until the forecast calls for severe weather because you might not have enough time to make the necessary preparations

Home Architecture

If you're building a new home, ensure it complies with your city's structural regulations. If you live in an area prone to harsh weather, ensure you follow all the building guidelines, making it easier to withstand any weather disasters. For instance, some common rules include a driveway of a certain length and width, building your home on an elevated platform (for floods), a fixed number of rooms and corridors, installing safety devices like fire alarms and smoke detectors, and maintaining your lawn. A clear lawn and backyard with fewer obstructions make evacuation easier.

General Tips

Prepare an emergency evacuation plan to help you get out of the house if under threat. Understand the layout of your home, and mark all doors, corridors, windows, etc., for easier evacuation - practice escape drills every few months to develop route memory of the plan. Build an emergency kit with canned food, water, and disaster control supplies to last at least two days. Create this kit a few days before the weather changes. It is advisable to keep the kit assembled at all times and place it in an easily accessible place since you may not have much time to evacuate. Also, develop a plan to communicate and meet up with your family at a specific spot if everybody isn't together.

House Inspections

Conducting regular home inspections is crucial to withstand severe weather conditions. These inspections should include roof, piping, electric line, and property evaluations. If you find any problems, get them fixed immediately. Delaying the repair will only burden you in bad weather circumstances. For instance, suppose your area experiences a flood. You risk pipelines breaking and cutting off your clean water supply with faulty plumbing.

If you have any issues with electrical lines and a fire breaks out, open or live electricity lines pose a serious threat that can hinder your chances of escape. Property inspections will also help you know if your home's structure follows all disaster management guidelines, and if anything requires changing, you can do it with ease.

When you notice something out of the ordinary, call SERVPRO of South and Northwest Grand Rapids at 616-662-9700. A professional inspection will help you thoroughly prepare your home for any natural disaster.

Preparing for a Tornado, Hurricane, Wildfire, and Thunderstorm

If you live in a tornado-prone zone, your home must have a basement or underground bunker where you can stay until the tornado passes. Ensure your house surroundings don't have fixtures that can be uprooted, like fences.

For hurricane zones, have your home built at the right elevation. If the hurricane is approaching, secure your home by covering windows with storm shutters and installing straps to stabilize your roof.

For areas that experience frequent wildfires, it is essential that your home has a comprehensive fire alarm and smoke detector system. Have many fire extinguishers on hand and learn the fire evacuation procedure in your area.

For thunderstorms, prepare your home well ahead of time by removing any tree branches that could collapse onto your roof. Stabilize your roof and cover all windows with storm shutters. Understand your city's evacuation strategy and storm signals.

Preparing your home to withstand severe weather conditions reduces the damage it endures. Don't be thrown off guard at the last moment by bad weather. These tips will help you thoroughly prepare yourself and your home for any weather conditions.

Prevent Power Surges from Causing Severe Damage

9/22/2022 (Permalink)

Power surges often happen when transformers are hit by lightning, or when severe storms interfere with power lines.

We all know power surges can be a pain. They cause our electronics to malfunction, lights to flicker, and appliances to make strange noises. But did you know that power surges also cause severe damage to your home?

What Is a Power Surge?

In electrical terms, a power surge is a sudden surge of power for a brief period. It can occur when lightning strikes, a power line is knocked down, or an appliance is turned on or off. Power surges range from a few volts to thousands of volts and can last for a fraction of a second or several minutes.

While power surges are generally not harmful to people, they can cause serious damage to your home and electronic equipment. In extreme cases, power surges can cause fires. Therefore, it's crucial to take steps to prevent power surges from damaging your home.

How to Prevent Power Surges from Causing Severe Damage

You can do a few things to prevent power surges from causing severe damage to your home:

Install Surge Protectors

Surge protectors are devices that absorb or redirect excess electricity. They can be plugged into outlets and are often used to protect computers, TVs, and other electronics.

They're relatively inexpensive, easy to install and provide peace of mind from a power surge.

Unplug Appliances during a Storm

If thunderstorms are in the forecast, unplug appliances that could be damaged by a power surge, including computers, TVs, stereos, and small appliances.

You can also disconnect your home's main breaker to prevent power surges from occurring in your home.

Storms often knock down power lines, so it's important to be prepared.

Install a Whole-House Surge Protector

A whole-house surge protector is installed on your electrical panel. It protects your entire home from power surges.

A whole-house surge protector is the best option if you live in an area with frequent lightning strikes. Whole-house surge protectors are expensive, but they're worth the investment if you want to protect your home from severe damage.

Use Circuit Breakers

Circuit breakers are devices that shut off power to an electrical circuit when there's too much current. They're usually located in your home's electrical panel.

The circuit breaker will trip and shut off the power before the surge can damage your home when a power surge occurs. It is an effective way to prevent power surges from causing severe damage.

Have a Backup Plan

Even if you take all the precautions listed above, there's still a chance a power surge could damage your home. Therefore, a backup plan is always recommended.

One option is to purchase a UPS (uninterruptible power supply). UPS units come in different sizes, so you'll need to choose one appropriate for your needs.

It's also a good idea to have a backup generator on hand. Generators are used to power all or part of your home during a power outage. Again, you'll need to select a generator according to your needs.

You can always create an emergency power outage kit if you don't want to purchase a UPS or generator. This outage kit should include the essentials you'll need in the event of a power outage, such as flashlights, batteries, non-perishable food, and water.

By taking the time to create a backup plan, you can rest assured knowing you'll be prepared when a power outage occurs.

For professional assistance with your backup plan or other home electrical system issues, contact SERVPRO of South and Northwest Grand Rapids at 616-662-9700. We are vastly experienced in power surge issues. Our professional team will advise you on the best solution. We're always here to help.

Did You Find Mold in Your Commercial Building

9/22/2022 (Permalink)

There are many signs of mold before it becomes visible to the naked eye.

It's important to be aware that any presence of mold in a business can be extremely harmful to employees and customers. Molds produce allergens, mycotoxins, and other toxins that can cause serious health problems.

If you think you've found mold in your business, it's important to have it professionally removed as soon as possible. Do not try to remove the mold yourself - it's important to have a professional who knows how to properly remove the mold and clean up the area so there is no risk of exposure.

What are the signs of Mold?

The most telling sign of mold is the presence of visible mold growth. However, there are other signs that can indicate the presence of mold in a building, such as: 

- A musty odor

- Water stains or water damage

- Peeling or bubbling paint

- Cracked or warped ceilings or floors

- Condensation on windows or walls

- Increase in asthma symptoms or other respiratory problems

How Does Mold Affect Your Staff?

As we stated, mold can cause a variety of adverse health effects, the most serious of which is an allergic reaction. People with mold allergies can have severe respiratory problems, including asthma attacks.

People with compromised immune systems are also at risk for infection from mold exposure. And finally, mold can produce harmful toxins that can cause serious health problems. These toxins are known as mycotoxins, and they can cause a wide range of symptoms, including respiratory problems, headaches, skin irritation, and damage to the liver or kidneys.

So it's important to keep your office clean and free of any mold growth. And if you do spot any signs of mold, don't touch it!

How Do You Test For Mold?

If you're a business owner and suspect that you may have a mold problem, it's best to call in the professionals. Mold can cause serious health problems, so it's important to identify and address any issues as quickly as possible. 

SERVPRO is one of the leading providers of mold remediation services. They have extensive experience in identifying and removing mold from businesses of all sizes. They'll work with you to develop a plan tailored to your specific needs and will ensure that the problem is resolved quickly and safely.

Why Hire SERVPRO to Get Rid of Mold?

SERVPRO has been removing mold and restoring properties affected by mold for years. We have the experience and knowledge to do the job right, and we'll work tirelessly until your property is back to its original state. 

Mold can be a serious health hazard, so it's important to hire a qualified professional to remove it from your property. Not only will SERVPRO get rid of all the mold, but we'll also treat the area to prevent future growth. Give us a call today and let us take care of everything for you.

Dealing With Bursts Pipes in Your Business

9/22/2022 (Permalink)

A burst pipe can cause extreme damage, both during leakage and its aftermath.

There are a few telltale signs that can indicate a burst water pipe in a commercial building. If you notice any of the following, be sure to contact a professional as soon as possible: 

• Water leaking from walls or ceilings
• Sudden increase in water bills for no obvious reason
• Damp spots on walls or ceilings
• Mold growth
• Noises coming from the pipes, such as gurgling or hissing sounds
• Turn Off the Water

Water can be turned off to a commercial building in a variety of ways, but the most common way is to turn off the main water line. This can be done by finding the main water shut-off valve and turning it either clockwise or counter-clockwise (depending on the make and model of your valve).

If you can't find the main water shut-off valve, then you'll need to go to each individual floor and find the stop valves for each set of bathrooms, kitchens, etc. Each stop valve has a specific purpose (e.g., hot water, cold water, sprinkler system) so be sure to turn off the right one!

Be Sure to Remove Electronics

Water and electronics don't mix, so it's important to remove all electronic equipment from the vicinity of a burst pipe. If water gets into the circuitry, it can cause short-circuiting and serious damage. In addition, if the power is still on while water is present, you could be risking an electrical fire.

That's why we recommend removing all computers and other electronics away from the vicinity of a burst pipe - to protect both the equipment and the building.

How To Help Staff Know to Stay Away

If you are an employee and see water spilling out from under a door or see puddles near an outlet, do not enter the area. You may think it's just a little water, but there could be electrical current running through it. If you see sparks or any other evidence of electricity, do not enter the area and immediately report the situation to your supervisor. Even if it doesn't look like there is any danger, always assume that there is and avoid the area. Water and electricity don't mix!

Contact Your Insurance Company for Damages

It's important to contact your commercial insurance company as soon as possible after a pipe burst in order to minimize the damage and ensure you are covered. A burst pipe can lead to serious water damage, costing thousands of dollars in repairs. By contacting your insurer as soon as possible, you can speed up the process of getting your claim approved and start repairs quickly.

How To Help Dry the Area Quickly

There are a few key things you can do to help dry the area out quickly and minimize the damage. First, try to remove any excess water or moisture as quickly as possible. Use a wet vac or towels to soak up any standing water. If the area is carpeted, use a shop vac to suck up any moisture in the padding and under the carpet. 

Then, if possible, open all of the windows and doors in the area to allow it to air out. Turn on fans or heaters to help speed up the drying process. You can also use a dehumidifier to remove moisture from the air. Finally, if you have access to them, use industrial-strength fans or heaters to help dry the area out.

Call SERVPRO ASAP

If you suffer from burst pipes, it's important to call a professional water damage restoration company like SERVPRO. They have the experience and expertise to handle the aftermath of a burst pipe, including extracting any water, drying out the area, and repairing any damage that's been done. Plus, they can help you with insurance claims and get your home back to normal as quickly as possible.

Restoring Your Garage after a Fire

9/22/2022 (Permalink)

A fire damaged garage can burn everything it the confined space.

If your garage catches on fire and is put out, your first steps should be to contact your insurance company and a professional restoration company, like SERVPRO. They can help you assess the damage and begin the process of cleaning and repairing your garage.

Fire damage can be very extensive and can cause a lot of damage in a short period of time. It's important to have a professional assessment done as soon as possible so that the right steps can be taken to restore your garage to its original condition.

How Do You Clean Up Smoke After a Fire?

If your garage has been damaged by a fire, it's important to take the necessary steps to clean up the smoke and soot residue. Smoke and soot can cause a number of respiratory problems and can also damage your belongings.

SERVPRO is a professional cleaning company that specializes in fire and water damage restoration. We can help you clean up the smoke and soot residue from your garage and can also investigate to see if we can restore other damaged parts of the building.

How Do You Clean Fire Damaged Concrete?

If your garage has been damaged by a fire, it's important to clean the concrete as soon as possible. The soot and ashes from the fire can cause the concrete to become stained and discolored.

If you're dealing with a small area of damage, you can clean it yourself using a vacuum cleaner and some detergent. For larger areas, it's best to call in professionals. SERVPRO is a company that specializes in cleaning up after fires and other disasters. They have the equipment and experience necessary to get your garage back to its original condition.

What’s Salvageable After a Garage Fire?

In many cases, items that appear to be destroyed can often be restored with the right techniques and equipment. The professionals at SERVPRO have years of experience in fire damage restoration, and they will work tirelessly to get your garage back to working condition.

How Do You Seal Wood After a Fire?

If your garage has been damaged by a fire, it's important to take action quickly to prevent further damage. One way to do this is by sealing the wood. SERVPRO can help by providing the necessary equipment and expertise to seal the wood and protect your home.

Fire can cause significant damage to wooden surfaces, and in some cases, the fire may have even reached the inside of the wall studs. In order to prevent water damage and additional decay, it's important to seal the wood as soon as possible. SERVPRO can provide a variety of services including content cleaning, pack-out services, and air scrubbing. We also have specialized equipment that can be used to dry out walls and floors quickly.

How Can SERVPRO Help You After a Garage Fire?

Fire can cause significant damage to wooden surfaces, and in some cases, the fire may have even reached the inside of the wall studs. To prevent water damage and additional decay, it's important to seal the wood as soon as possible. SERVPRO can provide a variety of services including content cleaning, pack-out services, and air scrubbing. We also have specialized equipment that can be used to dry out walls and floors quickly. Contact us today to see if we can help.

Cleaning Your Chimney Will Lower a Chance for a Fire

9/22/2022 (Permalink)

Cleaning your chimney annually can help to prevent a fire from happening in your home. By removing the soot and creosote build-up from your chimney, you can help to create a safe environment for yourself and your family. Soot and creosote are highly flammable and can easily ignite, causing a dangerous fire in your home.

Signs of a Chimney Fire

When you see any of the following signs, it means you have a chimney fire and should call your local chimney sweep or fire department immediately.

1. There is excessive smoke coming from the chimney.
2. You can smell something burning in the house.
3. You can see flames or sparks coming from the top of the chimney.
4. The bricks around the top of the chimney are cracked or missing.
5. The metal liner inside the chimney is damaged or corroded.

Roof Damage Because of a Chimney Fire?

Chimney fires can cause significant damage to a roof. The heat from the fire can warp and melt the roofing material, and the smoke and soot can discolor and corrode the metal flashing around the chimney. In extreme cases, the fire may even cause the chimney to collapse.

If you have a chimney fire, it's important to take steps to prevent further damage to your home. Be sure to call a professional restoration company to assess the damage and help you get your home back to normal.

Puff Back Through the Chimney?

Puff Back is a condition where flammable creosote deposits in a chimney or furnace explode, sending soot and ash spewing into the air. The name comes from the sound of the explosion, which is similar to that of a cannon.

Creosote is a black, tarry substance that forms when wood or coal is burned incompletely. It can accumulate in chimneys and ductwork over time, and if it's heated to the point of combustion, it can cause a Puff Back.

Are Soot and Smoke Inhalation the Same?

The short answer is no, they are not the same. Soot is a black or brown powder that is produced when something burns, such as coal, wood, or oil. Smoke is made up of soot and other particles that are created when something burns. Inhalation of soot can cause health problems such as coughing, difficulty breathing, and chest pain. Inhalation of smoke can also cause health problems, including coughing, difficulty breathing, chest pain, and asthma attacks.

What Happens After a Chimney Fire?

If you experience a chimney fire, the best thing to do is call your insurance company and SERVPRO for fire damage restoration. A professional will come in and assess the damage, clean up the soot and ash, and repair any damages caused by the fire. It's important to act quickly after a chimney fire because the longer the soot and ash sit in your home, the more damage they can cause.

Why Call SERVPRO to Help?

If your home has suffered a chimney fire, it's important to call in the professionals to help get your property back to normal. SERVPRO is one of the leading restoration companies in the country, and they have the experience and expertise necessary to properly deal with the aftermath of a chimney fire.

Chimney fires can cause a lot of damage, not just to your chimney but also to your roof and home interior. The soot and ash from the fire can be extremely corrosive, and can quickly eat away at metal, wood, and other materials. SERVPRO's team of experts will work quickly to clean up the mess and restore your home to its former glory!

The Benefits of Working with SERVPRO

9/22/2022 (Permalink)

Why Use SERVPRO for Mold Removal?

Mold spores can cause a variety of reactions in people, including sneezing, watery eyes, a runny nose, and skin irritation. In some cases, mold can also cause more serious health problems. For this reason, it's important to have any mold removed as soon as possible.

SERVPRO is a reliable and experienced company that specializes in mold removal. They have the knowledge and equipment necessary to safely remove all traces of mold from your home or office. Additionally, SERVPRO can help you take steps to prevent future mold growth.

How We Help with Water Damage Restoration

If you've experienced water damage in your home or business, it's important to take action as soon as possible to minimize the damage. SERVPRO can help with water damage restoration, from extracting the water to drying and restoring your property. We have the experience and training necessary to get the job done quickly and efficiently.

To start the process, just call us! We'll send someone out right away to assess the situation and create a plan of action. We'll work quickly to get your property back to normal, so you can get back to your life.

Fire Damage Restoration is Our Specialty

If you have experienced fire damage in your home or business, it is important to call a professional restoration company as soon as possible. Fire damage can be severe and can cause lasting damage if not addressed quickly.

At our company, we specialize in fire damage restoration. We will work quickly to assess the damage and begin the restoration process. We will also work with your insurance company to ensure that you receive the maximum reimbursement for your damages. 

We’re Known for Our Commercial Building Restoration

Our team has the experience and expertise to handle any restoration project, no matter the size or complexity. We understand the importance of restoring a property back to its original condition as quickly as possible, so that business can resume as usual. 

If you're looking for a reliable commercial building restoration company, contact us today. We'll be happy to discuss your specific needs and provide a proposal for the work that needs to be done. We're always available to answer any questions you may have, so don't hesitate to call us anytime.

Our team of experienced and qualified professionals understands the devastation a fire or water event can cause. That is why our focus is always on providing excellent customer service and returning your property to its preloss condition as quickly as possible.

We have the largest fleet of certified restoration vehicles and equipment in the industry, so we are prepared for any size disaster. We also offer a wide range of services, including water damage restoration, fire damage restoration, storm damage restoration, and more.

For reliable and professional restoration services, call SERVPRO today!

Ways to Prepare for a Home Fire

9/20/2022 (Permalink)

A fire evacuation plan checklist adorned by a fire extinguisher.

It is always a good idea to prepare for any home disaster. Compared to other home accidents, fires are the most common. If you aren't well prepared to handle a home fire, you will experience detrimental losses. Develop a concrete plan to deal with a sudden fire breakout to increase your chances of survival. Here is a comprehensive list to prepare your home for fire.

Make an Escape Plan

The foremost aspect of home fires you should address is creating a detailed escape plan. Start with your house or apartment's blueprint. Familiarize yourself with the layout and make a note of all fire escapes, building entrances and exits, doors, corridors, and windows. Understand the fire alarm system of your home and thoroughly understand your building's fire emergency procedures. If you have children and pets, practice fire drills to ensure they aren't lost if a fire breaks. Your escape plan should include a meeting point after exiting the house or building and ensure to stop anyone from entering the building until the fire department comes and extinguishes the fire.

Remember, every second counts in a fire. Escape plans help you get out of your home quickly, so practice your home fire escape plan twice a year at least. A fire can become life-threatening in merely two minutes. A residence can be engulfed in flames in five minutes. When you notice something out of the ordinary, call SERVPRO of South and Northwest Grand Rapids at 616-662-9700.

Understand the Basics of How to Deal with a Fire

Even if you have a comprehensive plan on how to escape a fire, without knowing how to protect yourself, you won't make it far. The fire isn't the only hazard; flames, smoke, collapsed building structures, open electrical circuits, etc., will also get in the way of your escape and can severely harm you. If your clothes catch fire while escaping, stop, drop and roll to put out the flames. Cover your nose and mouth to prevent smoke inhalation if you need to go through smoke-filled corridors. Always stay close to the ground and never run. Navigating spaces with the smoke clouding your vision becomes hard, so staying close to the ground will stop you from tripping or running into things.

Fire Alarms and Smoke Detectors

Fire alarms and smoke detectors are life-saving devices that should always be operational. Install smoke alarms on every floor and in every bedroom of the house. Smoke alarms are meant to be installed onto ceilings since they detect rising smoke. Regularly get them inspected and change the batteries frequently. Do not switch off the low battery alarm. You might forget to change batteries, and the alarms won't go off if a fire happens. If you stay in an apartment, you must know what the fire and evacuation alarms sound like. A home equipped with smoke detectors and fire alarms is more likely to survive a fire than one without.

Fire Extinguishers

Most commercial buildings and apartments have fire extinguishers. If you live in a house, invest in a good fire extinguisher or two. Keep one in your kitchen and have one for each floor if possible. Different class fire extinguishers are available, so familiarize yourself with each rating system. Class A ratings are effective against paper, wood, textiles, and plastics. Class B is effective against flammable liquid fires, and class C is against live electrical fires. Learn to properly operate an extinguisher, including knowing how to remove the pin lock, aim, and release.

A comprehensive plan can determine the outcome of a life-threatening situation. It is never too late to prepare your home for a fire accident, so keep our detailed information at hand when preparing your home for a fire.

Commercial Building Fire Damage Restoration

9/20/2022 (Permalink)

Fire can damage the sturdiest of commercial properties, including warehouse equipment.

How Do You Restore a Commercial Building after a Fire? 

A fire in a commercial building can cause extensive damage and can be a very stressful experience. You may have a lot of questions going through your head, such as "How do I restore my property?" and "How do I get my business back up and running?" Let's break down some of the big questions you may be facing after a commercial building fire.

How Do You Clean Up Commercial Fire Damage?

The first step in the cleanup process is assessing the damage and determines what can be saved and what needs to be replaced. Once that's been determined, they'll start working on cleaning up soot and smoke damage from surfaces like walls, ceilings, and floors. This is a delicate process because surfaces can be easily damaged if not treated correctly. 

How Do You Get Smoke Damage Off Painted Walls?

At SERVPRO, our professional teams have the training and equipment to properly clean your painted walls and return them to their pre-damage condition. We start by assessing the extent of the damage and determining what cleaning methods will be most effective. We then use advanced cleaning techniques and equipment to remove pungent odors caused by smoke damage. Finally, we finish by sealing or repainting the affected areas, depending on the severity of the damage.

Can Smoke Damaged Furniture Be Cleaned?

If your office furniture has been damaged by smoke, you may be wondering if it can be cleaned and restored. The answer depends on the type of damage and the materials involved. If the damage is superficial, such as soot staining, then it may be possible to clean the furniture with mild detergent and water. However, if the damage is more serious, such as burning or melting, then it will likely not be possible to restore the furniture to its original condition. In this case, you may need to replace the damaged pieces. 

If you are unsure of the extent of the damage, it is best to consult with a professional who can assess the situation and advise you on the best course of action

What Is the Timeline for Full Restoration after a Commercial Building Is Damaged? 

After a commercial building is damaged by fire, the timeline for full restoration depends on the extent of the damage and the insurance policy. Generally, most insurance companies will have a set time frame in which they expect the business to be up and running again. Otherwise, they may not cover any additional damages that occur after that time frame.

In terms of the restoration process itself, it typically takes anywhere from several weeks to a few months to fully rebuild a commercial building. This timeframe can vary depending on the contractor you hire, the severity of the damage, and other factors. However, it is important to keep in mind that safety should always be prioritized over speed, so make sure to hire a reputable contractor who will take their time.

Who Is the Best Commercial Restoration Company?

SERVPRO is a professional restoration company that provides restoration services for both commercial and residential properties. They have a team of experienced and certified professionals who are available 24/7 to respond to emergency situations. SERVPRO also offers a wide range of services, including fire and water damage restoration, mold remediation, and construction services.

How to Protect Your Business in a Flood Zone

9/19/2022 (Permalink)

The foundation of a building is flooded because of rising waters in an urban environment.

You may not think your business is at risk of flooding, but if you operate in a flood zone, it's important to be prepared. Flooding can occur suddenly and without warning and cause extensive damage to your property. Here are some tips to help protect your business in a flood zone

Elevate Your Business Using Piers or Stilts

If you own property in a flood zone, it's important to take steps to protect it from flooding. One way is to elevate using piers or stilts. Elevating reduces the risk of flood damage by keeping your commercial property above the water line. Additionally, elevated property is less likely to be severely damaged by flooding because the water has less impact on the structure. It's essential to consult with a professional to ensure it is properly constructed if you are contemplating elevating your property.

Install Sump Pump and Vents

You know flooding is a real danger if you operate in a flood zone. You can do a few things to protect your home, like installing vents and a sump pump. Vents help prevent water from building up in your crawl space, and the sump pump will help remove any water that accumulates. These devices can be installed relatively easily and could save you from serious damage. So, if you're looking for a way to protect your property, consider installing vents and a sump pump.

Apply Dry Flood Coating

No one wants to think about the possibility of their business being flooded. An option is to apply dry flood coatings and sealants. These products create a barrier against water, helping to keep your commercial goods dry in the event of a flood. They're relatively inexpensive and easy to apply, so there's no excuse not to take this simple step to protect your home.

Install Check Valves

If you do business in a flood zone, you must protect your home, and installing check valves on your pipes is a viable choice. Check valves are designed to prevent water from flowing back into your piping system, which helps prevent a sewage system backup during floods. While most homes have some type of check valve installed, it's always a good idea to double-check that all your pipes have them. If you're unsure how to do this or have other questions about protecting your home during a flood, you can always call SERVPRO of South and Northwest Grand Rapids. We are a highly experienced firm providing 24/7 restoration services. So, call us on 616-662-9700. We're always happy to help.

Slope Your Lawn Away from the Property

Slope your lawn away from the property to protect it from flooding. Sloping the lawn redirects water building up near your foundation, reducing the risk of flooding. You should also ensure your gutters and downspouts are clear so they can properly redirect water.

Protecting your commercial property from flooding doesn't have to be complicated or expensive. Following these simple steps can help keep your business safe during a flood. Having a flood insurance policy is vital if you live in a flood zone. Stay informed with the weather forecast via the many phone apps and be prepared to evacuate if necessary.

SERVPRO specializes in flood prevention and damage. We have many years of experience with a team of professional experts to assess and resolve your flood damage issues.

What Does That Water Stain Indicate?

9/19/2022 (Permalink)

Water, particularly carrying sewage or other liquids, can stain the toughest of surfaces. can stain

Water stains can be puzzling. Is that stain from a leaky pipe or just a drop of water that seeped in from the rain? Either way, it's important to get to the bottom of the matter quickly. After all, water damage is one of the most common and costly problems homeowners face.

Here are some of the most common water stains and what they might indicate:

Stains on the Ceiling

You likely have a leaking roof or an issue with your gutters if you notice a water stain on your ceiling. When gutters become clogged with leaves and debris, they can't properly funnel water away from your home. Clogged or broken gutters cause water to back up and seep into your home, leading to water stains on the ceiling.

This leakage can also occur around roof vents, chimneys, and skylights. If you have a water stain on your ceiling, it's imperative to call a professional to diagnose the problem and make the necessary repairs.

Stains on the Walls

Water stains on your walls could be caused by several issues, including leaks in your pipes or roof. If you have a water stain on your wall, it's important to determine the source of the leak, fix it, and prevent further damage.

Stains could also result from condensation, often in homes with poor insulation or ventilation. This water damage is most common in bathrooms, kitchens, and laundry rooms. If you have condensation on your walls, you'll need to improve the home's airflow.

You might also see wall-stains after heavy rains or storms. If water is seeping into your home from the outside, you must waterproof your walls to prevent further damage.

Stains on the Floor

Leaks in pipes or appliances usually cause water stains on your floors. If you have a water heater, washing machine, or dishwasher, frequently check for leaks around these appliances. You should also check the area around your toilets and sinks for leaks.

If you have hardwood floors, water stains can form due to leaks in the roof or windows. If you have tile floors, water stains are usually caused by leaks in the grout or caulking.

Your flooring material is also significant in its susceptibility to water damage. For example, hardwood floors can warp and buckle when exposed to too much water. Tile and linoleum floors are more resistant to water damage, but they can still be stained by water.

Water can seep through cracks in tile or wooden floors, causing the material to swell and discolor. If you have water stains on your floor, it's important to determine the source of the leak and fix it immediately to prevent further damage.

Stains around Windows

If you notice water stains around your windows, it's likely due to condensation. When warm air inside your home hits a cold windowpane, it causes water to condense and form a stain.

You'll need to improve the insulation in your home to prevent condensation stains. This can be done by adding weather-stripping around your windows and doors. You should also open your curtains and blinds during the day to allow sunlight and improve air circulation.

Brown or Yellow Stains

If you notice brown or yellow stains on your walls, ceiling, or floors, it's likely due to rust. These stains are most commonly seen in homes with metal pipes. If you have galvanized steel or iron pipes, they could be rusting on the inside and causing these stains.

It's imperative to have rusty pipes replaced as soon as possible, as rust can cause your pipes to leak and lead to expensive repairs.

It's important to determine the source of the leak when you notice any water stains in your home and make the necessary repairs. Water stains are caused by several issues, including leaks in your roof, windows, or pipes.

These leakages can be devastating if not fixed immediately, so it's crucial to call a professional. For more information or to schedule a consultation, call SERVPRO of South and Northwest Grand Rapids at 616-622-9700 and let them help you get your home back to normal.

September Is National Preparedness Month

9/9/2022 (Permalink)

Flashlights, batteries, and other lights sit on a shelf, key ingredients to keep your home alight in case of emergency power outage.

Every year, a month is set aside to raise awareness of the importance of being prepared for crises and natural disasters that could occur at any time. Every year has a theme highlighting the year's major objectives. In addition, activities and planned schedules for each week of September help with achieving these objectives.

The government details a plan for national readiness and creates a list of the most important skills required to make it happen. This plan has five parts: prevention, security, mitigation, response, and recovery. National Preparedness Month is when people, organizations, and communities are encouraged to evaluate and improve their ability to deal with crises and disasters.

How It All Began

The word disaster derives from an Ancient Greek phrase meaning “bad star.” It refers to the idea that bad things happen as a result of planetary alignment. A disaster, crisis, or catastrophe is an event that causes severe damage to people, property, the economy, or the environment. A disaster, whether long-term or short-term, can destabilize society and alter people's perceptions of life. As a result, planning for these events is necessary to avoid helplessness when disasters occur.

The Federal Emergency Management Agency (FEMA) established National Preparedness Month (NPM) three years after the September 11, 2001, attacks to encourage all Americans to make emergency plans. They chose September because of its historical significance and because the Atlantic hurricane season peaks in the middle of this month.

How to Prepare

National Preparedness Month, observed in September, encourages and reminds Americans to be prepared for crises or disasters in their homes, workplaces, and communities. Homeowners, families, neighborhoods, and businesses can use this opportunity to learn more about disaster preparedness, reduce risks to human health and the environment, and educate others.

Here are some simple tips to help you get ready:

Create a Pack

Gather supplies to last a few days after a disaster for everyone in your home. Remember to consider the specific needs of each person or animal if you need to flee quickly.

You should consider a few essential items: plenty of water, snacks like cookies or health bars, portable batteries for cellphones (ensure they are fully charged), and warm clothing like a sweater or rain jacket. Also, any chronic medication that is essential to maintaining your daily health. For your pets, water and food are essential.

Arrange and update your kit according to SERVPRO of South and Northwest Grand Rapids' recommendations.

Plan Ahead

It is important to consider how to avoid these dangers and deal with them if they arise. You and your loved ones should talk about communication during and after a disaster. Check your strategy with SERVPRO of South and Northwest Grand Rapids, whose team is committed to providing services that go above and beyond industry standards.

Contact Professionals

Take steps to minimize the impact of natural disasters on you and your loved ones. Call SERVPRO of South and Northwest Grand Rapids at 616-622-9700 for immediate assistance in the event of an emergency or major disaster. For residential and commercial property, SERVPRO of South and Northwest Grand Rapids has extensive experience restoring properties in the aftermath of a disaster. We prioritize getting you back to normal as quickly as possible with minimum cost.

Recognize the potential for disasters in your area and learn how to fortify your home to withstand storms and other common threats.

Also, check your insurance coverage to ensure it is up to date. We have all had instances where we were unprepared for emergencies. Fortunately, regular preparation for unforeseen circumstances has been shown to save lives and improve corporate results. This is why National Preparedness Month is celebrated.

Watch Out for Heavy Rains and Sewage Backup

8/8/2022 (Permalink)

If you live in an urban area, you probably have a network of underground sewers carrying wastewater away from your home. These sewers are designed to handle a certain volume of water but can become overwhelmed during heavy rains. As a result, sewage can back up into your home through drains or toilets, creating a messy and potentially dangerous situation. You can do a few things to help prevent sewer backups.

Install Check Valves

No one wants to deal with a sewage backup, so it's important to take steps to prevent one from happening in your basement. Check valves are important in flood prevention because they close when water starts flowing backward. It prevents sewage and stormwater from coming back up through your drains and into your home. You can get check valves installed by a professional or purchase them at most hardware stores. By taking this simple step, you keep your basement dry and free of potential sewage backups.

Install Sump Pump

When sewage backs up in your home, it is usually a nightmare. Not only is it a gross mess, but it can also pose a serious health risk to you and your family. Fortunately, there is a way to protect your home from sewer backups: by installing a sump pump. A sump pump is a small pump installed in the lowest point of your basement or crawlspace. When water accumulates in the sump pit, the pump automatically turns on and removes the water; this helps prevent the water from rising and flooding your home. In addition, sump pumps can also help protect your home from foundation damage by preventing water from seeping into the soil around your foundation. So, install a sump pump if you want to keep your home safe from sewage backups and floods.

Install Rain Gutters and Downspouts

Installing rain gutters and downspouts can help prevent sewage backups during heavy rains. Gutters collect rainwater from your roof and channel it away from your foundation, while downspouts direct the water even further away from your home. They help reduce the water that saturates the ground around your sewer line, making it less likely to back up. In addition, you should also consider installing a backflow valve in your sewer line. This device prevents sewage and wastewater from flowing back into your home, even if the main sewer line has overflowed.

Call a Professional

Sewage systems are designed to handle a certain amount of water; when they are overloaded, they can back up into your home or business. Heavy rains are often the cause, as the rainwater can overwhelm the sewers, causing a backup. It's important to call a professional if you live in an area prone to heavy rains to help prevent this from happening. If you notice sewage backup call a professional service like SERVPRO of South and Northwest Grand Rapids. We have the training and experience to safely clean and restore your property. We are available 24 hours a day to help. Call us at 616-662-9700 to get your cleanup started.

SERVPRO will inspect your system and ensure it is in good working condition. We might also recommend some changes you can make to help reduce the risk of sewage backup.

Sewage backups can be a messy and smelly problem, but more importantly, they pose severe health risks for you, your family, and your pets. Moreover, the damage to your home could be equally disastrous and very costly. However, by following these simple tips, you can tackle the issue quickly and effectively and keep your home clean and free of sewage backups.

Pipe Bursts Can Still Cause Damage in the Summer

8/8/2022 (Permalink)

It is not a novelty that water pipes burst when affected by cold temperatures. Whenever a pipe is frozen, it is highly probable to crack and cause a significant problem. When water expands, it freezes, and the extra pressure applied breaks the pipes.

However, it might come as a surprise to know that burst pipes also happen during the summer months. Even if your pipes endured the harsh winter without a scratch, you might find they barely resist the first weeks of summer.

The reasons are many, and here we'll discuss them.

Weakened Pipes

Worn-out pipes are useless. After all, there is a high chance they can burst at any moment. This occurs because old and wasted pipes are weak since they've lost their capacity for resisting normal water pressure levels. It could be partly due to the heavy damage received during the winter season. However, it could only be because they are too old to function any longer.

High Water Demand

Unsurprisingly, the summer season brings with it some unbearable heat waves. Our way to fight the heat is with fresh water. Naturally, this leads to a greater demand for water in an entire neighborhood or city.

Watering the plants, drinking water more regularly, and filling up the swimming pool all cause the pipes to work excessively. Eventually, this pressure leads to leaks in the pipes.

Clogging

It is tiresome to deal with a clogged pipe. Not to mention, it is also problematic. After all, clogged pipes are prone to bursting.

The reasons for it are plenty. It could be that the pipe gathered too much hair or soap, creating a filthy “wall” obstructing water movement.

Of course, this phenomenon occurs not only in summer but throughout the year.

Also, clogging is a product of “hard water.” Hard water contains high mineral levels that gradually build up inside the pipes, restricting the flow of water and, once again, causing them to burst.

It is a silent enemy that grows stronger as time passes. Unfortunately, sometimes it is already too late to discover, but never to solve.

The Heat

Cold temperatures drastically affect the pipes. However, heat also worsens the situation. Actually, hot temperatures cause more problems than cold because of a few particular reasons.

When the weather is too hot, the soil dries. As a result, water pipes could shift and burst. Not to mention, heat expands metal. If pipes are made of metal, it means the probability of them expanding during summer is elevated.

Going back to the soil, it is worth mentioning that tree roots also affect underground pipes. If they grow too much, they could reach the pipes and wrap them around, causing them to burst due to the high pressure applied.

It is an unfortunate event when pipes burst and cause damage to your house or living area. The water leaking through the pipes permanently damages walls, ceilings, floors, and interiors. In the worst-case scenario, it floods your home, causing extensive damage to every area.

In addition, mold could grow, leading to illnesses and other health issues. Once mold sets in, it becomes a difficult and very costly situation to rectify.

Therefore, we encourage you to be attentive to any of the warning signs mentioned. In other words, consider that the summer season is not a safe season for your pipes. Always have professionals check and deal with these occurrences immediately.

When you notice something out of the ordinary, call SERVPRO of South and Northwest Grand Rapids at 616-662-9700 without delay. Our professionals have many years of experience dealing with burst pipes and sewage issues. We are here for your convenience.

Preparing Your Home for When You Go on Vacation

7/19/2022 (Permalink)

Making a checklist of ways to protect your home is just as important as planning your vacation.

A vacation is the best time to relax and stay worry-free. After getting your luggage ready and checking you have everything you need, it is important to ensure your home is taken care of before leaving. No one wants to come back from vacation to find problems like break-ins, rotten food, or leaking water. While on vacation, you will keep worrying if you didn't prepare your home properly before you left.

Here are some things you should do for peace of mind while on vacation.

Make It Look Like Someone Is There

An unoccupied house is an invitation for burglars to break in and steal your valuables. Even if you are not home, you can still make it look like someone is there, preventing anyone from thinking about breaking in. You can set the lights to turn on and off at specific times, control the TV remotely, and ask a friend to collect your mail while you are on vacation. You can also hire a home sitter to stay at your home, take care of plants, and keep it occupied.

Take Plumbing and Electrical Precautions

You never know when an appliance will break down, and the worst time will be on your vacation. Keeping appliances running while you're not home is an expense and can cause costly problems. So unplug all your small appliances and electronic devices except the TV if you use it remotely. Turn off water valves and electric switches to non-essential rooms. Program your thermostat to save on energy by raising the temperature in the summer for cooling and lowering it in the winter for heating. A smart thermostat can be remotely controlled, giving you full control over it.

Tidy Up

No one wants to come back from a vacation to clean the house. You don't have to deep-clean everything before you leave, but you should tidy the house to sustain the relaxation mode when you return. Make your bed, vacuum, scrub the sinks and toilets, and tidy up each room, so it looks easy on the eye.

Clean Out Your Refrigerator

Before going on vacation, open your fridge and look at what foods are in it. Some foods will spoil after a while, even in the fridge. Freeze foods that can be frozen; eat what you can and toss what you don't want. It would be a good time to wipe the surfaces clean. If you leave for an extended time, you might want to throw out everything and unplug your fridge, as most foods will expire before you return.

Check All Doors and Windows

Right before you open the door to go on vacation, take a tour around your house and check if all entry points are sealed. Go over every door and window to check they are closed tightly and can't be opened easily. If you don't use a door or a window often, check them first as you might forget to lock them.

Take Out the Trash

One of the worst things to forget before going on vacation is taking out the trash. You will return home to awful smells and pest infestations. Ensure you take the trash with you as you go out of the door and run your garbage disposal with water and half a cup of vinegar to keep the stinking smells away.

Preparing your home before leaving on vacation is necessary to avoid unpleasant incidents or serious accidents like flooding or electrical fires. You need to relax and have fun while on vacation, but it can be ruined if you keep worrying about your home. Use these tips to make your home safe and prepared and enjoy your vacation.

Effects of Standing Water in and around the House

7/6/2022 (Permalink)

Standing water in the most sturdy of structures is still cause for alarm.

Water is life for all living beings, but stagnant or standing water is a sign for Michigan homeowners that there are issues with drainage and water management on their property. If you see standing water in or around your house, you shouldn't ignore it or think it will go away by itself. Ignoring standing water can cause various dangers to you and your family. Additionally, standing water is a symptom of a bigger underlying problem or problems that must be addressed as soon as possible.

Here are some effects of standing water you must be aware of.

Attracts Insects and Pests

Standing water is ideal for insect breeding as they need wet conditions to thrive. Insects like mosquitoes, ants, cockroaches, termites, and ticks reproduce in wet conditions. Insect infestation in or around your house is dangerous as it carries various diseases. Vermin, like mice, rats, and possums, also look for wet places and cause severe problems and inconveniences, such as spreading diseases, biting, and leaving waste.

Mold Growth

Mold and mildew grow in standing water. Wet conditions in your house allow mold to produce poor air quality and ruin furniture, clothes, and other items with porous surfaces. Mold makes your house smell unpleasant and causes a wide range of diseases, some critical. Removing mold is a complicated process that takes a lot of time and money while putting your health at risk, so it's better to prevent it from spreading by immediately getting rid of standing water.

Causes Foundation Damage

Standing water will seep into your house foundation if left unattended for a long period and cause shifting and bowing of your home structure. Whether the standing water is in your house or around it, it can lead to the breakdown of your home's foundation. Structural collapse can happen if the problem is ignored for a long time. Signs that your house has foundation problems include stuck doors and windows, concrete cracks, squeaking floorboards, tilting chimneys, and uneven floors.

Electrical Hazard

It is known that water and electricity don't mix well. Therefore, standing water in your house is an electrical hazard as any electronic system can cause an electric shock to anyone touching the water. Water will damage various home systems, such as the furnace, air-conditioning units, and water heater, and react with their electrical parts. It will be expensive to repair these systems, and the structural damage caused by standing water and the electrical hazard is too dangerous to ignore.

How to Prevent Standing Water

Homeowners in Michigan need to prevent water leakage in or around their houses. Ensure your roof drainage is unobstructed; the downspout will drain water away from your home foundation. If you have sprinklers, ensure that they are working properly and make them run less than usual if there is standing water around them.

If water is leaking inside your house, find the source of the leak and fix it as soon as possible. Shut off the water valves once you have located the source and clean up the water as much as possible. If you don't know how to fix the water leak, call a professional soonest.

Standing water causes a wide range of problems, such as health risks, structural damage, and unpleasant living conditions. It attracts insects, vermin, and bacteria that carry life-threatening diseases like E.coli, Zika virus, and more. Tackling the problem in its early stages to prevent these problems is crucial. Ensure your drainage inside and outside your house is working properly and nothing leaks water.

Keep your family safe by preventing standing water from forming in or around your house. And when you notice something out of the ordinary, call SERVPRO of South and Northwest Grand Rapids at 616-662-9700.

Save Your Restaurant From Becoming a Nightmare

6/28/2022 (Permalink)

A chef ducks away from a large fireball in a grill pan.

A restaurant must have delicious food and drinks, but it should also provide excellent customer service. Your goal is to make every customer so happy that they can’t wait to come back. Unfortunately, disasters such as fires and floods can occur, which can force a restaurant to close down for a while. To save your restaurant from this nightmare, you may need the help of a restaurant fire damage restoration company like SERVPRO.

Fires in restaurants are unfortunately more common than you might think. If you're a restaurant owner, this is a nightmare scenario. You work so hard to build your business and create a fantastic dining experience for your customers, but a fire can destroy everything in moments. What's worse is that even if your restaurant doesn't burn down completely, smoke and water damage can be just as devastating.

Your restaurant will not be able to serve guests after a fire until it is cleaned and restored. Time is of the essence when it comes to restaurant fire damage restoration. Every day your doors are closed you lose money. This is where a professional fire restoration company comes in. To save your restaurant from turning into a nightmare, you need the help of professionals that know how to restore a commercial kitchen and restaurant after a fire, flood, or other disaster.

When your restaurant is hit with a nightmare, SERVPRO of South and Northwest Grand Rapids is here to help. We respond 24/7 to help you clean up the disaster, restore the damages, and get your restaurant doors open again as quickly as possible.

What happens during a restaurant fire damage restoration?

In the wake of a fire, how do you proceed? First, an inspection is conducted to understand the impact and damage to your restaurant, and then a plan is implemented to get your restaurant back to normal. Our restoration team will inspect your entire building to find out how much damage the fire has caused and which parts of the restaurant are salvageable and which must be replaced.

After a complete evaluation is done, we will help you clean your restaurant and get your restaurant operational again. Most times, kitchen equipment will need to be replaced. While it may be possible to repair some of your restaurant equipment and appliances, it’s often more efficient and affordable to replace equipment.

Restaurants are susceptible to fire damage. When a fire occurs, the building and everything in it is usually covered in soot and smoke. The restaurant will need to be fully cleaned from top to bottom in order to return it to its original state. Special chemicals will need to be used to clean the kitchen and cooking equipment, as well as appliances and counters. We provide complete restaurant fire damage restoration services.

We are trained professionals in the restoration industry. Our team is IICRC certified, which means we have specialized training from the Institute of Inspection Cleaning and Restoration, Our team knows the best practices for water and fire restoration including carpet and upholstery cleaning, and cleaning counters and other surfaces in your restaurant. This means once we’ve done our job, you can bring back your customers and resume business as usual.

If you’re facing a restaurant disaster, call SERVPRO of South and Northwest Grand Rapids today at (616) 662-9700. At SERVPRO of South and Northwest Grand Rapids, we will get your restaurant up and running again, no matter what the problem is. Whether it's fire damage or water damage, we can get to business quickly and save your restaurant from becoming a nightmare.

SERVPRO of South and Northwest: Investing in local business

6/22/2022 (Permalink)

Proud members of our local chambers in West Michigan

SERVPRO of South and Northwest Grand Rapids is investing in the communities and local businesses throughout our area.  We are proud active members of the Hudsonville Chamber of Commerce, Grandville Jenison Chamber of Commerce, Sparta Chamber of Commerce, Byron Center Chamber of Commerce, Wyoming Kentwood Chamber of Commerce, Caledonia Chamber of Commerce, Ada Business Association and the Gaines Township Chamber of Commerce.  It's a privilege to invest into local businesses and these chambers, to offer our water damage, fire damage, mold remediation, storm damage clean up services to the community and businesses.  Our team also sit on the Board of Directors, Ambassadors groups and event development teams on many of these chambers.  West Michigan and Grand Rapids is a great place to serve!  Follow our Facebook page to see what else is going on in our community.

Problems a Power Outage Can Cause in Your Home

6/13/2022 (Permalink)

When storms hit, manual fixes are usually the only option, and that takes time. A line worker repairs a wire after a power outage.

One thing we often take for granted is the electricity that powers everything in our home. But, when an extreme weather event occurs, you have to be prepared for power outages. A power outage can cause a myriad of problems in your home.

When a storm hits, it may cause trees to fall down, unusual wind, or other damage to your home. But most people don’t think about power outage problems that can occur when the electricity goes out and stays out for a long period‌.

When the power goes out, it can cause serious problems not just during the outage but when the power comes back on. For example, the food in the fridge may go bad. You will have no heat, no lights, and no way to cook meals. While this is inconvenient, when the power comes back on, you may have an even bigger problem than you’re prepared for. Here are a few reasons why.

Here are a couple of power outage problems that you might not expect.

A flooded basement

Aside from issues with your fridge, stove, and other electrical appliances not working during an outage, another important thing that doesn’t work during a power outage is your basement’s sump pump.

Sump pumps run on electricity. While your power is out, they stop working. This is not a big deal in short outages, but if it rains heavily and your sump pump isn’t working, you could end up with a lot of water in your basement. This can cause serious damage to your home. Any items that are stored in your basement may be destroyed, and the moisture can cause mold to grow even after the water has been cleaned up.

Unfortunately, sump pumps are one of those things that are easy to forget about. When you’re in the middle of a power outage, it may not even occur to check your basement for flooding. In addition to that, many people choose to stay in a hotel if their power stays out for more than a few hours. And, when they come back home they may come home to a big mess they weren’t prepared for.

Water pipes may freeze or burst

Burst pipes are an unfortunate problem during the winter months here in Michigan, and they can cause a lot of water damage to your home. This is especially true if a pipe bursts while you’re not home. When it’s cold, the heat from your home helps to keep your pipes from freezing. However, during a power outage, you lose heat, which can cause frozen pipes or a pipe that bursts.

A great preventative measure to keep them from freezing is to have a trickle of water running through the pipes. This will keep water slowly circulating through your pipes and keep them from freezing. You should also open cabinet doors to allow heat to circulate and prevent pipes from freezing.

What should you do if there is water damage after a power outage?

The first thing to do is to clean up as much of the water as you can by mopping and wiping up as much of the water as you. Move any items from your basement to a dry location if possible and then call for help.

Call SERVPRO of South and Northwest Grand Rapids today at (616) 662-9700. At SERVPRO of South and Northwest Grand Rapids, we can help you after a disaster strikes. Whether it's water damage or storm damage, we can get to your home quickly. If you do notice mold, we can help with that too. We are specialists at mold and mildew remediation and much more.

Preventing Mold Growth in Your Attic

5/18/2022 (Permalink)

Mold will almost always grow in areas where the conditions allow. This means in hot or humid areas like your attic, where it also has an abundance of wood sheathing as a food source. Attic mold can go for a long time being unnoticed. Removing that mold quickly becomes paramount. 

Many homeowners rarely go up to their attic, meaning that mold could be growing up, unseen for months or even years. What can also be frightening is that mold in the attic could suggest other areas in your home with high levels of moisture, and mold growth in more than one location. Mold can be a deal breaker if you are trying to sell your home.

Even if you cannot initially see the mold, you may notice some signs that it could be present. Just popping into your attic can give you an indication of mold if you find that it is hot and stuffy. That usually means that there is not enough air circulation or proper ventilation. You could also quickly notice the smell of mildew or see that there are dark stains on wood surfaces.

During the winter, if you spot frost building up on the underside of the roof, that shows that poor ventilation in the attic has allowed water vapor to freeze. That moisture will linger as the seasons change, again creating an ideal environment for mold growth.

Removing mold can be a hassle and costly experience, so the best thing you can do as a homeowner is take all the necessary steps to prevent mold from growing in the first place. The best thing you can do for your attic is to create a space that has proper airflow and ventilation to help remove moisture and discourage mold growth.

Your home may already have the right vents, but there could be a blockage. Inspect the soffit vents and the ridge vents that give air a clear path to flow through the attic. Exhaust fans also need to be in working condition, as they are there to help pump moisture out of your kitchen or bathroom. Insulation is another key component to fight mold growth, as the insulation prevents warmer air from entering cold attics, causing condensation and the buildup of moisture.

Mold can cause serious damage to your home. For mold prevention and removal, SERVPRO of South and Northwest Grand Rapids is here to help you recover as quickly as possible. For more information on removing mold from your home’s attic, call SERVPRO of South and Northwest Grand Rapids today at (616) 662-9700. Our specialties include fire, water, and storm damage restoration for residential and commercial clients. We also do mold and mildew remediation and much more.

Deep Cleaning Your House to Prevent Disaster

5/11/2022 (Permalink)

No matter what the state of your house looks like, when you set out to clean up, you know you’re in for more work than you bargained for. Exceptional presentation standards are great if you’re having people over, transitioning from winter to spring, or staging your house for a sale, but your home being free of what lies beneath — mold, mildew, foundation, or wall damage, etc. is something else.

After all, people have expectations of walking into a clean house. One of the most effective things you can do is to remove clutter. Not only will this let you evaluate what needs to stay and what can go, but it helps you see into neglected spaces that cover damaged areas.

With the clutter out of the way, you can then inspect and clean spaces that need to be well organized. Deep cleaning can be more complex than the routine you are used to, and it is important to get your home in the best shape possible.

A deep clean creates the most appealing living space possible. There might be some things you can live with, such as smudges on the appliances or a tiny stain on the rug, but you should inspect further. What’s under the appliances? Are the gas lines secure? Are the floors stained beneath the carpet?

In the worst-case scenarios, a deep cleaning session will identify areas in need of professional help. There might be mold or another serious issue behind the walls, and a remediation team can assess the problem before guests come knocking.

SERVPRO of South and Northwest Grand Rapids offers emergency fire, water, and storm damage restoration for residential and commercial clients. Call us at (616) 662-9700.

Investing in a Commercial Fire Suppression System

4/26/2022 (Permalink)

Fire suppression systems can come in a variety of shapes and sizes, but they are all designed for the same task. Quickly extinguishing a fire is essential to protect and save lives and property. Whereas most homes are equipped only with a smoke alarm, commercial fire protection involves much, much more. The method of fire detection and suppression will differ in each building, so it is important to learn about the types available.

To get started, you should know that there are two categories of fire alarms: automatic fire alarms and manual fire alarms. Every commercial building is required to have at least one fire alarm. An automatic fire alarm works when it detects heat or smoke, and once it does it will send an alert throughout the building to warn those inside. The typical manual fire alarm is the pull station on the wall, where the alarm requires an employee to pull the lever in order to alert the occupants. 

Buildings can be equipped with both automatic and manual fire alarms, but the types of suppression systems might vary. One of the most common systems is the commercial fire sprinkler system, which controls and extinguishes flames rapidly by discharging water when the fire’s heat is detected. These are found in commercial buildings like grocery stores, restaurants, retail chains, and distribution centers. 

There are a couple different types of sprinkler system, each with a slightly different function, but a similar purpose. A wet-pipe sprinkler system holds water constantly and is ready to spray at any time. Dry powder systems will fill with water only when the system is activated. Deluge systems keep the heads open at all times and will fill with water when activated. Pre-action systems require a supplemental fire detection system to avoid accidental discharge.

However, water and sprinkler systems may not always be the best option. Sprinkler systems should not be used where water cannot put out a fire, like in kitchens, or when water might cause irreparable damage to the building’s contents, like computer rooms or file storage. These areas need a non-water-based system.

Commercial fire suppression systems will suffocate a fire by using chemical, gaseous or foam agents, rather than using water. These systems typically cause minimal damage to expensive equipment, and will even stop chemical-based or grease fires quickly.  

To determine whether your commercial buildings need a sprinkler system or a fire suppression system, you need to know what it is inside your building and if a sprinkler system could be harmful in its own way. If you need to be able to protect computers, expensive equipment, important files, or irreplaceable items, it would be wise to install a fire suppression system over a sprinkler system. 

Regardless of the type of fire suppression system you choose for your commercial building, know that it is better than nothing at all. Commercial fire suppression systems are important to not only protect your property, but to also save lives.

For more information on commercial fire suppression systems, call SERVPRO of South and Northwest Grand Rapids today at (616) 662-9700. Our specialties include fire, water, and storm damage restoration for residential and commercial clients. We also do mold and mildew remediation and much more.

Spring Cleaning Can Make Your Home Healtheir

4/14/2022 (Permalink)

When it comes to tidying up around the house, spring cleaning can be a time to really overhaul both inside and outside your home. This annual chore does more than just encourage you to declutter your house, but it gives you a chance to give your home better protection from the elements, as well as providing a boost to your indoor air quality.

The first item on your spring cleaning checklist is to fortify your home against April showers. Water damage is the biggest threat that your home will face between the melting snow and the heavy rains ahead. In order to make sure water stays out of your space, you need to make sure that it can properly and freely flow away from your home. This requires you to work both inside and outside.

Months ago, the leaves were falling from the trees. While you may have thought that raking them from the lawn was the only thing you had to do, you missed the leaves that did not make it all the way to the ground. Those leaves most likely ended up in your gutters, and if they are to remain there, you might be faced with an avoidable problem. When leaves and other debris clog the gutters, rain cannot drain away from the house properly, and can end up getting inside.

You need to check both the top and the bottom of the gutter system, ensuring that the downspouts are also free of clogs. Also important is to make sure that the downspouts are positioned to direct water away from your home’s foundation.

Not only do you want to keep the water out, but you want to keep allergens out of your home, too. A hardcore cleaning session is a good start to improving your home’s indoor air quality, but there are other steps you should take to maintain it. Proper ventilation is key for improving indoor air quality, especially when working with household cleaning products that contain volatile organic compounds. 

Prepare for the days ahead by changing your air filters. This should already be a routine task, as air filters also help keep your HVAC system running more efficiently. As for your indoor air quality, a new air filter is more capable of trapping allergens, preventing them from recirculating throughout the house.

Air purifiers are helpful tools for reducing pollutants, and an air purifier in the bedroom can even improve your sleep habits. These work great in living rooms, but if you want to protect the entire house, you can install a whole-home air purification system.

Lastly, controlling your home’s humidity will not only make it more comfortable as the temperatures climb higher, but will help prevent mold growth. Remember those tips for keeping water out of the home? If water finds its way inside, it creates an environment for mold growth to thrive.

Spring cleaning should be seen as more than just an annual chore. Use this time to build a strong routine of protecting your home from the elements, and keep your family safe. SERVPRO of South and Northwest Grand Rapids is here to help you recover as quickly as possible.

For more information on protecting your home from water damage, call SERVPRO of South and Northwest Grand Rapids today at (616) 662-9700. Our specialties include fire, water, and storm damage restoration for residential and commercial clients. We also do mold and mildew remediation and much more.

Dealing With Trees Before and After a Storm

4/6/2022 (Permalink)

Storm Damaged Trees

You know the phrase, “The bigger they are, the harder they fall”? In a literal sense, that is especially true for trees. During harsh storms, trees take a massive hit, and extreme winds can topple trees, which then cause damage to your home and property. To better protect your home, you need to start by protecting your trees.

Tree damage can cost homeowners thousands of dollars, and insurance will likely cover only a fraction of that damage. Taking the first steps to preventing that damage involves understanding the types of trees that surround your house, and the reasons why they might fall.

Unfortunately, all trees have the potential to fall over. This may be caused by wind, snow or ice, or a combination of those factors. Taller trees are more likely to get thrown down by winds, as more force is applied to the trunk with the increase in height. Also, roots can extend more than two times the radius of the branches, and not all environments allow this type of growth or development.

Also, trees with visible signs of damage or decay are even more likely to fall. If there is a tree leaning on your property, have you been able to notice an increase in its lean recently? Perhaps there are cracks in the stem. Maybe the roots are showing signs of decay. Some species of mushroom growing in the soil near trees also might indicate signs of decay.

Addressing these issues, as well as others, will help keep your tree standing. Protecting your trees also means keeping them healthy. You can help strengthen your trees by providing them with enough water and fertilizer. This becomes even more effective when you start these routines while the tree is still young.

Seasonal maintenance to your trees is essential, from the bottom to the top. Ensuring that the roots system is protected means that the tree has a solid anchor to the ground. Avoid construction or excavation around the tree and laying mulch will also help preserve nutrients and discourage weed growth.

Trimming the tree and pruning damages will not hurt the tree if done properly. In fact, with the right care you will help the tree fare much better in storms. Removing dead or weak branches ultimately boosts the growth of the tree and helps strengthen its structure. When shaping the tree correctly, it becomes more resistant to all types of weather damage.

However, once a storm passes and leaves a trail of tree damage in its wake, you will need to know a couple cleanup tips to keep the damage from getting worse. The most important thing to know is that if a tree has caused damage to power lines, you need to leave it be. In these cases, rely on the professionals to assess the severity of the damage, and allow them to repair or remove branches that put power lines in jeopardy.

Injured trees may also require the work of climbing or a chainsaw. Again, these situations need to be handled by licensed arborists, who are tree care professionals with the experience needed to remove or repair a tree.

Finally, you need to know what type of insurance coverage you have for your property, for both your home and your car. Not all insurances cover the same things, and the compensation might be different based on each circumstance.

When it comes to cleaning up the aftermath of a heavy storm, SERVPRO of South and Northwest Grand Rapids is here to help you recover as quickly as possible. For more information on protecting your home from tree damage, call SERVPRO of South and Northwest Grand Rapids today at (616) 662-9700. Our specialties include fire, water, and storm damage restoration for residential and commercial clients. We also do mold and mildew remediation and much more.

Prepare Your Home Before Heading Out of Town

4/1/2022 (Permalink)

Mike Nitz with SERVPRO South and Northwest Grand Rapids.

VIDEO - How To Prepare Your Home Before Leaving on Vacation

Many people are heading out of town soon for spring break or vacation. Here are a few helpful tips we recommend you do before you leave. 

1. Leave a ‘lived in’ home. Set timers on lamps and place a hold on packages. 

2. Lock more than just the doors. Don't forget to lock all garage entry doors, back doors, and windows. Also, if you have any pet doors, cover them from the inside. 

3. Unplug all of your appliances. Mixers, coffee makers, other daily use countertop items. It's amazing how things can short out with minimal interference. 

4. Inform your most trusted neighbors. Let them know how long you’ll be away and ask them to check the house and maybe pull your mail. 

5. Contact the alarm company and let them know that you'll be gone. Activity from certain dates will be treated as legitimate. 

6. Remove outdoor spare or hidden keys. 

7. Turn off your water. Shutting the water off, whether it’s the main line, under the toilet or the kitchen sink, will mitigate water damage loss should disaster strike. 

If you do come home after a spring break and find a problem, our number is 616-662-9700. SERVPRO of South and Northwest Grand Rapids is locally owned and operated, and we are always glad to take care of you when the unexpected happens. 

Have a great vacation and stay safe!

How to Prepare for Snowmelt

3/30/2022 (Permalink)

Spring snow melt can cause water damage.

This recent Michigan winter has seen some interesting fluctuations in weather, both in terms of the temperature and the precipitation. Snowstorms have been followed by warmer, sunny days, which quickly eliminate the snow that had piled up. Then, it all happened again with another couple inches of snow falling just days later. Even though the weather may be a tad unpredictable, there are plenty of things you can do when it comes to snowmelt preparation and protecting your home.

Believe it or not, the earliest prep you can do for melting snow can come way before the first snowflakes drop. During the fall, you will want to be sure that your gutters are clean and clear from leaves and other debris. Melting snow can end up refreezing in the gutters, which can cause roof ice dams and damage your home.

Ice dams will form when the temperature in your attic or higher levels in the house are above freezing, and the snow on the roof melts and flows down the roof. Once the melted snow hits colder areas, like overhangs or gutters, it refreezes. Ice dams will cause water to pool, and if given enough time, that water can back up into your home through the roof shingles, leading to water damage to ceilings and walls.

Along with making sure your gutters are clear, preventing ice dams requires more snow removal and maintenance than normal. Keeping the amount of snow on your roof to a minimum can be tricky, but by using a roof rake, or a long-handled shovel, can pull heavy loads of snow off the roof. Inside your home, improving the insulation and ventilation in your attic can also help limit or prevent the occurrence of roof ice dams.

Throughout the winter, you will need to be ready to prepare both the inside and outside of your home. Michigan homeowners know the routine when it comes to clearing snow from their driveways and sidewalks, but the last thing you want to do is pile snow against the side of your home. As that snow melts, the water can go straight to the foundation.

Other areas that need to stay clear of snow include stairwells, window wells and egress exits. Drains near these areas also need to be kept clear so water can be redirected away from your home and not into the basement. Also, your sump pump discharge lines need to lead to a slope and not to an area where the water can accumulate and freeze.

Start with the sump pump when you do your indoor preparation, and perform any maintenance that it may require before a winter emergency can arrive. Next, as you inspect areas in the walls and flooring, repair any cracks and fill joints or other spaces before they can get worse. Any waterproofing that can be done should be done.

Lastly, as the temperatures steadily get higher and we move into spring, you will want to do an inspection of those areas that could have been affected by the snow melt. The gutters are the most likely victims to have been hurt by snow and ice, and repairs to the gutters should happen before the rain comes. Your landscaping also may need to be refreshed, and fixes to the grading should be done to help direct water away from your home.

No matter what you might be facing this season, SERVPRO of South and Northwest Grand Rapids is here to help you recover as quickly as possible. For more information on protecting your home from melting snow, call SERVPRO of South and Northwest Grand Rapids today at (616) 662-9700. Our specialties include fire, water, and storm damage restoration for residential and commercial clients. We also do mold and mildew remediation and much more.

Leadership and Culture: The SERVPRO Difference

3/30/2022 (Permalink)

Ted Brummel and Randy Oosterheert have built a culture of making customer service a priority.

Water and fire damage to a home or business in Grand Rapids Michigan can, to some, be a major set back. The first thing that comes to many peoples mind is mold.  Understanding the science about how to attack a home or business that has been affected by water damage or fire damage is important. SERVPRO of South and Northwest Grand Rapids Michigan has trained technicians and crew that put our neighbors concerns first.  Our owners, Ted Brummel and Randy Oosterheert have created a culture at SERVPRO of South and Northwest Grand Rapids that "we are in the business to help people." That's what makes SERVPRO of South and Northwest Grand Rapids different.  We are grateful for this culture statement. It's always the right thing to do, take care of our client, and make them whole again.  Water damage, Fire damage clean up, mold and mold remediation, biohazard clean up and reconstruction in Grand Rapids Michigan, you have a company that is here for you!

A Servants Heart. One of our own serving abroad

3/23/2022 (Permalink)

Charlie Brouwer and his friend are serving in Mexico City with YWAM.

Charlie Brouwer, one of our production team here at SERVPRO of South and NW Grand Rapids is currently serving with YWAM (Youth With A Mission). He is spending three months in Mexico City in their Discipleship Training and from there will go serve in an effort to end Bible poverty. We are so thankful for Charlie, and his servant heart.  He is a true example of a servant leader, and his work family here at SERVPRO of South and NW Grand Rapids are lifting him and his family daily. 

How Can SERVPRO Of South And Northwest Grand Rapids Help Me With Odor Removal?

3/22/2022 (Permalink)

After water or fire-related disaster to your Grand Rapids home or business, you may find yourself dealing with unpleasant odors. Such odors are not anything any of us want to live with, and they can adversely affect your business, too. SERVPRO of South and Northwest Grand Rapids is equipped to deal with situations of this kind. 

What Odor Removal Services Does SERVPRO Offer? 

As experts in deodorization, SERVPRO of South and Northwest Grand Rapids is trained to:

• Identify and eliminate offensive odors. These odors can come from several sources, both internal and external. By identifying the cause of the odor and determining the conditions where it contacts surfaces, the odor can be removed over time without a trace. 
• Our technicians have access to several odor removal products capable of thoroughly penetrating surfaces to neutralize an unpleasant odor. The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.
• SERVPRO uses advanced technology for all our restoration services, including odor removal and deodorization. OSHA-approved cleaning agents may be needed to clean and remove odors and contaminants on your property. Deodorization products control odors from excessive moisture. Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.
• Water and fire damage often causes powerful odors. The machines we use will remove airborne contaminants and control the air quality during the restoration and cleanup process. We use:
  • Air scrubbers
  • Thermal foggers and deodorization agents

Why Should I Trust SERVPRO To Help Me Recover From A Disaster In My Grand Rapids Home Or Business?

Simply put, our team here at SERVPRO are your industry experts!

• We provide 24-Hour Emergency Service
• We are “Faster To Any Size Disaster”
• Our team is composed of Highly Trained Restoration Technicians
• We are trusted leaders in the restoration industry
• We are locally owned and operated
• We use advanced restoration and cleaning equipment and methods

 No matter where your home or business lies in the Grand Rapids area, SERVPRO of South and Northwest Grand Rapids is here to help. We handle every type of disaster, large or small, including water damage, fire damage, storm damage, and much more. You can read testimonials from our Grand Rapids friends and neighbors here. 

This franchise is independently owned and operated.

What Are Some DIY Tips To Mitigate Water Damage To Your Ada Home Until Help Arrives?

3/8/2022 (Permalink)

Water damage to your home is never fun. It can cause severe problems and unsafe conditions and sometimes compromise your health due to unclean water or mold infestation. When a flooding event of any size occurs in your Ada home, you will want to take immediate steps to manage it, even if you plan on getting help from a professional water damage restoration company like SERVPRO. 

Keep reading to learn more about some things you can do yourself to mitigate water damage to your Ada home while you wait for the restoration professionals to arrive!

What Should I Do First When My Ada Home Experiences Water Damage?

After any water damage situation, your primary focus should be safety first:

• Ask yourself if it is safe to stay in the house; if you are unsure, clear the premises of anyone who could be injured.
• Electrical and "slip and fall" hazards are the most prevalent concerns you will face.
• Only do activities that are safe for you to perform, and be sure to avoid plugging in any tools in wet conditions. 
• Wet materials can be weighty, so you will want to exercise caution when attempting to move items that have been affected. 

What Are Some Do's and Don't’s For Me To Keep In Mind While I Am Handling Water Damage Aftermath?

What To Do After Flooding:

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding:

• Don't leave wet fabrics in place; hang furs and leather goods.
• Don't leave books, magazines, or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

Here at SERVPRO of South and Northwest Grand Rapids, we can be onsite at your Ada home right away to help you get started on your recovery. In addition to water damage, we handle storm damage, mold remediation, odor removal, and much more.

When you hire SERVPRO to handle any disaster at your Ada residence, large or small, you can count on our 24-Hour Emergency Service. We are Highly Trained Water Restoration Technicians and trusted leaders in the water restoration industry. We employ advanced water inspection, extraction, and drying equipment, and our franchise is independently owned and operated.

Why Should You Choose SERVPRO Of South And Northwest Grand Rapids For Your Caledonia Commercial Property?

2/22/2022 (Permalink)

The aftermath of a fire, flood, or storm can be tough to deal with, especially when you are a commercial business owner/manager! Your goal will be to get back to normal as soon as possible so that you can avoid the loss of time and money that comes from a disruption of your operation. If the worst should happen to your Caledonia commercial property, SERVPRO of South and Northwest Grand Rapids are the ones to call! 

What Are Some Of Our Guarantees For Your Caledonia Commercial Property’s Restoration Process? 

• Our highly trained technicians provide 24-hour emergency service. We know that there is no optimal time for disaster to strike. 

• Our response times are quick and timely to ensure that further damage won’t be a byproduct of the current damage. 

• We are locally owned and operated, which means we know every nook and cranny of the Caledonia area, further ensuring quick response times. 

• Our professional team undergoes a series of courses and training materials that provides them with the most updated knowledge on property restoration. The Employee Training modules include Fire and Water Restoration, Carpet and Upholstery Cleaning, and Crew Training. 

What Are Some Things That Make SERVPRO Of South and Northwest Grand Rapids Different From Other Restoration Companies? 

• We are a trusted leader in the restoration industry! With over 1,700 franchises in the U.S. and Canada, we are committed to providing quality service. 

• Whether you need storm damage restoration or you need your upholstery cleaned, SERVPRO of South and Northwest Grand Rapids has the advanced technology and techniques to restore your Caledonia commercial property. This includes water extraction equipment, drying equipment, odor removal and deodorization equipment, moisture detection and measurement equipment, and more. This makes for a reliable and prompt restoration journey. 

• We work with your insurance. We can even help manage the paperwork to secure a steady, stress-free recovery process. 

• We are a Better Business Bureau Accredited Business and the recipient of the Angie’s List Super Service Award! 

No matter what you might be facing, SERVPRO of South and Northwest Grand Rapids is here to help you recover as quickly as possible. Our specialties include fire, water, and storm damage restoration for residential and commercial clients. We also do mold and mildew remediation and much more.

This franchise is independently owned and operated.

What Are Some Important Things You Should Know About Cleaning Up Fire Damage In Your Cascade Home?

2/11/2022 (Permalink)

After a fire in your Cascade home, you will want to contact fire damage cleaning professionals to help you recover from its effects. Fire will affect everything in your home or business through the flames, heat, soot, and smoke. The assistance of professionals who have the required expertise and equipment will be vital in getting your living spaces back to normal as soon as possible. 

How Will A Fire Restoration Company Like SERVPRO Help Restore My Cascade Location From Fire Damage?

SERVPRO specializes in restoring the contents of a home or business that has suffered from fire damage. The team will assess all your belongings carefully to determine which items can be restored to their “pre-fire” condition and will use several cleaning methods to restore your property to its original condition. These can include:

• Foam. This is used for upholstery. If you use water, upholstery can shrink, and the colors may bleed. 
• Dry. This method is used to get rid of light residue.
• Wet. This is a very effective cleaning method that removes moderate to heavy residues.
• Immersion. In this method, items are dipped into a bath of cleaning products for a thorough cleaning that removes heavy residues and overwhelming odors.  

What Are Some Ways Smoke Residue Can Affect My Cascade Home And Belongings?

• Fire-damaged electronics and the accompanying smoke often present a serious hazard, so never turn your electronics on after they have been damaged by fire, just to be safe. Smoke residue contains acids that corrode metal and can cause electronic failure in a device. Computers, televisions, and CD/DVD players should be assessed and cleaned by a professional before they are used again. 

• Inhaling smoke can immediately negatively affect you, even if it’s only for a short time. With that in mind, don’t enter your home or business until all the smoke is cleared from the premises. Hiring a professional fire and smoke damage restoration contractor will ensure that your property is free from the after-effects of a fire quickly and thoroughly. 

• Smoke comprises a complex mixture of gases and fine particles produced when wood and other organic materials burn. Getting smoke residue cleaned up right away after a fire in your Cascade home will be an essential part of protecting your health and safety and that of your loved ones. 

If your home or business has suffered damage from fire, water, or mold, here at SERVPRO of South and Northwest Grand Rapids, we have all the training and equipment needed to get your Cascade property back to normal as soon as possible. We are your cleanup and restoration professionals from water damage to odor removal and everything in between. Call us today at (616) 217-3354!

This franchise is independently owned and operated.

What Kind Of Commercial Restoration Services Can SERVPRO Offer To Your Byron Center Business?

1/25/2022 (Permalink)

It's vital to the success of your Byron Center commercial business to be ready for anything. Accidents can happen without notice, such as spills and mechanical failures to bad weather and flooding, leaving you with repairs and cleanup projects that have to be completed for you to get back to work. Many small businesses never open again after a disastrous event, so being prepared can keep you going. Always remember that the trained technicians on the SERVPRO team are ready any time to help you do just that!

How Can SERVPRO Of South and Northwest Grand Rapids Assist Me In Commercial Damage Recovery At Your Byron Center Location? 

Many different damage situations can occur at your commercial property, and SERVPRO has the necessary expertise to help you with each of them. Learn more about each of our commercial services here:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm and Major Events
• Disaster Recovery Team

What Types Of Commercial Cleanup Projects Does SERVPRO Provide?

Messy accidents occur regularly in the busy commercial business world, and the result is often a big cleanup job. Enlisting the help of a professional restoration company like SERVPRO will be helpful for the busy business owner. SERVPRO of South and Northwest Grand Rapids offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products you need to get back to work right away. Our commercial cleaning services include the following:

• Air Ducts and HVAC
• Biohazard and Sewage
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

When the worst happens, just knowing that SERVPRO of South and Northwest Grand Rapids is available to help you 24 hours a day and seven days a week will give you the peace of mind you need. We are faster to any size disaster, and our highly-trained technicians bring with them all the tools and equipment necessary to get you back to normal as soon as possible. In addition to our commercial restoration services, we offer other helpful assistance for your Grand Rapids area home.

This franchise is independently owned and operated.

What To Do If You Experience Winter Storm Damage To Your Comstock Park Home?

1/11/2022 (Permalink)

Cold weather poses a severe challenge to Comstock Park property owners. Ice, snow, and sleet can wreak havoc on your roof, siding, driveways, and walkways, while the frequent freeze and thaw cycles can lead to frozen pipes, leaks, and other emergencies. Winter storm damage is nothing to treat lightly, and quick action in dealing with the damage is essential to protecting your home and loved ones.

At SERVPRO, we have helped many Comstock Park area homeowners deal with disasters related to winter storms. Years of managing storm restoration projects have shown us that when property owners plan and know how to handle winter storm damage quickly, it will lessen the effects of the disaster.

Whether you’re facing winter storm damage right now or you want to be ready for the worst, the following steps will help you keep disasters to a minimum and get your property back to normal.

What Are Some Common Winter Storm-Related Issues You Need To Plan For?

Comstock Park residents know that it’s always possible they may get snowed in or deal with icy, slippery surfaces, but there are many other potential emergencies caused by winter storms to think about, such as:

• Flooding. Cold snaps and freezes can damage pipes and cause them to burst, leaving you with water damage and flooded areas in your home that need emergency restoration.
• Fire. Improperly cleaned chimneys or space heaters plugged into overloaded outlets or left too near flammable objects can cause fires during a winter storm.
• Leaking Roof. Ice dams that block drainage pipes, heavy snow and ice breaking through shingles, hail, and high winds from winter storms can all be harsh on your roof, leaving your Comstock Park property exposed to moisture damage.

What Are Some Winter Storm Damage Best Practices For My Comstock Park Location?

Once a winter storm occurs, you can be left facing damages that need fixing right away; if you don’t know what to do next, the situation can feel overwhelming. To help you get quick and effective storm damage restoration for your property, call SERVPRO right away at (616) 662 9700! 

While you wait for the professionals to arrive: 

• Remain Calm. It will be best if you make good decisions quickly, so slow down, take a deep breath, and make careful assessments of what you’re facing. 
• Safety First. When your property has suffered damage, it may put the people on the premises at risk. So you will want to ensure that family and loved ones are safe. Make sure you know where everyone is and move them out of unsafe locations. If the area is severely damaged, you may need to arrange for a temporary place for people to stay while the restoration is completed.
• Power And Water. Winter storms can often lead to leaks or floods from damaged roofs or burst pipes. Keeping the water running may worsen flooding while leaving electricity on could cause a fire. Shut off the flow to damaged areas, and call your utility companies if you need their assistance.
• Insurance. Make detailed notes and take photos of anything affected by the storm damage; this might include everything from furniture and business equipment to personal documents, valuables, and more. This step is essential for the insurance claim process. Once the storm is over and any immediate danger is gone, it’s time to reach out to your insurance company. Call your agent to get the process of filing a claim started. 

Knowing what to do is essential to handling winter storm damage, and other emergency restoration needs swiftly and smoothly for your property. SERVPRO of South and Northwest Grand Rapids is here to help you should the worst happen. We will work with your insurance claims adjuster, too. 

We offer many other services for your Comstock Park home in addition to storm damage, such as water damage restoration, fire and smoke damage restoration, mold remediation, and much more! Contact us for a free consultation.

This franchise is independently owned and operated.

What Are Some Dos And Don’ts If You Experience Water Damage In Your Walker Business?

12/28/2021 (Permalink)

After any water damage situation, your primary focus should always be safety first. If the flooding is extensive, you need to ensure it's safe for everyone to stay in the building; water damage can create dangerous structural issues. As everyone knows, electricity and water are a bad combination, so that's another thing to watch out for. When moving about the premises, you will want to guard against slip and fall accidents. 

You may decide to begin cleaning up the mess yourself, but please keep in mind that wet materials can be far heavier than they are when they are dry. Know your limits, and only do what you know you can do safely. Engaging the help of a restoration specialist like SERVPRO can be a wise choice that will allow you to avoid unfortunate accidents. We can be onsite at your Walker commercial location right away to start your water damage recovery process.

What Are Some Steps I Can Take If My Walker Business Is Affected By Water Damage?

Some "dos" when handling water damage to your commercial location: 

• Do remove excess water by mopping and blotting.
• Do wipe excess water from wood furniture after removal of lamps and tabletop items.
• Do remove and prop wet upholstery and cushions.
• Do place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Do turn air conditioning on for maximum drying in summer.
• Do remove colored rugs from wet carpeting.
• Do remove art objects to a safe, dry place.
• Do gather up loose items from floors.

What Are Some Tasks I Need To Avoid When Managing Water Damage At My Commercial Location In Walker?

Here are some definite "don'ts" to be mindful of while recovering your property from a water damage event: 

• Don't leave wet fabrics in place. 
• Don't leave books, magazines, or other colored items on wet carpet or floors.
• Don't use a regular vacuum to remove water.
• Don't use computers or other appliances.
• Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

SERVPRO of South and Northwest Grand Rapids is here to help you with emergencies and disasters of all types and sizes. In addition to water damage, we handle fire damage, mold remediation, odor removal and deodorization, biohazards, and more!

This franchise is independently owned and operated. 

What Makes SERVPRO of South And Northwest Grand Rapids Different From Other Restoration Companies Near Me?

12/14/2021 (Permalink)

It can be challenging to get back to normal after experiencing the aftermath of a fire, water, mold, or storm damage to your Alpine Township home or business. SERVPRO of South and Northwest Grand Rapids is here to help you recover from emergencies and disasters of all types and sizes, and we’re proud to serve our community. Let’s talk about a few ways that SERVPRO is different from other area restoration companies:

Why Should I Choose SERVPRO of South And Northwest Grand Rapids? 

• Our record response times mean that we can be onsite right away in case the worst happens. With over 1,700 franchise locations in the US and Canada, SERVPRO is strategically positioned to be faster to any size emergency. We know time waits for no one, and we make it to take immediate action when a disaster occurs.
• Our highly trained technicians have experience with property damage restoration. We believe in ongoing training and education. This ensures that our staff is well-prepared with IICRC industry certifications and knowledge of all the latest trends in the restoration industry. 
• We employ all the current technological advancements to ensure that SERVPRO of South and Northwest Grand Rapids can restore your Alpine Township home or commercial business to its preloss condition quickly and reliably. Our specialized equipment includes water extraction, drying, moisture detection, and measurement equipment, as well as anti-microbial treatments. 

What Types Of Services Does SERVPRO Of South And Northwest Grand Rapids Offer? 

No matter what you’re facing, we’ve got you covered. We handle all types of emergencies and disasters, including: 

• Water Damage Restoration
• Fire Damage Restoration
• Storm Damage Restoration
• Mold Remediation
• Sewage Cleanup
• Building Services
• Odor Removal

And much more!

We know how tough it is to see your home or business affected by a catastrophe, so here at SERVPRO of South and Northwest Grand Rapids, we are committed to getting you back to normal as quickly as possible. Don’t hesitate to contact us any time you need help. 

This franchise is independently owned and operated. 

How Do I Properly Clean My Sparta Home After A Fire?

11/30/2021 (Permalink)

Contacting a cleaning professional may be the best decision you can make if a fire occurs in your Sparta home. The flames, heat, soot, and smoke will affect every room in your house, and your structure can even be adversely affected. Recovery from a fire event is a tremendous job, so you will need the assistance of professionals who have the expertise and equipment required to get your work or personal space back to normal as soon as possible. Our SERVPRO of South and Northwest Grand Rapids team can be onsite right away to help you begin the recovery process.

What Steps Can I Take While Waiting For SERVPRO of South and Northwest Grand Rapids To Arrive At My Sparta Home?

While you are waiting for SERVPRO of South and Northwest Grand Rapids to arrive, there are some things you can do to begin the cleaning and recovery process:

• Be sure to limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls, and woodwork.
• Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with a light coating of petroleum jelly or oil.
• Wash houseplants on both sides of the leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What Types Of Fire-Related Cleaning and Restoration Services Does SERVPRO of South and Northwest Grand Rapids Offer?

Cleaning Process. SERVPRO specializes in restoring the contents of a home or business that has suffered from fire damage or water damage. The team will assess all your belongings carefully to determine which items can be restored to their “pre-fire” condition and will use several cleaning methods to restore your property to its original condition. These can include:

• Foam. The foam method is used for upholstery since upholstery can shrink, or the colors may bleed in water.
• Dry. This method gets rid of light residue.
• Wet. This technique is a very effective cleaning method used to remove moderate to heavy residues.
• Immersion. In this method, items are dipped into a bath of cleaning products for a thorough cleaning that removes heavy residues and overwhelming odors.  

• Electronics. Electronics damaged by fire and the accompanying smoke often present a serious hazard, so never turn on fire-damaged electrical devices. The smoke residue contains acids that corrode metal and can cause electronic failure in an electrical component. Computers, televisions, and CD/DVD players should be assessed and cleaned by a professional before being used. 

• Odor Removal. Inhaling smoke can have an immediate negative effect on you, even if it’s only for a short time, so managing lingering soot and smoke is important. Hiring a professional fire and smoke damage restoration contractor will ensure that your property is free from the after-effects of a fire quickly and thoroughly. 

• Reconstruction. If the smoke and fire damage to your home or business is such that it will need extensive restoration or rebuilding, SERVPRO can organize your move-out process. Removing your items from designated areas will help any remodeling process go a lot faster and protect them from any further damage. Once that is complete, we can then coordinate and organize your move back into your premises to get back to normal.

If your Sparta home or business has suffered damage from fire, water, or mold, SERVPRO of South & Northwest Grand Rapids team is fire damage and water damage experts, and we handle mold remediation, too. As part of our fire restoration services, we remove all unpleasant fire-related odors, as well. 

We can get your home or business Certified: SERVPRO Cleaned. This franchise is independently owned and operated. 

What Are The Most Common Places For Mold Growth In Your Grand Rapids Business?

11/16/2021 (Permalink)

There are many familiar places in your Grand Rapids business that are highly susceptible to mold growth. It’s wise to regularly inspect the most commonly found areas to avoid mold colonization in your commercial business location. Doing so will help you avoid the damage and effects to health that mold can pose.  

What Areas Should I Put On My Mold Inspection List For My Grand Rapids Commercial Enterprise? 

We recommend that you assess your property and compile a list of places where mold is most likely to be found. Dark or poorly lit and damp areas are always susceptible to the establishment of a mold colony, such as:

• Crawl spaces
• Ductwork
• Closets
• Attics
• Sinks
• Toilets
• Faucets
• Drains
• Plumbing fixtures

A professional mold remediation company like SERVPRO can inspect the most vulnerable areas of your Grand Rapids business and schedule cleaning and remediation services to keep your commercial enterprise mold-free. 

What Are Some Important Things To Know About Mold? 

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, you must address any sources of water or moisture. Otherwise, the mold may return.
• Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The SERVPRO of South & Northwest Grand Rapids team is specifically trained to handle mold remediation, and we’re available 24 hours a day, seven days a week to help. You can contact us at (616) 662 9700 for a mold inspection and restoration of your property back to its mold-free condition. In addition to our mold remediation services, we handle biohazard cleaning, odor removal, deodorization, and more!

We can get your home or business Certified: SERVPRO Cleaned, too. This franchise is independently owned and operated.

How Can SERVPRO Help Me With My Cascade Insurance Claim?

10/5/2021 (Permalink)

Filing an insurance claim after a disaster can be frustrating and confusing, even if the damage you experienced is small. There are many different rules to follow, forms to fill out, and timelines to follow. Mistakes in any one of these areas could cause the denial of your claim, and we know that's not something you want to experience. 

Our SERVPRO team is here to help you file your insurance claim for your Cascade home or business. We have experience in all the areas necessary to ensure that your claim is filed correctly and on time. 

What Are The Steps I Need To Take When Filing An Insurance Claim For My Cascade Property?

According to FEMA, insurance is generally the best source of funds to recover from a disaster. If you have insurance covering all or part of your losses:

• File your claim immediately. Get the process started as quickly as possible. The faster you file your insurance claim, the quicker you can move ahead with your recovery. If your insurance doesn't cover all your disaster-related severe expenses, you may be eligible for FEMA assistance to help fill the gap.
• You can make temporary repairs, but you will want to talk with a professional restoration company before doing so. 
• Take photographs or videos of the damage and keep all receipts related to clearing smoke, home repair, or other disaster-related needs.
• If you have to relocate during repairs, keep all receipts for reimbursement, as well.
• You may be eligible for FEMA assistance, and you can learn more here:  www.disasterassistance.gov.

How Can SERVPRO Assist Me In Filing My Cascade Insurance Claim?

• We can be on-site right away to begin assessing the damage and making recommendations for recovery.
• We help determine unsafe conditions and structural issues.
• We work with your insurance representative to start the restoration process according to your policy.  
• SERVPRO will work alongside you to go over all the forms needed when completing your claim, help to ensure everything is filled out completely and submitted on time. 

It's our job to help you recover from any disaster, and that includes managing the insurance claim process. We will make sure you are reimbursed fully according to your policy so that you can get back to normal right away.

SERVPRO of South and Northwest Grand Rapids can handle disasters of all kinds, including storm damage, fire damage, and much more! Visit our website to find out more about all the ways we can help you manage a disaster in your Cascade home or business. 

We can get your home or business Certified: SERVPRO Cleaned, too. Ask us how!

This franchise is Independently Owned and Operated. 

What Is The Proper Way To Use A Fire Extinguisher?

9/21/2021 (Permalink)

You may never have used a fire extinguisher before, and it can be a little daunting even to consider. When it comes to fire safety, it’s better to be safe than sorry, however! The time to learn how to handle a fire extinguisher is when there is no emergency, giving you time to think about what you are doing and practice the steps. Being proactive by learning this critical skill in advance of a fire emergency is one smart way to guard the safety of your Byron Center home or business.

Below you will find the steps to follow for the proper use of a fire extinguisher, as well as some further information to help you:

What Are The Correct Steps To Take When Using My Fire Extinguisher To Protect My Byron Center Property?

The P.A.S.S. method is the most highly recommended method to use when handling a fire extinguisher:

• Pull the pin on the extinguisher.
• Aim the hose nozzle low toward the base of the fire.
• Squeeze the handle to release the extinguishing agent.
• Sweep the nozzle from side to side at the base of the flames until extinguished.

What More Do I Need To Know About Handling A Fire At My Byron Center Property?

Knowing how to operate the extinguisher is not all you need to understand. Responders to fire also should be able to adhere to the following protocol:

• Sound the fire alarm or call the fire department immediately.
• Before approaching the fire, determine an evacuation route away from flames, excessive heat, and smoke, and keep this evacuation route from being blocked.
• Use the P.A.S.S. technique for discharging an extinguisher and back away from the area if the fire flares up again.
• If the extinguisher is empty and the fire is not out, evacuate immediately.
• If the fire grows beyond what you can handle safely, evacuate immediately.

According to O.S.H.A., the most common emergency small businesses need to plan for is fire. O.S.H.A. requires employers to thoroughly train workers on an annual basis at minimum how to use an extinguisher properly and assess a situation accurately to determine when evacuation is the safest course of action. 

You can find more fire extinguisher information here.

When it comes to damage from fire, water, or any other disaster of any size  SERVPRO of South and Northwest Grand Rapids is here to help! In addition to fire damage, we handle many other kinds of issues, such as mold remediation and commercial cleaning.

We can get your home or business Certified: SERVPRO Cleaned!

This franchise is Independently Owned and Operated. 

What Are The Top Three Places To Check For Water Damage In My Caledonia Home?

9/17/2021 (Permalink)

Conducting regular inspections of areas in your Caledonia, Michigan home or business most likely to experience water damage will allow you to take care of issues before they become serious. Some spaces are more likely to be affected than others, of course, so these are the places you need to direct your focus. Water damage can occur with little-to-no warning, creating damp conditions that are just right for a mold colony, and leaving you with an unsafe and unhealthy environment. 

Which Areas Are Most Prone To Water Damage In My Caledonia Home? 

The bathroom. Most bathrooms get cleaned thoroughly at least once a week, and this is the perfect time to check for leaks and damp areas. Look in the least-traveled spots, such as corners of the linen closet, behind the toilet, under the sink. If you find leaks, they will need to be fully dried out and the water source determined so that repairs can be made. You can invest in a dehumidifier, which will be very helpful in reducing humidity. 

The kitchen. This area of the home is used more than any other area in homes. Watch for spills and leaks and clean them up immediately to ensure that wet conditions are not attracting mold spores, which are always in our air. Under the sink or refrigerator you may find areas damaged by water without you noticing, so get out your flashlight to be sure you can see every corner.

The laundry room. An unnoticed leak behind the washing machine can create huge issues over time. Pull the washer and dryer out from the wall regularly, and make sure the areas behind them are clean, dry, and disinfected. 

Other areas you may want to inspect regularly for water damage: hall closets, garage, and basement. 

What Other Water Damage-Related Services Does SERVPRO of South and Northwest Grand Rapids Offer? 

Other related issues may evolve from a water damage episode, such as structural deterioration, mold infestation, unhealthy conditions, or unpleasant odors. In addition to water damage restoration, our company also help manage such related services as:

• mold remediation
• odor removal
• Biohazards
• advanced drying processes
• cleaning and sanitizing

SERVPRO of South and Northwest Grand Rapids is always here to help you with any issues related to water damage in your Caledonia home or business. Large-scale cleanups after storm damage and fire damage are our specialties, and we are commercial restoration experts, too. 

We can get your home or business Certified: SERVPRO Cleaned, as well. This franchise is independently owned and operated.

What Are Some Smart Ways To Storm-proof My Ada Garage?

9/17/2021 (Permalink)

It is crucial to storm-proof your garage. If the garage is left unprotected, it is much more likely that there will be expensive damages even in your Ada, Michigan home itself. According to BobVila.com, "failure of the garage door ... leaves a breach in the house envelope that can be as big as 300 square feet. Experts conclude that the resulting change in pressure can blow the roof off a house or create other tears and fissures in the home that allow rains and water to invade and damage or ruin drywall."

How Can I Best Protect My Home By Storm-proofing My Ada Garage?

• Maintain Garage Door.

It is important to consistently inspect your garage door for holes and cracks and seal them when they are found. Install a bracing system to the door. Braces anchor the door to the floor, walls, and hinges, adding support and wind resistance. When it’s time to replace the garage door, look into purchasing a wind-resistant door. Install a garage door with a high wind-resistance rating. Storms that bring with them extreme levels of wind will cause the most damage, and when a garage is breached the winds will batter the rest of your home.

• Storm-proof Windows.

You can remove windows in the garage if you are concerned about heavy storms, but that may not always be an option. If you have any windows in your garage, you want to make sure the glass is impact-resistant. Installing outside window protection that can be locked and protected from impact and storm remnants is another way to provide storm protection for your garage and home.

• Provide Drainage.

Install a trench drain around your garage and down the sides of your driveway to divert water. Flood vents inside the garage can drain any water coming inside quickly before levels rise and cause water damage or mold growth down the line, preventing the need for mold removal.

How Can SERVPRO of South and Northwest Grand Rapids Help Me Recover From Storm Damage To My Home in Ada, MI?

If your home has experienced storm damage, we are here to help. The SERVPRO of South and Northwest Grand Rapids has the skills, training, and equipment needed to restore your property from all the destruction such an event can bring. You can count on us to handle such water damage issues as:

• odor damage
• drying and dehumidification
• cleaning and sanitizing
• mold remediation

We can get your home or business Certified: SERVPRO Cleaned, too. This franchise is independently owned and operated.

How Can Water Damage Be Prevented During Construction In Grand Rapids?

9/6/2021 (Permalink)

During your Comstock Park commercial property construction, its foundation, and base structures are exposed to elements, including wind, rain, heat, and cold. These weather conditions can cause water damage during construction if no steps are taken to prevent moisture from finding its way through unsecured building openings like windows, doors, and more. This, in turn, may lead to mold growth, which is dangerous for your health and safety, can negatively affect the integrity of the building. Proper water damage prevention can quickly help avoid this type of situation. 

What Are Some Ways To Avoid Water Damage On My Comstock Park Construction Project?

We have established that prevention is the best way to avoid water damage. Take such steps as: 

• Monitor For Water Leaks. Most pressurized potable fire and water systems can have monitoring devices attached, enabling their mains to be monitored for any signs of water leakage. You can set up these devices to signal you by an alarm, alerting you when a leak is detected and allowing you to catch leaks early so remediation can occur immediately. 
• Regular Maintenance. Another part of prevention is to maintain items at risk carefully. You can inspect all pipes and related equipment regularly to catch issues before they start. As soon as a weak or damaged piece of equipment is identified, be sure to take steps to repair or replace it. 

What Are Other Ways To Ensure Water Damage To My Grand Rapids Construction Project Does Not Occur?

Everyone on the site needs to be experienced and qualified so that unnecessary accidents don't happen. 

• Employ Qualified Contractors. Any contractors you are working with are fully qualified to complete the construction components they are responsible for safely and professionally.
• QA/QC. Having a Quality Assurance/Quality Control Plan in place is key to preventing water damage during construction; planning is the best way to prevent damage from happening. This plan will help you know what to do if a natural disaster or severe weather is heading your way. A QA/QC plan will include:
  • Planned evacuation routes
  • A plan for leading water away from your construction project
  • An assessment of water infiltration susceptibility enabling you to account for vulnerabilities

SERVPRO of South and Northwest Grand Rapids is here to help when the worst happens. From water damage to commercial restoration, we have the skill and equipment to get you back to work as soon as possible. 

We can get your home or business Certified: SERVPRO Cleaned.

This franchise is Independently Owned and Operated. 

What Are The Benefits Of Having Commercial Storm Damage Insurance For My Grand Rapids Business?

8/27/2021 (Permalink)

When a severe weather system hits the Grand Rapids area, local businesses may experience damage and devastation. According to the NOAA National Centers For Environmental Information, storm damage to companies can be significant. Storm insurance is a vital part of keeping any enterprise safe from the often devastating costs associated with storms. A business owner may not have the available cash to pay for expensive restoration and reconstruction projects, so this type of insurance policy will be an important part of any smart business strategy. 

How Can A Storm Damage Insurance Policy Help My Grand Rapids Business Recover?

Two of the most important areas in which a storm damage insurance policy can help you get back to normal after damage from bad weather are:

Property Loss. Such insurance coverage will usually handle payment to replace or restore lost valuables and possessions - also referred to as property loss. Heavy rainfall and flooding may have ruined items essential to what you do. A storm damage policy for your business can ensure that you receive the correct compensation that will allow you to replace the items and get back to business.  

The following are typically listed as covered items:

• Electronics
• Technology
• Fixtures
• Documents
• Furniture
• Inventory

Structural Damage. The most significant expense is often from the repair of the facility itself. Storm insurance will provide funding for the remediation and restoration of the business structure, with the owner usually paying a deductible amount upfront. The insurer then provides payment for the balance; maximums may apply here, so you will want to check with your insurance representative. 

What Are Some Other Advantages Of Purchasing Storm Damage Insurance Coverage For My Grand Rapids Business?

Best Coverage. Private insurance options can give you better coverage than a government policy, such as FEMA. Private storm insurance policies can be stand-alone, meaning they provide your primary or base flood insurance. Or they can be 'excess', which means they provide additional coverage on top of a base policy, such as a FEMA policy.

Peace Of Mind. Storm insurance is a business owner's safety net, giving financial support during hard times, as well as the peace of mind that comes with knowing your enterprise is safe, no matter what comes.

The restoration team here at SERVPRO of South and Northwest Grand Rapids is available 24 hours a day, 7 days a week to assist you if the worst happens. In addition to storm damage and commercial restoration, we handle fire damage, mold remediation, and more. 

We can get your home or business Certified: SERVPRO Cleaned, too. Ask us how!

This franchise is Independently Owned and Operated. 

How Do I Inspect My Water Heater In Grand Rapids?

8/10/2021 (Permalink)

No one likes going without hot water, especially when it happens unexpectedly. Your water heater can stop working with little notice, leaving you with an uncomfortable situation!

One of the best ways to avoid this kind of experience is to inspect your water heater regularly. This practice will help you stay on top of any maintenance issues and make replacements or repairs ahead of time, allowing you to avoid leaks, drips, and water damage.  

What Should I Look For When I Inspect My Water Heater?

• Find the age of your unit by looking for the serial number on the manufacturer sticker on the upper portion of the water heater. Each manufacturer has a similar date code, and they can vary, so check the manufacturer's website to date your machine. If your water heater is more than ten years old, you may want to consider replacing it, especially if its location means a leak will cause you water damage.  
• If you see rusty water coming from the hot side piping in your home, this is a sign that your water heater is rusting away on the inside and may begin to leak soon. Test first to see if it is coming from galvanized pipes, if you have those, by draining a few buckets of hot water from the water heater. If the water gradually clears, it isn't your water heater. 
• Sediment will build up at the bottom of your water heater tank over time. As the sediment is heated and reheated, it eventually will harden and cause rumbling noises to develop; that is another sign that your water heater needs to be replaced soon to avoid water damage from leaks.  
• If you notice moisture around your water heater, you may have a small leak or a fracture in the tank. 

What Do I Do If I Find An Issue During The Inspection Of My Grand Rapids Water Heater?

If you are concerned about the failure of your water heater or if you discover any signs of trouble:

• Try not to panic
• Make sure you know exactly where the leak originates
• Turn off the water to your water heater unit
• Drain the tank if you are confident you can do this safely:
• Open some of your hot water taps around the house, preferably those located on floor levels above the heater
• Locate the drain valve near the bottom of your water heater
• Attach a garden hose to the drain valve and run the hose to a place it can drain safely, like a floor drain or your driveway
• Open the drain valve and let the water start flowing. Generally, this step takes 10 minutes or less
• Once the tank is empty, disconnect the hose and close both the drain valve and the hot water taps you opened in the first step

• Call a plumber
• Call your restoration specialist if you have experienced water damage

We are always ready to help you if water damage occurs in your home or business. Our SERVPRO of South and Northwest Grand Rapids technicians are highly trained and skilled in all types of restoration and cleanup projects, including mold remediation - which is often an unfortunate and unpleasant side-effect of water leaks. 

We can get your home or business Certified: SERVPRO Cleaned, as well. Ask us how!

This franchise is Independently Owned and Operated. 

How Do SERVPRO Technicians Make All The Difference

7/27/2021 (Permalink)

Having our SERVPRO of South and Northwest Grand Rapids technicians onsite when the worst happens can make all the difference. They are a team of professional, dedicated, and highly skilled people who are committed to helping you manage disasters of any size. They are ready 24 hours a day, seven days a week if the worst happens, and their primary goal is always to get you back to normal as soon as possible. 

What Types Of Training Do SERVPRO Of South And Northwest Grand Rapids Technicians Maintain? 

Since 1967, SERVPRO Industries, Inc. has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees. Our technicians receive and maintain ongoing training on both local and regional levels in the following areas:

Employee Certification Training

Employee Certification Training is a self-paced program designed for franchise employees. Certification is awarded after the successful completion of course materials and an examination. Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet and Upholstery Cleaning

New Franchise Training

A 15 day in-house, hands-on training program at our corporate training facility. Designed primarily for new franchise owners but also a valuable course for franchise employees. The program covers all aspects of:

• Fire Restoration
• Water Restoration
• Carpet and Upholstery Cleaning
• Mold Mitigation

e-Learning

Our e-learning program is web-based and designed to be an ongoing self-paced training program. Video presentations and support materials are followed by a knowledge test at the end of each module.

IICRC Training Program

SERVPRO is an approved IICRC Training School that offers year-round classes in the following categories:

• Fire Restoration
• Water Restoration
• Carpet Cleaning
• Upholstery Cleaning
• Applied Structural Drying
• (in our purpose-built ASD facility)

Continuing Education

SERVPRO offers credit and non-credit courses for insurance agents, insurance adjusters, real estate professionals, and franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

• Water Damage Restoration
• Fire Damage Restoration
• Understanding Mold in the Restoration Industry
• Restorative Drying for Loss Control
• Mitigation Awareness Response Seminar
• (non-credit courses)

How Can The Ongoing Training Of SERVPRO Of South And Northwest Grand Rapids Technicians Benefit Me?

When you work with a SERVPRO of South and Northwest Grand Rapids technician, you can be sure that:

• your restoration will be completed in a timely and professional manner
• all recovery will be made using the correct techniques for every material and situation
• your safety will be the foremost concern
• your technician will be equipped to work with any insurance representatives
• dangerous chemicals and substances will be managed and disposed of properly and safely
• unsafe structural elements will be assessed and repaired or removed accordingly

When it comes to safety and restoration, the team here at SERVPRO of South and Northwest Grand Rapids is ready to go, day or night. If the worst happens, you can count on us to be there right away to help you get back to normal as soon as possible. We have the right training, equipment, and skills to help you manage disasters of any size, including water damage, biohazards, and more. 

We can get your home or business Certified: SERVPRO Cleaned, too.

This franchise is Independently Owned and Operated.

Maintaining Your Smoke Detectors

7/13/2021 (Permalink)

Smoke detectors are not something we pay much attention to during our day-to-day living, but they immediately become essential if a fire happens! Make it a priority to maintain your smoke detectors regularly so that they are always ready to alert you in the event of a fire. 

Making Sure Your Smoke Detectors Work As They Should

• Make sure you know how old your alarms are, and test them monthly using the provided test button.  
• Keep them clean and free of greasy build-up and dust, which could affect their performance. A scheduled cleaning will make sure your smoke detectors stay in good working order.
• Ensure that your smoke detectors are powered up and ready to go at all times and schedule battery changes so that they are always prepared to alert you whenever you need them.
• Your smoke detectors should all go off simultaneously in the event of a fire, so contact a professional to make sure they are all synced.
• Replace all smoke detectors, including those using 10-year batteries and hard-wired alarms, before turning ten years old. If they don’t respond correctly during a routine check, it’s definitely time for new units. 
• Save and follow the manufacturer’s instructions for testing and maintenance of your units. 
• A certified inspection entity should mark your smoke detectors. 

Install Smoke Detectors In All The Right Places

• Every room in your home or business needs a smoke detector, any place where people will be, and where a product is stored, as well. 
• Each unit should be securely fastened to its surface, whether it is a wall or a ceiling. 
• Ensure that smoke detectors are in all areas where people spend time, from the bathroom to the warehouse of your business, and remember that customer waiting areas and public restrooms need to be outfitted, as well. 

We care about your safety here at SERVPRO of South/Northwest Grand Rapids, so don’t hesitate to contact us for all your large-scale cleanup projects. We’re experts at handling water and fire damage, mold prevention and remediation, vandalism, and biohazards. Ask us how we can get your home or business Certified: SERVPRO Cleaned. This franchise is independently owned and operated. 

Someone Vandalized my Commercial Property, Now What?

6/29/2021 (Permalink)

You’ve worked hard to build your commercial business, investing time, effort, and money into your enterprise over time to achieve your goals. Setbacks happen, economic conditions fluctuate, and challenges arise every day, and as a wise business owner, you meet them all head-on, managing every adverse circumstance, large or small. Building a business is hard, so choosing to partner with a professional restoration business can be a wise business decision when situations arise. 

How To Manage Vandalism To Your Commercial Property

A restoration company like SERVPRO can be there right away if you experience the damage that comes from vandalism. Our team will help you get back to work as soon as possible if your operations are disturbed. 

Vandalism can be damaged property from a break-in, such as broken windows, doors, or other entry points. It can also be more severe and malicious, involving dangerous substances, unsafe conditions, or a biohazard. No matter what you are facing, trained SERVPRO professionals can help you manage it safely. 

SERVPRO Is Here To Get You Back To Normal

Depending on the type of damage you have experienced, a vandalism event can stop you from working. We are here to do whatever is needed to ensure you can return to normal as soon as possible with minimum loss. If your location is unsightly due to the work of a vandal, we can complete that kind of restoration project right away. At the same time, if there are unsafe conditions in your business, we will assess the situation first to ensure that your location is safe for anyone who needs to be there. We will complete all repairs and restoration so that your commercial property is as good as new!

In addition to vandalism, SERVPRO of South /Northwest Grand Rapids specializes in cleanup projects of all types and sizes. From flooding and spills that cause water damage to soot and smoke removal and all the other issues that occur after a fire, we are the folks to call for help. We have the equipment and experience necessary for mold prevention and remediation, too, and we can get your home or business Certified: SERVPRO Cleaned, as well. This franchise is independently owned and operated. 

What To Do After A Tornado

6/15/2021 (Permalink)

A tornado can pop up with little-to-no warning, and while you want to be as prepared as possible ahead of time, such an event will cause a lot of damage. Do your due diligence when it comes to preparedness, always, and let’s talk about what to do afterwards, as well, so you can be as safe as possible. 

What to do after a tornado:

MAKE SURE EVERYONE IS SAFE. 

Take stock of everyone who is with you, whether that is family members, friends, co-workers, fellow shoppers, even pets. See if anyone needs medical attention, and if so, can you help them using first aid, or will you need to contact emergency health professionals? If there are any children with you, make sure they are connected with parents or guardians.

ASSESS DAMAGE.

Take inventory of the damage to the building you’re in. Notice any exposed wires, broken glass, sharp objects, or chemical spills, and take precautions. Do not touch or move anything without protecting yourself with personal protective equipment. Do you smell smoke or see any sparks? Do you see any unstable fixtures, walls, roofing, or other items? Move people away from areas that are possibly dangerous if it can be done safely. 

CONTACT HELP. 

Call emergency personnel right away. Let them know if there is anyone who is injured, and how badly. If your building has been damaged by a tornado, describe the damage and whether anything seems to be unsafe or dangerous. 

SCHEDULE RESTORATION AND RECOVERY.

Once people are safe, you can begin to consider recovery, if you are the owner or resident of the building that has been affected. A professional restoration company like SERVPRO can be onsite immediately to help you begin the restoration process. They can assess the damage, note any danger, and start to clean up the after-effects of the tornado.

When it comes to dangerous weather events, it’s good to know who’s on your side. You can always count on SERVPRO of South and Northwest Grand Rapids to help you manage when you experience a disaster of any kind. We handle fire damage, water damage, mold remediation, chemical spills, and more. We can get your home or business Certified: SERVPRO Cleaned, too. This franchise is independently owned and operated. 

How To Prevent Water Damage In Your Bathroom

6/1/2021 (Permalink)

Your bathroom is probably the most vulnerable area in your home or business when it comes to damage from water, and that only makes sense. To prevent such damage from occurring, you will want to do regular assessments of pipes, faucets and fixtures, caulking, and more. If you can identify aging equipment and replace it before it fails, you will avoid the most common causes of water damage in your bathroom. 

Here is a great list of things to look for:

• You may notice wallpaper or paint peeling away or appearing discolored in your bath area. Check for bowing in the walls, which can be a result of long-term seepage. If the flooring is swollen or removed from the subfloor, that is another indicator of water seepage. If any of these signs appear, it’s important to find the source of the leak. 
• Look for cracks in window seals and door panes, as well. 
• Odors are a powerful indicator that there is an excess water problem. Oftentimes, it’s mold or mildew that causes those smells, so look in those hard-to-see places, such as under the sink, behind the toilet, and in the closet. 
• Make a regular inspection of pipes and hoses; if you see one that is getting old, replace it BEFORE it fails. Waiting until it breaks will mean a water damage event, which you want to avoid. 
• If you do experience flooding in your bathroom, such as from a toilet backing up or a bathtub overflowing, make sure you remove the standing water right away. Employ fans if you can (be sure not to plug them in until you know that there is no dampness in the wall); these will help to speed up the drying process. 

Call the professionals at SERVPRO if the worst happens; we’re experienced and trained to remediate and repair areas that have extensive damage from excess water due to leaky pipes, flooding, etc. Our team here at SERVPRO of South and Northwest Grand Rapids is here to help with cleanups after water damage or fire damage, and we handle mold invasions, biohazards, vandalism, and more. We can get your home or business Certified: SERVPRO Cleaned, too! This franchise is independently owned and operated. 

Preparing Your Home For A Major Storm

5/12/2021 (Permalink)

When the warmer air of Spring collides with the last of winter cold, major storms can be the result. Preparing your home for a major storm will help you and your loved ones stay safe and can prevent damages in many cases. Here are tips to help you prepare your home for a major storm:

BE PROACTIVE

Conduct an inspection of your home and yard before stormy weather hits to determine if your home has a leaky roof or windows - these can of course cause big problems during the heavy rains and strong winds of a major storm. Ensure that all your exterior doors, windows, and shutters fit correctly and are weather-stripped appropriately. Be proactive by inspecting roofing and repairing issues ahead of storms so that your home will withstand high winds.

TREES AND BUSHES

Unstable large trees and bushes will be a danger in the high winds of a major storm. To avoid severe damages to your home, trim back trees and bushes with large heavy branches so that windows and vehicles are not in danger of being destroyed by flying debris. If vegetation is unhealthy and dying, it should be removed from your property as a proactive measure.

PROPER DRAINAGE

Your property may have drainage ditches or creeks that are meant to handle excess water during storms. Take time to inspect these areas and remove debris or dirt that might obstruct the flow of water from heavy rain, since a major storm will very often cause flooding of all waterways. A clogged drainage ditch or creek bed can be the source of damage to your property during such an event. Proper drainage can be an issue in parking areas as well, so you will want to make a thorough inspection of your walkways, parking areas, and entrances to your home, garage, and any outbuildings to ensure that they can all be accessed even in the event that you experience flooding on your property. 

EMERGENCY COMMUNICATION

In the case of a major storm, your cell phone service could be at risk, so you might want to consider installing a landline in case area cell phone towers are damaged or go down. Having an emergency radio and a supply of batteries on hand is another proactive way to prepare.  Make sure that everyone who drives in your family knows safe routes home and that they should never drive into flowing water. Even the smallest creek can become a huge danger during a major storm that involves heavy rainfall. Establish a safe place to stay for those who may be out during bad weather in case they get caught behind floodwaters. Stock up on drinking water and foods that can be prepared without heat, and be sure to have sources of light. Those who are on regular medication need to have adequate amounts on hand as a proactive step. 

The professionals here SERVPRO of South and Northwest Grand Rapids are always available in the event of damage to your home from a major storm, as well as fire damage, mold issues, biological contamination, vandalism, and more, and we are faster to disasters of any size. We can get your home or business Certified: SERVPRO Cleaned, as well - ask us how. This franchise is independently owned and operated. 

Creating An Emergency-Ready Plan For Your Business

5/12/2021 (Permalink)

The structures and equipment of your business can be negatively affected by an emergency and these are most often completely unexpected. Staff can be injured or find themselves in dangerous situations so you will want to be able to prevent this kind of situation whenever possible. You should have an emergency preparedness plan in place, and if you do it needs to be kept up-to-date. If you do not have such a plan in place, now is the perfect time to create an emergency-ready plan for your business.

You want to be prepared for any emergency event, such as: 

• Pandemic
• Fire/Wildfire
• Earthquake
• Hurricane
• Tornado
• Flood
• Hazardous material spill
• Blizzard

PROACTIVE MAINTENANCE

Establish a regular maintenance plan to ensure that all areas around your buildings are kept free from flammable materials and that landscaping is trimmed well on a regular basis to prevent fires from spreading if they occur; this is a vital first step to any emergency ready plan. Doors or windows need to be properly sealed, parking and entrance/exit areas should always be clear and safe, and the roofing of your structures should be kept in good repair, as a start. 

EVACUATION INFORMATION

State law requires that you post an evacuation plan in a visible place for your staff and customers, and this needs to be current at all times. Make sure that your employees know where it can be found and that it is clear to them, and practice evacuation procedures so that they can be followed easily should the worst happen. 

CURRENT CONTACT INFORMATION

Update your phone and email contact information regularly so that all employees can be effectively alerted to important information whether they are at work or at home, should an emergency occur. Contacts for utilities, fire departments, law enforcement, and other government agencies should be listed in a specific location and each employee should have easy access to this information at all times. 

RESOURCES

There are some great resources available for you to use when you are creating your emergency ready plan, and some examples are:

• OSHA: How to Plan for Workplace Emergencies and Evacuations
• Ready.gov
• CDC Emergency Response Resources

Our team here at SERVPRO of South and Northwest Grand Rapids is ready to help when your home or business is affected by water damage, fire damage, mold infestations, biological contamination, vandalism, and more. Our professional damage restoration company is an important resource during tough times; we are able to complete all necessary repairs in a timely and efficient manner to keep you, your workforce, or your loved ones out of harm’s way. Ask us how we can get your home or business Certified: SERVPRO Cleaned! This franchise is independently owned and operated.

Top 3 Fire Hazards In Your Home

5/12/2021 (Permalink)

House fires cause injury, property damage, and death throughout the nation every year. Being aware of the biggest hazards could help you keep your loved ones safe from the results of a house fire, and help you avoid the costs associated with recovering from that kind of disastrous event.

Here are the top 3 fire hazards in your home to be aware of (plus some safety tips to help you manage them):

CANDLES

It’s never wise to light a candle and leave the room. Research has found that there is an average of 10,000-plus fires in the U.S. started by candles every year; that’s an average of 29 candle fires per day! Additionally, one-third of these fires were found to have started in bedrooms, and half of those incidents were due to fires from candles that were left too close to flammable items.

SERVPRO Safety tips:

• Never leave a candle burning near flammable items, and extinguish all candles before leaving the room.
• Never leave a candle burning in a child’s room or an unoccupied room.
• Make sure candles fit securely into candle holders to avoid accidents from tipping.

SMOKING

The number of fires caused by smoking is trending downward, but The National Fire Protection Association reports that there are still currently an average of over 17,000 smoking-related fires per year! This agency also shares that even though the number of smoking-material-related fires has dropped in the last few years due to a decline in smoking, it is still a major culprit. Especially among older people, who are at higher risk.

SERVPRO Safety tips:

• Smoke outside whenever possible.
• Look for cigarette butts under furniture and between seat cushions for those that might not have been extinguished.
• Never smoke when you’re tired or around medical oxygen, or in bed.

ELECTRICAL/LIGHTING

Electrical fires can be caused by an equipment malfunction due to an overloaded circuit, a bad extension cord, an overheated light bulb, or various types of home appliances.

SERVPRO Safety tips:

• Don’t overload outlets or electrical cords.
• Ensure you use the right cord for the job; use inside cords for inside and heavy-duty/outside cords outdoors.
• Don’t leave Christmas lights, Christmas trees, or halogen lights on overnight or when gone from your home.
• Schedule an electrician to come and perform an annual checkup of your home’s wiring.

These are the top three fire hazards you need to be aware of in your home, but there are other fire hazards to guard against, as well. SERVPRO of South and Northwest Grand Rapids is always available to come to your home and conduct an assessment of your fire safety practices. We are proud to serve our community in the restoration of homes and businesses when damage happens from fire, water, accidents, vandalism, biohazards, and more. We can get your home or business Certified: SERVPRO Cleaned, too. This franchise is independently owned and operated.

3 Ways SERVPRO Can Help Your Business After A Disaster

5/12/2021 (Permalink)

SERVPRO of South and Northwest Grand Rapids is your trusted leader when it comes to disasters in your business, and our highly trained restoration industry technicians are standing ready 24-hours a day to bring you emergency service. When fire damage or water damage affects your business, you can count on us.

Here are three ways SERVPRO can help your business after a disaster:

MOISTURE MANAGEMENT

We can help you dry up!

SERVPRO has all the skills and equipment necessary to dry damp areas and restore items that have been negatively affected by moisture; these items can be textiles, structure-related, documents, and more. If you have experienced a fire, the fire-fighting efforts will include a lot of water, or you may have undergone a flooding event. Each of these situations will involve moisture and that can be very damaging to your business. We will help you pack up what is salvageable so that it can be cleaned and inventory every piece. We remove sheetrock, carpet, and insulation and remediate the building.

MANAGEMENT OF UNHEALTHY ENVIRONMENTS

Your belongings and structure will be compromised and damaged by fire, no matter what size the blaze may have been, or you may have experienced a chemical spill, a biohazard, or a mold infestation. Each of these scenarios can create unhealthy - and even dangerous - environments that can cause severe illness and injury. SERVPRO is a professional company that can manage unhealthy odors, air quality issues, dangerous substances, and more, ensuring that your business premises are safe and accessible.

MANAGEMENT OF STRUCTURAL SAFETY

If your business experiences an event that compromises your premises, such as a fire, a flood, or a large accident, we are here to inspect and assess your buildings and grounds, prepare a thorough evaluation with recommendations, and complete all the necessary recovery procedures needed to get you back to work as soon as possible. We are experienced in working together with insurance claim adjusters and are happy to help you make those processes as smooth as possible.

These are just three of the many ways we are here to help you recover your business after a disaster. Visit our website for more information!

Here at SERVPRO of South and Northwest Grand Rapids, we can be on-site with all the experience and equipment necessary to get you back to normal quickly if you experience a disaster of any size. We handle cleanup projects of all types, including after water damage, fire damage, mold infestation, vandalism, and more. We can get your home or business Certified: SERVPRO Cleaned. This franchise is independently owned and operated.

What To Do If Your Basement Floods

3/23/2021 (Permalink)

Since your basement is often used for storage, vulnerable items such as electronics, textiles, and items made with paper will be damaged if they become water-logged from a flooding event. Once that happens, you may find yourself with a lot of personal belongings that could be lost forever, and employing the help of a professional restoration can keep that from happening. They can also assist with mold and mildew remediation, water removal, structure repair, and other flooding-related issues. 

Today we have some tips that can help you know what to do if your basement floods.

Call The Professionals

First, make sure anyone who is involved is safe, and being careful in navigating the situation. If you have a large amount of standing water in your basement, call your power company, electrician, and/or your professional water damage cleanup team immediately. These professionals have the tools and training to handle the situation properly and will be able to determine the safest steps to take in beginning the cleanup process without increasing the risk of fire damage exposed wiring, etc. 

Increase and Sustain Air Flow

You can use your shop-vac to clean up smaller amounts of standing water while you are waiting for the professionals to arrive. Once the water is removed, a dehumidifier or fans can be used to circulate air to discourage mold growth and mildew. Make sure to keep any machinery at least eight inches away from walls to allow for the best circulation possible. Your air conditioning can be a big help here; keep it running throughout the building for further help in discouraging a mold colony from starting. 

Use Cleaning Solution

Another way to keep mold from taking advantage of damp surfaces is by scrubbing them with a solution of one cup bleach to one gallon of water; be sure to wear gloves and protective eyewear during this process, and don’t forget to keep the room ventilated while you are using cleaning solutions.

You don’t have space anywhere else in your home or business to store excess items, so using air- and water-tight plastic bins will protect your items against a future flooding event. 

Here at SERVPRO of South and Northwest Grand Rapids, we have all the skills necessary to be able to help whenever you experience water damage or fire damage, and we are mold and mildew remediation specialists, too. We handle large cleanup projects for commercial business owners and smaller projects for area homeowners, and we can get your premises Certified: SERVPRO Cleaned! This franchise is independently owned and operated.

Commercial Cleaning Services For Your Business

3/9/2021 (Permalink)

Our highly-trained technicians here at SERVPRO of South and Northwest Grand Rapids team are always dedicated to responding quickly to disasters of any size, and that includes those that involve cleanup after fire damage or water damage in your business. Our team consists of professionals who are from the Grand Rapids area and we know our community inside and out. We can be onsite to help you with your commercial cleaning needs right away so that we can get you back to work as soon as possible.

In the case of a health-related issue, our Certified: SERVPRO Cleaned defensive cleaning program will give your business a way forward to provide your employees and customers with ongoing safety as you operate during such an event and afterward. As America’s #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C’s – Consult, Clean, and Certify:

Consult

We start by consulting the client about the unique needs of each space.

Clean

An expert deep clean is then initiated using our proprietary EPA-approved, hospital-grade cleaning solutions. We always adhere to CDC standards.

Certify

You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

We are trusted leaders in the disaster restoration industry, and mold remediation is one of our specialties. We provide 24-hour emergency service, and our team’s intensive, ongoing training ensures that we have the expertise to handle all your restoration and cleaning projects. We also handle specialty cleaning projects, such as:

• Air Ducts and HVAC
• Biohazard
• Carpet and Upholstery
• Ceilings, Floors, and Walls
• Document Restoration
• Drapes and Blinds
• Odor Removal
• Sewage
• Trauma and Crime Scene
• Vandalism

Every hour you have to spend cleaning up is an hour of lost revenue and productivity, so SERVPRO of South and Northwest Grand Rapids provides professional cleaning or emergency restoration services to get your business running smoothly again as soon as possible. We have the training, equipment, and resources to handle commercial cleaning projects of any size. 

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on SERVPRO of South and Northwest Grand Rapids to get the job done right the first time. They’ll respond promptly and make your workspace look its very best. This franchise is independently owned and operated.

Bonfire Safety Tips

2/23/2021 (Permalink)

Cold weather is ideal for bonfires, and it is an activity that many people enjoy during the colder months. You may be planning a barbecue or a bonfire party, and we know you and your guests will have an awesome time, but we also know that accidents can happen if good safety practices are not observed at these types of events. With that in mind, we are going to share some bonfire safety tips with you today so that you can be sure that your event is memorable for all the right reasons. 

Never Leave Bonfire Unattended

Most bonfire accidents happen quickly, so don’t step away from the fire for even a few minutes. Keep a bucket of dirt or a hose nearby to deal with any incidents immediately. Being vigilant will let you address any problems before severe fire damage happens. We recommend that you wear hard-soled shoes around the fire, too, for protection from flying sparks.

Build In A Safe Location

Choose a location well removed from any flammable materials. Prepare a patch of bare dirt, dig a small depression, and surround the perimeter of your fire with stones; these steps will prevent your bonfire from spreading unexpectedly. Make sure there are no dry grasses, trees, shrubs, fences, sheds, cables, or wires around or above the bonfire. 

Choose Proper Materials

An ideal bonfire should be built only from wood, charcoal, paper, sticks, and other organic materials, and you should never use accelerants like lighter fluid or gasoline on the fire. These can cause the bonfire to quickly spread and even to explode. Once the fire is going, avoid throwing batteries, fireworks, and other combustible materials into the fire, and don’t burn items such as tires, furniture, or other things that are man-made, since the materials used in their construction can be toxic when burned. 

Extinguish Fire Properly

Even when a bonfire burns down, it still contains a lot of heat. Many fire damage incidents happen because a smoldering bonfire reignites long after everyone is gone. To put a fire out properly, spread the ashes out with a rake or shovel to let them cool, and gently pour water over the ashes until no burning or hot areas are left. If the fire is properly put out, you will not feel any heat if you extend your hand over the area above it. 

If you experience damage from fire, water, or a weather event, keep in mind that the team here at SERVPRO of South and Northwest Grand Rapids is ready to help at a moment’s notice. We are disaster restoration experts, and we have all the skills and tools necessary for mold prevention and remediation, too. 

This SERVPRO franchise is independently owned and operated.

HVAC Maintenance This Winter

2/10/2021 (Permalink)

One of the most important home or business maintenance projects during the winter months is maintaining your HVAC unit. Neglecting this most important piece of equipment can lead to extremely bothersome situations, but regular maintenance practices can help you avoid that altogether. You can choose to do it yourself or to hire a professional to oversee your HVAC.

A professional will inspect and clean the wiring and mechanisms for your HVAC unit and determine if you have any outstanding operational issues that need to be addressed immediately. You can also maintain your HVAC yourself to increase its efficiency between professional inspections and maintenance visits through these practices found below:

• Check thermostat and controls for proper measurement and regulations
• Inspect fan motors, blowers, vents, and ductwork and lubricate all moving parts
• Replace worn-out belts and pulleys
• Inspect electrical components and connections as well as replacing batteries
• Check for gas leaks and flue gas passageways
• Install high-efficiency, pleated air filters and be sure to change regularly
• Keep your heating units and AC free of pollen, leaves, and grass
• Maintain a clear two feet of space around your outdoor AC and heating units
• Inspect refrigerant lines every month and clean drain lines and pans
• Inspecting the heat exchanger, heating elements, heat pump, burner, and the ignition system

Inspection, preparation, and maintenance of your HVAC throughout this will keep your unit in top form and that means your interior living and working environments will be comfortable through all kinds of freezing conditions and will help you avoid going out into such conditions to handle any HVAC issues. 

At SERVPRO of South and Northwest Grand Rapids, our team continually maintains the skill and equipment necessary to keep your HVAC working perfectly during even the coldest winter weather. We are also experienced in large cleanup projects that can help you to recover from fire damage or water damage, and we are mold remediation experts. We can get your home or business Certified: SERVPRO Cleaned, as well. Ask us how!

This SERVPRO franchise is independently owned and operated.

5 Tips for Home Owners

2/1/2021 (Permalink)

If you love your home, take steps to proactively protect it.

Your home is likely the largest asset you will ever own. So what are a few things that you can do to ensure that your investment is protected? We are glad you asked! Here are a few tips from your local SERVPRO professionals right here in Grand Rapids, MI.

Know where your main water valve is located

It is incredible how many people think that they can shut the water off to the entire house by closing the valve located under the sink in the kitchen or behind the toilet. These are not the only water valves in the house. In fact, they are only meant to cut water supply to that specific unit. Look for the water meter in your home. There should be a valve located next to that water meter; that is the valve you want to tag as the primary shut-off point. Make certain that each member of the family knows what this is and where it is located. Properly shutting the water down quickly can save you a lot of money and spare your home from a lot of damage. If you do need water damage restoration, your team at SERVPRO of South and Northwest Grand Rapids can be there quickly and get your home on the road to recovery in a flash.

Inspect your home

At the time of purchase, many people choose to have the home inspected. This is a good precaution to take, but what about years down the road? Keep an eye on your appliances and the integrity of the general structure of your home; especially areas that grant some sort of access to the outside. If you are not sure what to look for to determine the current areas that could pose an issue in the future, hire an inspector to evaluate your home. Licensed home inspectors are a knowledgeable resource that could help you prevent an expensive repair down the road.

Change your locks

This tip applies mostly to those who have recently purchased a home. It is quite standard for the previous home owner to leave a couple of sets of keys on the counter, which is great. However, those keys are usually the sets that the homeowner utilized, but what about family and friends that may have house sat on occasion? There is no telling how many copies of that key are floating around the neighborhood.  If there is a keyless entry system set up for your home or the garage be sure to clear the current code and update it.

Emergency Contact List

Working with a person or company you trust is SO important. Especially if you are working with a service provider such as a local plumber, electrician, or restoration partner that would likely need access to your home for a period of time. Having a list of those trusted contacts will empower the entire household to be proactive when a situation occurs. Making the emergency list easily accessible could also significantly reduce response time and limit the damage or danger of an unexpected event.

Proper Insurances

This is a two for one!

Home insurance - As your most valuable asset, you want to be sure that it is properly insured with a local home insurance agent.  Your local agent will have a good idea of what costs are involved when it comes to rebuilding a structure and can advise you on your policy limits accordingly. In addition to risks involving physical repairs, your agent can advise you on what type of liability coverage should accompany that homeowners policy. Lastly, be sure to elect to have sewer and drain coverage included on your policy. SERVPRO of South and Northwest Grand Rapids has helped countless households recover from water damage that happened as a result of sewer and drain backup.

Life Insurance - Most families do not have enough cash in their back pocket to pay off their home if the primary bread winner were to pass unexpectedly. Life insurance is commonly overlooked by younger adults because they do not feel a sense of urgency and often do not have hefty financial obligations depending upon them. However, as a homeowner, a lot rides on the income and expertise you provide to maintaining the structure and financial well-being of any dependents. Knowing what type of life insurance policy to purchase and how much coverage is appropriate is something that a local life insurance expert can talk though with you. Consultations are typically free and you will have a better understanding of your options.

As a homeowner, you likely have some of these measures in place, but we hope that you were able to glean a valuable nugget of information that will set you up for long term success. If you have any questions involving fire, water, or mold, please give us a call at 616-662-9700. SERVPRO of South and Northwest Grand Rapids is here for you 24/7/365.

What Happens After Water Damage?

1/25/2021 (Permalink)

Water damage of any kind can be devastating to your home or business. Structures, tools, documents, and household items can be compromised or lost this way, and depending on the extent of the water involved, your losses can be significant.

If your water damage is relatively small - such as a small leak under a sink or appliance - you can handle that fairly easily. You can expect to have some water to remove and some repairs to pipes or water lines to complete; you can do this yourself in most situations. If the water leak has been going on for some time, you may have a mold colony growing. This will almost certainly require the services of a professional mold remediation company since once mold gets established, it can never be completely eradicated. Choose a company that has the training and equipment needed to get your mold remediation project done right. 

If your water damage is extensive your building structures may be compromised and even unsafe. You can inspect your premises yourself, but it would be wise to engage a professional construction company to come and do a thorough inspection. There may be some small repairs that you can do yourself, but keep in mind that this may affect any insurance claims. Know your policy and requirements before the worst happens so that you can ensure your coverage is not affected by any actions you may decide to take. 

Documents that are stored where water can reach them will be adversely affected by damp conditions as well as the water itself. Storage for your paper documents needs to be properly addressed before a flooding event or damp conditions present themselves, and if you have already experienced such an event and you are faced with damaged documents, you can connect with a professional document restoration service to recover them if at all possible.

Many different situations can arise after water damage, but no matter what you are experiencing, you can always depend on SERVPRO of South and Northwest Grand Rapids to help you clean up and recover. We can get your home or business Certified: SERVPRO Cleaned, too - ask us how. This franchise is independently owned and operated.

What To Do After Storm Damage To Your Home

1/25/2021 (Permalink)

The very first thing you will want to do after a storm is to make sure everyone is safe. A storm can create dangerous situations both for you and for your loved ones, so you’ll want to assess your home and outside premises to see what has been affected by heavy rains and high winds. 

As you check your yard, keep an eye out for debris that may be loose or hanging; branches from trees can sometimes be caught in lower branches and fall eventually - someone may be under the tree when that happens. Take stock of broken branches that will need to be removed, and if you find a tree that is down completely then you will need to contact a professional arborist to come and remove it. This type of business can take care of all your vegetation, so point out to them any issues you have found during your inspection.

If your roof has been affected by the storm this can cause you trouble in the days ahead, and you’ll only know when you have sustained water damage from the next storm. If you can safely view your roof, take the closest look that you can to see if any damage is apparent, such as gutters that have fallen, loose shingles, or even holes. If anything looks like it is wrong, connect with a professional construction company to come and handle that right away. Keep in mind that any projects you do yourself can affect your insurance claim, so be sure to educate yourself in that area.

The seals on doors and windows in your home can be affected by stormy conditions, so inspect these areas after a storm to see if they have sustained damage. You may discover that some spots will need to be re-caulked, or you may determine that it’s time for new windows if the damage to them is severe. 

If you have experienced damage to your home from area storms, SERVPRO of South and Northwest Grand Rapids is here to help. We specialize in clean up and restoration projects involving water damage and fire damage, and we’re mold remediation and prevention experts, too. We can get your home or business Certified: SERVPRO Cleaned, as well; give us a call and we’ll tell you how. This franchise is independently owned and operated.

When your home gives you a "Surprise Party"

1/22/2021 (Permalink)

Your SERVPRO team has tackled circumstances like this one, and much worse. We will be there for you when you need us.

Imagine…

It’s 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself. Much to your dismay, a water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room,  and it is raining water in your basement. SURPRISE!!! The problem is far beyond handling on your own. What do you do now?

Here to help 24/7

When it is your home or business that is underwater, time is of the essence. You need professional water damage restoration to begin immediately. Since SERVPRO of South and Northwest Grand Rapids has someone on call for emergencies 24/7/365, you can call us any time at 616-662-9700.

The cost of water damages can increase exponentially with time. Wood Floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business. The team members at SERVPRO of South and Northwest Grand Rapids are experts at assessing what measures need to be taken to minimize damage and get you back to normal asap.

If the unthinkable happens to your home or business, allow SERVPRO of South and Northwest Grand Rapids to help quickly turn your “before” into a “happily ever after.”

Fire Damage Restoration - It Takes A Tribe...

12/29/2020 (Permalink)

Our SERVPRO crew members were able to make this Grand Rapids basement like new. Fire damage clean up is something we know and do well.

A flood of questions and emotions can overwhelm those that experience a fire at their home or business. Most people do not have extensive experience with fire damage clean up. So it is no surprise that questions such as these create stress and anxiety:

It takes a team, or tribe, of professionals to properly advise on questions such as those above. The answers (or lack thereof) to these questions are what fuel the emotions. Stress, sadness, and concern will likely all be present but with the right team on your side hope, relief and confidence will come through as well.

Key Players

Insurance Agent -

Insurance agents are often underestimated and underutilized. Developing a relationship with a local agent begins with tailoring a policy that fits your needs and understanding what makes it special for your circumstances. If your agent is not detail oriented when the policy is being developed, they will not likely be a good advisor when something happens.

Your local agent should also have a wealth of information on what types of rulings the local adjusters tend to be more lenient or stringent on and what vendors do good work. When in doubt, call your insurance agent before putting in a claim. They can save you a lot of money by advising a course of action based on how your policy is constructed.

Restoration Team -

It is crucial that you are working with a company that restores, as opposed to a company that just tosses and rebuilds. As mentioned earlier, a good restoration company knows that certain things simply cannot be replaced, items that hold significant sentimental value. Like anything else in life, experience hones skill; choose a company like SERVPRO of South and Northwest Grand Rapids that has daily experience bringing cherished possessions back to life.

Another major point to take into consideration is that every insurance policy has limits. Restoring (if possible) often costs less and takes less time than tearing out structural materials and replacing them. See the picture for an excellent example of this very point. The structure is solid, will be cleaned, and no smoke odor will be present once the job is completed; all in less time that rebuilding.

If you or someone you know experiences a fire, help is available and a team is ready to come to your aid. Work with your insurance agent and SERVPRO of South and Northwest Grand Rapids.

Top 3 Winter Roof Saver Tips

12/17/2020 (Permalink)

It all starts with a little snow build up and a few innocent icicles.

When temperatures drop and snow begins to fall, you’ll want to be confident that your roof is ready for winter weather. Your roof is one of the most important elements of your home when it comes to protecting your property from the elements all year round, and it becomes especially important in the winter. 

To help you get ready for Grand Rapids snowfall, we have some tips on how to take care of your roof this winter: 

Prevent and Remove Debris

Before the first significant snows ever fall, make sure to remove any fallen branches or other debris from your roof. If you see that there are tree branches hanging above your home, just know that these branches, twigs, and leaves may fall onto your roof and collect in gutters and overhangs, especially under the weight of snowfall, so a trim of trees and tall bushes may be in order. Gutters that are clogged with leaves and debris will stop melted snow from draining away properly, and you may experience water backing up into walls and attics. 

Keep Snow Build Up at Bay

While snow on a roof is a lovely sight, it can actually weaken your roofing if you let it sit there too long. Snow is actually pretty heavy, depending on how much has fallen, and if your structure has any weaknesses, that weight can be a problem. It also has the potential of creating an ice dam when it melts. (An ice dam is an ice build-up on the eaves of a sloping roof that happens when melting snow under a snowpack reaches the eave and freezes there.)

Clear Your Gutters

Your gutters are one of the places where freezing precipitation will accumulate right away. They should also be checked regularly to make sure that they are not filled with leaves, branches, and other debris. One of the main causes of ice dams that we just mentioned is when gutters are clogged; they are often unable to hold the added weight when they fill up with ice and can tear away from your home, causing a lot of damage and even affecting the structure. 

If you are planning on maintaining your roof yourself, please remember that climbing up on a snowy and icy roof can be dangerous. You may want to hire professional roofing contractors to clear it for you.

Our team here at SERVPRO of North and Southwest Grand Rapids is here to help you any time your home or business experiences damage from weather conditions, fire, or a mold infestation. When disaster strikes, we are there for you.

What are some of your roof saving tips?

What To Do If An Appliance Is Leaking

12/1/2020 (Permalink)

While refrigerators and dishwashers are fixtures in almost every kitchen in Grand Rapids, they are frequently the cause of water damage.

Your household or business kitchen appliances can spring a leak and go undetected for quite a while. If the leak has been slowly developing over time with small amounts of water dripping, you may also find yourself with a mold infestation, as well. Mold requires a food source, moisture, and time to grow. Therefore a slow leak can create the perfect conditions for mold growth.

If this happens to you and you find yourself asking what you should do if an appliance is leaking, we’ve got a few answers and tips for you below. 

Minor Leak - Dripping/Puddle

If a small leak has been detected, follow these simple steps to protect your flooring and any items around the leak that could be negatively affected:

• Turn off the water supply to the appliance. A small issue can quickly become a big deal if circumstances should change.
• Soak up any access water on the floor and surrounding areas with a towel.
• If the appliance can easily be repaired, feel free to fix the issue, otherwise call your appliance repair professional right away for their expertise.
• Lastly have a trusted restoration company send a trained technician to evaluate if there is any remaining moisture below the surface of the floor and walls. In most circumstances, charges do not come into play until remediation begins.

Major Leak - Standing Water

• Turn off the water supply to the appliance immediately. If you are not sure where the water originally came from shut off water to the entire house/business and locate the source.
• Call your appliance repair professional right away for their expertise on whether the appliance should be repaired or replaced, as well as gauging the likelihood of a similar loss in the future.
• Call your local restoration company as quickly as possible. Time is money. If water has been standing for any period of time you will likely have some damage to flooring, walls, or personal belongings.

 Your cleanup and repair professionals can be onsite in no time to get your home or business back to normal. If you find that paper files and documents have been affected, a professional restoration company will have the equipment and training to be able to save them in most cases, for example. 

SERVPRO of South and Northwest Grand Rapids is ready and waiting to help you 24/7 with any kind of water-related issues, and we handle repairs and renovations related to fire damage, as well. Mold remediation and prevention is another one of the areas where we excel by maintaining the training and skills necessary to properly manage this particular kind of cleanup project.

Certified: SERVPRO Cleaned – a defensive cleaning program

11/25/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of South and Northwest Grand Rapids today at  616-662-9700 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

SERVPRO Professional Disinfecting Services

11/23/2020 (Permalink)

Our COVID disinfecting services are aimed at getting your Grand Rapids business up and running as close to the next business day as possible.

During the 2020 coronavirus pandemic, we have increased our focus and commitment to our commercial cleaning services so that we can provide you with the highest quality disinfection processes possible for your manufacturing and food processing facilities.

As our communities get back to business, we all have gained a new sense of what it means to be clean. Many consumers and employees are uneasy about going back to brick-and-mortar locations, especially when a confirmed case of COVID-19 has been discovered. Our facility disinfection practices utilize EPA-registered disinfectants to support consumer and employee confidence.

Getting you back in business, quickly!

SERVPRO is able to sanitize spaces of up to 200,000 square feet in just one day, allowing your business to experience minimal downtime and loss of production. Our facility disinfecting services can be done either as an emergency measure, such as if a staff member has been diagnosed with COVID-19, or you can contract our professional disinfecting services on a monthly basis, as well, to ensure that your sanitation standards are exceptional. 

The Process

Our defensive pathogen cleaning program, Certified: SERVPRO Cleaned, goes above and beyond standard janitorial cleaning practices; it is proactive viral pathogen cleaning. Certified: SERVPRO Clean is grounded in our unique 3 C’s:

• Consult: Not all businesses are the same, so we tailor a bespoke cleaning program based on the unique needs of each facility.
  
  
• Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions while always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  
  
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

With over 50 years of experience in biochemical spill remediation and decontamination, you can trust the professionals at SERVPRO of South and Northwest Grand Rapids to bring a higher standard of clean to the places we gather. For more information on our Certified: SERVPRO Cleaned proactive viral pathogen cleaning, give us a call at (616) 662-9700 or visit our website today.

Space Heater Safety Tips

11/18/2020 (Permalink)

Many of us will be using space heaters to help keep our homes or businesses warm in those hard-to-heat corners and drafty areas. These units can be dangerous, however. Space heaters are high-wattage appliances and do have the potential to cause fires if they are not used correctly. We would like to share some space heater safety tips today to help keep you and those you care about safe:

If you are purchasing a new space heater:

• Make sure that any heater you consider is listed by a qualified testing laboratory.
• Only purchase one with a sensor that will shut it off automatically if it overheats or gets tipped over if at all possible. 

• Inspect heaters and their cords and plugs. Do not purchase one if you think it could be defective. 

Setting up your space heater:

• Ensure your heater is settled on a solid flat surface, and that it’s at least 3 feet from anything flammable. If it is being used in a garage or workshop, keep it away from any paint, oil, and gas cans. 
• Never place the heater on furniture or cover it up, and be careful of high-traffic areas and doorways; someone could trip over it or the cord and get burned. Never run a power cord under carpets, rugs, or furniture. 
• Plug your heater into an outlet directly rather than using an extension cord or power strip, and ensure that the plug fits well and is the only plug in the outlet.  
• Always keep your heater away from water, and if you’re wet, stay away.

When your space heater is in use: 

• Check your heater regularly during its use to make sure that the plug, cord, outlet, or faceplate isn’t hot. If it is, turn it off immediately; a hot cord may mean it is defective and could ignite a fire. 
• Don’t run your heater 24/7. These units aren’t made to work for long periods of time. 
• Never leave a space heater unattended or in a child’s room, and turn it off while you are sleeping. 
• Install smoke detectors in your home, as well as carbon monoxide alarms and ensure they are tested monthly. 

We hope these best practice tips will help you to use your space heater properly. Here at SERVPRO of South and Northwest Grand Rapids, we want you, your family, and your friends to be safe this winter. If you do experience damage to your home or property, we’re here to help, We are also specialists when it comes to fire damage or water damage, and mold remediation is one of our specialties. We can get your home or business Certified: SERVPRO Cleaned if you need it, so ask us how.

Do You Have An Emergency Exit Plan For Your Business?

11/4/2020 (Permalink)

The threat of an emergency, such as a fire or a flood, can be compounded by panic and chaos if you aren’t prepared, and injuries and even more damage can be the unfortunate result. You can prevent this kind of thing by putting in place a detailed emergency evacuation plan. A high-quality evacuation plan will help prepare you and your workforce in the event of any kind of emergency that could happen on your business premises. 

Do you have an emergency evacuation plan for your business? The law requires you to have a plan in place, so if the answer is no, or if you need to revisit the one you have, we have some things to share today for you to think about while you are creating a fire evacuation plan.

Location. It has been reported that an average of 3,000 fires occur in office properties per year, and most of those fires were caused by faulty cooking equipment, intentional acts, or electrical malfunctions. Your business may be located near a river or other body of water or perhaps on a flood plain, so you will want to factor possible flooding into your exit plan. It may be that you live in an area prone to tornadoes and violent weather, so take this into consideration when you are designing your plan. These are some of the areas to pay special attention to in your business; make sure you understand all the specific threats in your area and on your particular premises. 

Leadership. Your employees will need people to look to for guidance and reassurance during an evacuation. Choose those you believe you can rely on to be responsible and create a chain of command. These leaders will be the ones who lead everyone to safety, handling communications, and ensuring that even the most vulnerable on your team are safe. Designate volunteers who are willing to learn about and operate fire extinguishers correctly, should the need arise. 

Communication. Designate someone to handle the job of calling the fire department and getting information to employees, customers, news media, and any other entities such as the community, organizational management, suppliers, transportation partners, and government officials. Whoever you choose will need a robust, multi-channel communication system, as the chaos of a disaster can mean people will not necessarily be thinking clearly and may miss important information. Being able to communicate through email, phone, text, and mobile app will ensure your communication gets to everyone in a timely manner. 

Route. A good emergency evacuation plan for your business will use primary and secondary escape routes, and clear signage should mark all the exit routes. Make multiple maps and post them so all your employees know the evacuation routes to the safe spot(s) you have designated.

Tools. With respect to a fire, it is recommended that you refill reusable fire extinguishers every 10 years and replace disposable ones every 12 years. Also, make sure your employees know where the fire extinguishers are located in the workplace. While you’re at it, make sure all tools, such as fire alarms, emergency lighting, escape ladders, and crowd control tools, are up-to-date and operational at all times wherever applicable. Create and maintain a first aid kit that is well and adequately stocked for the size and makeup of your workforce, and ensure that it is inspected regularly for expired or used medicines.

Drills. Regular fire drills will minimize confusion through repetition, giving your employees a clear idea of how a real evacuation should work. A safe outcome is more likely when everyone knows what is happening. 

Here at SERVPRO of South and Northwest Grand Rapids, we care about you and your business, and we care about the safety of your workforce, too. If you need help with cleanup after any emergency, such as a fire or flood. If you have experienced fire damage or water damage, we are here to help. We can get your home and business Certified: SERVPRO Cleaned, too! Ask us how.

Top Places To Look For Mold In Your Home

10/26/2020 (Permalink)

Mold is odorous, unsightly, and can have health effects, and it can show up very quickly. Knowing where to look and what areas are most vulnerable can help keep you a step ahead of a mold issue. 

Here are the top places to look for mold in your home:

Sinks.  Underneath any sink, whether it’s in the kitchen, the bathroom, or the garage/workshop, is the number one place to look for mold, and we don’t need to tell you why! Make a routine visit to every sink and look for a possible mold infestation on a regular basis to ensure that you aren’t caught off guard. Once mold gets started it can’t ever really be eradicated, only controlled.  

Bathroom. Most of us clean our bathrooms thoroughly at least once a week, and this is the perfect time to check for mold. Look in the least traveled areas, such as corners of the linen or storage closet, behind the toilet, and - of course - under the sink. If there have been any leaks in these places in the past, these areas are in danger until they are fully dry. If you detect a brand new leak or drip, have it corrected immediately. You can invest in a dehumidifier for your bathroom, too, and that can be a great tool in the fight against mold. 

Kitchen. This room, known as the “heart of the home,” is going to be busy throughout the day, and water is in almost constant usage here. Keep an eye out for spills and leaks and clean them up immediately to ensure that they are not attracting mold spores, which are always in our air and cannot be removed. After dishes and cooking utensils are washed and put away, make sure all counter space and flooring are completely dry as added protection against mold. 

Laundry room. This room in your home has nooks and crannies that are not cleaned as often as other areas in your home. Add to that the humidity in the air and possible unseen leaks or drips, and you have all the elements present that can encourage the possible establishment of a mold colony. Enlist help to pull the washer and dryer out from the wall regularly and make sure the areas behind them are clean, dry, and disinfected. 

Other areas to keep an eye on in your home and business: hall closets, garages, storage units, warehouses, and basement areas. 

SERVPRO of South and Northwest Grand Rapids is always here to help you with any issues related to mold; we are experts in its prevention and its remediation. Large-scale cleanups after flooding and fire are also our specialties, and we can get your home or business Certified: SERVPRO Cleaned, too. Ask us how!

Preparing For Fall Storms

10/6/2020 (Permalink)

Fall weather in the Grand Rapids area is beautiful, and the cooler temperatures are always welcome after the heat of summer. While you are enjoying the fall leaves, harvest decorations, and other fall-related fun, remember that stormy weather conditions are just around the corner.  Whether you are a homeowner, a business owner, or both, we know you want to be prepared.  Weather may be unpredictable during the fall, but you won’t have to worry about it if you prepare now. 

Here are some fall storm preparation projects to consider:

While early fall is not the prime time to heavily prune back trees and bushes, it is a great time to remove any branches that are dead or look like they could become dangerous during a fall storm. If you have a tree that is dead or dying, contact an arborist to come and do a professional assessment. He or she may recommend that you have it removed before anything happens during a fall storm. 

Take care of leaves and debris in your gutters and drainpipes; this will help prevent clogging during wetter weather. Clogged drains and gutters mean that rainwater will find an alternative route to the ground and it may back up into your attic or walls. 

Drain all outdoor faucets ahead of freezing weather now, too. 

Assess all your windows and doors for cracks; if you find issues, have them sealed now so that you can stay warm and save energy this fall and winter. You’ll be saving both time and money here!

A roof inspection ahead of colder weather will be helpful in letting you know if your roofing needs any attention before fall storms. Loose shingles can be replaced more easily when it’s done during warm and dry weather. If you have siding on your home, inspect it carefully for any loose sections. Fall storms often bring high winds that can create problems here. 

Make sure your entrance walkways are in good shape, and be sure to take care of any buckling or crumbling. If earth has eroded away underneath walkways this can become a much bigger issue when heavy rains move into the area, and this can compromise the  cement, causing it to crack and split. That’s an accident just waiting to happen. 

If you need help preparing your home for the upcoming fall storms, call our professionals here at SERVPRO of South and Northwest Grand Rapids. We have the experience and skills necessary to take care of your property and belongings to keep them safe. We can get your home or business Certified: SERVPRO Cleaned, too!

How Long Does It Take For Mold To Grow After Water Damage?

9/22/2020 (Permalink)

You may have experienced a flooding event in the past due to bad weather or equipment failure of some kind. There are many issues that can result from this kind of damage that can last well into the future if the cleanup is not done correctly. 

All belongings must be thoroughly dried and restored. This will often require the assistance of a professional cleanup and restoration company. Here at SERVPRO, we are experienced in assisting our customers with situations of this kind. We can help to recover your possessions if they have been damaged by water. This includes furniture, technological equipment, and even documents. 

Another concern is mold, of course. After a flooding event, mold can establish a colony in the darkest, damp corners before you even know it has happened. If you don’t know much about mold, you may be asking yourself how long it takes for mold to grow after water damage. The answer? Not very long at all. 

After a flood in your home or business, a mold colony can establish itself within 24 to 48 hours, and once a colony has been established, it can never be completely eradicated. Therefore, it is extremely important for you to make sure your premises are dried and restored completely as soon as possible after a flooding event.

Here at SERVPRO of South and Northwest Grand Rapids, we care about you, your family, and your business. When the worst happens, we can be there right away to handle any kind of disaster you may have experienced. Mold prevention/remediation is one of our specialities, and we handle water damage and fire damage, as well. We can get your home or business Certified: SERVPRO Cleaned!

Fire Prevention In Your Commercial Kitchen

9/8/2020 (Permalink)

As the owner or manager of a restaurant and commercial kitchen, you know that fire is one of the worst things imaginable. It will greatly endanger the lives of your staff and your guests and destroy your property, putting you out of business for who knows how long. 

Here are some essential fire damage prevention tips for your commercial kitchen:

Faulty cooking equipment is often responsible for restaurant building fires. All your equipment must be maintained in top condition, from ovens to fryers, and your staff should be following established cleaning practices daily, and to the letter, so that everything is in the best shape possible. Regular professional inspections will also ensure that repairs are made before a fire event takes place. 

Grease buildup in stove-hoods and grease traps can be a dangerous thing in your commercial kitchen. These equipment components operate under high heat constantly, so they can easily become a fire hazard; kitchen ductwork is at risk, as well. Contact an experienced cleaning and restoration professional to address these issues and help you to maintain healthy indoor air quality. 

A critical component of your commercial kitchen fire safety is your fire sprinkler system. Have  them regularly inspected as a best safety practice in preventing fire damage; corrosion will definitely affect their performance. 

If you don’t know how old your kitchen UL suppression system is, make sure you verify that information during your next inspection. You may want to consider an upgrade to UL 300 compliance to help support your commercial kitchen’s safety. 

The very best equipment and the most top quality maintenance can never completely prevent restaurant fires, and the most effective weapon in your arsenal is going to be your employees. Train them to always be ready for restaurant fire emergencies through monthly meetings and drills, and always encourage their input when addressing safety issues. Make sure everyone that is comfortable with fire extinguishers knows how to use them, and ensure that everyone knows how to safely evacuate your building. 

Getting you back to business soon is our primary focus. We are always ready here at SERVPRO of South and Northwest Grand Rapids, so call us if you experience fire damage, water damage, or mold issues. We can get your home or business Certified: SERVPRO Cleaned, too. 

Maintaining Your HVAC This Summer

8/25/2020 (Permalink)

HVAC maintenance will help your air conditioner perform at its best throughout the warmest season. Scheduling a preventative maintenance tune-up at the beginning of every change in weather will help to alleviate wear and tear and other issues that hinder the performance of your system performance.  It is recommended that you have your HVAC serviced every year, before the hotter summer months set in. 

In the middle of the summer, there are some steps you can take to maintain your HVAC, as well:

Air Filter

Check your air filter; during heavy use, your filter should be inspected every month to make sure it hasn’t gotten full of contaminants. It may need to be replaced even sooner than the recommended 3-month mark during times when use is heavy, so make sure you have the proper replacement handy. 

Air Grilles

Look over all registers and air return grilles in your home or business to make sure they haven’t become blocked or shut; this will restrict the airflow throughout your HVAC systems and this will negatively affect its performance, possibly even causing overheating.

Vents

Keep all carpets, rugs, and furniture away from vents. Take steps to ensure that vent louvers are open in the appropriate rooms; if you do decide to shut off cooling to unused areas of your home or building, never close more than 20 percent of the structure’s HVAC vents. When you find that you have several unused areas that you don’t need to cool, consider investing in a zoning system that will allow you to reduce energy waste while facilitating your HVAC system performance. 

Exterior

Inspect your cooling equipment outside. Remove grass clippings and other debris that may have collected on the unit, and trim vegetation that has grown up around it. Make sure the area around your HVAC is not used for storage of outdoor furniture and other items.

Drainage

Ensure that the drip pan and the condensate drain lines are clear. If these components of your HVAC system become clogged with mold or algae, condensation will not exit your home or business premises, and that can cause the cooling system to malfunction or water to back up indoors, causing water damage. Clear any clogs within the drip pan or condensate drain lines as soon as you find them, and be sure to turn off power to the system for safety before doing so. You can use a wet/dry vacuum to remove water from the drip pan or use rags to soak it up, and then follow this with cleaning the drip pan using a mild soap. 

Whenever you need help with HVAC maintenance, or if your home or business has experienced fire damage, water damage, or a mold infestation, remember that your friends here at SERVPRO of South and Northwest Grand Rapids are here to get you back to normal right away. We are able to get your premises Certified: SERVPRO Cleaned anytime!

Preventing Flooding In Your Basement

8/11/2020 (Permalink)

The best way to prevent water damage in your basement is to stay aware of the condition of this low-lying area in your home. You will want to make sure you take a look around and check for signs of potential issues regularly, and most especially after wet weather. Damage to the basement and foundation areas of a home are extremely important to repair as soon as possible in order to avoid larger structural and property damages in the future, and taking the steps to prevent flooding in the first place is imperative, and here at SERVPRO of South and Northwest Grand Rapids, we have some tips to help.

Here are some things to look for:

• Changes in the color or texture of surfaces. In a finished basement, wallpaper or paint might be peeling away or appear discolored; look for bowing in the walls, which can be a result of long-term seepage. When the basement is unfinished, you will want to keep an eye out for a white, salty substance known as “efflorescence”, which appears on foundational walls. This will tell you how high water has risen. If the basement flooring is swollen or removed from the subfloor, that is another indicator of water damages.

• Cracking can occur in the foundation and/or the floor, and it is often due to water damage. Look for cracks in window seals and door panes, as well, and if you see anything that needs attention, don’t wait for the flooding to happen to get this taken care of! 

• Odors are an indicator that there is an excess water problem. Oftentimes, it’s mold or mildew that causes those smells, which means you have water damage on your hands, so any preventive measures you take are going to definitely keep your space and belongings safe from this flooding side-effect.

• Keep drainage areas well-maintained in expectation of summer storms. Directing water away from your buildings will stop any problems before they even start!

Whether you have found that you have water damage or you see that you need to take some preventive measures ahead of wetter weather, it’s time to call a professional general contractor. These companies are experienced and trained to repair and renovate spaces that have extensive damage from excess water due to leaky pipes, flooding, etc. 

Our team here at SERVPRO of South and Northwest Grand Rapids is the team to call if you need help in taking steps to prevent flooding in your basement, as well as for cleanups after water damage or fire damage, whether small or large. We are also mold-remediation experts, restoration specialists, and skilled in large scale commercial cleaning projects, and more.

What To Do In Case Of A Water Leak In Your Bathroom

7/28/2020 (Permalink)

A leak in the bathroom can happen quietly, over time, or they can show up suddenly with no warning. Either way, these leaks can cause a lot of water damage to any home or business owner. You will want to determine where the leak is coming from right away so that you can prevent as much damage as possible, and here at SERVPRO of South and Northwest Grand Rapids, we have some tips for you.

Today we are sharing some things you can do in case of a water leak in your bathroom:

The first step is to find the bathroom leak, so you will need to inspect your bathroom for those telltale signs. Check the areas around your tub, the tub drain and overflow, your shower door, and the toilet. Inspect all drywall for water damage, looking for buckling, discoloration, and warping. Pay attention to any unpleasant odors; this can mean that you will also need to handle a mold infestation. 

If you find signs of water leaking from the base of either your tub or toilet, you can use a utility knife or grout saw to scratch out old grout and add new caulking from the joint between the floor and the tub or toilet. You will also want to apply a bead of clear silicone caulk to the joint between the floor and the affected fixture.

If you discover that your shower is the source of the trouble, take steps to determine exactly where the issue is coming from. It’s not uncommon to find that the seal at the base of the shower door needs to be replaced. That’s an easy fix, and you should be able do it yourself with no trouble. If your shower is older and needs to be replaced, call the professionals and get that taken care of. 

We don’t often look under our sinks to check on the condition of the plumbing, and it can sometimes turn out that there is an issue developing. One telltale sign is corrosion on pipes, while puddles and warped cabinet bases are another. Determine where the water is coming from, and then decide if this is a do-it-yourself project or if it might be time to call in the professionals.

Whether your water damage is minor or major, the team here at SERVPRO of South and Northwest Grand Rapids is happy to help. We handle fire damage, water damage, and restoration projects of all sizes. We’re experts in the areas of mold prevention and remediation, as well.

SERVPRO of South and Northwest Grand Rapids Offers Commercial Cleaning Services

7/14/2020 (Permalink)

Taking your business to the next level will require you to create a fantastic first impression, and keeping your building clean is the absolute best thing that you can do. Consider the points below to learn why working with SERVPRO of South and Northwest Grand Rapids for your commercial cleaning decision is going to be a smart one; there are a number of benefits you will enjoy when you decide to hire us to make your space Certified: SERVPRO Cleaned.

Quality Work. You will get the highest quality of cleaning possible because we use commercial-grade cleaning products which will make your floors shine, your carpets fresh, and your surfaces gleam. We maintain high-quality training standards for all our team members, so each and every person who works with us is equipped to complete your commercial cleaning to the highest level of quality possible. Our machinery is top-level, as well, so that we can provide you with all the cleaning solutions and services that you might need, no matter what kind of business you operate. 

Time Saved. By working with SERVPRO of South and Northwest Grand Rapids to clean your commercial enterprise, you will give yourself the opportunity to have peace of mind every time that you enter your office, and you will save time, too. Cleaning any business is a big job, and as a business owner, your time is always precious. Letting us help you here will enable you to keep doing what you do best. 

Great Customer Service. In terms of customer service, what our company provides is unparalleled in the industry. Here at SERVPRO of South and Northwest Grand Rapids, we only staff the best professionals around, and we are ready to provide cleaning services for you on a one-time or on a regular basis, depending on whatever your needs may be. 

Regular Services. We can schedule commercial cleaning services for you that are formulated precisely to provide you the cleaning services that you need, and our services can be customized to handle any unforeseen situations such as damage or accidents. Our team members will customize the services that you need on an individual basis.

We are available 24/7 to handle all of your commercial needs, whether it is large-scale cleanup, a small restoration project, or help to handle water damage, fire damage, or mold remediation. Contact us here at SERVPRO of South and Northwest Grand Rapids and let’s get started on making your space Certified: SERVPRO Cleaned!

Fireworks Safety

7/2/2020 (Permalink)

Everyone loves the Fourth of July, and there are so many different reasons to love this holiday: the fireworks, the food and drink, the friends, the fun, and the celebration of our freedom as Americans. This year will be even more special as we move into the months following a tough time for our country, too. 

Here at SERVPRO of South and Northwest Grand Rapids, we want to make sure that you enjoy your Independence Day festivities to the fullest, so we wanted to take this opportunity to share some safety tips with you to help ensure you and your loved ones are safe during all the fun.

Here are some best practices for your fireworks safety:

• Obey all local laws regarding the use of fireworks.
• Read the cautionary labels on all your fireworks, and make sure you understand all the performance descriptions before igniting.
• A responsible adult should supervise all firework activities, and he or she should make sure no one gives fireworks to children.
• Alcohol and fireworks do not mix, so please save your alcohol for after the show.
• Wear safety glasses when shooting off your fireworks.
• Light only one firework at a time and then quickly move away from them. 
• Use fireworks outside in a clear area and far away from buildings and vehicles.
• Always have a bucket of water or properly functioning water hose nearby during the time that you are firing off your fireworks.
• Never relight a firework that didn’t fire properly, and wait for about 20 minutes for it to cool off, then soak in your bucket of water.
• Never carry fireworks in your pocket or shoot them into any containers made of metal or glass; they could explode and send dangerous shards into your audience. 
• Never experiment with homemade fireworks.
• Dispose of spent fireworks by wetting them down and placing them a metal trash can away from any building or combustible materials until the next day.
• FAA regulations prohibit the possession and transportation of fireworks in your checked baggage or carry-on luggage, so don’t try to fly with them.
• Report illegal explosives, like M-80s and quarter sticks, to the fire or police department.

It’s important that you and all your loved ones are safe while you are having fun. If you do experience a fire, call us here at SERVPRO of South and Northwest Grand Rapids for help with any damage that may occur. We also handle water damage, large and small-scale cleanup, and mold prevention/remediation.  We are your go-to restoration resource.

You Can Run, But You Can't Hide - Smoke and Soot

7/1/2020 (Permalink)

The fire itself remained primarily in the basement, however it is easy to see how smoke and soot will find the path of least resistance to spread

Smoke and soot are very invasive and can affect areas within your home or business that you never imagined would be affected, causing hidden damage and odor. Our extensive knowledge of smoke damage allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Here are the facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• Smoke can make its way into a closed drawer in a room with a closed door on the other side of a home.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of South and Northwest Grand Rapids, will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Every fire and associated soot situation is different; each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to address your fire and smoke damage to effectively restore you home or business.  Our trained crews will treat you with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 616-662-9700

Commercial Business Ready

6/29/2020 (Permalink)

This facility, and its loss, was large enough that we drove our vehicles inside the building to address the situation.

Businesses in the Grand Rapids, MI area have unique needs. Some industries have significant restrictions on what products can be used for cleanup, while others are simply very large and may require significant manpower to help them with a loss that is too large for their in house team to handle. Where can they turn? SERVPRO!

SERVPRO has a national network of locations that is unparalleled. Whether a natural disaster strikes a community or a large commercial facility/complex experiences a major loss of magnificent proportion, SERVPRO has it covered. Teams across the United States go through the same corporate training, use the same type of equipment and are familiar with the same processes that are scientifically engineered to provide significant results in a short amount of time. When a loss occurs that is too large for a single location, a command center is established and crews from every part of the country unit as one, cohesive team to form the largest restoration force available. 

With SERVPRO's scalability, combined with the vast array of proprietary cleaning solutions designed to address every industry from food handling facilities to tool and die, the choice is clear; businesses that need restoration, need SERVPRO of South and Northwest Grand Rapids.

Odor Removal In Your Apartment Complex

6/16/2020 (Permalink)

As the owner of an apartment complex, you are very familiar with the unpleasant existence of odor issues. It’s just reality that there are bound to be situations that arise to create unpleasant, and sometimes overpowering, odors when large numbers of people are living in close proximity to one another. There are lots of reasons issues of this kind arise; keep in mind that if it is a serious situation, your friends here at SERVPRO are here to help, 24/7.

Bad odors can often be dealt with by simply opening doors and windows to air out the units when those odors are caused by unpleasant cooking smells. If a tenant has had a leak or small flood in their unit and their wet carpeting is emitting an unpleasant smell, the carpet should be professionally dried and cleaned. It could require the removal and replacement of the carpeting after more extensive flooding, however - and this might inspire you to renovate the flooring in your units to faux wood or linoleum! Whatever you decide, you’ll need to get carpeting completely and thoroughly dried as soon as possible, because mold may very well appear in a damp environment.  

Sometimes an odor event is serious, and you know it is going to require professional help;  that’s where SERVPRO comes in. We are experts in deodorization, and our team receives technical training that is specifically designed to enable them to quickly identify and eliminate offensive odors by determining the conditions that are causing the issue. Many times, the problem can be removed without a trace. Our highly-trained team members are also very aware that simply masking odors or using shortcuts is not going to be sufficient when it comes to handling a serious and persistent problem.

The science of identifying and eliminating odors can be complex, so give us a call here at SERVPRO of South and Northwest Grand Rapids and let us handle it for you. We are experts when it comes to mold prevention and remediation and damage from fire or water, as well, and we’re proud to serve the homeowners and entrepreneurs of the Grand Rapids area.

How Often Should You Be Cleaning Your Gutters?

6/2/2020 (Permalink)

Rain gutters that are clogged with debris from storms, high winds, or falling leaves during the Fall season are often the cause of water damage to your home or business. If you are wondering how often you should be cleaning your gutters, the answer to that can be found in thinking about the seasons. If you know we are heading into a season that may involve falling leaves, flying debris, or heavy downpours, that is the perfect time to schedule a rain gutter cleaning. A good rule of thumb would probably be to make sure your gutters are in good shape at least four times a year, as each new season is starting. That way you will always be ready for whatever comes.

This task is actually a fairly simple one that you can do yourself, but if you are not comfortable on a ladder or if the areas you need to reach are not easily accessible, it may be time to call a professional service in Grand Rapids, MI to help you with the cleaning and the unclogging of your gutters, and that will protect you from having to deal with water-related damages.

If you do decide to do the job on your own, make sure you stay safe. You will want to use step ladders on solid level ground and try to complete cleaning when the weather has been dry for a few days. If you do this, you can be confident that the debris, leaves, and pine needles will be much easier to remove.  Once the larger debris is gone, follow that up with a powerful hose that is able to wash the residuals down the downspout. You will also want to clean the gutter filter screens and make sure there are no clogs in your downspout. Above all safety is key.

Contact us here at SERVPRO of South and Northwest Grand Rapids if your home or business experiences any water damage due to overflowing rain gutters, as well as damage from storms and floods. We are mold prevention and remediation experts, too. We are proud to serve our Grand Rapids neighbors!

Your Commercial Water Loss Solution

5/29/2020 (Permalink)

This water loss needed to be addressed quickly to allow production to resume.

Commercial flooding and water damage events at properties in the Grand Rapids, MI area are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. Additionally, fast service is crucial as a matter of employee and client safety. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be onsite quickly with the help you need.

About your local SERVPRO 

SERVPRO of South and Northwest Grand Rapids specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Storms Come Unexpectedly; prepare now

5/29/2020 (Permalink)

Most of the streets in this town were completely flooded. SERVPRO answered the call for help.

The dam failures not too far from us in Grand Rapids, MI serve as a harsh reminder that nature is an unpredictable force to be reckoned with. Tornado outbreaks, river floods, flash floods, historic earthquakes, and even water main breaks and power outages in U.S. cities are more examples that affect millions of people for days at a time.

Now is the time to think about the basics, things you will need in advance of an emergency: how you will communicate, what supplies you will need to keep in your home, car or office. Use the list provided here to build an emergency supply kit to ensure your family is equipped and ready for any type of disaster.

The more you know about what to do in an emergency, the more confident and secure you will feel in your abilities to manage through a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one plans on a disaster, but now, you can plan for it.

Build An Emergency Supply Kit:

• Water, gallon per person per day
• Food, non-perishable 3-day supply
• Manual can opener             
• Battery operated radio and extra batteries
• Flashlight and extra batteries
• First aid kit
• Whistle to signal for help    
• Wrench or pliers to turn off utilities, if necessary
• Dust masks or bandannas
• Plastic sheeting, garbage bags and duct tape
• Local maps        
• Hygiene items
• Clothing
• Fire extinguisher
• Matches in waterproof container
• Cash
• Important documents such as:
  • Copies of insurance
  • Policies, identification and
  • Bank account information

Contact your local professionals at SERVPRO of South and Northwest Grand Rapids  for more information and tools to help you be “Ready for whatever happens.”

How To Reduce Fire Hazards As We Head Into Summer

5/19/2020 (Permalink)

As we head into the summer season, we want to talk about possible fire hazards that you may face during the warmer months. You’ll be outdoors more often, and between all the cookouts and the heavier use of your HVAC system, in addition to using your landscaping machinery, your home and business property are both at a higher risk for damage from fires. 

Here are a few tips to help you reduce fire hazards in the months to come:

• Care For Your HVAC. Dust can settle on electrical components of these units, and this can cause tracking faults which may lead to a fire. Keeping your HVAC clean from dusty conditions is one way to prevent a fire as we head into summer. Having it inspected by a professional to ensure that all moving parts and wiring are in good working order is also a good idea. 
• Clean Exhaust Fans. Clean out exhaust fans regularly and take all debris out of the vents. Try to avoid running these fans for long periods of time on a consistent basis, as well, to avoid burning out moving parts. 
• Service You Lawn Mower. Follow the manufacturer’s recommended maintenance and care schedule on your mowing equipment, and remember to remove debris and grass clippings from the cutting units, mufflers, and engines on a routine basis. Also, remember to never refuel your mower when it is overheated. 
• Store Fuel Properly. You will be using fuel for mowers and grills during the warmer months and may have to store propane or gasoline. The risk from fire is heightened by high ambient temperatures and relief valves that open at pressures that are too low. Always store your gas cylinders upright and always out of doors. 
• Be Safe While Grilling. Make sure your grill is stored away from your buildings, as well as overhanging branches. Always maintain a safe zone of at least three feet around the grill, and regularly remove any grease or gas buildup from the grills and trays. Never leave your grill unattended under any circumstances. 
• Perform Alarm Audits. Fire prevention should always include fire alarm tests. Be sure to replace any old or burned out batteries regularly.

Here at SERVPRO of South and Northwest Grand Rapids, we care about your safety and the safety of those you love. If you have experienced damages from a fire, or from water or flooding, we’re here to help and can be there right away! We are experts in cleanups from all kinds of disasters, both large and small, and we are mold prevention and remediation specialists, too.

What To Do If Your Sprinkler System Goes Off

5/19/2020 (Permalink)

The overhead sprinkler system in your home or business is there to keep occupants safe from injuries during a fire. However, when they do go off, there is going to be a mess to clean up, which is usually time-consuming and labor-intensive. You know that it is important to handle any sort of water issues immediately in order to avoid the costly problems that can arise from your damp property, such as mold and mildew. Today we wanted to share a few tips to help make cleanup a bit easier. 

• Prompt Assistance. Prompt professional assistance following a sprinkler discharge could be vital in saving your property and your belongings from permanent damage. Your actions in the first 24-48 hours can save you significant time and money and eliminate subsequent mold growth. 
• Professional Followup. Professional followup will also be a big help when it comes to odors, and professionals can accurately evaluate the water damage and potential for mold growth in hidden areas, as well as ensure that any affected building materials are dry prior to work area rebuilding. We recommend that you hire an independent water damage and mold remediation expert to represent you during planning, response, and closeout, and work together with your insurance carrier. 
• Piping. Water within the sprinkler system is stagnant and non-potable, and the water picks up and absorbs oils and other contaminants within the piping, resulting in discoloration and odors from sediments. Cleanup actions typically not only involve moisture remediation but also involve surface cleaning from these types of stains as well as additional measures to alleviate odors. 
• Prompt Action. Prompt action in cleaning will be essential when it comes to fabric and textile items that have been affected to minimize permanent staining and damage.
• Prevention. Keep in mind that any intense heat will cause your sprinklers to discharge, and the sprinkler heads contain a temperature-sensitive mechanism that can only be activated when the temperature at the sprinkler head exceeds the allowable range, so make sure to be careful with heating. You will also want to make sure that your family or other occupants know never to hang items from the sprinkler heads, as this can damage them, as well as cause them to go off unexpectedly. 

If your home or business has been affected by water damage, whether from an overhead sprinkler system, flooding, or leaks both large and small, here at SERVPRO of South and Northwest Grand Rapids we are ready to help. We are also mold prevention and remediation specialists!

Steps To Take After A Flood In Your Apartment Complex

4/21/2020 (Permalink)

If your apartment complex experiences a flood, the damage from that flooding can have serious consequences. It can make affected units impossible to live in and possibly ruin the personal property of your residents permanently. Even the smallest of floods can have long-lasting consequences. 

Here are some important steps for you to take if your apartment complex floods:

• Safety should always be the very first consideration in any emergency situation. Even the most minor flooding event can create unsafe conditions, such as washing out walkways or causing potholes in the parking lot, so you will want to inspect your grounds thoroughly to identify any unsafe situations that have become an issue, and then take the necessary steps to restrict people from going near them. Log these observations by taking pictures and videos, as well. 
• Visit each and every affected unit to ascertain what damage has been experienced, and pay special attention to the presence of mold. Wet surfaces and damp environments are the perfect conditions for mold, and a colony can further damage the apartment and create substantial health hazards.
• You will be responsible for the repair of the damage, but be aware of your tenants’ rights, as well. Always do the right thing, keeping in mind that this is actually great advertising. Some of your residents may be under the impression that the owner is liable for the replacement of personal property in every case, so make sure you know the laws. The principles that support basic tenants’ rights are the same throughout the U.S., while each state will vary in detail. You or your residents can consult the local housing authority or a tenants’ rights organization for clarification if needed. 
• If a resident has to leave their unit due to severe water damage, they may not be required to pay rent for that particular month, nor until their apartment is completely repaired, depending on state law. If the apartment is totally destroyed, they may be able to lawfully request to cancel their lease. 
• After you have ensured that the safety of all involved is secured and ascertained which repairs need to be made, call in a professional repair company with the expertise and equipment needed to get you back to normal as soon as possible. You are required by law to get these repairs completed in a timely manner, ensuring that the units are fit to live in, so make sure you use a company that has a great reputation for thorough and timely completion of all projects.

Here at SERVPRO of South and North West Grand Rapids, we have the experience and skill you need to get your apartment complex back to pre-flood condition as soon as possible. Call us for help if you experience flooding in your home, business, or apartment complex.

How To Prevent Mold Growth In Your Bathroom

4/7/2020 (Permalink)

There is water in use in your bathroom all throughout the day, every day, so you’ll need to practice preventive measures to ensure that you don’t develop serious mold growth in this most important, and wet, room in your home. 

Your bathing area has a higher moisture level than that of most of the other rooms in your home, of course, and surfaces can easily become moldy quickly if they are damp for too long. Once mold has established a hold on an area, it will then re-establish itself even more quickly every time the humidity rises and is impossible to completely eradicate. 

To prevent mold in the first place:

• Mold-resistant products are readily accessible at your local hardware or home goods store, and are a good choice when refreshing your bathroom, and using these products - such as paint - is a great idea for your kitchen, as well. 
• When doing any type of major repair or renovation in the bathroom area, check with your professional to see if they can use products that contain mold-resistant ingredients, such as flooring and drywall, for example.  
• Take care of standing water in this area of the home immediately. When cleaning the flooring, use less water than you might otherwise, and always dry countertops completely, paying special attention to cracks and crevasses. 
• When it comes to the windows in both your bath and your home, ensure that all frames and weather stripping are in good repair in advance of wet and humid weather.
• Check on the cabinets under the sinks and around the toilet for leaks from hoses and pipes leading to walls regularly, cleaning behind and underneath them on a regular basis; while you are completing this task take note of any dampness, rust, or puddles. 
• Ensure your bathroom area is well-ventilated; you can always use a dehumidifier if you feel it necessary. 

Keeping mold out of your bathroom will help you to maintain a pleasant experience in your bathroom space, and your family will thank you. 

Here at SERVPRO of Northwest/South Grand Rapids, we have the experience, knowledge, and expertise to help you with any mold infestation. We are also experts when it comes to those necessary cleanup projects after both fire damage and water damage.

How To Storm-Proof Your Garage

3/24/2020 (Permalink)

It is vital to the safety of your entire home to stormproof your garage adequately. Completing this project will protect both your family and your home from heavy weather damages, such as high winds and flooding. If your garage is left unprotected, it is much more likely that there will be expensive damages from an event of this kind. Here are just a few tips to help you get started on storm-proofing the garage:

• Garage Door. The door of your garage is going to be susceptible to damage, so your storm-proofing project should begin with ensuring you have a sturdy door. It is also important to regularly check your garage door for holes and cracks, and seal any that occur so that your garage will stay protected. We recommend installing a bracing system to the door; braces anchor the door to the floor, walls, and hinges, adding support and wind resistance. This can be done yourself or you can hire a professional.

• Windows. You may want to remove windows in your garage if storms are expected in your area, but that may not always be an option. When purchasing windows for your garage, you can install windows with impact-resistant glass, as well as exterior window protection that can be closed and locked to protect the interior from impact and storm remnants.

• Drainage. Water damage can always negatively impact your garage through flooding, potentially causing mold and health problems. You can install a trench drain outside your garage to prevent this occurrence. This drain will create a channel for water to flow through and avoid the overflow of water in gutters and low-lying areas on your property. You may also install flood vents, which allow water to flow through your garage easily, alleviating pressure on your foundation.

If you are concerned about your garage and need assistance in this area of your home, our team of highly trained professionals here at SERVPRO of Northwest/South Grand Rapids is always ready to help. We are water damage and fire damage professionals, and mold cleanup and remediation experts, too.

We are Cleaning Experts

3/19/2020 (Permalink)

For peace of mind in your professional work space, consider SERVPRO for #germ #cleanup.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of South and Northwest Grand Rapids, 616-662-9700

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

How To Deal With Water Damage In Your Attic

3/10/2020 (Permalink)

Few of us head up to the attic on a regular basis, so this space in a home is often completely ignored for months at a time. If your attic springs a leak, it can go on for quite some time before anyone realizes it. If you have discovered water damage in your attic area, you will want to take immediate action to avoid even more damage and the associated higher costs and stress.  

Here are some tips to help you deal with water damage in your attic:

• Assess. Your first goal will be to fully assess the issue. You’ll need to find out if there is a leak, and if so, to determine where the leak is coming from. It may be from damage to your roof or a burst pipe, for example. Make sure you are thorough in your assessment and be sure to take safety precautions. Stay away from light sockets, recessed lights, and other electrical systems until the electricity to the attic area has been turned off. Also, be sure to get an accurate idea of how widespread the damage actually is, paying special attention to wood that could be rotten or moldy. 
• Leaks. Find the source of the water issues and eliminate them before handling any of the damage. You may require the help of professionals here. Contact your homeowner’s insurance carrier at this point if it looks like repair costs will extend beyond your deductible. The carrier may decline to cover any damage, but it is better to be safe than sorry. 
• Repairs. Your repair job will be unique to your property, but there are some common repairs you can probably expect after your attic experiences water damage, such as:
• Structural Component Replacements. This can include anything from basic framework to floorboards. This process can be time-consuming since each board used needs to be checked carefully to ensure that it is in good condition. 
• Plumbing Component Replacements. If the source of your attic water damage was a plumbing issue, you will want to replace pipes or components that led to the event. If the main cause was the freezing and bursting of pipes, ensure that this never happens again by installing proper insulation. 
• Electrical Component Replacements. Lighting, light sockets, and electrical outlets may have been negatively affected by a water damage event. This kind of situation is not really something you can handle yourself unless you are an electrical professional, so be prepared to contact a reputable company to take care of this part of your repair project.
• Insulation Replacement. If your insulation was affected when your attic was damaged, you have a great opportunity to replace or upgrade your attic insulation.  
• Clean Up. The last step in the process of dealing with water damage in your attic will be the final clean up. Get rid of remaining items and residue, and wipe down surfaces with a bleach and water solution; don’t forget the Personal Protection Equipment here!

Your attic is a vital part of your home, even if you hardly ever visit it. This space protects everything underneath it, so it is important to make sure that you won’t experience damage from heavy weather and leaks to the rest of your house through your attic. If you need help with a major repair project of this kind, the SERVPRO of Northwest/South Grand Rapids is here to help! We are water damage and fire damage experts, and we handle mold prevention and remediation, too.

Cleaning Up After Smoke Damage

2/25/2020 (Permalink)

Fire and the accompanying smoke and soot affects everything in your home or business and will include the structure itself, equipment, and belongings. After a fire, contacting a cleaning professional may be the best decision you can make. You will need the assistance of professionals who have the expertise and equipment necessary to get your work or personal space back to normal as soon as possible. 

Inhaling smoke, even for a short time, can have an immediate negative effect on anyone, so avoiding a smoky situation is vital. You will want to avoid entering your home or business until all the smoke is cleared from your premises. Hiring a professional fire and smoke damage restoration contractor will ensure that you experience a speedy and expedient return to normalcy. 

SERVPRO specializes in restoring the contents of a home or business that have suffered from fire damage or water damage. They will assess all your belongings carefully to determine what items can be restored to their “pre-fire” condition. A professional cleaning company will use several methods to restore your property to its original condition, such as;

• Foam cleaning: used for upholstery, since it can shrink or bleed when water is used. 
• Dry cleaning: used to clean light residue.
• Wet cleaning: a very effective cleaning method used to remove moderate to heavy residues. 
• Immersion cleaning: items are dipped into a bath of cleaning products. 

Electronics that have been damaged by fire and smoke often present a serious hazard. To maintain safety, never attempt to turn on or operate any electrical device that could possibly have been affected. Smoke residue contains acids that corrode metal and that can cause electronic failure in a device. Items that you should be careful of are:

• Computers
• Televisions
• CD and DVD Players

SERVPRO technicians are experienced in document and photograph restoration and can help in the event that your important records or personal keepsakes have been damaged during a fire. 

If the damage to your home or business is such that it will need extensive restoration or cleaning, SERVPRO can organize an efficient move-out process of the affected areas. Removing your items from the area will aid in a quicker remodeling process and will protect your items from any further potential damage. After the restoration is complete, move-in can be coordinated easily. 

If your home or business has suffered damage from fire, water, or mold, the members of the team here at SERVPRO of South and North West Grand Rapids are fire and water damage experts, and we maintain the training and equipment necessary to help our customers get back to normal after a fire event as soon as possible. 

Creating An Exit Strategy For Your Commercial Building

2/11/2020 (Permalink)

You know that anything can happen during the course of even the most normal business day so it’s a smart move to be ready for whatever you might face. Your commercial property is an important investment, not only to you, but also to the people who work there, and as a smart business person, you want to protect that investment and the well-being of all involved. 

Having an exit strategy in place is a basic requirement for guarding lives and keeping people safe. As you are creating your exit strategy, think about the types of disasters that are most common to your area, as well as those that are not common or weather-related, such as human threat or fire.

Six important points to consider first are:

• How will tenants and workforce members receive emergency alerts or warnings? An alarm system within the building might work best if your commercial building is composed of large shops or warehouses. If your property is an office, then perhaps a phone tree to contact each department or office individually would work best.
• What kind of shelters are available onsite for people? For areas that experience tornadoes, for example, an area on the lowest floor or below ground that is constructed to withstand the highest wind forces will be necessary. 
• What are the evacuation routes in your commercial building? Ensure that a map is posted in all public areas. It needs to be clear and labeled properly so that anyone can reference it and easily know where to go.
• What is the communication plan? During the event and afterward, you will need to be able to communicate with your tenants so that they are updated concerning the state of your building. Your business will be discontinued so that the emergency can be handled, and they will want to know when it is safe and when they can exit shelters or re-enter the building and get back to work. Create a strategy where you can communicate with everyone in a timely and efficient way to prevent misinformation and confusion. Text messages could be the best course here, for example. 
• Take special situations into consideration. It is a requirement that any exit strategy is tailored to individuals with any special needs, and you will want to think about older people and those that are impaired visually or in their hearing. Designating areas to gather ahead of time for having volunteers in place that can manage and oversee these situations will be helpful. If your commercial business houses sensitive equipment or machinery that is designed to save lives, this will need to be taken into consideration when dealing with emergency evacuation, as well. 
• Create a complete guide for all tenants and members of the workforce who use your commercial building, outlining the information discussed above and including all templates, maps, and contact information, and place it online for easy access to all. 

SERVPRO of South and North West Grand Rapids is here to help in the event of any emergency or accident. We specialize in water and fire damage clean-ups no matter the size.

Mold Prevention Tips This Winter

1/28/2020 (Permalink)

Kicking up the heater in the coming colder months will keep you cozy and warm. Unfortunately, it also creates the perfect environment for a colony of mold. These infestations are both unsightly and unhealthy and can make life truly miserable for those who have an allergic reaction. A mold colony can also spread quickly and secretly within your walls, compromising their integrity and strength. 

Mold and its cousin, mildew, are both unpleasant and undesirable, with recognizable differences. Mildew has a flat surface and will appear powdery; it begins growing with white coloration and generally becomes yellow, brown, or black over time. Mold can be a wide range of colors and will have a fluffy appearance. The spores for both are everywhere, even in the air we breathe, and their risk increases when winter arrives due to the warmth of indoor temperatures in comparison to the outdoors. 

Their growth can be prevented, however. Here are some tips for mold prevention this winter:

• Don’t Feed It. Mold and mildew feed on any organic material. Old bread, the rug on your kitchen floor, or wooden cupboards - it’s all a smorgasbord for these organisms. Make sure surfaces are kept clean and dry and don’t allow food to sit out and become moist and warm.
• Keep Things Dry. Moisture condenses when it comes into contact with a colder area, so you will most likely see mold or mildew on tile grout, windowsills, and baseboards during the colder months. 
• Be Vigilant. Once a colony establishes itself, it cannot ever be completely eradicated. Once the moisture, warmth, and food it needs are reintroduced it will simply start to grow again. 
• Look For Leaks. Improperly sealed windows, exterior doorways, skylights, and indoor plumbing will attract mold colonies. 
• Exhaust Fans. Keeping the air dry in kitchens, laundries, and bathrooms will help prevent mold this winter. Running these fans during times when the air is moist will do wonders. You can also use dehumidifiers in your home to prevent mold from establishing itself. Follow the established recommendations for keeping your home at the proper level of humidity for this purpose. 

SERVPRO of South and North West Grand Rapids is here to help if you experience a mold or mildew invasion this winter. Call us for more prevention tips or for mold remediation. We are experts in this area!

Storm-Proofing Your Basement

1/14/2020 (Permalink)

Water-proofing your basement will be the best way to storm-proof it, since most storms involve lots of water. You will be able to avoid a wet basement that encourages mold growth, which is another nightmare you don’t need. During a storm, water can leak through roofs and pipes and affect foundations, too, and flooded foundations will almost inevitably affect your basement. 

Here are a few ways you can both water- and storm-proof your basement:

 If you experience flooding or wet conditions after a heavy storm, your trouble can almost certainly be traced to your drainage conditions around the outside of your home. If too much water has collected around the foundation in the soil it will leak into your basement through the walls. The solution here will be to improve your drainage conditions ahead of more storms. 

• Roof Drainage. This is the number one cause of basement leakage. Make sure your gutters have at least one downspout for every 600 to 800 square feet of roof surface for proper drainage. Keep them clean so that water doesn’t collect and overflow down to your foundations. Ensure that the ends of the downspouts are extended so that they direct water at least 4 to 6 feet away from the foundation, protecting your basement from storm damage. If your local building laws permit you to, you can direct this water into the street or another low-lying area.  
• Sloping Soil. The angle of your soil around your home’s foundation can also cause wet basement issues after a storm. Your soil should slope away from the home to keep rainfall from collecting there. If your grading needs improvement, use clean fill dirt to build up soil around your house, and tamp it down to the correct slope. Finish with a topsoil layer and grass seed to prevent erosion, further storm-proofing your basement. 
• Landscaping. Avoid landscaping that holds soil close to the house. It may look great but those brick or stone edgings can prevent water from draining away and increase your basement flooding risk. 

These water- and storm-proofing measures will help prevent many of your wet basement situations, keeping you safe from all the unpleasant side effects of damp. If you experience a large flooding event or need help drying out a wet basement after a storm, the team here at SERVPRO of Northwest/South Grand Rapids is ready to help at a moment’s notice. We are mold remediation experts, too!

Preventing Water Damage In Your Apartment Complex

12/31/2019 (Permalink)

As we head into a season of wetter weather, now is a great time to think ahead concerning ways you can prevent damage from water in your apartment complex. From rain gutters that need attention to burst pipes from freezing temperatures, you can run into a lot of issues in the coming months that could have been prevented. 

Here are some tips that could save you time and money spent on water damage:

• Keep Residents Informed. Update your residents on how to handle freezing temperatures. Many of your residents have moved from warmer climates and have no idea that this is an issue. They will need help in taking steps to avoid a water disaster from burst pipes. Use flyers and your website to keep everyone up to speed. 
• See Something, Say Something. Make sure your residents know who to contact if they see a potential or actual problem. If your complex is really large, you could even offer prizes or discounts for those who identify an issue that is resolved before it becomes a real disaster. Ask for information about such things as loose or missing rain gutters, crumbling walkways from flooding, leaking pipes or water heaters inside units, or irrigation that is not in good repair. 
• Inspections. Keep on top of potential issues by inspecting areas in your complex that could develop problems quickly, such as the pool area, laundry areas, and irrigation lines. Some complexes offer car washes, so if yours does, that’s another place to keep an eye on. Sprinkler heads can get broken off and spew water in places that aren’t supposed to get wet, hoses crack and lose water, and pools can develop leaks in their finish. All these issues can be prevented by being vigilant, saving you both time and money. 

The team here at SERVPRO of South and North West Grand Rapids is ready to help with any size disaster caused by flooding or other water-related issues. When it comes to disaster recovery, we can be there right away to get your apartment complex back to normal. We are fire and water damage specialists, and mold remediation experts, as well.

SERVPRO - The Flooded Basement Experts

12/27/2019 (Permalink)

Flooded Basements can turn into serious water damage if not addressed quickly.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Grand Rapids basement could flood, including: 

• A blocked or failed sewer lateral pipe

• Heavy rain causes surface water to pool around your home

• Storm sewer backup

• Sanitary sewer backup

• Foundation drainage failure

• Water supply-line break or hot-water tank failure

• And many more

Customer Testimonial - Joyce G "Our basement flooded due to septic pump failure and SERVPRO of South and Northwest Grand Rapids responded to my call with-in 15 minutes with a team of Professionally Trained technicians.  They handled all of our furniture and belongings with extreme care.  It was a real blessing to have them in my home to relieve the stress of the situation and to have everything cleaned beyond my expectations."

Have Questions about Basement Flooding?

Call Today - 616-662-9700

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait the worse the problem will get.

Here is the bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of South and Northwest Grand Rapids and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week

• We’re a Preferred Vendor to many National Insurance Companies

• We Bill The Insurance Directly – One Less Thing For You To Worry About

• Our Technicians are Highly-Trained  in Water Restoration Techniques

• We use IICRC Restoration Standards

• Advanced Inspection and Extraction Equipment

Basement Flooded? Call SERVPRO® of South and Northwest Grand Rapids Today – We’re Ready To Help 616-662-9700

Preventing Fires From Space Heaters

12/17/2019 (Permalink)

Almost half of all fires in homes across the country are caused by the use of space heaters, and an even larger amount of associated deaths from those fires happened because those space heaters weren’t handled correctly. This data is related to the misuse of electric space heaters, specifically; these heaters don’t use fuel so they aren’t vented to the outside of the home. Their proper use is important to keep you and your family safe. With that in mind, we are going to share some tips today that will prevent fires caused by the use of space heaters:

• Be Informed. Read your manufacturer’s information when you first purchase your space heater and make sure you understand how the heater works. Go over the warnings with your family so that everyone knows how to use the unit properly. Make sure the space heater is labeled by an approved entity.  
• Be Aware. Your space heater is only intended for use in providing your home with supplemental heat and not as the primary source of heat for any part of the home. They must be kept at least three feet away from other objects. Data shows that this one issue is the main cause of many of the fires we talked about earlier!
• Be Careful. Never leave a space heater unattended - turn off the heat if you are leaving the area, and don’t leave children or pets alone with the unit. Make sure your smoke alarms are installed and working correctly and keep combustible materials away from your heater. The unit should only be placed on a flat floor rather than carpet, furniture, or tables, and away from foot traffic. Plug your space heater directly into the wall, not by an extension cord. 
• Be Smart. Don’t use a space heater in damp or wet areas, such as your bathroom or kitchen. You may be able to purchase a safety plug for this purpose from some manufacturers. 
• Be Proactive. Inspect your power cord often, looking for frayed insulation or exposed wires. Also, make sure your plug is in good condition. You might want to purchase a heater with a built-in heat sensor that will turn your unit off if it gets too hot. 

Here at SERVPRO of Northwest/South Grand Rapids, we care about you and your family’s safety. We can be there to help with any size disaster right away, and we are experts in fire damage, as well as damage from flooding. If you experience a fire event, call us right away!

For Fast Service, call SERVPRO!

12/9/2019 (Permalink)

Emergency services of any size are no problem for #SERVPRO. We have the right equipment for any size #waterdamage or #firedamage.

SERVPRO of South and Northwest Grand Rapids provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in the Grand Rapids area. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 616-662-9700

Residential Services

Whether your Grand Rapids home needs emergency flood damage or you have mold that needs to be addressed, you can depend on us.  Our technicians have extensive remediation and restoration training and can make your property look and be its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Southwest Grand Rapids commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

https://www.SERVPROnorthwestsouthgrandrapids.com/commercial-restoration-cleaning

• Commercial Water Damage Restoration

Commercial Fire Damage Restoration

What To Do When A Pipe Bursts In Your Commercial Building

12/3/2019 (Permalink)

When it comes to a burst water pipe, the damage to your commercial building can be serious, and your equipment, possessions, and the health of your workforce can be damaged if the mess is not cleaned up properly.

Here are some important steps to take when a pipe bursts in your commercial building:

First thing, turn off the water flow when you suspect a pipe has broken. You’ll find the stop tap on the water main. It is typically located under the main sink or where the main service pipe connects to your building. Key people on your staff should know the location of the water shut-off stopcock for emergencies.

Once the main water switch is off, you’ll need to drain the pipes. Run cold water through all the faucets, and be sure to flush each toilet at least once. The hot water system needs to be turned off, which runs hot water through the faucets to drain that supply. When there is no more running tap water, the leak will stop.

After draining all the excess water, locate the burst pipe and inspect the damage. Consider where the pipe is located before you purchase parts or fittings. Regardless of the damage or size of the break, a major water pipe will take more time and effort to replace because it holds more water and leads to additional connections.

You might be able to patch a smaller leak yourself and prevent further damage while saving money. If you use commercial tape or chemical bonding agent you will need to keep an eye on that repair job, because it might burst later and create even more issues.

Fixing a rupture or crack in non-main pipes is usually fairly simple, but when it comes to bigger issues, you will want to call in professionals.

If the water from the burst pipe is on the walls or ceilings as well as the floor, contact a professional water restoration company. Simply using fans and open windows to dry a soaked area is not going to be sufficient to prevent mold and mildew from developing and possibly causing serious illness for your staff. You will also want to shut off the electrical power to that area of the house as a precaution against shocks. 

The team here at SERVPRO of Grand Rapids is here to help in the event of a water damage event. Call us if you experience issues from a burst pipe, and don’t forget we are fire damage experts, too!

Wind Storms are here, are you ready? SERVPRO is!

11/27/2019 (Permalink)

SERVPRO's state-of-the-art equipment

SERVPRO of South and Northwest Grand Rapids specializes in storm and flood damage restoration.  Our crews are highly trained and use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quickly with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the greater Grand Rapids area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 Locations across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 616-662-9700

How To Prepare Your Home For Freezing Temperatures

11/19/2019 (Permalink)

We all know that freezing temperatures will be in Grand Rapids soon enough. None of us are fooled by the beautiful fall weather - winter will be here in just a few short weeks. If you haven't done so already, now is the time to prepare your home for freezing temperatures.

Water and storm damage from winter storms account for a large percentage of homeowner’s insurance claims, and it’s a busy time of the year for plumbers. It can be hard for local plumbing and clean-up companies to keep up with the demand.

Some home preparation ahead of time will help you avoid the costs of repairs that come from not planning ahead. There are a number of things you can do to ensure your house will not be a victim to freezing temperatures, many of which are fairly simple and easy on your wallet.

For example, one great place to start is by insulating exposed water pipes so they won't freeze when the thermometer is reading below freezing. If your pipes do crack, you also need to know how to shut off the water so that damage is minimized. It’s a good idea to make sure that family members or others in the household know how to do this, as well. 

Insulation is key and should be packed into all corners of your house - from your walls to your attics and crawl spaces. This will keep the heat inside where you need it most.

When temperatures are forecasted to fall below freezing, make sure your room temperatures are set no lower than 65 degrees. Also, open the doors beneath your sinks to circulate any warmer air there, and set your faucet to drip water overnight. A slow drip will work just fine, and it’s a simple fix that will keep pipes from freezing and bursting. 

A common oversight of many homeowners is forgetting to unhook the garden hoses. When this happens the water left in the pipes can freeze and burst inside your home. Make sure all those faucets outside are turned off!

Many of us will be traveling during the winter holidays, so if you are planning on going out of town and you anticipate a big freeze while you are away, turn off the main water valve to the house so that you don’t have a huge water cleanup project to do when you get home. 

A little prevention goes a long way and can save you a lot of money spent on energy bills, too. The team here at SERVPRO of Grand Rapids is here to help with any water damage you may experience. We are also experts at handling fire damage and mold remediation.

Preparing Your Yard/Property For Storm Damage

11/5/2019 (Permalink)

Here at SERVPRO of South and North West Grand Rapids, we advise homeowners to prepare their homes and property for the coming winter storm season. Extreme weather can lead to power outages and disruption of communications, as well as damaging personal and business property and belongings. Flooding and large snow accumulations can cause travel to become extremely dangerous and even deadly, so it’s important to be prepared for many different serious situations to occur during winter here in Michigan. 

Here are some essential safety tips to help you prepare your home for the coming winter season:

• Exterior Doors/Windows. These areas need to be inspected and sealed properly or replaced ahead of storms and other winter weather conditions. Not only will you stay safer, but you will save on related energy costs, especially if you replace old windows and doors with newer, more efficient models. There are many different types and styles to choose from. 
• Gutters. When snow melts, it needs to be able to flow down your rain gutters and away from your roofing. If there is dirt and debris left in your gutters from last spring, the water will pool and begin to back up, possibly damaging even interior wall spaces in your home, and this can even lead to mold growth, causing a need for mold removal on top of the storm damage. A rain gutter that is full of dirt can become heavy and can pull away from the building, creating another set of issues. 
• Landscaping. Before storm season comes, make sure all dead or unhealthy trees and bushes are trimmed back or removed. Cut away branches that are not stable, and clean up those items that may be littering your premises. Flying tree branches and other debris can cause major damages to your property when a storm hits. 

Our team here at SERVPRO of Grand Rapids cares about your safety and the safety of your loved ones and your property. If you need help after an extreme weather event, call us. We are water damage and fire damage experts, and we specialize in mold remediation.

Water Damage Recovery Tips For Your Hardwood Floors

10/22/2019 (Permalink)

If water damage affects your hardwood floor, don't hesitate to call SERVPRO of South and North West Grand Rapids!

Floods are devastating to many areas of your home or business, and your wood floors will be seriously at risk. When water sits on top of hardwood, the wood absorbs the water through its pores and will cause warping and discoloration, potentially causing permanent damage. If you have experienced water damage to your premises, we would like to share some water damage recovery tips with you that can help:

• Remove Water Fast. Remove all water as quickly as you can. The longer the water remains, the worse the damage will be. The first 24 hours are critical, but if you are able to remove the water and dry your hardwood floors completely, you may be able to save them. You will also be alleviating the possibility of a mold invasion, too. 
• Sand/Refinish. You will most likely need to sand and refinish the wood. This repair can bring your floors back to pre-flood conditions, or at least as close as possible. The sanding and refinishing step will save you both the time and the money that would be involved in having your flooring removed and new flooring installed. 
• Bring In Professionals. If you have experienced really serious water damage, perhaps from a tornado, hurricane, or severe flooding, your best choice is contacting a professional water damage restoration service. Choose experts in this area that have the personnel and equipment necessary to get your water damage taken care of as fast as possible. Make sure you call them immediately, since these companies will probably have a waitlist if your entire area has been affected by a weather-related disaster.
• Preventive Measures. 
• Find the source of water and plug it up. 
• Remove all wet items from the flooring. If you have carpeting on top of your hardwood floor, remove both the carpet and the padding immediately. This is an area where mold can quickly become a real issue. Remember that your restoration professionals can help you with carpet-cleaning after a water damage event, too. 
• Use a household vacuum or a shop-vac to extract as much water as you can, and be sure to contact your professionals if the amount of water is really large. 
• Disinfect. Prevent mold and preserve your hardwood floors by using a non-sudsy disinfectant, and then vacuum again to remove standing water. 
• Drying. Use a dehumidifier or run your heater or air conditioner constantly to keep the air dry inside the affected room(s). 

These are just a few steps that you can take yourself when your hardwood floors are affected by water. SERVPRO of Grand Rapids is always here to help you with repairs and renovations to your property when you are affected by water damage, no matter the size. We also handle fire damage, and we are mold remediation experts, too. 

Fall Fire Prevention Tips

10/8/2019 (Permalink)

With the cooler temperatures of fall just around the corner, it is a good idea to revisit fire prevention and safety tips that are specific to this time of year. As you focus more and more on staying warm, you’ll also want to focus on staying safe while enjoying this season. 

• Checkups. Your smoke detectors and carbon monoxide detectors will need a change of batteries so they can stay on duty. Take a look at your fire extinguishers to ensure they are fully charged and in good working order. 

• HVAC. Call your local certified HVAC technician and have them come clean, inspect and service your central heating system to avoid potential issues. 

• Space heaters. Practice safety when using space heaters by:
• Making sure any unit is surrounded by at least three feet of empty space
• Never using these units to dry clothing or other objects
• Keep any space heater away from furniture or drapery
• Always turn these units off when you go to bed or leave the house

• Fireplaces. Practice fireplace safety using these tips:
• Your chimney should be inspected yearly
• Employ a certified chimney sweep to clean your chimney in early fall, every year
• Repair all cracks in your fireplace
• Use screens to keep sparks and debris inside your fireplace
• NEVER use gasoline to start a fire in your fireplace
• NEVER leave your fire unattended
• Store any combustible materials at least three feet away from the fireplace

• Holiday decorations. Enjoy the holidays safely by taking these precautions:
• Use flashlights instead of burning candles in your Jack-O-Lanterns
• Halloween costumes should be constructed with fire-retardant materials, as should all holiday decorations. 
• Make sure that all extension cords and holiday lights have been tested by an approved organization - pay attention to labeling. 

• Teach your family fire safety:
•  Make sure even young children know how to call 911.
• Establish a fire escape plan for your family, and practice it until everyone is sure they know what to do, and where to meet. 
• “Stop, drop, and roll” needs to be taught to everyone and practiced. 

• Outdoor fire safety for fall:
• Clear your rain gutters and roof of debris buildup
• Find the outdoor burning regulations for your area, and never illegally burn leaves or other outdoor debris

Here at SERVPRO of Northwest/South Grand Rapids, we care about the safety of your family. Call us for help with fire or water damage, or when you are experiencing issues with mold or mildew. We’re always here to help. 

How To Prevent Mold Damage In Your Commercial Building

9/24/2019 (Permalink)

You’ve worked hard to get where you are, and as a savvy business owner, you want to do everything possible to protect your enterprise. Routine preventive maintenance is one of the main methods to keep everything in great shape and operating smoothly. This gives your roofing, exterior doors and windows, parking areas, warehousing and storage, and office space the attention they need. You’ve thought of everything….or have you?

Today we would like to share some tips on preventing mold in your commercial building:

• Be aware. Mold can grow quickly in unexpected places. Create an inspection plan for your business that is designed to be done on a routine basis. Search for signs of mold in damp, high moisture areas, and look for spotty or fuzzy stains on walls, floors, and carpeting. Take note of musty smells, too. Request your cleaning crew to notify you of any specific areas they think may be at risk.

• Timely repair. Make sure any issues in your building are taken care of right away, especially leaks and water damage. Damaged roofing, unsealed windows and door frames, and cracked foundations are all risks for the establishment of a mold colony.

• Damp air. Your geographic location may mean that you are always dealing with high humidity, and since damp air encourages mold to grow, you may want to install dehumidifiers in your commercial building.

• Clean air. You can reduce the transfer of mold spores throughout your commercial property by cleaning and maintaining your HVAC system and air ducts properly and regularly.

We’re there. Every commercial property is different, so you may need to consult a mold remediation specialist for help in creating a customized plan that will fit the needs of your structure and your business. Working with a company that has experience handling mold and mildew issues will ensure that this expensive and harmful situation won’t cause problems for you, now or in the future. The SERVPRO of Northwest/South Grand Rapids team is always here to help, and we respond faster to any disaster, large or small!

Cleaning Your Commercial Office Building

9/10/2019 (Permalink)

A thorough cleaning will rid your commercial office building of the dust and grime of summer, bringing a clean and refreshed feel to your workplace as well as positively impacting your business’ profitability and your workers’ productivity. Commercial cleaning is a bit different than residential cleaning since it will call for more in-depth cleaning processes and better organization. You have a lot of people, and aspects, to think of. 

Let your employees know that a cleaning process will be beginning, and inform them what that process will look like. If there are any possible interruptions in tools or workflow, you will want to let them know and get their feedback on how to handle these situations. Make sure they are aware of the cleaning products that will be used in case there are possible irritations or allergies that some may experience. Many people prefer to be exposed to more eco-friendly products these days, so that’s an option that will make everyone happy.

Provide employees with a schedule so that they know exactly what to expect as your cleaning process moves forward. If it will be necessary for them to box up any of their work items, let them know as far in advance as possible so that they can plan for the event. 

The key areas you will want to focus on include:

Flooring. 

• Deep-clean carpets to remove stains.
• Move file cabinets, conference tables, desks, and other large furniture items to clean the entire floor. 
• Clean flooring baseboards and corners with a high-powered vacuum.
• Buff and scrub tile and concrete.
• Consider re-finishing and re-sealing floors for a renewed appearance.
• Look for fire hazards on the floor. Remove any floor or stairway blockages.
• Observe tile for breaks, dents, or cracks, and consider replacing broken tile or redoing the flooring. 

Walls.

• Look for chipped paint and cracks, and decide if you need to repaint. If the cracks are large, you may want to have a professional inspect for damage.
• Clean all windows to remove dust and marks, cleaning both outside and inside. For tall or high windows, hire a professional window cleaning service.
• Dust and wash the drapes and blinds. This area is usually forgotten in weekly cleanings.
• Dust ceiling corners, light fixtures, and tops of doors.

Bathrooms. 

• Clean the grout in between the tiles.
• Sanitize and deep clean all surfaces with bleach-based products.
• Re-caulk in areas of cracking or splitting.
• Bleach the inside of toilet bowls. Rub the external of the toilet bowls with a sanitizing cleanser.
• Wash the floor baseboards around toilets and urinals.
• Wash all trash-cans.
• Replace all toilet paper, soap, and other usables.
• Look for signs of mold or mildew, which is more common in high-humidity environments like bathrooms. Remove any mildew immediately.

Cleaning your commercial office building can be a big job. Here at SERVPRO of South and North West Grand Rapids, we can help you get your cleaning projects done in record time. Call us today for your commercial office building needs. 

How To Prevent Storm Damage To Your Business

8/27/2019 (Permalink)

Lightning strikes during thunderstorms can cause significant damage to your home and property.

Falling trees, fire, high wind and hail storms often cause damage to roofing and other vulnerable parts of your property. Safety should always be your primary concern to prevent storm damage to your business.

• Roofing. The best way to prevent unnecessary damages is to ensure that your roof is in the best shape possible before storm season hits. After a storm, any initial roof assessment should be completed from the ground as you want to make sure you are safe. If you suspect damage to your shingles or structure, contact a professional immediately. Make sure everyone vacates the premises in the event of major roof damage. 
• Landscaping. Before the stormy season, have your landscaping trimmed back and remove all dead or dying vegetation. This will help to lessen the risk of flying branches or falling trees. 
• Parking Areas. Keeping your parking areas in good repair will mean that after a storm, your clients will still be able to get to you. Potholes and flooding in your parking lot will keep everyone away, including your workforce. 
• Walkways. Heavy storms can undercut walkways, making them dangerous for pedestrians, and that’s something you definitely want to avoid. Have them updated and strengthened before heavy weather, and take a good look at them after a storm moves through the area. If you need a second pair of eyes, call a professional storm damage cleanup company for help. 

Storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes. There’s never a convenient time for flooding or water damage to strike, and storms don’t just strike during regular business hours; that’s why SERVPRO Franchise Professionals offer 24-hour emergency service 365 days of the year.

The SERVPRO Disaster Recovery Team can provide help whether your property has experienced a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Here at SERVPRO of South and North West Grand Rapids, we are always prepared for the unpredictable. 

Preparing Your Grand Rapids Home For Fall

8/13/2019 (Permalink)

As summer comes to a close, it’s a good idea to think ahead to the colder months coming to our area. Getting your home ready for fall and winter’s colder temperatures and harsher weather conditions while it’s still warm and pleasant will make your life a lot easier and leave you with plenty of time to enjoy the coziness of your house during the holidays. Weather may be unpredictable during the fall here in Grand Rapids, but you won’t have to worry about it if you prepare your home for fall now! Here are some preparations to consider:

• Gutters. Remove dead leaves and debris from your gutters and drainpipes. This will prevent clogging during wetter weather. Drain all outdoor faucets ahead of freezing weather now, as well. 
• Chimney and Fireplace. Clear out leftover ash and charred wood from the fireplace, and contact a professional to clean the chimney. Ask the chimney cleaning company to make sure your damper can be closed properly so that drafts of cold air won’t be coming into your home during fall and winter months. 
• Heating System. Check your home’s heating vents to make sure they won’t be blocked by furniture, floor coverings, or curtains, and dust them as well. All filters should be changed, and now is a great time to have a professional come and make that annual system checkup.
• Air Conditioners. Unplug any removable window air conditioners, cleaning them thoroughly before putting them in storage.
• Drafts. Examine all your windows and doors for cracks. If you find any, have them sealed now so that you can stay warm and save energy this fall and winter. You’ll be saving both time and money here!
• Storm Windows. Removable screens should be taken down and cleaned, stored and replaced with storm windows. 
• Water Heater. Drain the water heater and clean out any debris that may have settled in the tank. 

If you need help with the job of preparing your home for fall, just call the professional team here at SERVPRO of South and North West Grand Rapids. We have the expertise and the equipment needed to get the job done right. 

How to Clean Up Smoke Damage in Your Home

7/31/2019 (Permalink)

Enjoy a smoke-free home!

Cleaning up smoke damage in your home is extremely important, but unfortunately, it won’t be as easy as opening a window and letting things air out. The acidic nature of smoke and soot makes them difficult to remove. However, they both contain unpleasant odors and particles that are harmful to breathe, so it’s important to clean them up completely to maintain a healthy living environment. Here at SERVPRO of South and North West Grand Rapids, we have years of fire damage clean-up experience, and over the years, we’ve picked up a few helpful tips that we’re sharing today:

What You’ll Need

One item you may have to buy is a dry-cleaning sponge, but many other helpful cleaning products can probably be found around your home. A sponge, however, is very important for smoke damage removal, so we encourage you not to neglect adding this effective cleaning tool to your list of supplies. We recommend you acquire the following:

• Rubbing alcohol/paint thinner
• Vinegar
• Degreaser / commercial soot remover
• Vacuum (ideally a strong shop-vac) with an upholstery attachment
• Bucket / hot water
• Dry-cleaning sponge (chemical sponge)
• Clean rags
• Sponge
• Fan

After obtaining the cleaning tools above, here are a few next steps:

Ventilate. The first thing you need to do is ventilate the house to get fresh air flowing; be sure to open all the doors and windows in the home. You also can use fans to encourage airflow. Additionally, turn off your HVAC system to prevent smoke and soot from spreading.

Use Protection. Before you clean your house, make sure to protect yourself properly. Soot, smoke, and debris can be dangerous to inhale, so wear a respirator if there is significant soot in the damaged area. Long pants and sleeves will protect your skin, and wearing gloves and eye protection can help save your eyes and hands. Since you will be freeing soot as you clean, it’s important to lay down floor protection and remove any furniture or household objects that are not damaged. If the damaged area is small, you can simply cover furniture with plastic or sheets, but if you’re cleaning an entire room, it’s wise to remove clean items and even seal off other rooms that were not affected. Be mindful of the shoes you’re wearing so you don’t track soot stains into other rooms.

Vacuum It Up. Soot and smoke damage usually come in one ugly, smelly package, so remove loose soot particles with a vacuum with an upholstery attachment. A shop-vac with strong suction power is best for this task. Lightly brush the affected area with the brush attachment, vacuuming up the loose particles. Be gentle and avoid scrubbing, which can make stains worse.

Use The Sponge. After performing the steps above, it’s time to use that dry-cleaning sponge (chemical sponge) to wipe up the soot and smoke stains; these sponges use special chemicals to lift stains from walls. Never use soot cleaner or water before you use a dry-cleaning sponge or you could spread the soot, making it impossible to remove with a chemical sponge. Begin by wiping the walls gently with the dry-cleaning sponge, and turn the sponge to a different side as it gets soiled so that you are always using a clean surface. When all sides are soiled, slice off the dirty sides with a knife to reveal fresh surfaces beneath, or use a new sponge. Make sure you use a wiping motion the entire time because when you scrub the stains, you spread them and work the soot deeper into the surface.

Use Liquid Cleaners. After you remove as much soot as possible with the dry-cleaning sponge, you can use commercial soot/smoke remover (follow the manufacturer’s directions), rubbing alcohol, white vinegar or paint thinner and a clean rag. Soak the rag in your preferred cleaner and wipe the walls throughout the damaged room. Even if there is no sign of soot or smoke damage, it’s important to wipe every surface in the room, including light bulbs. Next, you’ll want to use TSP, dish soap or degreaser in a gallon of hot water to wash the walls with a rag or sponge; just a few teaspoons should be enough. Use the same wiping motion you used with the dry-cleaning sponge. You may need to use a combination or repeated treatments of these chemical cleaners depending on how bad the damage is. As the rag gets dirty, rinse it out in the bucket or use a new rag. The same applies to your cleaning water. Refresh your water when it gets black or smells like smoke. Once you’ve completed washing the room with your chosen cleaner, wipe the walls again with fresh water and a clean rag to remove any remaining cleaning products.

Dry It Up. Dry the clean surfaces with a clean rag. You can use fans to speed this process up if necessary. You will probably still smell smoke odors, as they can take a few days to a few weeks to dissipate. Identify materials that can easily absorb odors, such as upholstered furniture or area rugs, and place these items together in a separate room or outdoors to see if the smell dissipates after a few days. You may want to consider throwing out the items you can stand to part with. Getting your carpeting, curtains, and furniture professionally cleaned will also help with lingering smoke odors. Don’t forget to replace your HVAC filters, which may be circulating smoky air in your home.

Cleaning your home after smoke or soot damage can be a difficult job. If you need assistance, SERVPRO of South and North West Grand Rapids is here to help. With IICRC-certified techniques and state-of-the-art equipment, our trustworthy experts are the best in the fire damage restoration industry. 

Storm Damage Prevention Advice for Your Home

7/16/2019 (Permalink)

Prepare for storms before they hit!

No homeowner gets to choose when a storm is headed his way, but a smart homeowner can choose to be ready for any kind of inclement weather. Today we’re sharing some advice for you that will help to reduce and prevent storm damage from adversely affecting your home and property.

• Roofing. Regular roofing inspections will help you identify issues like minor leaks or missing shingles, allowing you to get them repaired right away. This will help you avoid serious structural damages when severe weather arrives. If your home does suffer storm damage, you can call us here at SERVPRO of South and North West Grand Rapids to schedule repair and cleanup.
• Landscaping. Hard winds and heavy rain will accompany the storms of summer, and dead tree branches, unhealthy vegetation, and unstable trees can cause damage to your property under these conditions. We recommend regularly trimming your plants and trees, removing dead or dying limbs and plants wherever necessary. Replace plantings if some are removed by storms to prevent erosion from heavy rains, too. 
• Storm Windows. Invest in high-quality storm windows to prevent leaks and other storm damage. These do a great job of protecting window glass, adding an extra layer of safety to your home’s interior against the wind and rain. 
• Entrance and Parking. Keep your driveway and your entrance in good repair, replacing buckling concrete or stepping stones and filling in potholes ahead of inclement weather. Your friends and family’s safety is important to you, we know, and this important step goes a long way towards ensuring that no one gets hurt during the storms of summer. 
• Basements. Keep an eye on all low lying areas of your home, like your basement. This is where leaks will show up and often go unnoticed, so taking a close look before and after wet weather will help you spot a problem right away. 

For more tips on preventing storm damage, contact us here at SERVPRO of South and North West Grand Rapids for assistance. We specialize in cleanup from water and fire damage, no matter the size. We are also mold remediation specialists. Visit us online for a complete list of our services. You can call us at (616) 662-9700 at any hour for assistance. We’re available 24/7. 

5 Ways to Prevent Water Damage In Your Commercial Building

7/2/2019 (Permalink)

Be on guard against water damage—it can happen at any time!

As a wise business owner, you know that damage prevention is always going to save you both time and money, and preventing damage from water is one of the most important prevention focuses you can have. Water damage is at the top of the list of mishaps a business can suffer from and the cleanup for this kind of event can be extensive, so today we want to share five ways to prevent water damage in your commercial building. 

•  REGULAR MAINTENANCE. This is the number one way to prevent damage from water. Whether we are talking about the drainage areas for your entrances and your parking lots, or we are discussing leaks and floods in kitchen and bathroom areas, many times you can avoid these kinds of events through regular maintenance. Identify the areas on and around your premises that are the biggest risk, and schedule regular inspections and repairs for these areas. 
• VIGILANCE. Instruct your workforce to say something if they see something. When an area is damp that should not be, something needs to be communicated. Additionally, when equipment that uses water, like dishwashers or commercial kitchen sinks, is not functioning properly, encourage your employees to let you know right away. 
• WEATHER. If the weather news people are projecting a wet season, make it part of your daily routine to look around your grounds for overflowing ditches or gutters after heavy rains and storms. Take note of standing water, too. Issues like these can cause erosion and potholes, not to mention breed mosquitoes. 
• RESTAURANTS/CAFES. If you own a restaurant or cafe, make sure the kitchen flooring is always properly taken care of to avoid water damage down the road. Closing after a long, busy evening can be stressful, but it’s not the time to cut corners when it comes to getting everything into shape for the next day. 
• IMMEDIATE CLEANUP. If you have a flooding event, large or small, it is always going to be a good idea to get it cleaned up and dried completely as soon as possible. 

If you need help with a cleanup for water damage, large or small, here at SERVPRO of South and North West Grand Rapids we are always ready to help. You can call us at (616) 662-9700

for assistance with fire damage and mold remediation, too.

Fire Prevention Tips for your Office

6/17/2019 (Permalink)

Having proper equipment to prevent fires is important.

Studies have shown that most business fires occur while the premises are not populated, between the hours of 7 pm and 7 am, causing a large amount of damage. Commercial fires, caused by cooking equipment, are also potentially devastating, but surprisingly, the most damaging ones start in an office environment! Here are some fire prevention tips to help lower the odds your office is affected by fire.

Have A Plan. Designating someone as your “safety officer” is one step you can take that will really help. He or she can take the lead in establishing appropriate escape routes and meeting places, and setting up appropriate emergency procedures, as well. Your employees should be aware that the safety officer is in charge during any emergency and will be the one responsible for contacting emergency personnel, keeping track of employees, and assisting with providing information on equipment and chemicals kept in your office. An up-to-date emergency contact list should always be available at your place of business, and you should designate someone to be in charge of contacting family members or next-of-kin, in case of injury or a missing person.

Have Proper Equipment. There are specific items you will need to have on hand in advance of a fire, such as fire extinguishers and smoke alarms, and these are required through local building codes, so they should be present. Alarms and extinguishers need to be inspected monthly and replaced when necessary. You will also want to have a fully-stocked first aid kit and bottled water on hand, as well as flashlights, just in case.

Hold Regular Drills. Your safety officer should schedule regular drills and training to make sure everyone is well-versed in what to do in case of an emergency, such as an office fire. During these drills, new emergency response information can be shared to keep everyone up to date.

Follow these Preventive Tips to prevent a fire in the first place:

• Follow manufacturers’ recommendations for maximum volt/wattage load for surge protectors, power strips and adapters, and ask your electrician to periodically inspect these items and outlets for potential overload.
• Replace frayed power cords and never run them under rugs or carpeting. Use cord protectors, instead.
• Unplug appliances (coffeemakers, microwaves) and other equipment not in use at the end of the day and over the weekend.
• Replace appliances that feel warm or hot to touch.
• Ask the fire marshal to inspect chemical and equipment storage areas periodically to ensure proper ventilation and stowage.
• Store hazardous materials according to manufacturers’ instructions and OSHA regulations. Clearly mark these items to help emergency personnel identify and stabilize them.
• Don’t prop fire doors open or block exits with furniture or boxes.
• Don’t allow paper and other trash to accumulate outside of garbage or recycling receptacles, and never store this material near hot equipment, electrical outlets or the smoking areas.
• Don’t permit employees to burn candles, scented oils, etc. in their personal work areas.

Our SERVPRO of South and North West Grand Rapids team is here to help you in the event of damage from fire or water. We’re available 24 hours a day, 7 days a week, and we are mold prevention and remediation specialists, too!

The 3 Most Common Places to Check for Mold Growth

6/3/2019 (Permalink)

Make it a habit to regularly check under your sink for mold growth.

Mold. The mere mention of the word brings to mind all the unpleasant aspects of this organism - the unsightly black, red, or gray spots that appear, its odors, and the allergic reactions that many people experience when mold moves in. We all know that it can be very beneficial, though, by helping to create various cheeses and alleviate sickness, for example. But when we find it in our home or business, we forget about its benefits.

Keeping an eye out for mold growth in your house or place of business is a great way to prevent a colony from becoming established, protecting your possessions and the people you care about from being negatively impacted by its arrival.  

Here are three of the most common places you will find mold:

Under The Sink. Sinks often spring small leaks, and we may not even realize it for quite some time. A tiny leak in the darkness of a cabinet or at the base of a sink pedestal that goes unnoticed is prime real estate for a mold colony. When you are doing your regular inspections, this type of space is the first place you should check for mold growth.

Behind Appliances. The refrigerator, dishwasher, and washer are heavily used household items that involve large amounts of water, of course. They can also spring small leaks easily, and unless you look behind them or under them, you might never notice. These areas are also perfect places for mold spores to settle down.

Basements/Low-Lying Areas. Low-lying areas and basements can often experience damp conditions, especially during warm, wet weather. Windows that are not properly caulked, or roofing and rain gutters that haven’t been properly maintained, can allow water to reach these areas and create the dampness that mold just loves to inhabit.

When it comes to mold, remember that the SERVPRO of South and North West Grand Rapids team is here to help. We are mold prevention and remediation specialists! We are also experienced in the areas of fire and water damage, too, and we’re available 24 hours a day, 7 days a week.

Preventing Flooding in Your Grand Rapids Office

5/21/2019 (Permalink)

If you're dealing with flooding, give us a call! We can help you out.

We all know what water damage to a business looks like after a flood or during heavy rainfall. Oftentimes, events such as these are unexpected, so it’s just good business to be prepared for this type of event.

Here are some tips to help you prevent flooding in your Grand Rapids office:

• INSPECTIONS. Take a good look around your place of business to ensure that you are prepared for wet weather. Check exterior doors to see if they fit as tightly as they should and that both doors and windows are properly weather-stripped. A small leak can easily turn into a small flood in your office space. Your office parking lot or driveway needs to have a well-planned drainage system so entering and exiting your building can be safe even during wet weather. Flooding in your parking areas can bring your business to a halt. If you know you’ll see a lot of run-off from the parking area, consider using sandbags. Low-lying buildings next to a parking lot full of water can end up flooding, and you will want to plan ahead to prevent that from happening.

• COMMUNICATE WITH PUBLIC SERVICES. Drainage areas that are maintained by the city or county should be monitored, especially during heavy rains. If these spots begin to overflow, contact your city representatives immediately. Keep them updated about the rivers and streams in your area, as well. If there is a problem developing, you can take steps to sandbag vulnerable areas around your office building.

• INTERIORS. Some flooding isn’t caused by weather, it’s caused by an equipment failure. Make sure your plumbing and appliances are regularly inspected and maintained so that you don’t walk into a mess on a Monday morning. It’s all about preparedness.

The team here at SERVPRO of South and North West Grand Rapids is ready to help in any way we can. We have the expertise to handle water and fire damage, and we specialize in mold remediation. If you have sustained water damage to your property, give us a call today at (616) 662-9700, or visit us on our website.

Five Steps to Storm-Proofing Your Garage

5/7/2019 (Permalink)

Make sure to equip your garage to prevent storm damage!

Make storm-proofing your attached garage a priority when planning to protect your home from storms. Being one of the largest spaces in any home, your garage is also the most vulnerable place when it comes to high winds. Here are some tips to storm-proof your garage, which will also protect the rest of your home:

1. High Impact Ratings. Storms with extreme wind will cause the most damage; when a garage is breached, the rest of your home is at risk. Water can come in, and even just an inch of water can cause expensive and unwanted damage. If you live in an area prone to tornadoes, it is recommended that you invest in a door that can withstand winds of 130 mph or higher. Doors with high impact-ratings will protect your home and belongings from flying debris.
2. Bracing system. You can reinforce your garage door with a proper bracing system. Most garage doors are secured only by the tracks or hinges, which will be of no benefit during a powerful storm. A bracing system works by anchoring the door to the walls and floors and into each hinge.  
3. Maintenance. If there are any holes, cracks, or breaches in your garage door, that will allow storm winds through. Perform a monthly inspection looking for these types of issues as well as problems with the weather stripping or any parts of the garage door mechanisms and functionality to ensure that any repairs are performed as soon as possible.
4. Secure all windows. If you have windows in your attached garage, these are considered weak points during extreme weather. Ensure they are in good repair and the weather stripping is strong at all times. Having wrought-iron window protection installed can also be a protective addition to keep your glass safe from flying debris.
5. Install drainage and flood vents. Make sure that your entire home is properly outfitted for the drainage of large amounts of water. You can have a trench drain installed around your home and on the sides of your driveway to divert water, and flood vents inside the garage can quickly drain any water coming inside before levels rise and cause damage.

Here at SERVPRO of South and North West Grand Rapids, we are always ready to help you if you experience water or fire damages; whether at home or in a commercial setting. Contact us today by phone at (616) 662-9700, or visit us on our website.

Tips to Prevent Mold Damage in Your Home

4/24/2019 (Permalink)

Mold can wreak havoc on your home. Take preventive measures today!

The very mention of the word “mold” is enough to make anyone uncomfortable. We all know that mold can be beneficial, such as when used in penicillin or the making of cheeses, and we are aware of its role in the decomposition of organic matter, but when it comes to finding it in our homes, that is a different matter!

Mold spores spread easily and can never be completely eradicated. It can grow almost anywhere, too: carpet, clothing, food, and other places we never see. It is very difficult and costly to manage once it is detected. It can also produce irritants, allergens, and even toxins that can compromise your health--that’s what makes it such a serious matter when it takes hold in our living spaces.

Here are some tips to help you prevent mold damage in your home:

Identify issues. You can't mold-proof your home, but you can make it mold-resistant. Do an audit of your home and determine the main weak spots. Does your basement flood? Do you notice frequent condensation on an upstairs window, or perhaps a water stain on the ceiling from a persistent leak? Preventing mold from growing or spreading might be as simple as removing carpet in a damp basement, installing mold-resistant products, or repairing damaged gutters. Whatever the case may be, address the problem now.

Dry wet areas immediately. Mold can't grow without moisture, so take care of wet areas right away. Any wet areas should be dried within 24 to 48 hours. Even everyday wet areas need attention: don't leave wet items lying around the house, and make sure to dry the floor and walls after a shower. Don't leave wet clothes in the washing machine, where mold can spread quickly. Hang them to dry outside or in areas with good air circulation.

Proper ventilation. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. Use A/C units and dehumidifiers, but make sure they don’t produce moisture themselves by checking them periodically and cleaning them as directed by the manufacturer.

Use mold-resistant products. Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock, and use mold inhibitors for paints when building or renovating.

Direct water away from your home. If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement. You may be experiencing leakage just because your gutters are full or damaged. Have your roof gutters cleaned and inspected regularly to make sure they are sending water away from your structure. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak has started.

There is no one-size-fits-all solution when it comes to mold prevention. Knowing what works for your climate and your home is an important first step, and always keep in mind that the SERVPRO team at SERVPRO of South and North West Grand Rapids is here to help with any mold issues. We also handle damages from fire or water, such as flooding. Contact us today by phone at (616) 662-9700, or visit us on our website.

How to Prepare Your Grand Rapids Home for Spring

4/9/2019 (Permalink)

Spring brings showers...which can bring water damage. Call us today to help out!

There is often still some snow on the ground this time of year in Grand Rapids, but the obvious signs of springtime are around us, too. You can see buds on the trees and the daffodils are showing their faces. We know you are more than ready for warmer weather, but what about your home?

Here are a few things to think about when it comes to preparing your Grand Rapids home for Spring:

Rain Gutters. These should be first on your to-do list. They can be full of dead leaves, small branches, and even dirt from winter weather. Clean out all rain gutters right away so the spring showers don’t cause mold problems and water damage to interior walls, and make sure the downspouts are directing water the right way, as well. The winter weather here in Grand Rapids could have caused them to change position.

Roofing. Did your roof fare well during the winter? As the melting begins, keep an eye on it to see if any leaks have started over the past few weeks and months. Take a look at any vents to see if vegetation or mold has taken hold.

Filters. The filters in your HVAC unit will probably need to be changed at this point, and you will want to clean out ducts, vents, and the system itself. Ductwork can be hard to check, so keep in mind that the SERVPRO team at SERVPRO of South and North West Grand Rapids is always ready to come out and help.

Windows. Now is a good time to inspect windows for storm and water damage. Cracks, damaged weather stripping, improper fit: all these issues can cause problems down the road. Make arrangements to get your windows professionally cleaned and ready to enjoy the warmth and sunshine.

Foundations. Remove any remaining snow 3 to 5 feet away from your foundations and inspect them for cracks caused by winter weather conditions. These can be caulked and sealed as soon as you notice them.

Irrigation Systems. Check sprinkler systems and replace anything that has been affected by freezing conditions.

If you notice any really severe damage from winter storms during your inspections, don’t forget to take pictures for insurance purposes. If you need to make a claim of any kind, photos will come in handy.

You can rely on SERVPRO of South and North West Grand Rapids for all your repairs and clean-up needs. We specialize in water and storm damage, fire damage, and mold prevention. You can contact us by phone at (616) 662-9700, or visit us on our website.

Call the CLEANUP TEAM SERVPRO® of Southwest Grand Rapids, Faster to any size disaster

5/4/2018 (Permalink)

We're here to help 24/7 for your water damage needs!

There’s no such thing as a small disaster—especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help—fast. No matter what time of day or night, contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 to begin emergency mitigation.

Emergency mitigation means that under normal circumstances, we will be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility. Every SERVPRO® of Southwest Grand Rapids technician is trained and understands how to manage the drying process. By utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages.

SERVPRO® of Southwest Grand Rapids will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents. Help ensure the value of your property by calling us at 616-662-9700.

Southwest Grand Rapids Take control of the Mold situation.

5/3/2018 (Permalink)

Mold is serious, let us take care of it for you.

Moisture control is the key to controlling mold. Take time to check for water damage in your home, especially in your basement.

The CDC also recommends keeping the humidity level in your house below 50 percent. Use an air conditioner during humid months. Make sure to check the ventilation in the kitchen and the bathroom. Open a window or turn on a fan when showering. Do not carpet bathrooms and consider using mold inhibitors that can be added to paints.

If you see moisture building up, act quickly and dry the area. If you have any water leaks, whether it is coming in through the roof, or from a pipe or the ground, patch it up immediately.

Another thing to keep in mind: The recent trend in housing construction has been for "tight" houses that allow little air circulation. While they can be more energy efficient, they also encourage mold, because water that gets trapped inside walls may not be able to escape. In other words, the house doesn't "breathe."

While it is possible to have your home tested for mold, the CDC says reliable testing can be expensive. It also says that standards for judging what is and what is not an acceptable or a tolerable quantity of mold have yet to be established. Also, if you do have your home tested, chances are you won't get back the results for a couple of weeks. During that time the problem could get even worse.

SERVPRO® of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

Southwest Grand Rapids Know your insurance coverage for Mold.

5/3/2018 (Permalink)

Check with your carrier and learn your options about Mold coverage.

From the insurance perspective, damage from mold, like rust, rot and mildew is excluded from the typical homeowner’s policy.

The Insurance Information Institute says mold is covered under the homeowner’s policy, only if it is the result of a covered danger. For example, the costs of cleaning up mold caused by water from a burst pipe are covered. But mold that develops from, say, humidity or flooding is a maintenance issue that the property owner is responsible for.

The insurance industry argues that in order to keep homeowners insurance affordable and available to the masses this coverage wound up being excluded. If the policyholder does want mold coverage there is going to be an additional premium for it.

One thing to keep in mind is that there have been fewer claims recently. But critics say that is simply because insurers no longer cover the damage, so if it's not covered people do not put in claims.

SERVPRO® of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

Southwest Grand Rapids, understand water types to ensure proper clean up

5/3/2018 (Permalink)

Different types of water loss determine how you should take personal precautions.

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminate and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

• Shut off the water source if possible or contact a qualified professional to do so.
• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and table top items.
• Remove and prop up wet upholstery cushions to allow more even drying.
• Move any paintings, art objects, computers, document sand other valuable items that may be sensitive to moisture to a safe place.
• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

• Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
• Do not walk through contaminated areas, as you could spread damage to unaffected areas.
• Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas. 

When you have a water damage, don’t leave your property to chance. Call SERVPRO® of Southwest Grand Rapids at 616-662-9700.

Proper Preparation Prevents Poor Performance

5/2/2018 (Permalink)

Set your plan in action!

How quickly your company can get back to business after a tornado, fire or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owner and managers can take to begin preparing. A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival. The following information is provided by ready.gov.

Develop a Business Continuity Plan

• Your organization’s risk needs will vary depending on the specific industry, size, scope and location.
• Begin by reviewing your business process flow char, if one exist, to identify operations critical to survival and recovery.
• Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating.
• You should also establish procedures for succession of management.

Review Insurance Coverage

• Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time.
• Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruptions.
• Understand what your policy does and does not cover.

Prepare your Emergency Plan

• Your employees and co-workers are your business’ most valuable asset.
• Communication is essential before, during and after a disaster.
• Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan

• Some disaster will require employees to leave the workplace quickly.
• The ability to evacuate works, customers and visitors effectively can save lives.
• If your business operates out of o more than one location, establish evacuation procedures for each individual building.
• If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure your facility and Equipment

• Install fire extinguishers, smoke alarms and detectors in appropriate places.
• Secure all entry and exit points and plan for mail safety.
• Plan what you will do if your building, plant or store is not usable.
• Secure valuable equipment.

Improve Cyber Security

• Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared.
• Use anti-virus software and keep it up-to-date.
• Don’t open e-mails from unknown sources.
• Use hard-to-guess passwords.
• Protect your computer from intruders by using firewalls.
• Back up your computer data and download security protection updates known as patches regularly.

SERVPRO® of Southwest Grand Rapids can help you prepare your Emergency READY Plan today! Call us at 616-662-9700.

No restoration need is too big for SERVPRO® of Southwest Grand Rapids

5/2/2018 (Permalink)

No loss is too big for our fleet handle.

At SERVPRO® of Southwest Grand Rapids, no business is too big and no question is too small.  So when fire or water damage strikes your home or business, call on the cleanup team the insurance industry has trusted for more than 40 years.  That’s where you’ll find a team of specialist that’s faster to any-sized disaster.  So when the things that matter most are on the line, make sure we are too by calling 616-662-9700 or visiting www.SERVPROpsouthwestgrandrapids.com.  We’re here to help make Fire and Water damage “Like it never even happened.”

We are independently owned and operated with a team of 15 trained professionals. SERVPRO® of Southwest Grand Rapids is part of the nationwide Storm Response Team and has the support of over 1,700 franchises ready to serve your emergency needs.

Do you have an Emergency Communication Plan for when disaster strikes?

5/2/2018 (Permalink)

Is your plan in place?

The following explains what an emergency communication plan is and why you should make one. It also provides tips and templates on how to make a plan. The following information is from ready.gov.

Why Make A Plan

Your family may not be together if a disaster strikes, so it is important to think about the following situations and plan just in case. Consider the following questions when making a plan:

• How will my family/household get emergency alerts and warnings?
• How will my family/household get to safe locations for relevant emergencies?
• How will my family/household get in touch if cell phone, internet, or landline doesn’t work?
• How will I let loved ones know I am safe?
• How will family/household get to a meeting place after the emergency?

Click here to Download And Print A Plan for:

• For parents (PDF)
• For kids (PDF)
• For transit commuters (PDF)
• For your wallet (PDF)
• Steps to make a plan (PDF)
• Tips on emergency alerts and warnings (PDF)

Here are a few easy steps to start your emergency communication plan:

• Understand how to receive emergency alerts and warnings. Make sure all household members are able to get alerts about an emergency from local officials. Check with your local emergency management agency to see what is available in your area, and learn more about alerts by visiting: ready.gov/alerts.
• Discuss family/household plans for disasters that may affect your area and plan where to go. Plan together in advance so that everyone in the household understands where to go during a different type of disaster like a hurricane, tornado, or wildfire.  
• Collect information. Create a paper copy of the contact information for your family that includes:
  • phone (work, cell, office)
  • email
  • social media
  • medical facilities, doctors, service providers
  • school
• Identify information and pick an emergency meeting place. Things to consider:
• Decide on safe, familiar places where your family can go for protection or to reunite.
• Make sure these locations are accessible for household members with disabilities or access and functional needs.
• If you have pets or service animals, think about animal-friendly locations.

Examples of meeting places:

• In your neighborhood: A mailbox at the end of the driveway, or a neighbor’s house.
• Outside of your neighborhood: library, community center, place of worship, or family friend’s home.
• Outside of your town or city: home of a relative or family friend. Make sure everyone knows the address of the meeting place and discuss ways you would get there.

1. Share information. Make sure everyone carries a copy in his or her backpack, purse, or wallet. You should also post a copy in a central location in your home, such as your refrigerator or family bulletin board.
2. Practice your plan.Have regular household meetings to review your emergency plans, communication plans and meeting place after a disaster, and then practice, just like you would a fire drill.

Source ready.gov

When disaster hits your property and you need restoration services due to Storm Damage, Call SERVPRO® of Southwest Grand Rapids at 616-662-9700 24/7 emergency services available.

Southwest Grand Rapids Get the facts on mold.

5/2/2018 (Permalink)

Mold is a fact of life, but there is bad mold. Know the facts!

Mold is not a plant or an animal. It is a type of fungus and a fact of life. According to the Center for Disease Control (CDC), there is always a little mold everywhere and one cannot avoid being exposed to it. It grows year round and is found both inside and outside. Mold has existed for at least 400 million years and doesn't need much to grow. All it takes is moisture, warmth and food.

If you are concerned, make sure to check out areas in your home where humidity and moisture levels are high. This includes bathrooms, kitchens, basements, and in walls where water from leaky pipes can accumulate.

The National Association of Home Builders says that in just 48 hours, a moist environment combined with the right room-temperature conditions can lead to mold growth. While you cannot keep mold spores completely out of your home, regular cleaning can often prevent severe problems before they arise. Log onto the U.S. Environmental Protection Agency's Web site for more details at epa.gov.

SERVPRO® of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

PLAN AHEAD Southwest Grand Rapids: May is Wildfire Community Preparedness Day

5/1/2018 (Permalink)

Wildfires happen! Join together to prevent with them.

In 2017, there were 66,131 wildfires in the U.S., which burned 9.7 million acres, according to National Centers for Environment Information (NOAA).

Help reduce your community’s wildfire risk by participating in a local event for Wildfire Community Preparedness Day. To see a project map to locate local events, or for more information and resources to host your own event, visit wildfireprepday.org.

On Saturday, May 5, 2018 the NFPA celebrates national Wildfire Community Preparedness Day. At a time when wildfires are causing more damage to homes and businesses each year, Preparedness Day is a reminder that there are many things we can do to be prepared for wildfire. The event serves as means to inspire and encourage people of all ages to plan and participate in a risk reduction or wildfire preparedness activity that makes there community a safer place to live.

If a wildfire affects your home or business, contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 today for 24-hour emergency service.

When you gather for dinner don't let fire ruin your supper

5/1/2018 (Permalink)

When your following your favorite recipe to cook, follow this safety recipe as well. Stay SAFE!

Every year families gather to celebrate special occasions by preparing a delicious feast, but if you don’t practice safe cooking habits, your occasion could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It is important to be alert to prevent cooking fires.

• Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.
• Stay in the kitchen while you are frying, grilling, boiling or broiling food.
• If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
• Keep anything that can catch fire—
  • oven mitts
  • wooden utensils
  • food packaging
  • towels or curtains—away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

• Just get out! When you leave, close the door behind you to help contain the fire.
• Call 9-1-1 or the local emergency number after you leave.
• For an oven fire turn off the heat and keep the door closed.
• If you try to fight the fire, be sure others are getting out and you have a clear way out.
• Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.

SERVPRO® of Southwest Grand Rapids Professionals wish you a safe and happy family gathering.

Southwest Grand Rapids BBQ Hazards to avoid

5/1/2018 (Permalink)

Keep your grill at least 10 feet from any structure.

Summer is synonymous with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms, especially during July. Each year, an average of 230 people are injured badly enough to require medical treatment after fireworks-related incidents, according to the U.S. Consumer

Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous if safety precautions aren’t considered. SERVPRO® of Southwest Grand Rapids want you to have an enjoyable and safe summer. Consider the following tips to ensure your summer celebrations are disaster-free!

• Propane and charcoal BBQ grills should only be used outdoors.
• The grill should be placed away from the home, deck railings and out from under eaves and overhanging branches.
• Keep children and pets away from grill area.
• Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill. Never leave your grill unattended.
• When using a charcoal grill, let the coals completely cool before disposing in a metal container.
• Anyone using fireworks or standing nearby should wear protective eyewear.
• Do not try to re-light or handle malfunctioning fireworks.
• Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire.
• Children should never pick up left over fireworks as they may still be active.
• The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

If you are affected by a fire contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 for emergency services for your home or business.

MAY IS NATIONAL BUILDING SAFETY MONTH

5/1/2018 (Permalink)

Building codes provide you, your family and your community protection in the event of a natural disaster.

Building Safety Month, in its 38th year, is an initiative of the International Code Council (ICC) and their 64,000 members across the world, as well as their partners in building construction and design and the safety community. Building Safety Month is an opportunity to educate insurance and commercial property professionals, as well as the general public, on “what it takes to create safe, resilient, affordable, and energy efficient homes and buildings,” according to the ICC website.

The theme for 2018 is Building Codes Save Lives with a focus on safer communities over the five weeks in May.

One of the topics highlighted during the third week of the month is Protecting Communities from Disasters.

The general public may not be aware how codes and code officials “improve and protect the places where we live, learn, work, worship, and play,” and this month can certainly improve that awareness and educate communities on this topic!

IMPORTANT TIPS FROM THE ICC

Disaster Safety & Mitigation

• If you live in a high wind or hurricane-prone area and do not have tested and code-approved shutters for protection from windborne debris, consider temporarily protecting your doors and windows by mounting exterior grade, 7/16" minimum thickness plywood and fastening it into place. Visit www.flash.org for detailed instructions on how to use plywood for emergency board-up.
• Consider building or retrofitting to create a tornado-safe room in your home. Follow ICC/ NSSA 500 Standard for detailed construction information and to ensure you achieve the highest level of protection for your family.
• In wildfire prone areas, remove fine (dead grass, leaves, etc.) and coarse (dead twigs, branches, etc.) fuels within 30 feet of a building to create a survivable space in case of wildfire. Be sure to remove dry leaf and pine litter from roofs, rain gutters, decks, and walkways. Follow ICC’s International Wildland-Urban Interface Code® for detailed requirements.
• Flooded roads could have significant damage hidden by floodwaters. Never drive through floodwaters or on flooded roads. Do not attempt to cross a flowing stream. It takes only six inches of fast flowing water to sweep you off your feet and two feet of water to move an SUV-sized vehicle.

Source: iccsafe.org 

If a disaster hits your home Contact SERVPRO® of Southwest Grand Rapids at 616-662-9700, available 24/7 for emergency services.

When Tornadoes cause damage to your Southwest Grand Rapids property

5/1/2018 (Permalink)

Tornadoes happen when we least expect them, do you know what to do when then occur?

Tornadoes are nature’s most violent storms. Spawned from powerful thunderstorms, tornadoes can cause fatalities and devastate a neighborhood in seconds. A tornado appears as a rotating, funnel-shaped cloud that extends from a thunderstorm to the ground with whirling winds that can reach 300 miles per hour. Damage paths can be in excess of one mile wide and 50 miles long. Every state is at some risk from this hazard. Some tornadoes are clearly visible, while rain or nearby low-hanging clouds obscure others. Occasionally, tornadoes develop so rapidly that little, if any, advance warning is possible. Before a tornado hits, the wind may die down and the air may become very still. A cloud of debris can mark the location of a tornado even if a funnel is not visible. Tornadoes generally occur near the trailing edge of a thunderstorm. It is not uncommon to see clear, sunlit skies behind a tornado

After A Tornado

• Listen to local officials for updates and instructions.
• Check-in with family and friends by texting or using social media.
• Watch out for debris and downed power lines.
• If you are trapped, do not move about or kick up dust. Tap on a pipe or wall or use a whistle, if you have one, so that rescuers can locate you.
• Stay out of damaged buildings and homes until local authorities indicate it is safe.
• Photograph the damage to your property in order to assist in filing an insurance claim.
• Do what you can to prevent further damage to your property, (e.g., putting a tarp on a damaged roof), as insurance may not cover additional damage that occurs after the storm.
• If your home is without power, use flashlights or battery-powered lanterns rather than candles to prevent accidental fires.

Source ready.gov

If a Tornado should hit your property and you need restoration services due to Storm Damage, Call SERVPRO® of Southwest Grand Rapids at 616-662-9700 24/7 emergency services available.

Southwest Grand Rapids it’s the water you don’t see that causes the damage!

5/1/2018 (Permalink)

What's in your walls? Moisture in them can quickly lead to Mold.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly problems in the future is to handle every water damage as a threat to your property. SERVPRO® of Southwest Grand Rapids has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform.

SERVPRO® of Southwest Grand Rapids will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO® of Southwest Grand Rapids Professionals.

• Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
• Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing our technicians to monitor the drying process.
• Thermohygrometers measure temperature and relative humidity.

When armed with this information, SERVPRO® of Southwest Grand Rapids can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

• Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
• Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

The bottom line? SERVPRO® of Southwest Grand Rapids has the training and equipment to help make it “Like it never even happened.” Contact us at 616-662-9700 today for 24-hour emergency service.

The Importance of Cleaning Dryer Vents to prevent fires

5/1/2018 (Permalink)

Don't let lint ruin your home!

How often do you clean your dryer vent? Is this something you think about when you do your annual spring cleaning? Dryer lint is a great resource to save in a container to make fire starters for camping or outdoor fires. However it can wreak havoc in your home if you leave it in your dryer.

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death.

To reduce the risk of these fires happening in your or your insured’s home or business ensure the following:

• Clean your Lint filter after every use
• Vacuum out the vent hose from the dryer
• Keep debris clear from around and under the dryer
• Keep vent flap clear of obstructions (such as: piled up lent, snow, a bird’s nest and potential obstacles)

For more information on cleaning dryer vents contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 today.

Destroy Odors with DEODORIZATION in Southwest Grand Rapids

5/1/2018 (Permalink)

Let the professionals remove the odor from your home! We know how to attack source.

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

Other odors that may require deodorization:

• Cigarette Smoke
• Pet Odors
• Decomposition
• Mold

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO® of Southwest Grand Rapids provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage. Our technicians do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Once the source is found, SERVPRO® own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

Our trained professional will explain the various deodorization methods available and which will work best for you.

If you or a neighbor suffer a fire damage or some other accident and require deodorization services, contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 today for 24-hour service. Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

No time like the present to Plan for disaster Southwest Grand Rapids

4/30/2018 (Permalink)

Being prepared can save thousands of dollars in Restoration and Mitigation cost.

No one ever plans on a disaster, but now, you can prepare for it. The SERVPRO® Emergency READY Profile (ERP) will help ensure you are “Ready for whatever happens.”

In the event of an emergency, the ERP can help minimize business interruptions by having and immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes SERVPRO® of Southwest Grand Rapids as your disaster mitigation and restoration provider, giving you access to over 45 years of experience and a System more than 1,700 franchises strong. The ERP is a no-cost assessment; all it requires is little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO® READY App, this information is stored electronically and can be accessed using your mobile device making help just a few clicks away. 

Preparation is the key to making it through any size disaster, whether it is a mall water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes. Call SERVPRO® of Southwest Grand Rapids at 616-662-9700 to establish your Emergency READY Profile, and be “Ready for whatever happens.”

Advantages of the SERVPRO Emergency READY Profile

• A no-cost assessment of your facility.
• A concise profile document containing only the ciriti9cal information needed in the event of an emergency.
• A guide to help you get back into your building following a disaster.
• Establishes SERVPRO® of Southwest Grand Rapids as your disaster mitigation and restoration provider.
• Identification of the line of command for authorizing work to begin.
• Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Contact us today at 616-662-9700 to schedule your no-cost assessment!

BIOHAZARD, CRIME SCENE, AND VANDALISM CLEANUP

4/29/2018 (Permalink)

SERVPRO® of Southwest Grand Rapids help turn unsafe environments into clean, safe homes and offices.

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO® of Southwest Grand Rapids Professionals also offer fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO® of Southwest Grand Rapids Professionals are trained to safely and effectively remove bio hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Equipped with the necessary safety equipment and cleaning products, SERVPRO® Professionals help turn unsafe environments into clean, safe homes and offices.

SERVPRO® of Southwest Grand Rapids can help with the following issues:

• Blood borne Pathogens
• Methamphetamine Labs
• Crime Scene Residues
• Arson n Vandalism
• Sewage Backups
• Black Water Intrusions
• Mold Mitigation and Remediation

State and local regulations vary. Contact SERVPRO® of Southwest Grand Rapids at 616-662-9700 today for 24-hour emergency service.

Southwest Grand Rapids, Who can clean up Mold?

4/26/2018 (Permalink)

We are trained and certified to mitigate mold.

If you have mold, determining who should clean it up depends on several factors.

One consideration is the size of the mold problem. A little bit of mold in your shower is nothing to worry about. Frequent maintenance with bleach and water can do the trick. If the mold problem covers less than 10 square feet, chances are you can handle the cleanup yourself.

When handling or cleaning moldy materials wear gloves, goggles, and dress in long sleeves. If you want to limit your exposure to mold, you may want to consider wearing a respirator. They are available at many hardware stores for about $12 to $50. Also make sure the room is properly ventilated. Open a window, and get some fresh air.

If the problem extends beyond 10 square feet, consult the EPA's guide: Mold Remediation in Schools and Commercial Buildings. Although it focuses on larger buildings, the advice applies to other areas as well. For a free copy call 1-800-438-4318.

If you are developing a more severe mold problem you will most likely not only be able to see it, but also smell it. Have you ever walked into a room with a musty odor? Chances are you smell mold. Keep in mind, sometimes you will not be able to see the mold because it may be hidden on the back of the wallpaper, tile, drywall or even underneath the carpet.

If you detect mold on the surface or on some of your items, the items may be discolored or looked smudged and blotched. When hiring a professional to do the cleanup, make certain you are dealing with someone who is trained in this type of cleanup.

You'll want to be very careful when hiring someone to do the job. SERVPRO® of Southwest Grand Rapids is trained in Mold mitigation, with 25 years of experience. Don’t get stuck with an inexperienced remediator who ends up botching the job. And remediation can be very costly, ranging from a couple of hundred dollars to more than $100,000. Also make sure to check references and a company's complaint record with the Better Business Bureau.

One other point: non-porous items such as glass and hard plastics that are still in good condition after the mold has been removed can be reused after a thorough cleaning. But items such as carpeting, clothing and insulation should be thrown out.

SERVPRO® of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

It only takes 1 to 2 inches of water to begin damage to your Southwest Grand Rapids property

4/26/2018 (Permalink)

If water can move a car, imagine what it can do to your home!

Image its 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

When it is your home or business that is underwater, mitigation cannot wait. You need mitigation to begin immediately. If water damage strikes you or your neighbor give SERVPRO® of Southwest Grand Rapids a call at 616-662-9700 any time, any day.

The cost of water damages can increase exponentially with time. Wood Floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business.

The benefit of rapid mitigation offer by SERVPRO® of Southwest Grand Rapids are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

If the unthinkable happens to your home or business, allow SERVPRO® of Southwest Grand Rapids to help quickly turn your “before” into a “happily ever after.”

Southwest Grand Rapids Leave the Hassle of Board-Ups to the Professionals

4/26/2018 (Permalink)

Let us do the work!

Why take the risk? Call SERVPRO® of Southwest Grand Rapids.

Whether after a fire, storm, or other structural disaster, boarding up damaged property is a burden that no one should ever have to go through—especially if it is your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself.

SERVPRO® of Southwest Grand Rapids can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it

“Like it never even happened.” Contact us at 616-662-9700 for 24/7 emergency service.

How to prepare for a Thunderstorm in Southwest Grand Rapids

4/26/2018 (Permalink)

Lightning Fires cause about $451 Million in property damage each year.

Southwest Grand Rapids, Is your family prepared for a Thunderstorm?

To prepare for a thunderstorm, you should do the following:

• To begin preparing, you should build an emergency kit and make a family communications plan.
• Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
• Postpone outdoor activities.
• Secure outdoor objects that could blow away or cause damage.
• Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
• Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
• Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
• Unplug any electronic equipment well before the storm arrives.

Lightning Risk Reduction When Outdoors

If you are: In a forest

Then: Seek shelter in a low area under a thick growth of small trees.

If you are: In an open area

Then: Go to a low place such as a ravine or valley. Be alert for flash floods.

If you are: On open water

Then: Get to land and find shelter immediately.

Facts about Thunderstorms

• They may occur singly, in clusters or in lines.
• Some of the most severe occur when a single thunderstorm affects one location for an extended time.
• Thunderstorms typically produce heavy rain for a brief period, anywhere from 30 minutes to an hour.
• Warm, humid conditions are highly favorable for thunderstorm development.
• About 10 percent of thunderstorms are classified as severe – one that produces hail at least an inch or larger in diameter, has winds of 58 miles per hour or higher or produces a tornado.

Facts about Lightning

• Lightning’s unpredictability increases the risk to individuals and property.
• Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from any rainfall.
• “Heat lightning” is actually lightning from a thunderstorm too far away from thunder to be heard. However, the storm may be moving in your direction.
• Most lightning deaths and injuries occur when people are caught outdoors in the summer months during the afternoon and evening.
• Your chances of being struck by lightning are estimated to be 1 in 600,000 but could be reduced even further by following safety precautions.
• Lightning strike victims carry no electrical charge and should be attended to immediately.

Know the Terms

Familiarize yourself with these terms to help identify a thunderstorm hazard:

Severe Thunderstorm Watch- Tells you when and where severe thunderstorms are likely to occur. Watch the sky and stay tuned to NOAA Weather Radio, commercial radio or television for information.

Severe Thunderstorm Warning- Issued when severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property to those in the path of the storm.

Source ready.gov

If a Thunderstorm should hit your property and you need restoration services due to Storm Damage, Call SERVPRO® of Southwest Grand Rapids at 616-662-9700 24/7 emergency services available.

Southwest Grand Rapids, FLOODING CAN HAPPEN ANYWHERE

4/25/2018 (Permalink)

Flooding can happen anywhere. Are you prepared?

According the National Weather Service (NOAA), “Approximately 75% of all Presidential disaster declarations are associated with flooding.” NOAA lists the most common flood hazards in the United Sates as:

• Flash Flooding
• River Flooding
• Strom Surge and Coastal Inundation from Tropical and Non-Tropical Systems
• Burns Scars/Debris Flows (Caused by wildfires)
• Ice/Debris jams
• Snowmelt
• Dry Wash (Caused by heavy rainfall in dry areas)
• Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. ON average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic storm water damage happens to your commercial property, SERVPRO® of Southwest Grand Rapids can Help. We help you prepare ahead of time with and Emergency Ready Profile (ERP), or respond to any size disaster to begin clean up and restoration to get you back in business as soon as possible.

SERVPRO® of Southwest Grand Rapids is ready to help make it “Like it never even happened.” Contact us at 616-662-9700.

Smoke Alarms

3/30/2018 (Permalink)

Test every month, change battery every year and replace every 10 years.

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom, outside each sleeping area, and on every level, including the basement. Extra smoke alarms may be needed in large homes.

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family. For more information on Emergency Preparedness, contact SERVPRO® of Southwest Grand Rapids Professional at 616-662-9700.

FIRE FACTS

* 7 People die every day from a home fire.

* 36 People suffer injuries as a result of home fires every day.

* $7 BILLION in property damage occurs every year.

We Specialize in Flooded Basement Cleanup and Restoration!

3/30/2018 (Permalink)

Frozen water line burst in the wall of this Southwest Grand Rapids home.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Grand Rapids basement could flood, including: 

• A blocked or failed sewer lateral pipe

• Heavy rain causes surface water to pool around your home

• Storm sewer backup

• Sanitary sewer backup

• Foundation drainage failure

• Water supply-line break or hot-water tank failure

• And many more

Customer Testimonial - Joyce G "Our basement flooded due to septic pump failure and SERVPRO of SW, SE, NW Grand Rapids responded to my call with-in 15 minutes with a team of Professionally Trained technicians.  Their handled all of our furniture and belonging’s with extreme care.  It was a real blessing to have them in my home to relieve the stress of the situation and to have all everything cleaned out beyond my expectations."

Have Questions about Basement Flooding?

Call Today - 616-662-9700

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Southwest Grand Rapids and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week

• We’re a Preferred Vendor to many National Insurance Companies

• We Bill The Insurance Directly – One Less Thing For You To Worry About

• Our Technicians are Highly-Trained  in Water Restoration Techniques

• We use s500 IICRC Restoration Standards

• Advanced Inspection and Extraction Equipment

Basement Flooded? Call SERVPRO® of Southwest Grand Rapids Today – We’re Ready To Help 616-662-9700

Restoring Your Southwest Grand Rapids area Commercial Property After A Water Damage Event

3/30/2018 (Permalink)

We are #heretohelp!

Flooding and water damage events at Grand Rapid’s commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Southwest Grand Rapids

SERVPRO of Southwest Grand Rapids specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sump Pump Failure during storm

3/30/2018 (Permalink)

How to a sump pump works

When the ground is dry and then gets an influx of water to saturate the ground, where does the water go? Once the water has flooded the surrounding grounds, the water searches for the weakest point to enter any hard surfaces. Many times that is your basement floor. Which is why we have sump pumps.

How it works - A hole is dug in the lowest part of your basement or crawlspace where a sump pump sits and filters out water. As the pit fills up, the pump turns on and moves the liquid out of the pit through pipes that run away from the foundation of your home into an area where it can drain, such as a municipal storm drain or a dry well. A one-way valve (check valve) keeps water from entering back into the home.

Why does it fail?

1. Power Failure
2. Pump is the wrong Size
3. Improper Installation
4. Switch Problems on the pump
5. Lack of Maintenance
6. Frozen or Clogged Discharge Lines
7. Product Default
8. Passed Life Expectancy

How can you prevent failure? Quarterly maintenance.

When there’s an influx of ground water or your power goes out, keep an eye on your pump to make sure you don’t become a victim of a flooded area in your home.

Another important point is the sump pump's power supply. The fact that sump pumps rely on electricity to operate does make them vulnerable in the event of a power outage. Fortunately, there are backup options available. For some people, at least those on municipal water systems -- and assuming the city water system is still functional -- water-powered sump pumps that don't need any electricity are an option. These pumps literally use the pressure of flowing water to pump water out of the sump. The downside to this design is that the pumping process uses virtually the same amount of city water as the quantity of water it pumps out. So, while water-powered pumps aren't necessarily a good choice for a main pump, they offer a viable option for a short duration backup pump.

SERVPRO® of Southwest Grand Rapids is here to help. We are available 24/7 for emergency services. Call us at 616-662-9700

Insert pic Sump pump C:\Users\Sales1\Documents\Sales\Web stages\Blog Pics

Mold clean-up process

3/30/2018 (Permalink)

Mold likes to hide, let us take it away!

When there’s a water intrusion, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO® of Southwest Grand Rapids Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call Your Local SERVPRO® Franchise Professionals

The mold cleanup and restoration process begins when you call SERVPRO® of Southwest Grand Rapids. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents & Belongings

SERVPRO® Franchise Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO® of Southwest Grand Rapids  understand mold and mold growth and have the training and equipment to remediate mold in your home or business. Call us at 616-662-9700, were here to help with your mold mitigation.

Water damage prevention tips

3/5/2018 (Permalink)

Decluttered and Organized spaces is a great way to protect your contents when water damage occurs at your home.

Water damage to your property is a very devastating experience. It gets into the tinniest of spaces and travels like a winding stream. That is because water has found the weak spot in any material and followed it. Have you ever had a sump pump fail or a busted water pipe? You unknowingly step in water and wonder where in the world is this coming from?

As you follow the water trail, you notice contents in your home are wet. It’s no big deal just the outside of the box is wet, Right? Keep following the water trail and now you know you have a bigger problem. Your entire floor is covered with water!

First things first – stop or turn off the water source, wither it be a water line or the sump pump. Turn off the main water line or just the affected portion to fix the pipe. Replace or fix the sump pump is that is the culprit. Either call a plumber or fix it yourself. Big thing is to stop the source of the leak to prevent more water damage.

Second call SERVPRO of Southwest Grand Rapids to extract the water and dry out your home.

But what about all your contents that got damaged? How can you protect your personal belongings from being ruined by water? Here are a few suggestions:

• Invest in Plastic totes with lids to store items instead of cardboard.
• Annual declutter clean. Take time each year to go through your items and use the Keep, Donate or Trash pile system.   If it’s broke, trash it. If you have used in the last year and foresee usage in the next year keep it. If it doesn’t fit, haven’t used in the last year or more, donate it.
• Make sure you have the proper insurance coverage for your contents, in the event they do get damaged.
• Remember to winterize your pipes.
• Perform annual maintenance on your sump pump.
• Know where the main the water shut off valve to stop the water from pipes.

Being prepared to prevent damage is always a great measure to take, but do you know who to call when disaster strikes your property? Call SERVPRO® of Southwest Grand Rapids at 616-662-9700, we’re here to help!

What to do with Mold!

3/5/2018 (Permalink)

When you can see Mold, you need us!

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO® of Southwest Grand Rapids Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same.

Call SERVPRO® of Southwest Grand Rapids for an estimate and we will do the rest! Our production manager will inspect your damage, give you an estimate and set you up with an appointment to get the rest of the job done.

Our trained technicians will arrive to set up the containment and air filtration system to protect from further mold spreading. We go through the process of removing the mold and Mold-Infested Materials, then we begin cleaning contents and belongings. Once that is complete we begin restoration process.

SERVPRO® of Southwest Grand Rapids understand mold and mold growth and have the training and equipment to remediate mold in your home or business. Call us at 616-662-9700, were here to help with your mold mitigation.

Be prepared for Natural Disasters

3/5/2018 (Permalink)

Have a kit and plan together for when the big storm hits!

Don’t wait to prepare!! Emergencies can happen unexpectedly in communities just like yours, to people just like you. Tornado outbreaks, river floods, flash floods, historic earthquakes, and even water main breaks and power outages in U.S. cities affecting millions of people for days at a time.

Now is the time to think about the basics, things you will need in advance of an emergency; how you will communicate, what supplies you will need to keep in your home, car or office. Use the list provided here to build an emergency supply kit to ensure your family is equipped and ready for any type of disaster.

The more you know about what to do in an emergency, the more confident and secure you will feel in your abilities to manage through a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

Build An Emergency Supply Kit:

• Water, gallon per person per day
• Food, non-perishable 3-day supply
• Manual can opener             
• Battery operated radio and extra batteries
• Flashlight and extra batteries
• First aid kit
• Whistle to signal for help    
• Wrench or pliers to turn off utilities, if necessary
• Dust masks or bandanas
• Plastic sheeting, garbage bags and duct tape
• Local maps        
• Hygiene items
• Clothing
• Fire extinguisher
• Matches in waterproof container
• Cash
• Important documents such as:
  • Copies of insurance
  • Policies, identification and
  • Bank account information

Contact SERVPRO® Southwest Grand Rapids  Professionals for more information and tools to help you be “Ready for whatever happens.”

Portable Fire Extinguishers

3/5/2018 (Permalink)

SERVPRO of Southwest Grand Rapids cleans up the mess after the extinguisher is dispensed.

Portable fire extinguishers can be life and property saving tools when used correctly. Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

Aim low. Point the extinguisher at the base of the fire.

Squeeze the lever slowly and evenly.

Sweep the nozzle from side-to-side.

Help people decide when to use a fire extinguisher

Fire extinguishers can be helpful on a small fire. Consider providing a checklist to help people prepare to use a fire extinguisher on a potential fire.

For example:

• Have I alerted others in the building that there’s a fire?
• Has someone called the fire department?
• Am I physically able to use a fire extinguisher?
• Is the fire small and contained in a single object (like a pan or a wastebasket)?
• Am I safe from the fire’s toxic smoke?
• Do I have a clear escape route?
• Use a fire extinguisher when all of these questions are answered “yes.” If you’re unsure about whether or not it’s safe to use a fire extinguisher, and for all other situations, alert others, leave the building, and call 911 from a mobile or neighbor’s phone. It is not recommended that children use fire extinguishers.

Visit US Fire Administration for more information on Choosing and using Fire extinguishers.

ARE YOU PREPARED?

3/5/2018 (Permalink)

Our Emergency Ready Profile puts all your emergency information at the tip of your fingers 24/7.

Are You Prepared? As a member of the Ready Campaign’s National Preparedness Coalition, SERVPRO® is proud to present the following information.

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

The following are common sense measures business owners and managers can take to start getting ready. A commitment to begin planning today will help support your employees, customers, the community, the local economy, and even the country. It also protects your business investment and gives your company a better chance for survival. Review the following questions to learn if your company is prepared.

Be Informed

Do you know what kind of emergencies might affect your company? Do you know what you will do in an emergency situation?

Develop a Business Continuity Plan Do you know which staff, procedures, and equipment are absolutely necessary to keep operating? Do you have backup plans for those operations? Do you know what you will do if your building or plant is not accessible? Do you know what you will do if your suppliers are impacted by a disaster? Are you ready for utility disruptions?

Prepare Your Emergency Plan

Do you have an evacuation and shelter in-place plan? Do you have a plan to communicate with employees before, during, and after an incident? Do you have copies of building and site maps with utilities and emergency routes marked? Are your employees trained for medical emergencies?

Practice the Emergency Plan

Have you practiced your plan recently? Do you practice and coordinate with other businesses in your building or industrial complex? Have you reviewed your plans in the last 12 months?

Review Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

Secure Your Facility and Equipment

Have you secured all the ways people, products, and supplies get into your building? Have you conducted a room-by-room walk-through to determine what can be strapped down?

Improve Cybersecurity

Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you regularly update your antivirus software? 

Promote Family and Individual Preparedness

Do you encourage employees to have a personal emergency supply kit and a family communication plan?

If you answered “No” to any of these questions, visit ready.gov and learn how to better prepare your business. Or call SERVPRO® of Southwest Grand Rapids at 616-662-9700 and ask to speak to us about the Emergency Ready Plan.

Southwest Grand Rapids, Are you prepared for Thunderstorms?

5/8/2017 (Permalink)

Southwest Grand Rapids, To prepare for a thunderstorm, you should do the following:

• To begin preparing, you should build an emergency kit and make a family communications plan.


• Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.


• Postpone outdoor activities.


• Secure outdoor objects that could blow away or cause damage.


• Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.


• Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.


• Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.


• Unplug any electronic equipment well before the storm arrives.

Lightning Risk Reduction When Outdoors

If you are:

- In a forest; Seek shelter in a low area under a thick growth of small trees.

- In an open area; Go to a low place such as a ravine or valley. Be alert for flash floods.

- On open water; Get to land and find shelter immediately.

Facts about Thunderstorms

• They may occur singly, in clusters or in lines.


• Some of the most severe occur when a single thunderstorm affects one location for an extended time.


• Thunderstorms typically produce heavy rain for a brief period, anywhere from 30 minutes to an hour.


• Warm, humid conditions are highly favorable for thunderstorm development.


• About 10 percent of thunderstorms are classified as severe – one that produces hail at least an inch or larger in diameter, has winds of 58 miles per hour or higher or produces a tornado.

Facts about Lightning

• Lightning’s unpredictability increases the risk to individuals and property.


• Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from any rainfall.


• “Heat lightning” is actually lightning from a thunderstorm too far away from thunder to be heard. However, the storm may be moving in your direction.


• Most lightning deaths and injuries occur when people are caught outdoors in the summer months during the afternoon and evening.


• Your chances of being struck by lightning are estimated to be 1 in 600,000 but could be reduced even further by following safety precautions.


• Lightning strike victims carry no electrical charge and should be attended to immediately.

Know the Terms

Familiarize yourself with these terms to help identify a thunderstorm hazard:

Severe Thunderstorm Watch - Tells you when and where severe thunderstorms are likely to occur. Watch the sky and stay tuned to NOAA Weather Radio, commercial radio or television for information.

Severe Thunderstorm Warning - Issued when severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property to those in the path of the storm.

Source ready.gov

If a Thunderstorm should hit your property and you need restoration services due to Storm Damage, Call SERVPRO of Southwest Grand Rapids at 616-662-9700 24/7 emergency services available.

When Tornadoes cause damage to your Southwest Grand Rapids property

5/8/2017 (Permalink)

Tornadoes are nature’s most violent storms. Spawned from powerful thunderstorms, tornadoes can cause fatalities and devastate a neighborhood in seconds. A tornado appears as a rotating, funnel-shaped cloud that extends from a thunderstorm to the ground with whirling winds that can reach 300 miles per hour. Damage paths can be in excess of one mile wide and 50 miles long. Every state is at some risk from this hazard. Some tornadoes are clearly visible, while rain or nearby low-hanging clouds obscure others. Occasionally, tornadoes develop so rapidly that little, if any, advance warning is possible. Before a tornado hits, the wind may die down and the air may become very still. A cloud of debris can mark the location of a tornado even if a funnel is not visible. Tornadoes generally occur near the trailing edge of a thunderstorm. It is not uncommon to see clear, sunlit skies behind a tornado

After A Tornado

• Listen to local officials for updates and instructions.
• Check-in with family and friends by texting or using social media.
• Watch out for debris and downed power lines.
• If you are trapped, do not move about or kick up dust. Tap on a pipe or wall or use a whistle, if you have one, so that rescuers can locate you.
• Stay out of damaged buildings and homes until local authorities indicate it is safe.
• Photograph the damage to your property in order to assist in filing an insurance claim.
• Do what you can to prevent further damage to your property, (e.g., putting a tarp on a damaged roof), as insurance may not cover additional damage that occurs after the storm.
• If your home is without power, use flashlights or battery-powered lanterns rather than candles to prevent accidental fires.

Source ready.gov 

If a Tornado should hit your property and you need restoration services due to Storm Damage, Call SERVPRO of Southwest Grand Rapids at 616-662-9700 24/7 emergency services available.

Do you have an Emergency Communication Plan for when disaster strikes?

5/8/2017 (Permalink)

This page explains what an emergency communication plan is and why you should make one. It also provides tips and templates on how to make a plan. The following information is from ready.gov.

Why Make A Plan

Your family may not be together if a disaster strikes, so it is important to think about the following situations and plan just in case. Consider the following questions when making a plan:

• How will my family/household get emergency alerts and warnings?
• How will my family/household get to safe locations for relevant emergencies?
• How will my family/household get in touch if cell phone, internet, or landline doesn’t work?
• How will I let loved ones know I am safe?
• How will family/household get to a meeting place after the emergency?

Click here to Download and Print a Plan for:

• For parents (PDF)
• For kids (PDF)
• For transit commuters (PDF)
• For your wallet (PDF)
• Steps to make a plan (PDF)
• Tips on emergency alerts and warnings (PDF)

Here are a few easy steps to start your emergency communication plan:

1. Understand how to receive emergency alerts and warnings. Make sure all household members are able to get alerts about an emergency from local officials. Check with your local emergency management agency to see what is available in your area, and learn more about alerts by visiting: ready.gov/alerts.
2. Discuss family/household plans for disasters that may affect your area and plan where to go.Plan together in advance so that everyone in the household understands where to go during a different type of disaster like a hurricane, tornado, or wildfire.  
3. Collect information.Create a paper copy of the contact information for your family that includes:

• phone (work, cell, office)
• email
• social media
• medical facilities, doctors, service providers
• school

1. Identify information and pick an emergency meeting place. Things to consider:

• Decide on safe, familiar places where your family can go for protection or to reunite.
• Make sure these locations are accessible for household members with disabilities or access and functional needs.
• If you have pets or service animals, think about animal-friendly locations.

Examples of meeting places:

• In your neighborhood: A mailbox at the end of the driveway, or a neighbor’s house.
• Outside of your neighborhood: library, community center, place of worship, or family friend’s home.
• Outside of your town or city: home of a relative or family friend. Make sure everyone knows the address of the meeting place and discuss ways you would get there.

1. Share information. Make sure everyone carries a copy in his or her backpack, purse, or wallet. You should also post a copy in a central location in your home, such as your refrigerator or family bulletin board.
2. Practice your plan. Have regular household meetings to review your emergency plans, communication plans and meeting place after a disaster, and then practice, just like you would a fire drill.

Source ready.gov

When disaster hits your property and you need restoration services due to Storm Damage, Call SERVPRO of Southwest Grand Rapids at 616-662-9700 24/7 emergency services available.

Southwest Grand Rapids it’s the water you don’t see that causes the damage!

5/1/2017 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly problems in the future is to handle every water damage as a threat to your property. SERVPRO of Southwest Grand Rapids has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform.

SERVPRO of Southwest Grand Rapids will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO of Southwest Grand Rapids Professionals.

• Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
• Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing our technicians to monitor the drying process.
• Thermohygrometers measure temperature and relative humidity.

When armed with this information, SERVPRO of Southwest Grand Rapids can calculate and create an environment most condusive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

• Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
• Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

The bottom line? SERVPRO of Southwest Grand Rapids has the training and equipment to help make it “Like it never even happened.” Contact us at 616-662-9700 today for 24-hour emergency service.

Southwest Grand Rapids Leave the Hassle of Board-Ups to the Professionals

5/1/2017 (Permalink)

Boarded up apartment after a fire.

Why take the risk? Call a SERVPRO of Southwest Grand Rapids.

Whether after a fire, storm, or other structural disaster, boarding up damaged property is a burden that no one should ever have to go through—especially if it is your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself.

SERVPRO of Southwest Grand Rapids can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it

“Like it never even happened.” Contact us at 616-662-9700 for 24/7 emergency service.

Southwest Grand Rapids Get the facts on mold.

5/1/2017 (Permalink)

Mold is not a plant or an animal. It is a type of fungus and a fact of life. According to the Center for Disease Control (CDC), there is always a little mold everywhere and one cannot avoid being exposed to it. It grows year round and is found both inside and outside. Mold has existed for at least 400 million years and doesn't need much to grow. All it takes is moisture, warmth and food.

If you are concerned, make sure to check out areas in your home where humidity and moisture levels are high. This includes bathrooms, kitchens, basements, and in walls where water from leaky pipes can accumulate.

The National Association of Home Builders says that in just 48 hours, a moist environment combined with the right room-temperature conditions can lead to mold growth. While you cannot keep mold spores completely out of your home, regular cleaning can often prevent severe problems before they arise. Log onto the U.S. Environmental Protection Agency's Web site for more details at epa.gov.

SERVPRO of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

Southwest Grand Rapids, Who can clean up Mold?

5/1/2017 (Permalink)

If you have mold, determining who should clean it up depends on several factors.

One consideration is the size of the mold problem. A little bit of mold in your shower is nothing to worry about. Frequent maintenance with bleach and water can do the trick. If the mold problem covers less than 10 square feet, chances are you can handle the cleanup yourself.

When handling or cleaning moldy materials wear gloves, goggles, and dress in long sleeves. If you want to limit your exposure to mold, you may want to consider wearing a respirator. They are available at many hardware stores for about $12 to $50. Also make sure the room is properly ventilated. Open a window, and get some fresh air.

If the problem extends beyond 10 square feet, consult the EPA's guide: Mold Remediation in Schools and Commercial Buildings. Although it focuses on larger buildings, the advice applies to other areas as well. For a free copy call 1-800-438-4318.

If you are developing a more severe mold problem you will most likely not only be able to see it, but also smell it. Have you ever walked into a room with a musty odor? Chances are you smell mold. Keep in mind, sometimes you will not be able to see the mold because it may be hidden on the back of the wallpaper, tile, drywall or even underneath the carpet.

If you detect mold on the surface or on some of your items, the items may be discolored or looked smudged and blotched. When hiring a professional to do the cleanup, make certain you are dealing with someone who is trained in this type of cleanup.

You'll want to be very careful when hiring someone to do the job. SERVPRO of Southwest Grand Rapids is trained in Mold mitigation, with 25 years of experience. Don’t get stuck with an inexperienced remediator who ends up botching the job. And remediation can be very costly, ranging from a couple of hundred dollars to more than $100,000. Also make sure to check references and a company's complaint record with the Better Business Bureau.

One other point: non-porous items such as glass and hard plastics that are still in good condition after the mold has been removed can be reused after a thorough cleaning. But items such as carpeting, clothing and insulation should be thrown out.

SERVPRO of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

Southwest Grand Rapids Take control of the Mold situation.

5/1/2017 (Permalink)

Moisture control is the key to controlling mold. Take time to check for water damage in your home, especially in your basement.

The CDC also recommends keeping the humidity level in your house below 50 percent. Use an air conditioner during humid months. Make sure to check the ventilation in the kitchen and the bathroom. Open a window or turn on a fan when showering. Do not carpet bathrooms and consider using mold inhibitors that can be added to paints.

If you see moisture building up, act quickly and dry the area. If you have any water leaks, whether it is coming in through the roof, or from a pipe or the ground, patch it up immediately.

Another thing to keep in mind: The recent trend in housing construction has been for "tight" houses that allow little air circulation. While they can be more energy efficient, they also encourage mold, because water that gets trapped inside walls may not be able to escape. In other words, the house doesn't "breathe."

While it is possible to have your home tested for mold, the CDC says reliable testing can be expensive. It also says that standards for judging what is and what is not an acceptable or a tolerable quantity of mold have yet to be established. Also, if you do have your home tested, chances are you won't get back the results for a couple of weeks. During that time the problem could get even worse.

Your best bet is to clean the area immediately if you think you see or smell mold. If you are determined to hire a technician to test the area, check with your local health department for references.

SERVPRO of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

Southwest Grand Rapids Know your insurance coverage for Mold.

5/1/2017 (Permalink)

From the insurance perspective, damage from mold, like rust, rot and mildew is excluded from the typical homeowner’s policy.

The Insurance Information Institute says mold is covered under the homeowner’s policy, only if it is the result of a covered danger. For example, the costs of cleaning up mold caused by water from a burst pipe are covered. But mold that develops from, say, humidity or flooding is a maintenance issue that the property owner is responsible for.

The insurance industry argues that in order to keep homeowners insurance affordable and available to the masses this coverage wound up being excluded. If the policyholder does want mold coverage there is going to be an additional premium for it.

One thing to keep in mind is that there have been fewer claims recently. But critics say that is simply because insurers no longer cover the damage, so if it's not covered people do not put in claims.

SERVPRO of Southwest Grand Rapids can mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.” Call us today at 616-662-9700.

Call the CLEANUP TEAM SERVPRO of Southwest Grand Rapids, Faster to any size disaster

5/1/2017 (Permalink)

There’s no such thing as a small disaster—especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help—fast. No matter what time of day or night, contact SERVPRO of Southwest Grand Rapids at 616-662-9700 to begin emergency mitigation.

Emergency mitigation means that under normal circumstances, we will be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility. Every SERVPRO of Southwest Grand Rapids technician is trained and understands how to manage the drying process. By utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages.

SERVPRO of Southwest Grand Rapids will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents. Help ensure the value of your property by calling us at 616-662-9700.

It only takes 1 to 2 inches of water to begin damage to your Southwest Grand Rapids property

5/1/2017 (Permalink)

Image it’s 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

When it is your home or business that is underwater, mitigation cannot wait. You need mitigation to begin immediately. If water damage strikes you or your neighbor give SERVPRO of Southwest Grand Rapids a call at 616-662-9700 any time, any day.

The cost of water damages can increase exponentially with time. Wood Floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business.

The benefit of rapid mitigation offer by SERVPRO of southwest Grand Rapids are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

If the unthinkable happens to your home or business, allow SERVPRO of Southwest Grand Rapids to help quickly turn your “before” into a “happily ever after.”

Southwest Grand Rapids understand water types to ensure proper clean up

5/1/2017 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminate and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

• Shut off the water source if possible or contact a qualified professional to do so.

• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.

• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and table top items.

• Remove and prop up wet upholstery cushions to allow more even drying.

• Move any paintings, art objects, computers, document sand other valuable items that may be sensitive to moisture to a safe place.

• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.

• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.

• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

• Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
• Do not walk through contaminated areas, as you could spread damage to unaffected areas.
• Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO of Southwest Grand Rapids at 616-662-9700.

6 Money-Saving Spring-Cleaning Hacks For Your Home

4/10/2017 (Permalink)

Spring is here and with it that familiar itch to overhaul your living space. Before you go wild buying fancy cleaning tools to eliminate every last speck of dust or raid your local home store for seasonal accents to fill every room in your house, pause to consider the cost. Spring cleaning doesn't have to be expensive. We've rounded up some affordable yet effective ways you can update your space.

Sell What You No Longer Need

Spring is about renewal, and Spring cleaning is about letting go of the old to make way for the new. So if you find yourself left with a pile of decor and furniture that no longer serves you, considering selling pieces or donating to organizations.

Rent or Borrow Expensive Equipment

Maybe you don't have room in your home for hefty cleaning supplies or maybe you just don't use them enough to justify the investment. This doesn't mean you can't go deep with your Spring cleaning; it just means you should outsource that carpet steamer or floor polisher, renting from local store or even borrowing from a neighbor or friend.

Shop Organizing Products Shrewdly

Baskets, bins, trays and canisters — these are the organization tools you need to organize pretty much every room in your home. And while buying them is a necessary evil for Spring cleaning, it doesn't have to be a budget blower. Instead of splurging on fancy products from name brand stores, shop at more affordable retailers.

Touch Up Old Pieces

If you do simple touch ups yourself, you may find you don't need to replace that dinged up ancient piece of furniture after all. A paint pen can erase a scratches in your table while a coat of fresh paint will make a chipped dresser look like new, all giving your home that fresh Spring look without the big expense.

DIY Products

From finding brilliant ways to clean everything in your home with WD-40 and vinegar, to mixing up your own fragrant air freshener, skip the expensive products and make your own.

Rearrange Your Furniture

Spring cleaning can remind you of what you hate or want to replace in your house, but if redecorating isn't in the budget, try rearranging instead. You'll be shocked by what a big design difference it makes to simply move pieces around — not to mention how much easier it is on your wallet.

https://www.popsugar.com/home/How-Spring-Clean-Budget-43350064

Is the job too big for you to handle? Call Us 24/7 – SERVPRO of Southwest Grand Rapids 616-662-9700 

It's spring. Here's how to allergy-proof each room of your home

4/10/2017 (Permalink)

Warmer-than-normal weather launched allergy season early this year, pumping up pollen counts across much of the nation. And if you think you can retreat indoors to relieve your sniffles, think again.

Two thirds of people with allergies suffer them year round, said allergist James Sublett, M.D., co-founder of Family Allergy & Asthma in Lousville, Ky. And the leading cause of those year-round allergies are dust mites, animals and cockroaches, he said, all of which make their homes inside of ours.

Outdoor allergens will make it into our homes through normal ventilation, Sublett said. "And of course it gets tracked in, too."

If you can't escape allergens, it's time to go on the attack. Here are Sublett's tips on allergy-proofing each room of your home.

The bedroom

Your bedroom deserves the most attention, Sublett said, since you lie and breathe there for eight or so hours a night. Dust mites live primarily in bedding, so buy a set of high-quality, mite-proof encasements for your pillows and mattress. They should be tightly woven with zippers that seal completely. Wash all your bedding weekly in any temperature of water to kill any mites. Doing this weekly is key as it ensures you eliminate both mites and their eggs before they hatch, Sublett said.

If you're allergic to pollen, it's a good idea to shower at night before bed. And consider keeping your room a pet-free zone, as a Golden Retriever can track in allergens on a high pollen day.

The living room

Your living room, and any space you spend much time in, should have "smooth surfaces as much as possible," Sublett said. Smooth, clear surfaces wipe down easily, such as a hardwood floor or a plastic chair. Window blinds are perhaps preferable to drapes for the same reason, he said. Avoid rugs or carpeting whenever possible.

"I know the carpeting industry doesn’t like this idea, but when you have a carpet, you do have like a big sponge there that collects dust," he said. "Normal activity is going to throw that back up in the air."

If rugs and carpeting are unavoidable, regular vacuuming removes much of the dust. Sublett recommends a respirator mask to protect from particles while cleaning—just make sure it's an N95 respirator that's NIOSH-approved, he said. Finding a high-quality disposable air filter for your furnace is important, too, Sublett said. Most are made to be replaced every three months.

The kitchen

Your biggest enemy in the kitchen is mold. Periodically clean any spots where leaks or spills might occur, including under the sink and your refrigerator's drain pan, Sublett said. When you do clean, avoid products with strong odors or fumes. Sublett prefers a small amount of bleach mixed in a bucket of water with some dishwasher detergent. And seal food in stored containers, leaving nothing that might attract pests such as cockroaches.

The bathroom

Using a ventilation fan when you shower helps cut back on your home's humidity, which should stay under 50% to ensure dust mites lack the moisture to thrive, Sublett said. A humidistat will help you measure it. Avoid humidifiers or vaporizers in the home, too.

The laundry room

Don't leave out piles of damp clothing and towels, Sublett said, which become a welcome mat for dust mites and mold. Ensure your clothes dryer vents to the outside of your home, too, doing away with excess moisture.

http://www.usatoday.com/story/news/nation-now/2017/03/24/s-spring-heres-how-allergy-proof-each-room-your-home/99563062/?utm_source=feedblitz&utm_medium=FeedBlitzRss&utm_campaign=usatodaycomnation-topstories

Have Questions? Gives a call – SERVPRO of Southwest Grand Rapids 616-662-9700

Southwest Grand Rapids 24 Hour Emergency Water Damage Service

4/10/2017 (Permalink)

SERVPRO of Southwest Grand Rapids is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – 616-227-9700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southwest Grand Rapids has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Southwest Grand Rapids 

SERVPRO of Southwest Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROsouthwestgrandrapids.com/employee-photos

Certifications

• UFT - Upholstery & Fabric Cleaning Technician
• SRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• HST - Health and safety Technician
• WRT - Water Damage Restoration Technician
• CMR - Council-certified Microbial Remediator
• CCT - Carpet Cleaning Technician
• ECTP - Employee Certification Training Program

Does Your Southwest Grand Rapids Home Have A Mold Problem?

4/10/2017 (Permalink)

In Southwest Grand Rapids, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.


• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.


• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.


• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.


• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.


• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 616-662-9700

When Storms or Floods hit Southwest Grand Rapids, SERVPRO is ready!

4/10/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Southwest Grand Rapids.

SERVPRO of Southwest Grand Rapids specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Southwest Grand Rapids, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 616-662-9700

For Immediate Service in Southwest Grand Rapids, Call SERVPRO

4/10/2017 (Permalink)

Southwest Grand Rapids Residents: We provide immediate service day or night!

SERVPRO of Southwest Grand Rapids provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Southwest Grand Rapids. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 616-662-9700

Residential Services

Whether your Southwest Grand Rapids home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Southwest Grand Rapids commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

http://www.SERVPROsouthwestgrandrapids.com/commercial-cleaning

• Commercial Water Damage Restoration

Commercial Fire Damage Restoration

Southwest Grand Rapids, MI Residents: Follow These Mold Safety Tips If You Suspect Mold

3/21/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.


• Turn off the HVAC system and fans.


• Contact SERVPRO of Southwest Grand Rapids for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.


• Don’t blow air across any surfaces with visible or suspected mold growth.


• Don’t attempt to dry the area yourself.


• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Southwest Grand Rapids specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 616-662-9700

Southwest Grand Rapids, Smoke and Soot Cleanup

3/21/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.


• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.


• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Southwest Grand Rapids, will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 616-662-9700

We Specialize in Flooded Basement Cleanup and Restoration!

3/14/2017 (Permalink)

Frozen water line burst in the wall of this Southwest Grand Rapids home.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Grand Rapids basement could flood, including: 

• A blocked or failed sewer lateral pipe

• Heavy rain causes surface water to pool around your home

• Storm sewer backup

• Sanitary sewer backup

• Foundation drainage failure

• Water supply-line break or hot-water tank failure

• And many more

Customer Testimonial - Joyce G "Our basement flooded due to septic pump failure and SERVPRO of SW, SE, NW Grand Rapids responded to my call with-in 15 minutes with a team of Professionally Trained technicians.  Their handled all of our furniture and belonging’s with extreme care.  It was a real blessing to have them in my home to relieve the stress of the situation and to have all everything cleaned out beyond my expectations."

Have Questions about Basement Flooding?

Call Today - 616-662-9700

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Southwest Grand Rapids and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week

• We’re a Preferred Vendor to many National Insurance Companies

• We Bill The Insurance Directly – One Less Thing For You To Worry About

• Our Technicians are Highly-Trained  in Water Restoration Techniques

• We use s500 IICRC Restoration Standards

• Advanced Inspection and Extraction Equipment

Basement Flooded? Call SERVPRO® of Southwest Grand Rapids Today – We’re Ready To Help 616-662-9700